# Brookshire Brothers - Grocery — user reviews > 28 indexed App Store user reviews of Brookshire Brothers by eGrowcery Pty Ltd, rated 2.60/5 from 38 ratings. - Source: https://appshunter.io/ios/app/brookshire-brothers-grocery/id1618769467/reviews - App overview in markdown: https://appshunter.io/ios/app/brookshire-brothers-grocery/id1618769467.md - Rating breakdown: 5★ 13 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 22 ## Newest reviews (15 of 28) ### 1/5 — This app was made by an intern *2023-12-29* Seriously- shop on HEB and get it together. This is garbage. How did I lose my order histories and also can only book a week out? I can get other deliveries by your competitors today. Get it together and make something functional. Pay someone to actually create an app that works. ### 1/5 — Broken useless app *2023-12-20* This app used to be good, but it’s useless now. I hope they fix it but I’m not holding my breath. ### 1/5 — Come on Brookshire, get it together *2023-11-06* I need something like HEBs app. Can you list products you actually have? This is lousy. ### 1/5 — App is broken *2023-06-11* This app doesn’t work, but I would really like it to. ### 1/5 — Worst grocery app ever. *2023-06-10* Even dollar general has a better app than this. This is the most frustrating app for groceries ever. The search bar is a JOKE. The app doesn’t want to load or work 99% of the time. Most Worthless app I’ve ever had. ### 1/5 — Worthless *2023-05-18* Latest update renders this app unusable. Where is the search bar? Shop by department? What were you thinking? ### 1/5 — are you kidding me? *2023-04-27* is management even testing the app to see how crappy the digital coupon selection is? where is the quality control? this app is rubbish ### 1/5 — Must Create an Account to use *2023-01-08, version 1.1.1* Unable to use app unless you create an account. ### 1/5 — Not a good app but good effort *2022-10-19* Brookshire Brothers well bless your heart. You have a nicely remodeled store in my hometown and I thought what would be a nice new app to go with it. Did y’all get the summer intern to put this thing together? It’s pretty much worthless as others have mentioned, but appreciate y’all trying to stay up with the times. Please get some developers that know something about UX and bug fixes for the next round. ### 1/5 — 😡 *2022-09-25, version 1.1.0* This is absolutely the worst grocery store app I’ve ever used. It is not user friendly and difficult to find what your looking for. I like to shop at Brookshire’s but not through this stupid app! ### 1/5 — Difficult to use *2022-09-21* This app is poorly developed. Search engine is awful. Screen is tiny and does not expand. Have sales items listed after sale is over. ### 1/5 — Worthless! *2022-09-05* Don’t bother with this. Totally worthless and one of the worst apps I have ever had the misfortune of installing. Took me less than 15 frustrating minutes of trying to use it productively before I deleted it. ### 1/5 — The App is Trash *2022-08-14, version 1.1.0* You aren’t able to view each item under the “department category” drop down arrow. It only shows you approx 4-5 butters and I know they carry more. This app is pointless. ### 1/5 — App is ridiculous *2022-07-10* This app is totally ridiculous/pointless. What’s the point of providing an app when the services tied to it only apply to a small fraction of your stores. You don’t learn this until after it’s installed. ### 1/5 — Garbage *2022-07-04* App is trash, service is even worse. After checking in for curbside pickup nobody shows. you have to go inside and get customer service to find someone to figure out where your order is. It’s literally faster to just go inside and shop. Defeats the entire purpose. ## Most critical reviews (10 lowest-rated) ### 1/5 — Frustrating to use *2026-07-25* I enjoy in store shopping at my local Brookshire Brother’s so it made sense to get the app for curbside ordering. I’m average tech savvy level but after 15 minutes of trying to navigate the app and start an order, I deleted it. Could only manage to add items from the ad & when using the search icon it shows recipes instead of the grocery item. Will stick to the apps & curbside pickups for the other two stores in town. ### 1/5 — No ordering functionality *2026-05-09* The app is completely useless and does not have any ordering functionality. ### 1/5 — Horrible *2026-02-28* I can’t even register the store I need and create an account !! Please fix the bugs !! ### 1/5 — Terrible App *2026-01-09* It’s 2026, spend the money to have a functioning app! If I can’t look items up, see the sales and use my coupons, I’m not coming to your store. ### 1/5 — Ernest Mushinski *2026-01-04, version 1.6.0* Tried to login wouldn’t recognize my username or password wouldn’t send me an email to reset password tried to set up new account and it wouldn’t recognize the Groesbeck Texas store and it has been sending me emails pretty well useless. ### 1/5 — Horrible app *2025-08-13* Wouldn’t let me create account with email that I have used for over 30 years. ### 1/5 — Worse Online shopping App *2025-01-15* I can’t even find my store on it.😡😠😞😩👎👎👎👎 ### 1/5 — Not user friendly *2024-07-25* This app is hard to use. Have to login in every single time you want to use it. There not a scan for using there digital coupons. ### 1/5 — Trying to find store *2024-06-28* Search for store shows me the world not Texas! Then search does nothing! ### 1/5 — Other than to see current add *2024-04-30* Not a very helpful app ## Most praised reviews (3 highest-rated) ### 5/5 — The best *2023-05-22* Best grocery store ever! ### 2/5 — Worse app for online shopping *2023-06-01* I do not want to login and find my store again every time. Face recognition on iphone? Way to advanced for these people I guess. HEB app is way more superior. ### 2/5 — Too slow *2022-10-17* The app is too slow to load, doesn’t remember store or notices that you are in the store. Doesn’t work with saved passwords in IOS. Needs to use native biometrics. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*