# BSKL — user reviews > 114 indexed App Store user reviews of BSKL by BSKL SOLUTIONS COMPANY FOR RENTING, rated 4.50/5 from 2,029 ratings. - Source: https://appshunter.io/ios/app/bskl/id1574173996/reviews - App overview in markdown: https://appshunter.io/ios/app/bskl/id1574173996.md - Rating breakdown: 5★ 1,660 · 4★ 92 · 3★ 63 · 2★ 29 · 1★ 185 ## What do users think of BSKL? Overall sentiment: negative **Pros** - 👍 Excellent customer service - 🚀 Smooth and easy to use - 💡 Convenient for last-mile transportation **Cons** - 🐛 Unreliable scooters, often not working - 💰 Expensive pricing - 🔋 Short battery life - 📍 Issues with parking and location detection **Commonly reported bugs** - Scooters suddenly turning off during rides - Incorrect charging and billing issues - Difficulties with locating and parking scooters **Most requested features** - Ability to stop the timer and end the ride - Better maintenance and upkeep of scooters - Improved app stability and reliability ## Newest reviews (13 of 114) ### 4/5 — من الكويت *2026-05-01, version 4.0.3* ممتاز لكن بعضهم المقعد يحتاج صيانة ولا كل شي ممتاز ### 3/5 — السياكل *2025-09-18, version 4.0.2* السياكل قديمة تحتاج تغيير وشكراً ### 1/5 — Horrible experience *2025-05-10, version 4.0.2* I accidentally purchased credit 200 SAR as it’s set as the default, tried to contact for a refund but didn’t get answer next day I tried to use one of the scooters and it was’t working as it supposed to be, had to use my foot the generate momentum I never felt so scammed before ### 2/5 — You have to pay 30 SAR minimum !! *2025-03-31, version 4.0.2* This company does not feature pay as you go like the other competitors. You have to pay minimum of 30 SAR to unlock for two minutes. ### 1/5 — The scooter isn’t working well *2025-03-27, version 4.0.2* Not good at all ### 1/5 — س *2025-03-20, version 4.0.1* لايعمل ### 3/5 — Lose break *2025-03-15, version 4.0.1* Break is lose ### 1/5 — Very poor *2025-02-13, version 4.0.1* It stopped in the middle of our journey ### 1/5 — في مشكلة في تشغيل الدراجة الكهربائية ويظهر لي رسالة الرجاء المحاولة بعد 30 ثانية والمحاولة بعد 30 *2025-02-06, version 4.0.1* ثانية لايعمل ؟؟؟؟ ### 2/5 — Don’t believe the 4.5 stars review *2025-02-06, version 4.0.1* At least twice in a single month of use, I’ve unlocked e scooters to realise that they don’t work. There is an option to message them about the complaint and they will reply that the refund will be processed but it never does. The scooters themselves are often janky due to poor maintenance. I can hear parts violently shaking inside when I’m on moderately bumpy surfaces. The only positive in my opinion is that this is a necessary tool to use along with the Riyadh metro. But if Riyadh metro ever decides to implement these services like in London or Guangzhou, this could be done a lot better. Also, I don’t believe the 4.5 stars rating because when you read the reviews, there are several negative reviews. It should mean that there are many users who rate 5 stars without writing a review. A common sign of paid reviews. ### 1/5 — حي الملك سلمان *2025-01-27, version 4.0.1* سكوتر لونه وردي مو راضيه ترتفع الحديده ### 1/5 — Overcharging *2025-01-17, version 4.0.1* I wanted to rent a bike for 15 minutes, and the app charged me 200 riyals and i cant get it back They focus on making you pay for the highest package on purpose ### 1/5 — Price is costly *2024-12-31, version 1.7.3* For a first time user I tried the app without knowing that it is already under premium. Cost per rental is also high compared to other app. ## Most critical reviews (10 lowest-rated) ### 1/5 — الشركة لا تحترم حق العميل *2026-04-24, version 4.0.3* تم شحن المحفظة بشكل خاطىء وتم التواصل مع الدعم ورفضهم ارجاع المبلغ المالي الدعم لا يخترم حق العميل بالرغم من شرحي لهم ### 1/5 — Very expensive now *2026-01-20, version 4.0.2* They had offers before to recharge 59 riyals and get 100 riyals in wallet. Now it’s removed. I can book a taxi now for the same rate. ### 1/5 — اسلوب غير لائق في التعامل *2025-12-25, version 4.0.2* تم سحب رصيدي وايقاف حسابي و ايقاف الرسال داخل التطبيق مع العلم رصيدي لم تنتهي صلاحيته وتم التواصل عبر الايميل ولم يتم التجاوب… انا مش مسامح في حقي ### 1/5 — The bike was not working *2025-12-19, version 4.0.2* Unfortunately the chain of the bike was broken as I tried to fix it and I could not Very bad experience as the bikes need some maintenance and services. Bike number 1890 is not functioning well. ### 1/5 — سي جدا وعدم الرد *2025-11-04, version 4.0.2* شي جدا جدا ### 1/5 — سحب فلوس زيتدة *2025-10-17, version 4.0.2* سحب فلوس ### 1/5 — This app is the worst *2025-10-13, version 4.0.2* First of all, they told me that is one Katie and it’s 800 fls per minute and when I try to close it, it tells me that you have to go to the designated place to park and it’s not like, bro they told me to go all the way behind the Kuwait towers and go have half a kilo mile then they tell me that he cannot stop the timer like bro they’re taking money by just letting me go to the parking spot there’s scammers and this is not even the place that I took my scooter from freaking liars I hope y’all doesn’t have a good life ### 1/5 — فاشل جذا *2025-09-30, version 4.0.2* فاااشل ### 1/5 — - *2025-09-18, version 4.0.2* The entrepreneur needs to work hard with a little. ### 1/5 — Not working *2025-06-24, version 4.0.2* It’s not working waste of money ## Most praised reviews (10 highest-rated) ### 5/5 — Good service and accessibility *2026-01-16, version 4.0.2* Easy, helpful, enjoyable ### 5/5 — Mohammed aloud *2025-11-12, version 4.0.2* Please follow up on maintenance and have More 👍🏻 ### 5/5 — Nice experience *2025-09-09, version 4.0.2* Smooth experience super convenience Easy to do and the bicycle works perfectly ### 5/5 — Great experience *2025-03-12, version 4.0.1* 5/5 ### 5/5 — Wonderful service *2025-03-01, version 4.0.1* It is something very helpful It takes me from the metro station to my place very easily ### 5/5 — Like *2025-02-12, version 4.0.1* I enjoyed the ride ### 5/5 — Very good start *2025-01-01, version 1.7.3* 10 ### 5/5 — Amazing *2024-12-13, version 1.7.3* Amazing experience ### 5/5 — وقت الإستخدام *2024-11-11, version 1.7.3* لم يظهر لي كم وقت الإستخدام عندما قمت بالدفع ### 5/5 — First time *2024-10-31, version 1.7.3* It was fantastic experiment --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*