# Browser and Documents Plus — user reviews > 366 indexed App Store user reviews of Browser and Documents Plus by Download Apps, rated 4.50/5 from 4,943 ratings. - Source: https://appshunter.io/ios/app/browser-and-documents-plus/id979402624/reviews - App overview in markdown: https://appshunter.io/ios/app/browser-and-documents-plus/id979402624.md - Rating breakdown: 5★ 3,875 · 4★ 427 · 3★ 196 · 2★ 102 · 1★ 343 ## What do users think of Browser and Documents Plus? Overall sentiment: negative **Pros** - 🚀 Easy to download - 🔒 Offline listening - 👍 Useful app - 👍 Great app - 👍 Reliable - 👍 Life changing **Cons** - 🐛 Doesn't download anything - 🐛 Doesn't work anymore - 🐛 Unsupported URL error - 🐛 Crashes - 🐛 Glitchy - 🐛 Ads in paid version **Commonly reported bugs** - Passcode/Face ID not working - Inability to download YouTube videos - Inability to download from certain sites - Crashing when switching apps or receiving calls **Most requested features** - Dark mode option - Playlist support - Ability to import downloads from free version - Ability to download higher quality videos - Ability to download from more sites ## Newest reviews (10 of 366) ### 3/5 — Love it, but.... *2025-09-07, version 2.5* I wish for there to be a way to create an account that way it would be easy to open & have everything you've downloaded on another device based on your account, please make that possible. Update 9/7/25… Review goes down one notch since I can’t figure out how to download any & all videos from YouTube if I so choose. Before you would just press & and hold the play button & download button icon would appear. How can I still do this, is there a new method? ### 2/5 — 2-1/2 *2025-04-25, version 2.5* I really HATE to say this; but: Browsers plus USED TO be a good app; now not so much because I CAN’T get any YouTube videos to download and I recently got a trade in phone (even though I want to keep my original phone because I have A LOT of YouTube videos downloaded and put on it and the new phone with the app did not bring those videos into it); what would make this app great again though would be being able to download and save videos again…😤I don’t know how much longer I’m gonna be able to keep my initial phone that has more of the videos still in it compared to the new one not having as much ### 3/5 — stopped working *2024-09-17, version 2.5* This APP stopped working since 2023. It could not download the videos from youtube. the error message kept showing unsupported URL. I tried contacting the developer via email but never received any response. I paid for the APP and don’t want to give up using it. I’ve kept too many files and videos in it . ### 3/5 — Passcode doesn’t work after IOS update *2024-08-17, version 2.5* Worked fine for years and had to update iPhone, now passcode doesn’t work (May be an Apple thing but please help) ### 3/5 — Password option failed *2024-07-24, version 2.5* Good app. Can you please fix the password option fail and send an update. Thanks ### 3/5 — Passcode Feature Not Working *2024-06-01, version 2.5* The passcode feature has stopped working. You can set the passcode in the ‘More’ section but when you open the app again it doesn’t ask for the passcode. Face ID also doesn’t work correctly. Once set it does ask for face verification upon opening the app but anyones face works and you can even just click cancel and it lets you in anyway! ### 2/5 — I had this for years *2024-01-24, version 2.5* Since the other browser app wouldn’t let me download music and things to help me do my editing I went to this one paid it in full so I don’t have ads and now for some unknown reason I can’t download anything cause now it says the url is unsupported I am upset and mad this needs to be fixed immediately so I can continue to do my job as a content creator ### 1/5 — Paid version won’t download anything *2024-01-21, version 2.5* I love this app and I’ve been using it for years however over the past few months the app does not download anything anymore at all. No images no links no websites no videos no music no nothing I have the paid version and I’m extremely disappointed that this has not been addressed in the last three months. I don’t know how people are still paying for or using this app but I really hope that it gets fixed soon and that the maker of this app sees this review to address the situation ### 1/5 — App do not work anymore *2024-01-07, version 2.5* This app is not working anymore I have paid for it and now you can’t download anything to your phone. Support also do not exists anymore ### 1/5 — So bummed! *2023-12-31, version 2.5* I used to use this to download YouTube videos but now it no longer works. Please fix this!! ## Most critical reviews (10 lowest-rated) ### 1/5 — This app is fraud *2025-11-02, version 2.5* Bruh I just paid the 2 dollars to get this app and I still can’t download any freaking music WHATS THE POINT? APPLE NEEDS TO TAKE THIS DEVELOPER OFF OF THE APP STORE RN DO NOT DOWNLOAD THIS BOZO APP ### 1/5 — Unable to download anything from Youtube *2025-07-11, version 2.5* Unable to download anything, while playing youtube video in browser there is no option appearing for download, last time (few years ago) it was working fine i was downloading everything but now unable to download , tried many times but no download option pop up while playing video even i paid for this app ### 1/5 — Steal my money *2025-03-08, version 2.5* I paid put i didn’t get anything they didn’t even answer my emails don’t download it ### 1/5 — Need update *2024-08-22, version 2.5* This application needs to be updated to work properly and now most of the messages are that “unsupported url” ### 1/5 — Does not work anymore *2024-08-18, version 2.5* have emailed multiple times and no reply or no fix. don’t waste your time or money ### 1/5 — I was a user for 12 years *2024-03-19, version 2.5* I’m so disappointed to say my favourite app of all time is no longer act like before. Files get corrupted. Recording get deleted and basically useless. I’m so sad to see my best friend failing and I can’t do anything about it. I contacted developer many times may be 15 times but no answer . Sham really sham ### 1/5 — Can’t download YT stuff *2024-02-29, version 2.5* Was a great workaround app but it stopped downloads after latest update. Don’t bother. ### 1/5 — Does not work *2024-02-28, version 2.5* Wasted my money this app does not work. It is either shut down now does not work do not buy the app ### 1/5 — لا *2024-02-18, version 2.5* البرنامج فيه اعلانات وسيئ للغايه كان قبل ممتاز بس الان سيئ جدا ### 1/5 — Parou de funcionar *2024-02-16* Nao faz mais download do YouTube ## Most praised reviews (10 highest-rated) ### 5/5 — Love this app *2025-10-27, version 2.5* Easily to down load Offline listening I like this app so very much ### 5/5 — Amazing!!! *2025-08-08, version 2.5* Thank you for your amazing creation, I appreciate you and all you do!!! When you get some time, update the app with dark mode and all the other goodies!!! ### 5/5 — UPDATE THE APP… PLEASE *2025-06-19, version 2.5* this has been my go to for editing and just saving anything really but the app is officially outdated. pleassee update this one and the free version!!!!! 💔💔💔💔 ### 5/5 — Browsers & Files *2025-06-06, version 2.5* My review for this app is the same as for the one with the blue downward pointing arrow icon, logo, or symbol. I just bought this Browser Documents Plus version with the purple downward pointing arrow. I like the blue color of the free version better than the Purple Plus, but I guess Purple and Plus are more easily remembered as the paid version. ### 5/5 — Eine der wichtigsten Apps *2025-01-30* Diese App hilft sehr, wenn man etwas downloaden möchte, ob Dateien, Musik oder Filme, manchmal geht es nicht, aber oft schon, dann freut man sich ;-) ohne diese App müsste man über Umwege etwas runterladen.. ### 5/5 — Update *2024-12-04* Bitte update durchführen 🙏 ### 5/5 — No longer Downloading *2024-09-26, version 2.5* Was fine until a week ago when I let ios 17.6.1 install on my iPhone 13, now I just get unsupported url when I try to download videos. Gonna leave the rating at 5 stars for now, and just wait and see what happens. ———————————————————————— (Old review) The app worked good for downloading, but the latest update takes away the ability to download from many sites. Of course the update description doesn't say anything about that. Update: The app stopped downloading from many sites after they updated it to 2.4. Then 2.5 came out and it seems to work great again. Thanks for fixing this so fast. ### 5/5 — No longer Downloading *2024-09-11* Was fine until a week ago when I let ios 17.6.1 install on my iPhone 13, now I just get unsupported url when I try to download videos. Gonna leave the rating at 5 stars for now, and just wait and see what happens. The app worked good for downloading, but the latest update takes away the ability to download from many sites. Of course the update description doesn't say anything about that. Update: The app stopped downloading from many sites after they updated it to 2.4. Then 2.5 came out and it seems to work great again. Thanks for fixing this so fast. ### 5/5 — Works great! *2024-04-12, version 2.5* Works great! ### 5/5 — Please Help *2024-04-01, version 2.5* I deleted all my downloads files and I couldn’t find any recently deleted folder, how can I recover my deleted files? Please help --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*