# Bruins+TD Garden — user reviews

> 40 indexed App Store user reviews of Bruins+TD Garden by Delaware North Companies, Inc.-Boston, rated 3.67/5 from 169 ratings.

- Source: https://appshunter.io/ios/app/bruins-plus-td-garden/id1491383648/reviews
- App overview in markdown: https://appshunter.io/ios/app/bruins-plus-td-garden/id1491383648.md
- Rating breakdown: 5★ 93 · 4★ 13 · 3★ 4 · 2★ 2 · 1★ 33

## What do users think of Bruins+TD Garden?

Overall sentiment: negative

**Pros**

- 👍 Easy to use and navigate
- 👍 Great for Bruins fans
- 👍 Mobile wallet is convenient
- 👍 All-in-one place for tickets and content
- 👍 Slick UI
- 👍 Efficient for paying for food/beer

**Cons**

- 🐛 App freezes frequently
- 🐛 Login issues and password problems
- 🐛 Cannot access tickets reliably
- 🐛 App logs out unexpectedly
- 🐛 Ticket transfer issues
- 🐛 Inability to add tickets to Apple Wallet
- 🐛 Poor integration with Ticketmaster
- 🐛 Constant need to re-login
- 🐛 App does not update correctly
- 🐛 Frustrating for season ticket holders
- 🐛 Privacy concerns regarding data tracking

**Commonly reported bugs**

- App freezes when posting tickets for sale
- App freezes on main screen upon opening
- App logs out at inconvenient times
- App does not update when it should
- App freezes after accessing single game tickets
- Password reset does not work
- Ticket integration does not work
- Ticketmaster credentials do not work
- Accounts linking does not work
- Cannot add tickets to Apple Wallet (results in error)
- App shows only main screen photo with no content
- Cannot access tickets, says cannot refresh events
- Constantly get 'cannot update' message when accessing tickets

**Most requested features**

- Improve Ticketmaster integration
- Fix bugs related to ticket access and sales
- Provide easier way to report feedback
- Allow adding tickets to Apple Wallet
- Ensure app works reliably before games
- Improve password reset functionality
- Make app more stable for season ticket holders
- Clarify data tracking necessity

## Newest reviews (10 of 40)

### 2/5 — Bug when posting tickets for sale

*2025-10-14, version 1.9.1*

Was no easy way to find how to report app feedback so maybe a 1 star review will get the dev teams attention. There is a bug when posting tickets for sale, where the app freezes when it brings you back to the tickets you just posted. Have to force quit the app and restart. Feel free to reach out for more details.

### 2/5 — Very Buggy

*2024-03-21, version 1.7*

I constantly get a “cannot update” message when accessing my tickets. I have to delete the app from my phone and reinstall / sign in to successfully see my tickets in this app.

### 3/5 — Good

*2022-02-12, version 1.4.3*

My dad works at the garden and I can see his schedule when he’s working

### 4/5 — Pelicans

*2021-03-28, version 1.3*

Zion is the next Shaq

### 5/5 — Easy thus far

*2021-03-24, version 1.3*

Easy to use thus far

### 5/5 — Easy to use

*2021-03-24, version 1.3*

Great app. Easy to use and safer.Go Boston! 👍

### 5/5 — Easy for an old man!

*2021-03-19, version 1.3*

I love this app! I’m an old man and am not the best with technology. This app has really made things easy for me to navigate and learn about all things TD Garden. I recommend this to EVERYONE!

### 5/5 — Easy to use

*2021-03-19, version 1.3*

Easy to use and Navigate

### 5/5 — TDGarden Hub App

*2021-03-10, version 1.2*

Easy to use.

### 5/5 — Love the Garden

*2021-02-17, version 1.2*

Miss the Garden let’s open up

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t access my ticket 80% of the time

*2026-02-23, version 1.9.1*

Seriously the worst app. I can’t say I hate this. Password won’t work constantly has issues

### 1/5 — It just freezes

*2026-01-27, version 1.9.1*

No errors nothing. When opening app it just stays on main screen.

### 1/5 — App freezes and logs out at the most inconvenient times

*2025-10-12, version 1.9.1*

Been a season ticket holder for 5+ years now and since the Garden went to electronic tickets only and sole use of this app, it’s been terrible. The apps logs out at the worst times and doesn’t update when it should. And recently, it doesn’t freezes after accessing a single game’s tickets, whether to view, add to wallet, transfer, or sell. Have to completely close the app down and restart and half the time re-log in. It’s frustrating!

### 1/5 — Why is this necessary?

*2025-09-30, version 1.9.1*

Time was, we were able to use the Ticketmaster app for bruins tickets. Now we need to use this one? I’m also constantly asked to allow the app to track always. Unnecessary app that exists only to give Delaware North access to your data

### 1/5 — App is horrible

*2024-04-09, version 1.7*

Been a Bruins season ticket holder for over 20 years and this is the most frustrating it’s ever been to access and share tickets. Get rid of this app that never works please

### 1/5 — App is horrible

*2024-04-06*

Been a Bruins season ticket holder for over 20 years and this is the most frustrating it’s ever been to access and share tickets. Get rid of this app that never works

### 1/5 — Terrible App for Bruins Season Ticket Holder

*2024-03-29, version 1.7*

I’ve been a Bruins STH for 7 seasons now and ever since they went away from paper tickets to this app it’s been a problem. As a STH you have to use this app to access your tickets and pretty much every time I access the app before a game there is something wrong that prevents me from getting the tickets before the game. I’ve reached out to my assigned STH rep and on several occasions the instructions have been to delete the app, reinstall, and have to set the whole app back up from scratch.  The fact that these have been acceptable methods to get the app to work is ridiculous and unacceptable.  I don’t know how they have convinced Apple to allow this app to remain in the App Store with that level of non-functionality. When communicating with my rep at the garden this isn’t a me problem either, it’s happening to many STHs and I have no idea why the rating for this app is so high. I have an iPhone pro max, the latest version, and it’s not like I have dated technology. Extremely frustrated and although I love the Bruins and seeing games at the garden I may not renew because of an app.

### 1/5 — Terrible app

*2024-02-13, version 1.6*

This app is awful and has been for years. Trying to transfer tickets by text message doesn’t work although you can transfer by email. You also can’t add tickets to your Apple wallet- it just results in an error.

### 1/5 — Terrible from Day One

*2023-12-28, version 1.6*

This app is horrible.  The attempts to integrate seamlessly with Ticketmaster are an abomination.  My app won’t show my tickets and says it can’t refresh my events.  And getting help from customer service is impossible. The chat bot they have is beyond useless.

### 1/5 — Connection to Ticketmaster

*2023-11-18, version 1.6*

This could be a great app, however the integration with Ticketmaster needs to be fixed! 
Each time I open the app to view my season tickets, the app says it can’t refresh and asked to try again, and again, and again, it never works. I have to look around to find where to log out, then log back in, then it works.
PLEASE FIX THIS! Or at least put an error message that states that you have to log out and log back in, including a log out link to make it easy.

## Most praised reviews (10 highest-rated)

### 5/5 — Great App!

*2026-05-01, version 2.0*

Awesome app for a bruins fan!

### 5/5 — Finally!

*2026-04-03*

As a fan who likes to attend games, I’m excited to now get Bruins content and tickets in one place!

**Developer response:** Thank you for the feedback! We’re glad you’re enjoying the Bruins + TD Garden app and appreciate you taking the time to share your experience.

### 5/5 — Hockey fan

*2025-05-13*

The app has everything I need when attending a game.  I love the mobile wallet!

### 5/5 — Great

*2021-05-23, version 1.3.1*

Awesome app

### 5/5 — Easy to use!

*2021-04-08, version 1.3*

Beautiful layout, easy to use, so efficient!

### 5/5 — TD Garden Hub

*2021-03-30, version 1.3*

Great app. Easy to use.

### 5/5 — Sweet App

*2021-03-27, version 1.3*

Great app. Works awesome

### 5/5 — No complaints

*2021-03-27, version 1.3*

Does what I need it to

### 5/5 — Awsome

*2021-03-26, version 1.3*

Super easy and fast to navigate through. Looking forward to the restaurants in the area.

### 5/5 — Td garden hub

*2021-03-25, version 1.3*

Easy

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
