# Bryant Bank — user reviews

> 30 indexed App Store user reviews of Bryant Bank by Bryant Bank, rated 4.90/5 from 3,881 ratings.

- Source: https://appshunter.io/ios/app/bryant-bank/id1505582232/reviews
- App overview in markdown: https://appshunter.io/ios/app/bryant-bank/id1505582232.md
- Rating breakdown: 5★ 3,642 · 4★ 146 · 3★ 45 · 2★ 11 · 1★ 37

## What do users think of Bryant Bank?

Overall sentiment: positive

**Pros**

- 👍 Outstanding service
- 👍 User-friendly banking app
- 👍 Friendly and helpful staff
- 👍 Easy to use features
- 👍 Excellent community bank
- 👍 Prompt and personal attention

**Cons**

- 🐛 App issues (crashes, bugs, missing features)
- 🔒 Concerns with security and profile editing

**Commonly reported bugs**

- App crashes and freezes
- Issues with profile editing and security
- Missing features like deposit alerts and calendar view

**Most requested features**

- Improve app navigation and design
- Restore missing calendar and bill payment features
- Add more competitive features compared to other banking apps

## Newest reviews (13 of 30)

### 5/5 — So easy to use!

*2023-11-21, version 3.8.0*

Never have an issue and it is so easy to use!  Love it!

### 5/5 — Great Bank!

*2023-08-30, version 3.5.0*

Bryant Bank knows your name. You can go in and talk to your banker. They have great products and will work hard for you.

### 5/5 — Personal Banking

*2023-08-10, version 3.5.0*

Love the old fashioned relationship banking with the benefits of modern technology. Love the app, but love going to the bank more. So happy I made the switch!

### 5/5 — Easy to use.

*2022-11-16, version 2.47.1*

I like that the features are easy to use. I was able to quickly restrict purchases on my debit card after I lost it, and I as able to call the bank with one tap. The deposit section is easy, too! I also love that I can message the bank employees from my phone. Thank you Bryant Bank!

### 5/5 — Stellar Service

*2022-07-16, version 2.43.0*

So impressed with the personal, prompt attention each time I contact Bryant Bank with any question. What a world of difference from other banking experiences. Thankful for their culture of kindness.

### 5/5 — User friendly

*2022-04-08, version 2.40.0*

Easy to use and had good clear easy to read format.

### 5/5 — In love….

*2022-01-25, version 2.37.0*

We have been with Bryant bank for 6+ years. I love this bank. 
When I have an issue (which is rare) they are able to fix it right away or by the end of the day. 

Thank you for always putting us first ❤️

### 5/5 — Superb app

*2021-01-26, version 2.25.0*

So easy to use and so informative!

### 5/5 — New bank app

*2020-07-20, version 2.19.2*

I miss the calendar feature. The new app still has a drop down calendar to schedule payments, but has eliminated the calendar that shows when scheduled payments are going out each month. That missing feature was very helpful to see at a glance what my cash flow was going to be.

### 5/5 — Great community bank

*2020-07-11, version 2.19.2*

Wonderful people and great leadership in the Huntsville market.  Ken Watson, Mike Johnston and Rusty Stiles are fantastic and everyone is friendly.  Most importantly they help me organize our business money with improving apps and easy help when we get stumped.    Love Bryant Bank and would recommend it to anyone at any age for any financial purpose.

### 5/5 — Belk card

*2020-07-09, version 2.19.2*

I have 2 Belk accounts. And with the new system I don’t know which one is which because it doesn’t show how I can tell the difference.  So far that is all I have had a problem with.

### 5/5 — New system

*2020-07-02, version 2.19.2*

Works great!

### 5/5 — Best customer service!

*2020-06-29, version 2.19.2*

Everyone is always friendly and always provides the best customer service. You’re treated like family. Would highly recommend.

## Most critical reviews (10 lowest-rated)

### 1/5 — I hate this app

*2024-10-28, version 3.17.0*

Can you guys please work on this app. Where’s the  text alerts for deposits and withdrawals. Every time you try to edit something on the profile it asks for passcode, you put the passcode in and it does nothing.

### 1/5 — Good bank review of app only

*2022-05-17, version 2.41.0*

The bank is great as long as you don’t do anything international. I’ve used them for years and don’t plan to stop. This app, on the other hand, has only worked for me about 75% of the time. My understanding is that this review is got the purposes of the app and NOT the bank.

### 1/5 — Account change

*2020-06-26, version 2.19.2*

I couldn’t get into my mobile app so I deleted it and reinstalled the app. It is not as good as the previous app

### 3/5 — Bryant Bank

*2026-01-18, version 3.30.0*

I found that a deposit that I did in person at a branch when opening the account had not been added to my account. I called and they rectified it but it could have easily been overlooked by me since it was a relatively small amount. Then I’ve had an ongoing IT issue where the site would not sen me the code to log in. Their fix was to remove the 2 factor authentication so that my account doesn’t require a code to log in. That doesn’t seem to be a good fix to me since now my account is less secure.

### 3/5 — Upgrade the app please

*2021-11-28, version 2.36.0*

Wish that you will upgrade this software to a more competitive software currently used by other finance companies such as Keesler Federal CU which is similar to Wells Fargo, All In CU. That upgraded app keeps all the navigation button at the bottom, mobile deposits are easier to see, pretty simple. Your current app is not bad just no competitive with the current market with other banking institutions. On the positive side you have Zelle.

### 3/5 — Liked the previous app

*2020-08-23, version 2.21.1*

I liked the previous app a like better. This app took away the bills calendar and all my information. The bank keeps telling me it will be fixed - 2 months later it’s still not. It’s very scary to know that an app change through your bank can remove all your banking information that you depend on for your bills, budget, yearly overview, etc.  Should have been thoroughly tested before launched.

### 4/5 — Ability to lock card

*2021-08-13, version 2.33.0*

Has the lock card feature been removed? This was a very handy feature in the app. As of the update yesterday, the only way you can lock your card is in the web version.

### 5/5 — Jim Hatcher

*2026-08-03, version 3.36.0*

Best Bank Ever !

### 5/5 — Bryant Bank

*2026-07-20, version 3.36.0*

I love Bryant Bank! Their online operating system is very efficient and easily functional. I’ve banked with Bryant for years and have never had an issue. Download the app to be more in touch with your accounts!

### 5/5 — Very user friendly

*2026-07-08, version 3.35.1*

Has all the tools I rely on daily to handle every transaction with ease.

## Most praised reviews (7 highest-rated)

### 5/5 — Our hometown bank gives Outstanding service!

*2025-01-28, version 3.19.1*

Thank you for your professionalism and assistance with our recent transaction.

### 5/5 — Great Banking App!

*2025-01-11, version 3.19.0*

This is a wonderful banking App! It is extremely user friendly and gives me all of the updates/alerts immediately.

### 5/5 — Parkman

*2024-12-07, version 3.18.0*

The best bank and bank employees I have ever been associated with in 50 years

### 5/5 — My bank

*2024-11-25, version 3.18.0*

Thankful for a local bank where I know their names. App is super handy for up to date banking now.

### 5/5 — New to Bank

*2024-09-13, version 3.16.0*

We are always greeted when entering the bank.  Tellers are very friendly and helpful. 
Tameka Jackson has been very helpful in setting up our accounts and transitioning into the area.
We always feel welcome there.

### 5/5 — Happy Customer

*2024-02-09, version 3.9.0*

Great Bank!

### 5/5 — Bryant Bank

*2024-01-25, version 3.9.0*

Brian Bank is the best! They have taken care of me for over 20 years and I would use no one else.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
