# BST Hyde Park — Your ultimate BST companion

> Festival companion app for ticket management, lineup browsing, and schedule building. (iPhone/iPad app by AEG Europe.)

- Source: https://appshunter.io/ios/app/bst-hyde-park/id892502483 (this page in markdown: same URL + `.md`)
- Developer: [AEG Europe](https://appshunter.io/developer/383576394)
- Category: Entertainment, Music
- Price: Free
- Rating: 4.50/5 from 681 App Store ratings · 136 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 167 MB
- Released: 2014-07-06
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bst-hyde-park/id892502483/reviews.md

## What is BST Hyde Park?

The ultimate companion to your American Express presents BST Hyde Park experience. Securely store and access your tickets, browse the lineup, build your own schedule once set times are released, and stay up-to-date with real-time event updates, info and offers.

## Key features

- Secure ticket storage
- Browse festival lineup
- Build personalized schedule
- Real-time event updates
- Access event info and offers

## What do users think of BST Hyde Park?

Overall sentiment: negative

**Pros**

- 🎉 Awesome event experience
- 👍 Well-organized and staffed
- 💻 Useful all-in-one app

**Cons**

- 🐛 Unreliable ticket access
- 🤯 Complicated login/verification process
- 📢 Excessive promotional notifications
- 🚫 Incompatibility with Ticketmaster tickets
- 🗺️ Poor venue maps and signage

**Commonly reported bugs**

- Tickets disappearing from app
- Login/password reset issues
- Ticket transfer failures

**Most requested features**

- Seamless ticket access across platforms
- Simplified login and verification
- Customizable notification preferences
- Improved venue maps and wayfinding

## Recent user reviews (10 of 136)

All indexed reviews: https://appshunter.io/ios/app/bst-hyde-park/id892502483/reviews.md

### 5/5 — Mumford and Sons festival at Hyde Park.

*2026-07-19*

My daughter and I flew from Las Vegas, Nevada to see Mumford and Sons for our 4th of July celebration 😂. I have to say, of all the festivals I’ve attended, they could learn a great deal from Hyde park. The giant screens were so Crystal clear, we felt like we were on the rail watching them. The sound was amazing! The bathrooms were not port-a-potties but very large , very clean indoor bathroom. With sinks and mirrors. Attendants were great.  Yes, I know, we say bathrooms, you say toilets🤣. There were multiple venues for food, drinks and even sunscreen stations, which I really appreciated.  Tables with umbrellas were great! I am spoiled now. Our festival venues will never compare. Thank you for a great experience and memories!

### 5/5 — Well organised and presented

*2026-07-13*

Credit to the organisers and sponsors for an excellently organised and presented event. From free drinking water stations to toilets cleanliness to recycling bins. There were lots of areas to seat down to rest your fatigue legs. 
A big shout to some of the sponsors, Amex and BA in particularly, for their free promotional marketing merchandise.

### 5/5 — Duran Duran BST

*2026-07-07*

An amazing day at BST. First time experience at BST. Came to see Duran Duran.  Made use of the BA members area. VIP Hyde Away tickets were great as the facilities were very good. Gold Circle was a fab viewing area. Support acts were good and had the crowd dancing…and Duran Duran were The Best.
I would recommend going to BST - great summer festival.

### 1/5 — Doesn’t stay logged in

*2026-07-06*

Unfortunately lacks the ability to keep you logged in. Which is pretty annoying when it’s the only way to access tickets. I logged in about 3 hours before i arrived as i knew mobile signal at the venue would be awful, but it had already logged me out again by the time i arrived. Struggled for 10 minutes but eventually managed to get logged in again, we were one of the lucky ones. Lots of people ended up having to go to the box office and pick up paper tickets.

### 1/5 — Login doesn’t work

*2026-07-04*

Login doesn’t work

### 1/5 — Why force us to install this

*2026-07-03*

I just wanted to attend a concert, it felt like I had no choice but to install this very poor app, login again from there to simply access my tickets. User experience is a disaster.

### 1/5 — Bad communication

*2026-06-27*

Tickets don’t match what the gates say. Venue is already half an hour late  opening at this stage and still waiting.. absolutely no communication form venue or app ..

### 4/5 — hopeless

*2026-06-26*

it doesn’t work

### 5/5 — Easy to use

*2026-06-23*

High quality app and easy to use therefore I highly recommend this app.

### 1/5 — Terrible user experience

*2026-06-17*

Told to download app and view tickets because poor wi fi likely in Hyde Park but to access the app you need wi fi and ticket we updates every sixty seconds so no screenshot. Also no download to wallet . After spending so much money I hope we get in on the day. Doubt any customer support prior

## Frequently asked questions about BST Hyde Park

### What does the BST Hyde Park app do?

This app serves as your ultimate companion for the American Express presents BST Hyde Park festival. It allows you to securely store and access your tickets, browse the full lineup, and build your own personalized schedule once set times are released.

### What are the key features of the BST Hyde Park app?

Key features include secure ticket storage and access, the ability to browse the festival lineup, and the option to build a custom schedule. You can also receive real-time event updates, important information, and access special offers.

### Is the BST Hyde Park app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned, suggesting a completely free experience for festival-goers.

### Who is the BST Hyde Park app intended for?

This app is specifically designed for attendees of the American Express presents BST Hyde Park festival. It aims to enhance their experience by providing essential tools and information in one convenient place.

## Version history (last 5 releases)

### 14.5 — 2026-06-26

New in this release:
* Stability improvements
* Additional functionality fixes
* Bug fixes

### 14.1 — 2026-06-05

New in this release:
* Stability improvements
* Additional functionality fixes
* Bug fixes

### 13.0.1 — 2025-12-19

New in this release:
* Stability improvements
* Additional functionality fixes
* Bug fixes

### 13.0.0 — 2025-11-04

New in this release:
* Updated design for 2026
* Stability improvements
* Additional functionality fixes
* Bug fixes

### 12.0.6 — 2025-06-24

New in this release:
* Stability improvements
* Additional functionality fixes
* Bug fixes

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## More apps by AEG Europe

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- [Uber Platz](https://appshunter.io/ios/app/uber-platz/id1372886527)
- [All Points East](https://appshunter.io/ios/app/all-points-east/id1374912858)
- [Barclays Arena Hamburg](https://appshunter.io/ios/app/barclays-arena-hamburg/id1401918218)
- [The Halls Wolverhampton](https://appshunter.io/ios/app/the-halls-wolverhampton/id6448047785)

All apps by AEG Europe: https://appshunter.io/developer/383576394

## Related topics

[bst hyde park](https://appshunter.io/ios/topics/bst-hyde-park) · [bst](https://appshunter.io/ios/topics/bst) · [hyde park](https://appshunter.io/ios/topics/hyde-park) · [gydes](https://appshunter.io/ios/topics/gydes) · [ovo wembley](https://appshunter.io/ios/topics/ovo-wembley)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*