# Bruster's

> Loyalty program management and online ordering for ice cream. (iPhone/iPad app by Bruster’s Ice Cream, Inc.)

- Source: https://appshunter.io/ios/app/brusters/id1132180307 (this page in markdown: same URL + `.md`)
- Developer: [Bruster’s Ice Cream, Inc](https://appshunter.io/developer/1132180306)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 4.70/5 from 1,079 App Store ratings · 125 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 128 MB
- Languages: American English
- Released: 2016-07-27
- Data updated: 2026-09-02
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/brusters/id1132180307/reviews.md

## What is Bruster's?

When all you do is serve fresh, delicious desserts to people in your
 community -- every day feels like a celebration. Join in our celebration as we offer all the benefits of Sweet Rewards on your mobile app!



The Bruster's Ice Cream mobile app is the most convenient way to manage
 your Sweet Rewards program, meaning earning rewards is easier than ever. See below for some of the key features.



Store Locator: Find a Bruster's nearby to see their store hours, check what flavors they made fresh today or order ahead for pick up!


Rewards: The Sweet Rewards Loyalty Program allows you to earn 1 point
 for every $1 spent at any participating location. Once you reach 50 points, you will be rewarded $5 towards a future order. You will also have access to flavor announcements, exclusive offers and receive a birthday treat!



Order Online for Pickup: Skip the line and order ahead!


Add Missed Points: If your App or phone number was not used on your
 recent visit, you can claim your points using your receipt.

## Key features

- Sweet Rewards loyalty program management
- Earn points for purchases
- Store locator with hours and flavor updates
- Order online for pickup
- Add missed points with receipt
- Exclusive offers and birthday treat

## What do users think of Bruster's?

Overall sentiment: positive

**Pros**

- 🍦 Delicious ice cream
- 👍 Great customer service
- 💳 Rewards program
- 🚘 Convenient drive-thru
- 🍨 Wide variety of flavors

**Cons**

- 🐛 App crashes and login issues
- 💳 Rewards not usable online
- 🕰️ Slow app performance
- 🗺️ Location selection issues
- 💰 Expensive pricing

**Commonly reported bugs**

- App crashes on newer iOS versions
- Login screen issues with keyboard
- Rewards not tracking properly

**Most requested features**

- Display current store flavors in the app
- Improve app navigation and ordering experience
- Integrate rewards program with online ordering

## Recent user reviews (10 of 125)

All indexed reviews: https://appshunter.io/ios/app/brusters/id1132180307/reviews.md

### 5/5 — Best Ice Cream Ever

*2026-07-10, version 25.23.2025092401*

Love the customer service and multiple flavor options. Whittier location Rocks’

### 1/5 — Slow and constantly trying to verify location

*2026-07-01, version 25.23.2025092401*

Every time I change screens the app the app requires inputting the location either by checking it or inputting a zip code. You would think that once you choose a store the app could remember it during the same session. 

Changing screens also has quite a delay (while slowly spinning fruit is displayed).

### 1/5 — Slowest app ever

*2026-06-17, version 25.23.2025092401*

My grandmother can load faster than this…she’s dead!

### 1/5 — New Number

*2026-05-23, version 25.23.2025092401*

If someone else had your phone number and this app, then you cannot have this app.

### 1/5 — Love the Ice Cream, Hate the App

*2026-05-16, version 25.23.2025092401*

A Bruster’s scooper told me about pre-ordering online or on the app. Online worked great, but the app has major issues. Yesterday it took me almost an HOUR to order a shake and a cup. FIVE TRIES of going through the menu, choosing the flavors, adding to the order, choosing the next item, scrolling through to choose the flavors, adding to the order, choosing the time, going back to check my email for the coupon code, tapping the checkout button, tapping the pay now button, watching the cherries spin, and ending back at the order page. I tried the Apple Pay button. Same result. Back to choose a location, etc, etc, etc. 
FINALLY, on what was going to be my last attempt before switching to the DQ app, I hit the pay button and it asked for my CC info. Talk about frustrating! I love this ice cream, and the employees are great, but I’ll be ****ed if I’m ever going to spend an hour trying to order ice cream for the grandkid. FIX IT!!!
BTW, this wasn’t the first time I’ve had trouble. One recent occasion, the scooper couldn’t find my order, started it anyway and gave it to me. Turns out that order never went through, either. I felt so bad I went back and tipped him $10. At least two other occasions before that.

### 5/5 — Constance is the best worker there

*2026-05-12, version 25.23.2025092401*

Ever since I got there Constance was very helpful and customer service was so amazing ( I hope she gets a raise )

### 1/5 — Awful app

*2026-05-11, version 25.23.2025092401*

Doesn’t function properly at all. This app belongs in 2006 on an iPhone 3. It’s a crime that it’s available to download

### 5/5 — Yummy

*2026-04-14, version 25.23.2025092401*

The ice cream is great and amazing customers service at my local shop.

### 1/5 — Online order didn’t work

*2026-04-04, version 25.23.2025092401*

I did an order and paid for it, but the app had no purchase history and the store in question didn’t “receive” the order and wouldn’t honor or refund me.

### 5/5 — Favorite Ice Cream!

*2026-04-01, version 25.23.2025092401*

Bruster’s is our favorite ice cream! The waffle cones are made there and taste so much better than any other brand we’ve had! A flavor for any mood or craving you’ve got! Such a sweet treat!

## Frequently asked questions about Bruster's

### What does the Bruster's app do?

The Bruster's app allows you to manage your Sweet Rewards loyalty program, find nearby locations, see store hours and fresh flavors, and order ice cream for pickup. It aims to make earning rewards more convenient.

### How does the Sweet Rewards program work?

You earn 1 point for every $1 spent at participating Bruster's locations. Accumulate 50 points to receive $5 off a future order. The app also provides access to flavor announcements, exclusive offers, and a birthday treat.

### Can I order ahead for pickup?

Yes, the app allows you to order your favorite treats online for pickup. This feature helps you skip the line and get your ice cream faster.

### What if I forgot to use my app or phone number for points?

If you missed earning points on a recent visit, you can claim them using your receipt. The app provides a feature to add missed points by submitting your receipt details.

### Is the app free to use?

The app is free to download and use. While the app itself is free, you will be making purchases for ice cream and other products, which are eligible for rewards.

## Version history (last 5 releases)

### 25.23.2025092401 — 2025-10-28

Added eGift to the app!

### 25.21.2025090202 — 2025-09-10

We have introduced changes to improve the mobile experience for all devices running the latest OS version.

### 24.11.2024081605 — 2024-09-09

Here's what's new!
- New app navigation and enhanced homepage experience.
- Now you can explore today's flavor menu for your local Bruster's.
- Order your favorite treats direct from your favorite Bruster's for pick up.

### 23.6.2023041901 — 2023-04-22

We have introduced changes to improve the mobile experience for all devices running iOS 16.4.

### 22.17.2023011801 — 2023-02-17

We’ve introduced minor enhancements and improvements.

## Apps similar to Bruster's

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Graeter’s Ice Cream](https://appshunter.io/ios/app/graeters-ice-cream/id1435774227) | 4.8 (2,912) | Free | Food & Drink |
| [Swensen’s Ice Cream](https://appshunter.io/ios/app/swensens-ice-cream/id1553427962) | 4.7 (95) | Free | Food & Drink |
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| [Rita's Ice](https://appshunter.io/ios/app/ritas-ice/id532627057) | 4.9 (11,142) | Free | Food & Drink |
| [Cold Stone](https://appshunter.io/ios/app/cold-stone/id690080616) | 4.7 (23,296) | Free | Food & Drink |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*