# Brother iPrint&Scan — user reviews > 550 indexed App Store user reviews of Brother iPrint&Scan by Brother Industries, LTD., rated 2.60/5 from 2,056 ratings. - Source: https://appshunter.io/ios/app/brother-iprint-and-scan/id382775642/reviews - App overview in markdown: https://appshunter.io/ios/app/brother-iprint-and-scan/id382775642.md - Rating breakdown: 5★ 502 · 4★ 215 · 3★ 169 · 2★ 221 · 1★ 949 ## What do users think of Brother iPrint&Scan? Overall sentiment: negative **Pros** - 🚀 Convenient printing and scanning - 💡 Useful for older printers without AirPrint - 👍 Works well when it functions properly - 🚀 Scanning to PDF and cloud services **Cons** - 🐛 Inconsistent connectivity and reliability issues - 🔧 Limited printing and scanning options - 🔧 Outdated and clunky user interface - 🐛 Compatibility problems with newer iOS versions - 🔧 Inability to print emails or web pages directly **Commonly reported bugs** - Printer not detected or disconnects frequently - Printing fails or produces blank pages - Scanning function crashes or produces low-quality output - Firmware update process not working as expected **Most requested features** - Add option to save scans as PDF by default - Improve integration with iOS sharing and printing - Provide more granular control over print settings - Support for double-sided printing and scanning ## Newest reviews (17 of 550) ### 4/5 — Vidéos *2026-07-03* Ajoutez la possibilité de pouvoir voir des vidéos sur le micrologiciel svppp Ce serait un banger ### 2/5 — Outdated app….it just opens browser windows. *2026-06-11* This app essentially useless and totally outdated — it doesn’t seem to do much of anything itself. Instead, after linking my printer to it, whenever I tried requesting a feature (e.g., checking the printer status, print history, toner remaining, etc.) the app doesn’t do anything itself….it just opens a browser window within the app and tries to do what I asked the app to do via the browser window (but 99 times out of 100, the browser window won’t actually connect to my printer!). If I wanted to check my printer via a series of browsers windows, I wouldn’t need a dedicated printer app from the manufacturer. Come on Brother - it’s 2026, yet this app seems like it’s 15-20 years old in terms of its design and functionality. It should be scrapped completely and replaced with a modern version (BTW, yes, Brother does have modern apps that work fine with SOME printers, but not all of them…. when I used one of the other modern apps with my 2 printers, only one of my printers (the B&W model) was compatible with the other app (even though that printer is many years older than my color printer). My color printer would not work with the modern app, and that other app told me that I needed to download and use this horrible app instead. How dumb. **Developer response:** Thanks for taking the time to review your experience with iPrint&Scan. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support ### 1/5 — Froze Iphone *2026-04-29* I just had a paper jam error notification that I couldn’t close and it wouldn’t allow me to shut down my Iphone holding the side buttons. I had to get Siri to shut down my phone to get around the error message. ### 2/5 — Missing half the functionality of the PC app *2026-04-29, version 6.15.4* Basic functionality like selecting scan resolution is not available in the app. Nice features of the PC app like workflows and scan to Google Drive are also unavailable. Waste of time to use the mobile app even if more convenient than PC ### 1/5 — German Paper size *2026-04-27, version 6.15.4* When trying to print from any mobile printer only allows German Legal Fanfold when in reality it has US Letter. I have tried everything in my iphone and in the app. ### 1/5 — Terrible customer service *2026-04-22* The mobile connect app now requires the newest iphone. The print and scan app does support my older model iphone but just redirects to the mobile connect app. Now I can no longer use my printer that bought less than a year ago. ### 1/5 — Connecting Printer *2026-03-29, version 6.15.4* Terrible app. Would not ever connect printer to phone. Just kept doing the same thing over and over. ### 1/5 — Frustrating *2026-03-28, version 6.15.4* It’s impossible to connect the printer to my laptop with Bluetooth Wi-Fi or USB port. I plan to call brothers and see if they can help which I doubt. ### 1/5 — Couldn’t connect to the printer on Wifi n/w *2026-03-21, version 6.15.4* Used to be a pretty good app. Stopped working all of a sudden. It couldn’t find the printer on the same wifi network. iPhone finds the printer for printing but the app cannot. Not able to use the scanner anymore from phone. App became useless. ### 1/5 — App is severely limited *2026-03-18, version 6.15.4* I will not be buying anther Brother printer because of the limitations with this app. ### 2/5 — アプリ改良希望 *2026-03-05* ▲△アプリ改良希望△▲ ①クラウドサービスからの印刷中、どこまで印刷したか分からなくなる。最後に選択したデータを色グレーにするとか、簡単にできるのでやってほしい。 ②印刷物を、更新日時順データ表示できるようにしてほしい。 ③サイズ変更をデータごとに1つ1つしなくてはならない。1回設定したらそのままのサイズにするとか、一定時間同じサイズに自動選択とかしてほしい！そしてサイズ選択して元の画面に戻るにも手間がある。戻る時の遷移アニメーション時間の無駄なので、やめてほしいー！そこにデザイン求めてないです！印刷画面に表示してくれるとなお良いです。 ### 3/5 — Limited *2026-03-04, version 6.15.4* Scans fine. Prints whole documents fine. Awful for pictures. Cannot control how large the photo will be. Try to print a 5x7 photo on a 8x11 sheet of paper, say a shipping label. Nope. It’ll print over the whole sheet. One massive picture whether you like it or not. Not any worse than the iPhone print app tho. ### 4/5 — 여백설정하는부분이 없어진것같아요 ㅠㅠ *2026-03-03* 공유버튼눌러서 프린트할때 여백설정하는부분이 없어서 너무 느리게나와요 ㅠㅠ ### 2/5 — Please fix *2026-02-07* This app used to work beautifully! I’m missing it as I am now unable to print and assuming the later IOS update was the cause as I had little issue before the update and have been using this printer and app for 7 years. Yes,all devises are connected to the same WiFi as the printer. IOS version 26.2.1 is the update that resulted in being unable to print. I hope Brothers comes up with a solution. ### 1/5 — Can't connect 2 printer *2026-02-05, version 6.15.4* Can't connect 2 printer ### 3/5 — Imprimir rápido *2026-02-02, version 6.15.4* Por favor agregue el modo imprimir rápido, gracias. ### 1/5 — Where GDrive gone? *2026-01-26* This app used to be fantastic. I could be anywhere and print a document from Google Drive. It was easy to use and absolutely reliable - it was part of the reason I use Brother for both my office printers. Since the removal of Google Drive as a Cloud Services option, I can no longer access my GDrive files. Dropbox doesn’t open from the app and I don’t use iCloud. I’ve been trying to find a way to use it, but it takes so long to access anything I need to print… So the app has gone from being super-useful to totally useless in one ill-considered update. ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not show printer in network *2026-07-31, version 6.15.5* Native iPhone print is able to find the printer but this app just can’t connect. Worthless! ### 1/5 — Broken *2026-07-27, version 6.15.5* Can’t print local files from phone, can’t print files from iCloud, pretty much useless. ### 1/5 — Stopped working *2026-07-23, version 6.15.5* MFC-L3770CDW Have printed with my iPad & iPhone for years. All of a sudden it just stopped working, no message. Nothing. Can’t even find a print queue on this toddleresque app to see if the print button works, job stuck in queue, whatever. WTHeck. My laptop still prints though. PIA ### 1/5 — Disappointed *2026-07-21, version 6.15.5* Not compatible with HL-3040CN, no brother app is compatible with my printer, I see older models that are compatible but not this one. ### 1/5 — Doesn’t Work anymore *2026-06-20* Won’t find my printer anymore. Done with Brother Products. The interface looks like it came out of the 90s ### 1/5 — Terrible *2026-06-17, version 6.15.5* Brother’s apps now seem to exist only to cram subscriptions down your throat. They might still technically have basic functionality, but it seems like every single action produces a browser pop-up: “Log into your Brother account!” “Pay a monthly fee to use the printer you bought!” “You haven’t subscribed yet; tap here to get started!” “Tap here for mere information about subscriptions!” It was infuriating!!!! I absolutely did *not* let this app install a firmware update that it “strongly recommended.” For all I know, it could lock me out of my five year old printer unless I subscribe to it, like you-know-hew(lett) did. Seriously, this app was worse than a free-to-play game with unskippable video ads and IAPs. Avoid. ### 1/5 — update ruined connection *2026-06-06, version 6.15.5* Since recent update, AirPrint not working making printer useless ### 1/5 — Worked for 10+ years *2026-05-30, version 6.15.5* Until the May 2026 update. Now my printer has disappeared from my network and cannot be located on this or any other app. ### 1/5 — Why Rated 17+ *2026-05-28, version 6.15.5* Is this a mistake? Now my daughter can’t use the household printer? ### 1/5 — Worse app ever *2026-05-09, version 6.15.4* Cannot print 4x6 photos ## Most praised reviews (10 highest-rated) ### 5/5 — Funktioniert problemlos *2026-06-06* Drucken als auch Scannen funktioniert einwandfrei mit meinem > 10 Jahre alten Brother MFC! Sehr komfortabel, dass ich nicht mehr den Umweg über den PC machen muss. ### 5/5 — 인쇄 품질 전혀문제 없는데요. *2026-04-12* 다른분들은 어떤 프린트를 하시는지 몰라도 문서파일 인쇄는 아주 잘 나옵니다. ### 5/5 — Fonctionne ! *2026-03-16* iPhone 13 sous IoS 26.3.1 Test numérisation réussi Test impression du presse-papier réussi. Rapporte l’info du manque de toner ### 5/5 — Imprimer sur PC ou Smarphone *2025-09-02* Impeccable je peux imprimer de n’importe où avec une connexion internet Mieux que l’autre application Mobile Connect ### 5/5 — Life saver *2025-07-24, version 6.15.3* I needed to scan some docs fast. My computer was acting up. I downloaded this app on my iPhone 16 plus and it worked perfectly & quickly! ### 5/5 — プリンターと繋がらない *2025-07-01* FAX送信が1枚ずつしか出来なくなり不便を感じていたが、アプデで改良され喜んでいた。 その後しばらくして、プリンターを検出出来なくなっている。 同じWi-Fiに繋がっているがプリンターが見つからない。 またアプデお願いします →何も変更してないが、急に接続出来るようになりました。 ### 5/5 — I printed a page from my tablet *2025-07-01, version 6.15.3* Works as intended for my use case. ### 5/5 — Love it! *2025-06-11, version 6.15.3* Made it so easy to scan documents! Love it! ### 5/5 — This is really useful, easy to use and efficient App *2025-04-17* I love this App! You just press the share button, scroll across the choices and tap the Brother iPrint & Scan icon, and press print. Works like magic across my home network. Even my technophobe has accepted having it installed on her iPad. ### 5/5 — I’ve had this Pinter for 12 years now and it’s still working perfectly. *2025-03-12, version 6.15.1* Best printer I’ve ever had. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*