# BTAir — user reviews > 68 indexed App Store user reviews of BTAir by Chauvet Professional, rated 2.50/5 from 82 ratings. - Source: https://appshunter.io/ios/app/btair/id1347071438/reviews - App overview in markdown: https://appshunter.io/ios/app/btair/id1347071438.md - Rating breakdown: 5★ 13 · 4★ 5 · 3★ 17 · 2★ 20 · 1★ 27 ## What do users think of BTAir? Overall sentiment: negative **Pros** - 👍 Easy to use for basic control - 👍 Good for static color applications - 👍 Convenient Bluetooth control - 👍 Free app - 👍 Simple UI - 👍 Works with iOS 13.3.1 **Cons** - 🐛 Unreliable connectivity - 🐛 Frequent disconnections - 🐛 App crashes often - 🐛 Difficult to pair devices - 🐛 Slow connection times - 🐛 Limited functionality - 🐛 Buggy playback organizer - 🐛 Developers don't care - 🐛 Not compatible with latest OS - 🐛 Cannot save fixed colors - 🐛 No back button for colors - 🐛 No crossfade for fixed colors - 🐛 Zone chase option not working - 🐛 App doesn't run in background - 🐛 Arbitrary BPM slider - 🐛 White text on white background - 🐛 Poor Bluetooth signal - 🐛 App shuts down or refreshes - 🐛 Doesn't find fixtures - 🐛 Laggy and hard to use features - 🐛 Freezes during pairing - 🐛 Does not pair at all - 🐛 Unusable on Android - 🐛 Non-responsive design on iPhone - 🐛 Long presses not intuitive - 🐛 Cannot change light names - 🐛 Not updated for over a year - 🐛 Incompatible with iOS 13 - 🐛 Worthless with iOS 13 - 🐛 Bluetooth lights useless without app - 🐛 Sound activated crashes - 🐛 Sound activated delayed - 🐛 Three-zone functionality not working - 🐛 Unstable, keeps dropping out - 🐛 Basic and limited features - 🐛 Color wheel not working on iPhone 5s - 🐛 Color picker hit or miss - 🐛 App crashes on sound activated - 🐛 App crashes immediately on sound activated - 🐛 App crashes when selecting sound activated - 🐛 Non-functional update - 🐛 App immediately shuts down - 🐛 Cumbersome and non-intuitive - 🐛 Short on features - 🐛 No access to preprogrammed chases - 🐛 App doesn't open, just crashes - 🐛 Compatibility issues - 🐛 Crashes on sound activated setting **Commonly reported bugs** - Playback organizer is buggy - App doesn't pair properly - App doesn't work with latest OS - App crashes 80% of the time - Zone chase option not working - App doesn't run in background - Fade option doesn't work - Cannot rename or delete saved scenes - Latency in scene changes - White text on white background for editing - Bluetooth has weak signal - App keeps shutting down or refreshing - Sometimes doesn't find fixtures - App freezes during pairing - Will not pair at all - App drops out often - Has to be rebooted every service - Always have to repair lights - Takes a long time to connect to each light - App consistently crashes - Unreliable app - App shuts down at times - Controls rarely work correctly - Can't erase colors and start fresh - App shuts down or refreshes - Doesn't find fixtures - App freezes during pairing - Will not pair at all - App drops out often - Has to be rebooted every service - Always have to repair lights - Takes a long time to connect to each light - App consistently crashes - Unreliable app - App shuts down at times - Controls rarely work correctly - Can't erase colors and start fresh - Latest update is buggy - App drops out randomly - Struggles to find lights - Does not work on Android devices - Non-responsive design on iPhone - Crops buttons at the bottom on iPhone - Not intuitive that long presses allow more info - Broke with iOS 13 - Cannot pair with any fixtures after iOS 13 update - App is not compatible with iOS 13 - App is not compatible with new iPad iOS - App crashes when opening - Sound activated crashes - App crashes when selecting sound activated - App keeps crashing - App immediately shuts down - Color picker does not work on iPhone 5s - Zone chases do not work - Cannot choose certain sections and mix colors - Sound activated is delayed - Three-zone functionality not working - App closes out immediately on sound activated - Zonechase selection serves no purpose - Stuck on previous selected function - App crashes when opening - App crashes on sound activated setting **Most requested features** - Control EZPar-56s, Par-56s, moving heads - Slower fade speed - Save fixed colors - Back button for prior color - Crossfade between fixed colors - Allow app to run in background - Type in BPM for speed control - Landscape mode for iPad - Edit, rename, and delete scenes - Split screen functionality - Improve playback mode for rearranging scenes - Allow scenes to be edited instead of delete or rename - Color code scene icons - Improve color picker - Add preset colors - Improve color accuracy - Add tempo tap for effects - Three-zone functionality - Display three different colors simultaneously - Fade between color combinations - Access to onboard light programs - Live color wheel reaction - Fade option for fixed tab and scene playback - Fade between function selection - Improve sound activated feature - Add fade between function selection - Video tutorial for instructions ## Newest reviews (17 of 68) ### 2/5 — Need slower fade speed *2026-04-19, version 1.2.3* Even on the slowest setting the colors change too fast. No fades from one scene to another. Need more options ### 2/5 — Playback organizer is so buggy! *2025-09-07, version 1.2.3* My honestly only real complaint is when organizing playback page it acts like when you move a preset it will just push everything over and you squeeze the new one in between. But then when you drop the preset it that spot it actually just swaps it with the original preset in that spot, moving the original down to the bottom since that’s where new presets go automatically. Why even have the animation of it working how it should then completely disregard the layout when you drop the preset. Makes no sense. If you have any rhyme or reason to your layout it’s extremely easy to disorganize everything then it takes forever redoing it as you have to manually swap them all one by one until they fall in the correct order again. Please fix this…. ### 3/5 — Need slower fade speed *2024-11-03, version 1.2.3* Even on the slowest setting the colors change too fast. ### 2/5 — Is this the best you can do BT air? *2024-02-05, version 1.2.3* This app really is a mess. You have to delete and re-and delete and re-add and sometimes you get all the lights. Sometimes you don't for seven lights. It has been crazy. I think we may get five. Somethings wrong with this and they need to fix whatever bugs are in it. ### 2/5 — It’s ok. Disconnects often *2023-01-07, version 1.2.3* We use this for “house lighting” at church and to change mood/atmosphere. The problem with the lights disconnect from the app a couple times during the service (1hour) and has to be rebooted. Every service. ### 2/5 — BTAir App *2022-12-11, version 1.2.3* Definitely needs some improvement with its connectivity. I always have to repair the lights to the app and it takes a long time to connect to each light. Pleas please please get this app updated. ### 1/5 — Needs to be fixed!!! *2022-10-07, version 1.2.3* CRASHES 80% OF THE TIME - UNRELIABLE!!! ### 2/5 — No funciona la opción Chases *2022-09-02, version 1.2.3* no funciona la opción zone chase, creo que es un efecto importante para que la aplicación funcione al 100, espero que se pueda corregir para usar mi iluminación de forma más profesional. ### 3/5 — App Feature Request *2022-04-19, version 1.2.3* I use my iPad for lyrics & chord notes. The app doesn’t run in the background, so if I want to view my PDF, the foot switch doesn’t change scenes. Please ask the developers to explore this feature of allowing control if the app is running in the background. Other than that, we dig it! Very easy and straightforward! ### 3/5 — Ok app but room for improvement *2022-02-09, version 1.2.2* App stability is ok but not great. For chases, being able to type in a bpm to control the speed (instead of a slider with an arbitrary scale) would be extremely useful for DJs, bands, and installs in bars, clubs, etc. ### 3/5 — Needs investment *2022-02-09, version 1.2.2* Chauvet wants customers to invest in new products but they walk away. 1 app update in 2 years? App shuts down at times, can’t access the bulk of the lights features, controls rarely work correctly, can’t erase colors and start fresh etc ### 2/5 — Worst name / icon ever *2022-01-29, version 1.2.2* Can you please update this to something that at least hints about its purpose, or at least manufacturer? BTAir is such a pointless waste of a name. ### 2/5 — JUST OK *2021-10-26, version 1.2.2* Just bought two 4 light wireless cans and the 6 light wireless strip. Nice fixtures ($700 worth) but they are very limited by this primitive amateurish App. No need to explain as Chauvet knows exactly what I mean. TIME FOR AN UPDATE PLEASE! YOU CAN DO BETTER THAN THAT. ### 1/5 — Not worth it *2021-08-06, version 1.2.2* The Bluetooth has a very weak signal. You are lucky if it works. The app keeps shutting down or refreshing. Sometimes it doesn’t find the fixtures ### 3/5 — Hoping for an update *2021-07-09, version 1.2.2* So far, fairly easy to use after watching tutorial on you tube. Wishing for an update to edit, rename and delete scenes. ### 1/5 — Always been trash *2021-05-16, version 1.2.2* I have 24 Chauvet EZLink par 4BTs. They have worked okay with the app on both my iPad and iPhone. I had crashes and all the features were laggy and hard to use. I didn’t work during the pandemic. Return to my first gig back and the app freezes during pairing or will not pair at all on both phone or iPad. Updated the app and the devices...nothing works. Truly insane that I spent close to 6k and the app just stops working for no reason. It’s been years of this app being trash, but it not working at all is just wild to me. Will be looking for other lighting options ASAP. ### 2/5 — Q12bt *2021-05-15, version 1.2.2* Just bought one of these lights, and tried it with the app today. With another one on its way! Is there a way that you don’t have to pair the same light each time you go on the app? The app basically starts with a screen where you have to initialise pairing everytime from scratch, whether you’ve paired it previously or not. Is this right, or am I doing something wrong? I love the idea that you can control them via Bluetooth, but if it can’t recognise previously installed lights, then it’s not a lot of use really. And very risky for gigs. May have to return them. ## Most critical reviews (10 lowest-rated) ### 1/5 — Update the App!! *2026-07-26, version 1.2.3* 1 Star BC the app is so old and buggy. Please update the app and fix all the bugs. I love the BT Features but the app is always bugging out and constantly stuck on “Pairing in Progress..” even when I have tried multiple devices. I have the uprights and the bar. If you’re going to continue to sell the BT line please stay up to date on the App. 4 years since an update is not doing your clients justice for the ones who rely on these for every event. 5 stars for the product. Make the app just as good! Thank you! ### 1/5 — Will not pair lights. *2026-05-15, version 1.2.3* I have called Chauvet tech support. Was on the phone over an hour. Tried everything he suggested. I have an IPhone 14 pro max. The app can NOT find the lights. The tech then suggested that the lights might be bad. They are brand new. Not buying that. I can run them manually. But the app does not work. ### 1/5 — Zero stars! The app is useless! *2026-01-11, version 1.2.3* Chauvet makes amazing lighting but they can do some silly things! This BT air technology was one of them! I don’t even right reviews but I spent enough money with them to show my disappointment. The app is trash and never pairs properly. I only use my lights now for static color applications! Thanks chauvet for nothing!! ### 1/5 — app dont work *2024-01-30, version 1.2.3* Dont work with the latest os . ### 1/5 — Really? Only one FIXED color? No saved or presets? *2023-08-24, version 1.2.3* This app doesn’t need much to make it great. The biggest (and silliest) issue I can see is that you cannot save ‘FIXED’ colors. It would be so useful to be able to save a couple of basic preset colors rather than have to go into the color wheel/slider part and manually adjust EVERY SINGLE TIME. Even just a couple of saved FIXED colors. Heck, even a ‘back’ button to go back to the prior one you were using. If you want to get fancy, an option to transfer with crossfade from one fixed color to another would be perfect but I’d take just a basic switch. PLEASE READ THIS AND UPDATE! ### 1/5 — Hate this app *2023-08-05, version 1.2.3* Seriously awful and developers don’t care about improving their product. Many companies have terrible user apps for wireless products particularly DJ’s are taking note. I’m going to start boycotting Chauvet. We spend tens of thousands of dollars on equipment and EXPECT IT TO WORK! ### 1/5 — Rubbish app *2023-07-02, version 1.2.3* Doesn’t let you pair. Need to work on bugs. ### 1/5 — Totally unreliable *2023-02-01, version 1.2.3* Sometimes it works, sometimes it’s completely useless. iOS updates seem to affect it badly too and it hasn’t been updated for 11 months. Pretty poor show ### 1/5 — Disappointing *2022-10-14, version 1.2.3* While I understand this is not supposed to be a main control hub for full time use. I work full time as a content creator for a company as well as a self employed creator. And my colorband40’s are on multiple shoots, live streams and miscellaneous productions. I now am faced with needing to look into a 3rd party dmx controller because the app consistently crashes on my iPhone 13 Pro. If I understand correctly, this app was designed for people like me. And the unreliable app has created consistent challenges in my professional life. ### 1/5 — Unusable *2022-10-07, version 1.2.3* Was really hoping when buy a set of three colorbands that for the price the app would give me basic functionality. Was very dissatisfied and immediately sent them back ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect for changing colors *2024-11-04, version 1.2.3* This works great for all of my needs with my B3BT’s, it would be better if it could control me EZPar-56’s or the regular Par-56’s, or possible my moving heads, but I like using it! ### 5/5 — Easy & Affordable BT Control *2021-05-11, version 1.2.2* Easy to setup and download, I was up and running with 4 lights in no time without a DMX controller or cable in sight. Technology is amazing and convenient - lots of static, strobe and fade options. ### 5/5 — Perfect for basic lighting and ambiance *2020-09-30, version 1.2.1* Very important to note that this is not an app to replace professional DMX software or professional applications. However this is a great app to easily select colors dimming and strobing from a compatible CHAUVET lighting fixture. Easy to use and easy to group fixtures. I hope you remember this is a Bluetooth enabled app and Bluetooth with lighting has limits. ### 5/5 — Great App *2020-02-11, version 1.2.1* Works great with iOS 13.3.1 ### 5/5 — Great app *2019-03-12, version 1.1.0* Good for using with churches or concerts if any sort. ### 5/5 — Easy to use *2019-03-08, version 1.1.0* Very easy to download and set up. Great for people that are new to lighting. Also has DMX capabilities if you are looking for more advanced control. Added bonus, the app is free. ### 5/5 — Simple and Functional *2019-03-04, version 1.1.0* Only app I’m aware of that connects phone to mobile / party lighting ### 5/5 — Efficient *2019-02-28, version 1.1.0* Very easy to use!! ### 5/5 — Excelente!! *2018-11-11, version 1.1.0* Excelente, ojalá puedan mejorar el sound activated ya que al elegir esa opción la aplicación se cierra ### 4/5 — Good app, needs updating *2022-01-26, version 1.2.2* Please update this app for split screen! Otherwise it’s really quite decent. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*