# BTC Mobile Banking — user reviews > 19 indexed App Store user reviews of BTC Mobile Banking by BTC Bank, rated 4.80/5 from 2,510 ratings. - Source: https://appshunter.io/ios/app/btc-mobile-banking/id1432836497/reviews - App overview in markdown: https://appshunter.io/ios/app/btc-mobile-banking/id1432836497.md - Rating breakdown: 5★ 2,264 · 4★ 144 · 3★ 46 · 2★ 10 · 1★ 46 ## What do users think of BTC Mobile Banking? Overall sentiment: positive **Pros** - 👍 User-friendly app - 🚀 Quick and easy banking - 💡 Helpful and caring staff - 🔒 Secure banking experience **Cons** - 🐛 Issues with mobile deposit feature - 🔍 Difficult to navigate certain functions **Commonly reported bugs** - Mobile deposit issues - Inconsistent app performance **Most requested features** - Improved mobile deposit process - Clearer account information display ## Newest reviews (4 of 19) ### 5/5 — User friendly! Does everything I need and more!!! *2024-11-02, version 3.17.0* I have really enjoyed the user friendliness of this app. Good job BTC! ### 5/5 — Mobile banking app *2024-06-18, version 3.13.0* Great way to bank, so quick and easy! ### 5/5 — User friendly! *2021-05-28, version 2.30.0* I have really enjoyed the user friendliness of this app. Good job BTC! ### 5/5 — Great app *2020-04-13, version 2.16.1* Love is app. Very easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Only bank that ask for 3 extra things to submit *2024-06-24, version 3.13.1* And also dose not ask what account I wanna put the money in all other banks want to know what account ### 1/5 — Mobile deposit *2022-03-23, version 2.39.0* The mobile deposit app is outdated and could use some major improvement. ### 1/5 — This is fake app *2021-03-03, version 2.27.0* Do not download or register on this app this is app just want to get your EIN OR SSN and your banking information..Is not recommended .I tried it before ### 2/5 — Balance never loads *2026-04-10, version 3.32.0* Keeps saying to retry but never loads ### 2/5 — 2star *2024-12-06, version 3.18.0* When making a mobile deposit, it shouldn’t be that difficult. If you check the box for mobile deposit, you shouldn’t have to write it on the check and if they void it, they should show that they voided it so that you’re not setting waiting. ### 5/5 — Mobile deposit system sucks *2026-05-28, version 3.34.1* So no one understands the process. Took 1 hour to make a deposit and multiple phone calls. The system requires the app, no problem except no one knows that. Then you need to write a whole bunch of special stuff on the check that no one else requires, and no one knows that either. I’m still working on it, but a little training on the back side would be helpful ### 5/5 — Great App *2026-05-18, version 3.33.0* Easy to use banking app, always helpful with anything that I need, the customer service is always friendly and fast. Glad I made the switch to BTC! ### 5/5 — Bank loan *2026-02-28, version 3.30.2* BTC Bank in Chillicothe has an excellent loan officer. I paid my loan back within two weeks. ### 5/5 — Love this app! *2025-12-20, version 3.30.0* Great app for all our banking needs. The app works very well and we are very happy with all the features the app offers. ### 5/5 — Trenton *2025-10-14, version 3.27.0* The Trenton Mo branch is great!! Tish is the best!! She is always so jolly, pleasant and helpful. ## Most praised reviews (5 highest-rated) ### 5/5 — Best Bank ever *2025-08-12, version 3.25.1* BTC has so many kind and caring individuals. No matter what branch we go to we get the best care. ### 5/5 — Super Useful Transferring and Viewing *2025-08-09, version 3.25.1* 5 stars! ### 5/5 — Awesome *2025-04-15, version 3.22.0* This app is so easy to use and the Chillicothe branch employees are always so helpful when there is any issue! ### 5/5 — Love this app! *2024-12-01, version 3.18.0* Great app for all our banking needs. ### 5/5 — Misty Glidewell *2024-11-23, version 3.18.0* Most user friendly app ever! Love having info at my fingertips! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*