# bswift benefits — user reviews > 29 indexed App Store user reviews of bswift benefits by bswift, rated 1.64/5 from 72 ratings. - Source: https://appshunter.io/ios/app/bswift-benefits/id556959572/reviews - App overview in markdown: https://appshunter.io/ios/app/bswift-benefits/id556959572.md - Rating breakdown: 5★ 9 · 4★ 2 · 3★ 2 · 2★ 0 · 1★ 59 ## Newest reviews (17 of 29) ### 1/5 — 401 error *2021-08-25, version 2.24* I can’t even log in, I get a 401 error in the app. Website works just fine ### 1/5 — Worst app ever *2021-07-19, version 2.23* Who ever created this definitely never heard of QA testing because there are so many bugs. Nothing ever loads. ### 1/5 — Timeout and empty labels *2020-11-03, version 2.19* As soon as I click on dependents ... I get timeout. Second, lots of places ...buttons with no text. Poor design. ### 1/5 — Poorly optimized *2019-11-07, version 2.3.101* I can immediately feel my phone heating up as soon as I opened the app. I have the 11pro with the newest OS, and my phone got noticeably warmer in a matter of seconds. Just use the website, it has the same information but runs much much better. ### 1/5 — Does not work *2019-10-30, version 2.3.101* This is terrible. Stay away. ### 1/5 — Super slow and never loads *2019-07-25, version 2.3.101* Super slow app and never loads fully in first 20 minutes. Lot to improve in terms of performance ### 1/5 — Useless *2019-07-14, version 2.3.101* I can’t even sign in. I keep getting errors. ### 1/5 — Do NOT waste your time with this app; go to the website directly *2019-06-11, version 2.3.101* This app does not work and is a waste of time. Delete it from your device and just access BSwift through the web directly. ### 1/5 — Used to work now shows only loading and your application needs to be updated *2019-04-08, version 2.3.47* As above ### 1/5 — Not very useful *2018-12-18, version 2.0* I tried to create a login but could not get in without changing a password every time. I could not get an ID card for delta dental. It would at least give the company ID though. 1 star for that. ### 1/5 — Boar hog *2018-11-07, version 2.0* This site is typical of anything to do with Aetna. ### 1/5 — Useless and full of bugs *2018-03-21, version 1.7.1* Useless and full of bugs ### 1/5 — Just go to your company page *2018-01-16, version 1.7.1* Provides the same info as on company web page, this feels like something outback would torture its employees with. Why Kent taylor? ### 1/5 — App is useless *2018-01-05, version 1.7.1* App doesn’t help at all just gives me the option to go to the website ### 1/5 — Awful *2017-08-03, version 1.7.1* Says my account is locked. Customer service is useless. ### 1/5 — Employers please reconsider *2015-12-06, version 1.6.0* If your interested in frustrating the heck out of your employees then you've come to the right place. It logs you out before you're done. Most of the links are slow or don't work. No, all. The back button sits under the wifi indicator on the top left thus making it hit or miss. Note it does state that it is cross platform. The login sits under the battery icon but that is not a problem because it regularly logs you out. Things as basic as button feedback are not there most of the time so you wait, try again and end up two screens back. To make matters worse while I can log into the app I cannot log into the regular site so there is no recourse to ease my frustration. It deserves 0 stars. ### 1/5 — No easy way to find company ID *2014-04-08, version 1.6.0* This app is useless because the web site does not share my "company ID" anywhere intuitive and the help link just gives me a phone number. This should be much easier! ## Most critical reviews (10 lowest-rated) ### 1/5 — Login using fingerprint could help *2023-08-03* App would need some serious improvements in login using fingerprint authentication as an option to password. Also is the navigation to find premium info. and changes to profile details. ### 1/5 — Log in *2023-07-20* I keep trying to log in and no luck ### 1/5 — No USE App *2023-02-05, version 2.41.1* There isn’t anything actionable or useful available through the app. No idea why this exists. ### 1/5 — Connection ALWAYS times out *2022-11-07, version 2.41.1* I can connect to my basic info, but anything else I need to check gets timed out in thirty SECONDS. ### 1/5 — If I could give ZERO stars I would *2022-10-26, version 2.41.1* I have never been able to log into this app EVER. I have even contacted my HR for assistance which they then got into contact with bswift and got what my log in info should be and still cannot get into the app. It is completely broken and would NEVER recommend the use of this app. Don’t download it. Not worth the space it takes for something that NEVER works. ### 1/5 — Please fix *2022-06-17, version 2.41.1* I am not able to add documents from apps. Keep saying “camera not plugged in”. ### 1/5 — Pure Garbage *2022-06-08, version 2.38.1* Error messages appear at the login page BEFORE anything is typed in. How did this get released? ### 1/5 — Can I give zero stars? *2022-04-06, version 2.24* Doesn’t operate. Throws errors during initial login, then hangs and flickers. Upon reopen, spinny thing spins while an error bar asks me to re-enter my credentials, but the bar is flickering and chaotic all moving around. Weirdest app behavior I’ve ever seen. Indeed, just use the webpage, as others have said. ### 1/5 — Login/Bswift *2022-03-28, version 2.24* This app is garbage! Makes me want to cut my fingers off with a dull spoon! ### 1/5 — Worst ever *2021-11-10, version 2.24* This app is a total joke. Don’t load. Always says times out. Have to delete and reinstall to sign in all the time. ## Most praised reviews (2 highest-rated) ### 5/5 — Works for me *2018-11-19, version 2.0* I did get the pop-up others mentioned to go to company website, but after just closing that Window all my benefits showed up. Maybe the others commenting here weren’t logged in correctly? ### 5/5 — Very nice reference tool *2012-09-15, version 1.1.0* This app works like a mobile benefits booklet and gives me a quick reference about my insurance benefits, ID numbers, and who is covered on what plans. Love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*