# Btrack - Parent — user reviews > 17 indexed App Store user reviews of Btrack by Uffizio India Software Consultants Private Limited, rated 4.90/5 from 10 ratings. - Source: https://appshunter.io/ios/app/btrack-parent/id1342565249/reviews - App overview in markdown: https://appshunter.io/ios/app/btrack-parent/id1342565249.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (3 of 17) ### 1/5 — Cuándo para iphone *2022-02-28, version 1.5* ??? ### 1/5 — No funciona *2022-02-26, version 1.5* Para iPhone no funciona para nada ### 1/5 — No está funcionando ☹️. Bloqueada totalmente *2022-02-23, version 1.5* No está funcionando ☹️. Bloqueada totalmente ## Most critical reviews (10 lowest-rated) ### 1/5 — No way to reset password *2025-11-18* No way to reset password **Developer response:** Hello Raghav ji In your profile there is an option of reset password. Please do check the same and if not please contact your provider. ### 1/5 — Major UX design flaw *2025-10-28* The 1st screen asks for mobile number and then next screen for password. if you forget your password this app is useless as there is no way to login again . I cannot reset my password or no otp based reset as well. The school did not share the password with me hence i cannot do anything The school bus operator has no idea how this works and hence this app is usless **Developer response:** Hello Mr John Your provider gives you username and password to login and for reset password its within the application and also out of it. If still you have issue please mail to review@uffizio.com so we can help you more on this. ### 1/5 — No way to retrieve account *2025-10-22* I forgot my password and not able to retrieve my login as the OTP to reset password is not getting delivered. Tried at least 15-20 times across different dates/days **Developer response:** Hello Sir Please share the details with team at review@uffizio.com . So we can help with the password. ### 1/5 — Notification is not working when is the bus is nearing the radius to drop or pick location *2025-10-15* Notification is not working when is the bus is nearing the radius to drop or pick location **Developer response:** Hello Sapna ji Please connect with your service provider and you can get this checked. ### 1/5 — It does not work most of the time *2025-10-14* No use if this app as it does not work most of the time **Developer response:** Hello Sir Please connect with the service provider for the same. ### 1/5 — Not sending OTP *2025-09-12* I forgot the password and now unable to reset using OTP on mobile and email both. Useless **Developer response:** Hi Maitri ji, sorry for the inconvenience. Please update the application the issue is resolved, else connect with you service provider. ### 1/5 — OTP service not working from long time *2025-08-02* Unable to login to the app as OTP is not coming . Kindly fix the problem **Developer response:** Hello Sujeet ji, Please connect with your system provider and have the credentials checked, as the OTP functionality is working properly. ### 1/5 — Too much lag *2025-07-09* Too much lag **Developer response:** Thank you for your feedback. We’ll check the system performance and work on reducing the lag. ### 1/5 — Inaccurate *2025-06-27* Tracking is not accurate . Useless app **Developer response:** Thank you for your feedback, and we're truly sorry to hear about your experience. We understand how important accurate tracking is, especially for a parent app like BTrack. We take such concerns seriously and would love the opportunity to resolve this for you. Please contact our support team directly so we can assist you in resolving it quickly. Your trust matters to us, and we’d appreciate the chance to make things right. – Team Uffizio ### 1/5 — Very inaccurate *2023-09-28* It’s quite sad. Doesn’t let u plan. **Developer response:** Hello, We’re sorry to hear about your experience and truly regret the inconvenience caused. We’ve recently released an updated version of the app with several improvements, including enhanced planning features. Kindly update to the latest version and check if the issue is resolved. If the problem persists, please feel free to reach out to our support team—we’re here to help! ## Most praised reviews (4 highest-rated) ### 5/5 — Slow *2024-09-25* App slow, real time data not showing **Developer response:** Thank you for your feedback, and we’re sorry to hear about your experience. We understand how frustrating it can be when the app is slow or real-time data isn’t displaying correctly. Our team is constantly working to improve performance, and your input helps us identify where to focus. We recommend checking for the latest app update, as recent versions have addressed performance and real-time tracking issues. If you're still facing problems, please reach out to our support team — we’d love to help resolve it for you. Thank you for bringing this to our attention. ### 5/5 — Very useful app *2023-10-18* This app has made life very much easier for us as parents to track the school buses of our children. This is very useful and much recommended to all the schools out there. **Developer response:** Hello, Thank you so much for your kind words and the 5-star rating! 😊 We’re truly glad to hear that the app has made your life easier and helped you stay informed about your child’s school bus. Your recommendation means a lot to us and encourages us to keep improving. If you ever have suggestions or feedback, we’re just a message away! ### 2/5 — Password recovery *2025-11-18* Is there a way to reset the password of the app? **Developer response:** Hello Team In your profile there is an option of reset password. Please do check the same and if not please contact your provider. ### 2/5 — GPS accuracy is a concern *2025-09-23* GPS tracking is very poor **Developer response:** Hello Partner Please connect with the service provider they can check the same. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*