# Bryton Active — user reviews

> 156 indexed App Store user reviews of Bryton Active by Bryton Inc., rated 4.70/5 from 704 ratings.

- Source: https://appshunter.io/ios/app/bryton-active/id1448328800/reviews
- App overview in markdown: https://appshunter.io/ios/app/bryton-active/id1448328800.md
- Rating breakdown: 5★ 577 · 4★ 80 · 3★ 23 · 2★ 6 · 1★ 18

## What do users think of Bryton Active?

Overall sentiment: negative

**Pros**

- 👍 Seamless sync with devices
- 🚀 Great app functionality
- 💡 Useful features like route planning
- 👍 Easy to use
- 👍 Good value for money

**Cons**

- 🐛 Connectivity issues
- 🐛 Sync problems
- 🐛 Buggy and unstable
- 🐛 Crashes and freezes
- 🐛 Account and login problems
- 🐛 Poor customer support

**Commonly reported bugs**

- App crashes on startup
- Bluetooth pairing issues
- Ride data not syncing properly
- Account confirmation emails not working
- Inability to change settings on device

**Most requested features**

- Apple Watch integration
- Imperial units support
- Improved third-party app integration
- Better route planning and navigation

## Newest reviews (12 of 156)

### 3/5 — Update issues

*2025-05-30*

There is some issue with the updates could be temporary not sure as I cannot seem to get it from the AppStore :( 
it simply spins and times out. I was able to update others without issues though.

### 2/5 — Error 504 when I try to log in from app

*2025-05-04*

Can no longer log into account what happened?

### 3/5 — Buggy

*2025-04-24*

I just got the S810 and while I think the computer is good the app ruins it. Sensors don’t always connect automatically and can’t pair Heart rate with Apple Watch third party app. Even though in the marketing pic it show that watch can be connected. I will be returning it.

### 4/5 — GPS

*2024-12-15, version 3.0.61.131*

Great app and the computer as well. Although the GPS connection is slow…In Australia.

### 3/5 — Clunky and non integrative.

*2024-04-07, version 3.0.53.107*

In theory good stuff. But you can’t share easily to what’s app. And no reply from anyone when asking for help. 
To synch you have to manually push it.

### 2/5 — 9 times out of ten fails to upload to Strava.

*2023-11-08, version 3.0.50.89*

Generally won’t upload to Strava, only works when the file is run through a file repairer directly from the unit. I guess you get what you pay for.

### 4/5 — Bryton Rider 320 - to buy or not to buy?

*2023-11-04, version 3.0.49.76*

After the usual trawling of GPS bike computer reviews prior to selecting a performance/price-appropriate replacement for my trusty but ‘misplaced’ seven year old Garmin 500 (aka ‘Dad’s Tamagotchi’) I settled on the Bryton Rider 320 E.

Pros: For my particular ‘S(enior)AMIL’ road/MTB rider activity profile - daily solo fitness / very occasional social rider - the 320 ticks the functions boxes I want (and several I don’t need, e.g. third party app connectivity, but hey - “more is more!”). I particularly like the ‘wireless’ uploading of each ride to my iPhone. 

Once I had solved the app/device connectivity conundrum (more on that in Cons) I can concur with other reviewers that this device is undeniably good value in terms of attractive price (national bike shop discounted offer A$161), comprehensive functionality/features, thoughtful design, assembly - although I haven’t dropped it, yet, so that’s moot at present, third party app compatibility and interoperability with other brand sensors, e.g. Garmin HRM chest band. 

Cons: I set the Max Heart Rate at 200 BPM because I’m certain I had sustained that peak numerous times during my first week of 320 ownership! Life’s too short to recount the app/device connectivity establishment ordeal in detail, but (briefly) it involved repeated Bryton proprietary firmware downloads, device resets and trial rides - accompanied by an uncharacteristic stream of exasperation-induced expletives, and even setting up a second account! 

Like the guy who’s holding the map upside down and refusing to ask locals for directions I was not going to be humiliated by this tiny block of plastic and electronics. Perseverance (pigheadedness?) is my credo and so, eventually, it was my wife who cracked and - despite being the generous purchaser of this early Xmas present - recovered the packaging from the recycling bin and demanded that in order to restore domestic equilibrium I return the device to the shop and replace it with a more expensive Garmin!

Perhaps the 320 has an Alexa-like eavesdropping function lurking undetected in its circuitry, but this powerful ultimatum seemed to bring about a total transformation in its recalcitrant attitude, and thus far its performance in every aspect has been impeccable. Just don’t ask me for a step-by-step explanation of how that (thus far) happy ending (sic) occurred!

### 2/5 — Lots of feature but full of errors

*2023-09-23, version 3.0.49.76*

I had Bryton 420 and while the product is packed with plenty of features it is full of errors which makes it not fit for purpose. The customer support is non existent so overall a pretty poor experience. I switched to Wahoo and never looked back.

### 3/5 — Improving but still kind of buggy

*2023-09-11*

I’ve been using a Rider 320 and the Bryton active app for a couple years. I’ve sent in a dozen or so bug reports and to their credit, eventually they have fixed most of the issues. Unfortunately with each release they seem to break a few things that once worked. I’ve been using the Echo - watch heart rate monitor app so I can connect my Apple Watch to the bryton for heart rate tracking. As of the last update, it now causes the Bryton to lock up. It looks like the Bluetooth connection is pretty buggy. I’ve also found it crashes when I use the BrytonActive app to turn off the tones on the 320. You can no longer use the app to set up speed sensors. All of these things worked a year ago and over a few releases, they keep breaking. 
Overall, I give the Bryton a 3 star because of the features that work, they work great. I still use this because it’s the best non mapping cyclemeter I’ve found. But it’s really frustrating to keep having to test and report basic features that keep breaking.

### 4/5 — Good work in Progress

*2023-09-07*

Lots of issues getting the App and especially my 420e to work initially, but after fully depleting the 420e battery, it finally started working.
The App+420e have a Lyon functionality, especially for the price, albeit with a steep learning curve.

### 4/5 — good unit to tract progress

*2023-05-21*

good bang for the buck the only downside is its limited to 3 routes (delete and change) and limited to certain apps for download and sometimes difficult to do

### 5/5 — Bryton 15

*2023-05-18, version 3.0.43.55*

This was a present for Fathers Day and IMO it does everything I need to go cycling.
Easy to set up ,Clear display and easy to Sync . 10/10

## Most critical reviews (10 lowest-rated)

### 1/5 — Won’t work

*2026-04-19, version 3.0.78.186*

Can’t log in, re-installed the app still won’t work, time to throw the whole lot in the bin and move over to Garmin

### 1/5 — Doesn’t work reliably!

*2026-04-19*

Don’t bother with Bryton.
The App is filled with bugs and communication with RideWithGPS is NOT possible .

Spend the extra money on a Garmin or Wahoo.

### 1/5 — Cannot create account

*2025-05-03, version 3.0.68.149*

I have tried to create an account on the app multiple times and I am not receiving the account confirmation link email. It is not in the spam folder either. I have sent multiple emails to support and have not received any help at all. I have had it for 3 days and if I can’t get this resolved, I will send it back!!!

### 1/5 — Won’t connect

*2025-04-11*

It’s good if it connects and stays connected. Also, I have to select the map to get it to lock on to my location before recording a ride.

### 1/5 — Unusable

*2024-10-18*

Downloaded for use with newly purchased bike computer. Unable to setup the user account necessary to proceed with the app since the automated email confirmation messages aren’t being received. Bryton customer support is totally useless in providing a human workaround to confirm my email; their only offered solution was for me to create a new email account solely for the use of their app. My solution - return the bike computer and buy a product with competent customer service .

### 1/5 — App not sending confirmation

*2024-09-15*

I was really excited for this computer and when I went to login and setup a profile I started registering. I waited and resent the email confirmation, tried a different email and checked spam. Nothing. I contacted support via email but no response for multiple days. I will be returning the device and getting a garmin since the app sync isn’t working and I can’t import 3rd party routes from ride with gps.

### 1/5 — Can’t complete registration

*2024-09-14, version 3.0.57.124*

I can’t complete my registration because the email to complete registration the steps never arrives.

### 1/5 — Unable to log in

*2024-03-30*

App is giving a network error with no resolution. Cannot log in or sync my Training Peaks workouts

**Developer response:** Hi there. Please contact our support. We will love to check what happened in your case.

### 1/5 — App no longer updates my rides

*2023-04-06*

App says I need to be logged in to sync rides but there isn’t a log in page in the App. Contact ed customer service but no response.

**Developer response:** Hi there. You can choose to log out under the profile tab.

### 1/5 — Software Update

*2023-03-16, version 3.0.41.48*

Yet again the software update didn’t work out and I lost a ride despite it indicating it had downloaded. Now there’s an error window popping up saying I must ‘log in to do this’ …. To do what ! And no guidance when clicking ‘ok’ ? 
The last time this happened - which is every time in fact - I had to start all over again and lost everything.

## Most praised reviews (10 highest-rated)

### 5/5 — Great computer

*2026-06-08, version 3.0.79.198*

Amazing value and great functionality, connects to satellites and accessories really well , I can’t fault it

### 5/5 — Good featues

*2026-05-31*

The more I learn on how to use it, the better it gets

### 5/5 — Mi bryton

*2026-05-09, version 3.0.78.186*

Lo mejor de mi bicicleta

### 5/5 — Bryton 750se

*2025-12-17, version 3.0.76.174*

Can you provide a user manual for the device?
I can’t find anything on the internet.

### 5/5 — Seamless sync

*2025-09-15, version 3.0.75.168*

Great app. Reliable sync with my new Bryton 650. Only feature request would be direct sync to Apple Health, as some of the third party apps supported by Bryton (including Strava) don’t always play nice with Apple Health (eg don’t send full ride data)

### 5/5 — Go-to App

*2025-03-03*

Best app to keep up with my biking needs.

### 5/5 — It Works Brilliantly

*2024-07-17, version 3.0.53.107*

It just works! No hiccups, dramas etc. 
Next step: If can get one with the radar function on the display. Well done team.

### 5/5 — Using with rider 460

*2024-06-15*

It’s been 2 weeks and 5 rides. So far really liking the app and integration with Strava, Komoot. Easy to download routes and send to device. This last update allows you to push the route to Bryton portal and get an updated route with turn by turn info and climbs. I hope they continue to update this app. Really enjoying this combo. 
Instructions are a bit lacking but they can be figured it out with practice.

### 5/5 — Terrific tool.

*2024-02-23, version 3.0.53.107*

Been using this for a couple of years and love it. It’s on my third bike now and love it’s simplicity.

### 5/5 — Don’t bother

*2023-07-25, version 3.0.47.64*

Can’t sync rides on the 420 to the app - suppose I shouldn’t expect too much from a budget bike computer. 

I’m buying a Wahoo

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
