# Broomees — A new way of hiring helpers!

> Platform for booking and managing verified domestic helpers. (iPhone/iPad app by BROOMEES INDIA PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/broomees/id1561586333 (this page in markdown: same URL + `.md`)
- Developer: [BROOMEES INDIA PRIVATE LIMITED](https://appshunter.io/developer/1667232940)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 1.00/5 from 2 App Store ratings · 66 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 43 MB
- Languages: American English
- Released: 2021-04-16
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/broomees/id1561586333/reviews.md

## What is Broomees?

A new way of hiring domestic helpers! 
Outsource all the headaches of hiring & negotiating - just book a domestic helper with us and we will get the helper assessed, verified and delivered to your doorstep. Our app enables you to manage the payroll and attendance too!

Cook, domestic help, babysitter

Book any of the following in just 3 easy steps!

Just make a booking and confirm the assigned worker. We'll do everything - from conducting interviews to verifying and getting candidates tested.

## Key features

- Book domestic helpers
- Helper assessment and verification
- Payroll management
- Attendance tracking
- Doorstep delivery of helpers

## Recent user reviews (10 of 66)

All indexed reviews: https://appshunter.io/ios/app/broomees/id1561586333/reviews.md

### 1/5 — Fraud scam

*2026-08-03*

Unethical business practices, broken promises, and zero customer support. I paid ₹9,000 for a 6-month subscription after specifically confirming beforehand that all services were covered under a single plan. However, after using their babysitter service for just 3 weeks, I needed to switch to an all-rounder due to an unavoidable situation.
To my shock, customer service completely backtracked on their initial promise and demanded that I pay the full subscription fee again just to switch services.
They lie during the sales pitch to trap you, only to change the rules once they have your money. The customer service is shockingly unhelpful and indifferent. I feel completely cheated and betrayed. Save your money and peace of mind—do NOT use this service!

### 1/5 — Scammers or incompetent?

*2026-07-27, version 2.7.2*

Broomees confirmed their worker would start on a given date but no one showed up. They are yet to find a person. I have requested refund but no response yet. They are avoiding my calls. The enthusiasm they had before payment is opposite of what they have after the payment. No wonder why investors are scared of these fraudulent and incompetent startups. This company will die soon. Save your money and time by not using their service. If you can’t do it then don’t promise or advertise you can do it.

### 1/5 — Extremely Disappointed with Broomees/worst service

*2026-07-15*

My experience with Broomees has been extremely disappointing. Despite paying for the service, I never received the complete babysitting support that was promised. The babysitter provided was not suitable, and instead of resolving the issues or arranging a proper replacement promptly, the process was full of delays, poor communication, and repeated follow-ups from my side.
To make matters worse, my service package was marked as completed even though the promised service was never fully delivered. Instead of addressing my concerns, the team kept asking me to upgrade to another package, which felt completely unfair when my existing package itself remained incomplete.
The entire experience has been mentally exhausting and frustrating. As a customer, I expected professionalism, accountability, and support, but unfortunately, I experienced the opposite. I would not recommend Broomees to anyone looking for reliable babysitting services unless they significantly improve their customer service, transparency, and commitment to fulfilling what they promise.
They don’t have proper record of the babysitter and the process is so delayed. Even after all this they send unprofessional and some of them are unhygienic and inactive people to take care of baby. And when you complain about this they will count your replacement to change the worker . When their worker leave the job even then they do the same and say that your replacement has been exhausted. So unprofessional and completely fail as a professional service provider.
Don’t even deserve one star.

**Developer response:** Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. This is not the level of service we strive to provide. Please reach out to us at support@broomees.com or call +91 8401-8401-42 at your convenience. Our team will be happy to look into the issue and work towards resolving it as quickly as possible. Regards, Team Broomees

### 1/5 — Could have given negative rating if the system allowed

*2026-06-23*

⭐☆☆☆☆ (1 Star)

Extremely disappointing experience with Broomees.

It has been 8 days since I enrolled for their maid service, and despite constant follow-ups, they have failed to provide a suitable maid matching my requirements. What is even more frustrating is that nobody informed me that simply sharing a profile is counted as a “replacement.” This was never explained during the onboarding process and feels highly misleading.

I signed up under the impression that Broomees had an experienced team that carefully screens candidates and matches them according to customer requirements. However, the profiles shared with me were not aligned with my needs, making it clear that the matching process is far from what is promised.

The lack of transparency, poor communication, and continuous delays have caused immense inconvenience and mental stress. As a customer, I have spent days following up for updates instead of receiving the service I paid for.

If you are considering Broomees for maid hiring, I would strongly advise you to understand their replacement policy in detail before making any payment. My experience has been frustrating, misleading, and completely unsatisfactory.

Very poor customer service and absolutely not worth the hassle.

**Developer response:** Thank you for your feedback. We apologize that your experience did not meet your expectations—this is certainly not what we strive for. Please reach out to us at support@broomees.com or call +91 8401-8401-42 so we can resolve this issue at the earliest. Regards, Team Broomees

### 1/5 — Scam 2026

*2026-05-19*

One of the worst service experiences I have ever had.

I paid around ₹10,900 to Broomees, and the moment the payment was completed, the entire attitude of the company changed. Before payment, they continuously follow up and promise smooth service, but after payment, they practically disappear.

They assign a so-called “Relationship Manager,” but there is absolutely no relationship management, no accountability, no proper response, and no concern for customers. Most of the time, you are left chasing them for updates while they ignore calls and messages.

This app feels less like a service platform and more like a trap to collect customers’ money. Once you pay, consider your money gone. Refund policies are cleverly hidden behind complicated terms and conditions that are never properly explained before payment. But the second you ask for a refund, suddenly they become very active — only to deny it using those same hidden policies.

The customer support experience is frustrating, exhausting, and mentally draining. Instead of solving issues, they make customers run in circles. The company seems more focused on protecting its money than providing genuine service.

Please do not get influenced by the Shark Tank hype. A TV appearance does not guarantee honesty or professionalism. I learned this lesson after wasting almost ₹11,000 on this app.

I genuinely regret trusting Broomees. I would strongly advise people to stay away from this platform unless they are ready to risk losing their hard-earned money and peace of mind.

Read all negative reviews carefully before making any payment. I honestly do not want anyone else to go through this frustrating experience.

**Developer response:** Thank you for your feedback. We apologize that your experience did not meet your expectations—this is certainly not what we strive for. Please reach out to us at support@broomees.com or call +91 8401-8401-42 so we can resolve this issue at the earliest.
Regards,
Team Broomees

### 1/5 — Unprofessional staff and poor client support

*2026-05-12*

I am extremely disappointed with the services provided by Broomees. While they were highly active and responsive before taking the payment, their professionalism completely disappeared after the payment was made.

It has been more than 15 days, and they still have not provided us with a babysitter. Despite not providing any actual service, they continue deducting days from the premium plan, which is completely unfair and unacceptable.

The babysitters who approached us have also been making unreasonable and false demands that are clearly against Broomees’ own stated company policies. On top of that, their Relationship Manager is extremely difficult to contact. Calls are rarely answered, and there is little to no proper support or accountability from their side.

Another major issue is that our address on the application keeps getting changed incorrectly, even after getting it corrected multiple times. This has caused repeated inconvenience and confusion.

As parents looking for reliable childcare support, this experience has been stressful and frustrating. Broomees seriously needs to improve their customer support, professionalism, and service management. At the moment, I would not recommend their services based on my experience.

**Developer response:** Thank you for your feedback. We apologize that your experience did not meet your expectations—this is certainly not what we strive for. Please reach out to us at support@broomees.com or call +91 8401-8401-42 so we can resolve this issue at the earliest.
Regards,
Team Broomees

### 1/5 — Pathetic service and poor customer service

*2026-04-06*

This app is a scam. Do not be fooled. If you try booking through this app, you will suffer 9/10 times. Either the worker will not show up after taking the subscription and they will start with their “10 working day replacement policy” but will refuse to extend the subscription for the time their was no worker at your place. They refuse to provide refund even they are unable to arrange a worker for even 1 month. The workers allotted do not respect the 3 leaves a month rule and most of them take 7 leaves a month. I am saying this because i suffered because I took 1 year subscription and suffered a lot with no worker for almost 2 months at my place despite paying upfront subscription. So this is an absolute scam. Do not trust them. Their customer service support via relationship manager is pathetic and when you ask for replacement when the worker does not show up, they repeat only these words of 10 working day replacement. Trust your local neighbourhood maids more than these app. I learnt it the hard way when I lost money on their app. I’m still trying for refund which they refuse to provide.

**Developer response:** We appreciate you sharing your experience, and we’re very sorry to hear that it didn’t meet expectations. This is not the kind of service we aim to provide. We’re here to make things right—please email us at support@broomees.com or call us at +91 8401-8401-42, and we’ll do our best to resolve the matter quickly. Regards, Team Broomees

### 1/5 — Pathetic Experience

*2026-04-03*

On 26th March 2026, we booked a daily cook service. We live on the 3rd floor, and the first cook come downstairs on 29th March, she refused to climb the stairs, saying she could not do that every day. We then waited for a second profile. She was supposed to come as per Broomes Mr Rohan (RM) on 1st April but did not show up, and there was no update from Broomes. When I contacted them, the cook informed us that she would not be coming. Again, there was no proactive communication from the Broomes staff—I had to follow up myself.
After raising the concern, Broomes provided a third profile. When she joined on 2nd April, on the very first day, she cleaned utensils in a very unhygienic way without using soap, just rinsing with water. Today 3rd Apil, we observed that she was not properly cleaning vegetables or food before cooking. For example, when asked to cook rice, she simply dipped it in water once and put it directly into the cooker.
I shared this experience with Mr. Rohan (RM), but he seemed very unconcerned. I asked him, if we fall ill due to such unhygienic food, who would be responsible? He showed no seriousness and kept repeating scripted responses. He said they would assess the cook for the next two days and then update us. Does that mean we are expected to eat unhygienic food for two more days? We have infants at home—this is unacceptable.
This has been a very pathetic and unprofessional experience with Broomes.
When I asked for a refund of the subscription fee, it was clearly denied, stating that there is no refund policy. We now feel scammed and defrauded.

I would strongly recommend going with another company instead of Broomes

**Developer response:** We appreciate you sharing your experience, and we’re very sorry to hear that it didn’t meet expectations. This is not the kind of service we aim to provide. We’re here to make things right—please email us at support@broomees.com or call us at +91 8401-8401-42, and we’ll do our best to resolve the matter quickly. Regards, Team Broomees

### 1/5 — Worst service provider

*2026-03-30*

I had an extremely disappointing experience with the Broomees app. This has been one of the most frustrating and misleading service subscriptions I’ve ever taken.
Firstly, the quality of workers provided was unacceptable. One of the workers, Shashi, openly admitted on the very first day that she was cooking for the first time. I literally had to teach her how to cook — imagine paying for a service and then training the worker yourself! The other workers, Saraswati Kumari and Susheela, were also not able to cook properly, which clearly shows poor screening and training from Broomees.
What’s worse is their complete lack of accountability. Despite these clear service issues, the company falsely claims there were “no service-related concerns” just to avoid providing replacements. This is extremely dishonest.
At the time of subscription, they promised that in case of service issues, unlimited replacements would be provided. However, when actual problems occurred, they suddenly changed their stance and started counting every replacement against a limit. This is a classic case of mis-selling and lack of transparency.
Even after such poor service, they are now refusing further support and pushing for a subscription upgrade instead of resolving the issue. This clearly shows that customer satisfaction is not their priority.
They had also committed to providing a partial refund if services were discontinued, but now that too seems doubtful.
Overall, Broomees is highly unprofessional, unreliable, and misleading. I would strongly advise others to stay away from this app unless you want to waste your time, money, and energy.

**Developer response:** We appreciate you sharing your experience, and we’re very sorry to hear that it didn’t meet expectations. This is not the kind of service we aim to provide. We’re here to make things right—please email us at support@broomees.com or call us at +91 8401-8401-42, and we’ll do our best to resolve the matter quickly. Regards, Team Broomees

### 1/5 — Will not recommend

*2026-03-07*

Seriously won’t recommend this app to anyone who wants a nanny to take care of their children. They take subscription for three months to provide Nannie’s. But these Nannie’s they won’t reveal much information and they directly send the person to house to take care of children. No experience Nannie’s are usually sent and sometimes they take so much time to place a nanny and even that won’t be a perfect one for your little ones. You better get people from your network and get hired rather than choosing someone. Oh and also if any change of plans in your schedule their customer service is only from 10-7 and nanny won’t be updated at all.

**Developer response:** We appreciate you sharing your experience, and we’re very sorry to hear that it didn’t meet expectations. This is not the kind of service we aim to provide. We’re here to make things right—please email us at support@broomees.com or call us at +91 8401-8401-42, and we’ll do our best to resolve the matter quickly. Regards, Team BroomeesWe appreciate you sharing your experience, and we’re very sorry to hear that it didn’t meet expectations. This is not the kind of service we aim to provide. We’re here to make things right—please email us at support@broomees.com or call us at +91 8401-8401-42, and we’ll do our best to resolve the matter quickly. Regards, Team Broomees

## Frequently asked questions about Broomees

### What does this app do?

This app provides a streamlined platform for hiring domestic helpers. It handles the entire process, from assessing and verifying candidates to delivering them to your doorstep. You can also manage payroll and attendance for your hired staff through the app.

### What types of helpers can I hire?

You can book various types of domestic helpers through the app, including cooks, general domestic help, and babysitters. The app aims to simplify the hiring of these essential household staff.

### How does the hiring process work?

Hiring is done in three easy steps: make a booking, confirm the assigned worker, and the app handles the rest. This includes conducting interviews, verifying candidates, and getting them tested before they are delivered to you.

### Can I manage my helper's payroll and attendance?

Yes, the app enables you to manage the payroll and attendance of your hired domestic helpers directly within the platform. This feature helps in efficient management of your staff.

### Is there a cost to use this app?

Based on the provided information, the app is free to use. There are no mentions of subscription fees or upfront costs for downloading or using the core services.

## Version history (last 5 releases)

### 2.7.5 — 2026-08-13

- Improved UX

### 2.7.4 — 2026-08-01

-  Bug fixes

### 2.7.3 — 2026-07-30

- Bug fixes

### 2.7.2 — 2026-07-24

- Improved UX/UI

### 2.7.1 — 2026-07-09

- Enhanced UX

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*