# BSNL Selfcare (New) — Manage Mobile,Landline & Fiber > BSNL Selfcare app for managing BSNL mobile, landline, and fiber services. (iPhone/iPad app by Bharat Sanchar Nigam Limited.) - Source: https://appshunter.io/ios/app/bsnl-selfcare-new/id6756294425 (this page in markdown: same URL + `.md`) - Developer: [Bharat Sanchar Nigam Limited](https://appshunter.io/developer/790617960) - Category: Utilities - Price: Free - Age rating: 4+ - Requires: iOS 17.6 · 80 MB - Languages: American English, Assamese, Bangla, Gujarati, Hindi, Kannada, Maithili, Malayalam, Marathi, Odia and 3 more - Released: 2026-08-01 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bsnl-selfcare-new/id6756294425/reviews.md ## What is BSNL Selfcare (New)? Take full control of your BSNL Mobile, Landline, and FTTH services conveniently at your fingertips. Designed to provide a seamless digital experience, BSNL Selfcare allows you to manage multiple accounts, check usage, and pay bills effortlessly. Key Features: Unified Dashboard - Access detailed usage statistics for Mobile, Landline, and Fiber connections in one place. - View total, unbilled, and outstanding amounts instantly. Recharge & Bill Payments - Recharge prepaid mobile plans with tailored recommendations. - Pay Postpaid, Landline, and FTTH bills securely. - Download payment receipts and invoices directly. Account Management - Add and manage multiple BSNL numbers for friends and family. - Receive timely alerts for plan expiry and low balance. Enhanced Control - Do Not Disturb (DND) Management: Block spam calls and manage preferences. - Complaint Booking: Log and track complaints for faster resolution. - Choose Your Number: Select your preferred BSNL mobile number directly from the app. ## Key features - Unified dashboard for all BSNL services - Usage statistics for mobile, landline, and fiber - Prepaid recharge and postpaid bill payments - Manage multiple BSNL accounts - Do Not Disturb (DND) management - Complaint booking and tracking - Choose your preferred mobile number ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/bsnl-selfcare-new/id6756294425/reviews.md ### 1/5 — Otp failure while buying new sim *2026-08-17* I have been trying to buy a new BSNL SIM from the app but the app will not take me beyond the first step because whenever I try to get the OTP in the first stage, it throws an error 502. ### 2/5 — Payment gateway not working *2026-08-16* SBI ePay not working BillDesk is working ### 1/5 — Not accessible *2026-08-15* OTP is not receiving while in abroad even with international sim ### 4/5 — Appreciate developer’s response *2026-08-15* Thanks for the update. I’ve updated the app and will check how it performs. Just one feedback after using the new app. I still feel the older BSNL app was much smoother and more responsive. The screen also fitted better in the old app. In the new app, the content looks slightly stretched/zoomed out, which makes the overall UI feel a little less natural. I’m attaching screenshots of both for comparison. Also, when I click on some of the options in the new app, there is a noticeable lag before the next screen appears. The app eventually opens the option, but the response doesn’t feel as quick as the old app. One more suggestion I’d like to share. Since mobile numbers are now frequently recycled and allotted to new customers, it would be really useful if BSNL could show some basic history of the number to the current customer. For example, when the number was first activated and, before it was allotted to the current customer, when it was last active and when it was deactivated. This would be quite helpful for customers who get a recycled number, especially when they start receiving calls/messages or facing issues related to the previous user. Overall, I appreciate the improvements in the new app. Just sharing these points based on actual usage, as I feel the older app was smoother in these aspects. **Developer response:** Thank you for your feedback. We’re sorry for the inconvenience caused by the automatic logout and repeated OTP issues. We’ve addressed these issues in our latest app update. Please update the app to the latest version and let us know if you continue to face any problems. If the update resolves the issue for you, we’d really appreciate it if you could consider updating your rating. Your feedback helps us improve and means a lot to our team. Thank you for your patience and support! ### 3/5 — Background colors *2026-08-15* Background color are not ip to the mark…old app color looks good..pls improve colors ### 1/5 — Poor App with bugs *2026-08-14* Shows wrong information ### 4/5 — Recharge *2026-08-13* When entered my mobile number for recharge, it says invalid mobile number. TBH i didn't feel anything fresh with UI, the skeleton/directory remains same as old one (which was good BTW) ### 4/5 — Appreciate developer’s response *2026-08-12* Thank you for addressing the logout and OTP issues. I’ve updated the app and will continue to observe its performance. One additional observation: I personally found the older version of the app much smoother and more responsive. In the new version, the screen/interface also appears slightly more zoomed out, which makes some elements less comfortable to view and use. I’d also like to suggest a feature from a customer transparency perspective. With mobile numbers increasingly being recycled and reassigned to new customers, the current customer should ideally be able to see the number’s basic activation history, such as when the number was first activated and, when it was reassigned, the approximate period of the previous activation and deactivation before it was issued to the current customer. This would be particularly useful for understanding whether a number is newly issued or previously used, and would help customers avoid confusion caused by recycled numbers. Overall, I appreciate the improvements and hope these suggestions can also be considered in future updates. **Developer response:** Thank you for your feedback. We’re sorry for the inconvenience caused by the automatic logout and repeated OTP issues. We’ve addressed these issues in our latest app update. Please update the app to the latest version and let us know if you continue to face any problems. If the update resolves the issue for you, we’d really appreciate it if you could consider updating your rating. Your feedback helps us improve and means a lot to our team. Thank you for your patience and support! ### 1/5 — Worst App than previous App *2026-08-11* Automatically logging out and not able to login again as we not getting OTP for login. ### 5/5 — Finally it’s better *2026-08-11* Really like the look and ease of navigation. Working well. ## Frequently asked questions about BSNL Selfcare (New) ### What BSNL services can I manage with BSNL Selfcare? BSNL Selfcare allows you to manage your BSNL Mobile, Landline, and FTTH (Fiber to the Home) services all from one application. You can check usage, pay bills, and manage account details for each of these services. ### Can I add multiple BSNL numbers to BSNL Selfcare? Yes, BSNL Selfcare enables you to add and manage multiple BSNL numbers for friends and family. This feature helps in keeping track of different accounts and their respective services conveniently. ### How does BSNL Selfcare help with bill payments? BSNL Selfcare provides secure options for recharging prepaid mobile plans and paying postpaid, landline, and FTTH bills. You can also download payment receipts and invoices directly from the app for your records. ### Does BSNL Selfcare offer any features for managing unwanted calls? Yes, BSNL Selfcare includes a Do Not Disturb (DND) Management feature. This allows you to block spam calls and manage your preferences for receiving promotional or unwanted calls. ### Can I track service issues using BSNL Selfcare? BSNL Selfcare has a Complaint Booking feature that allows you to log and track complaints related to your BSNL services. This helps in ensuring faster resolution of any issues you might encounter. ### Is BSNL Selfcare available on Android devices? Based on the provided data, BSNL Selfcare is currently supported on iPhone devices. Information regarding Android compatibility is not available in this data. ### How often is BSNL Selfcare updated? The latest version of BSNL Selfcare is 1.1, and it was last updated on August 1, 2026. This indicates recent development activity, though specific update frequency is not detailed. ### Does BSNL Selfcare have advertisements? No, BSNL Selfcare does not contain advertisements. The app is free to use and does not display any ads, providing an uninterrupted user experience. ## Version history (last 4 releases) ### 1.3 — 2026-08-14 - Minor enhancements. - Bug fixes. ### 1.2 — 2026-08-11 - Minor enhancements and optimizations. ### 1.1 — 2026-08-01 - Stability improvements. - Performance optimizations. - Integrated Tango TV. ### 1.0 — 2026-07-29 No release notes. ## More apps by Bharat Sanchar Nigam Limited - [My BSNL](https://appshunter.io/ios/app/my-bsnl/id790617957) - [BSNL Wi-Fi](https://appshunter.io/ios/app/bsnl-wi-fi/id1231452700) - [BSNL 4g plus - Seamless Wi-Fi](https://appshunter.io/ios/app/bsnl-4g-plus-seamless-wi-fi/id1231479820) - [BSNL Wallet](https://appshunter.io/ios/app/bsnl-wallet/id1266680693) - [BSNL Wings](https://appshunter.io/ios/app/bsnl-wings/id1449960082) - [BSNL Selfcare](https://appshunter.io/ios/app/bsnl-selfcare/id1586971313) All apps by Bharat Sanchar Nigam Limited: https://appshunter.io/developer/790617960 ## Related topics [ornl](https://appshunter.io/ios/topics/ornl) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*