# BT OnePhone Mobile Application

> Unified business communication and presence management for mobile devices. (iPhone/iPad app by BT OnePhone Ltd.)

- Source: https://appshunter.io/ios/app/bt-onephone-mobile-application/id903053398 (this page in markdown: same URL + `.md`)
- Developer: [BT OnePhone Ltd](https://appshunter.io/developer/903053401)
- Category: Business
- Price: Free
- Rating: 4.00/5 from 1 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 4 MB
- Languages: American English
- Released: 2014-08-06
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bt-onephone-mobile-application/id903053398/reviews.md

## What is BT OnePhone Mobile Application?

BT One Phone brings your fixed lines, mobile phones and phone system together, into a single hosted service that has flexibility at its heart. 

That means your customers can call your office or mobile number and get through to you on your mobile phone. The BT One Phone Application allows you to control your BT One Phone service when and where you want.

My Status shows you your current presence status, number of new and saved voicemail messages, your last 3 calls and other useful information depending on the privileges for your user account.

Presence status can be updated while on the move

The company directory can be viewed and used to automatically call colleagues and see their presence status, or whether they are busy on another call. The company directory in the app is available also in an off-line mode.

Local directory sync downloads the company directory into a separate contact group locally in your mobile phone. This makes it easy to call colleagues from your contacts and incoming calls also show the name of the colleague calling you.

“Follow-me” lets you easily redirect all your incoming calls to a different number

## Key features

- Unified fixed and mobile communication
- Call redirection ('Follow-me')
- Presence status management
- Voicemail access
- Company directory with offline access
- Local directory sync for contacts

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/bt-onephone-mobile-application/id903053398/reviews.md

### 1/5 — Rubbish System

*2025-07-16, version 2.1.32*

Have to keep deleting and downloading app to activate - the worst app I have ever used

### 2/5 — Good functionally in desperate need of a update

*2021-12-22, version 2.1.14*

Does it’s job well but looks like it’s about 10 years out of date, come on BT I’m sure it wouldn’t take much to refresh it for a premium service this is a budget app.

### 1/5 — Very poor

*2021-07-20, version 2.1.14*

Possible the worst app I have ever installed. Customer service is none existent. Do not consider for business

### 3/5 — Needs work

*2020-06-02, version 2.1.14*

Despite having access to my phone contacts, all received calls where numbers are stored on my phone are show as numbers only, not the persons name. So on missed calls, I have to search for the number on my phone contacts to see who called. in addition, on many occasions missed calls are not  shown on my phones integral home app.

Names are only displayed for other contact company members within the BT ONE PHONE echo system.

The above is only an issue experienced since moving to BT ONE PHONE.

### 5/5 — Login issue solution

*2020-01-19, version 2.1.14*

Having issues logging in? Use 44 instead of 0 at the start of the number. 
It really should say that on the login page

### 1/5 — Absolute rubbish

*2019-06-14, version 2.1.14*

To be fair the app might be the best on the App Store but the fact you can’t log in means I’ll never know, can log in on the Wi-fi app and web portal no problem but this app is so secure it won’t even let you log in to your own account.

### 1/5 — Utterly useless

*2019-01-08, version 2.1.14*

I downloaded the app, entered my email address and password, and it won’t even let me log in!!!

### 1/5 — Nice idea

*2018-08-24, version 2.1.14*

Our company has just migrated 35 connections to BTonephone, two of us so far have tried this App and can’t get passed the login which tells you, you have failed authentication with wrong user name or p/w and the only option is to change the P/w and go round in a circle. Strange the same credentials get you access to the web portal!

### 5/5 — Great App

*2016-07-06, version 2.1.10*

Allows easy access to business UC features

### 5/5 — BT Onephone service

*2015-10-03, version 2.0.13*

App is a useful addition to a very good service. Thanks.

## Frequently asked questions about BT OnePhone Mobile Application

### What is BT OnePhone?

BT OnePhone is a hosted service that brings together your fixed lines, mobile phones, and phone system into a single, flexible platform. It allows customers to reach you on your mobile via your office number and provides control over your service.

### Can I use BT OnePhone offline?

Yes, the company directory within the BT OnePhone app is available in an offline mode. This allows you to view and call colleagues from your contacts even without an internet connection.

### How does the 'Follow-me' feature work in BT OnePhone?

The 'Follow-me' feature in BT OnePhone allows you to easily redirect all your incoming calls to a different number. This ensures you don't miss important calls when you are on the move or unavailable at your primary number.

### What information is available on the 'My Status' screen in BT OnePhone?

The 'My Status' screen shows your current presence status, the number of new and saved voicemail messages, your last three calls, and other useful information based on your user account privileges.

### Does BT OnePhone have ads?

No, BT OnePhone does not contain advertisements. The application is free to download and use without any ad interruptions.

### What devices are supported by BT OnePhone?

BT OnePhone is currently supported on iPhone and iPod devices. It is designed to provide a seamless communication experience across these Apple mobile platforms.

### How often is BT OnePhone updated?

The latest version of BT OnePhone is 2.1.32, which was last updated on May 15, 2025. This indicates regular updates to improve functionality and reliability.

### What is the user rating for BT OnePhone?

BT OnePhone has a rating of 4.0 stars based on one rating. This suggests a generally positive user experience among its current user base.

## Version history (last 5 releases)

### 2.1.32 — 2025-05-15

various fixes to improve overall experience.

### 2.1.30 — 2025-03-08

Various bug fixes and improvements.

### 2.1.29 — 2024-08-20

New in this update : bug fixes and improvements

### 2.1.28 — 2023-09-15

This release includes stability and performance improvements.

### 2.1.27 — 2023-03-14

Bug fixes

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## More apps by BT OnePhone Ltd

- [BT OnePhone SoftPhone](https://appshunter.io/ios/app/bt-onephone-softphone/id1300204051)

All apps by BT OnePhone Ltd: https://appshunter.io/developer/903053401

## Related topics

[my Bt app](https://appshunter.io/ios/topics/my-bt-app) · [bteam](https://appshunter.io/ios/topics/bteam) · [bt notice](https://appshunter.io/ios/topics/bt-notice)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*
