# BTX 311

> City service requests and information portal for Burleson residents. (iPhone/iPad app by The City of Burleson.)

- Source: https://appshunter.io/ios/app/btx-311/id1662494737 (this page in markdown: same URL + `.md`)
- Developer: [The City of Burleson](https://appshunter.io/developer/1662494739)
- Category: Utilities
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings
- Age rating: 12+
- Requires: iOS 18.0 · 149 MB
- Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, European Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2023-02-10
- Data updated: 2026-08-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/btx-311/id1662494737/reviews.md

## What is BTX 311?

BTX 311 is the City of Burleson's official app for connecting with local government on the go. Residents can submit and track non-emergency service requests, from potholes and drainage issues to trash pickup, animal services, code compliance, and parks concerns, complete with photos and map locations for faster resolution. With direct access to a city staff member and real-time request tracking, BTX 311 makes it simple to report problems, get answers, and stay connected.

## Key features

- Submit new service requests
- Track existing requests
- Attach photos to requests
- Map request locations
- Access knowledge base
- Connect with city departments


## Frequently asked questions about BTX 311

### What city services can I access through BTX 311?

BTX 311 provides access to various city services including Animal Services, Code Compliance, Non-Emergency Fire and Police Departments, Parks & Recreation, Trash/Solid Waste, Streets/Drainage/Signage, and Water/Wastewater.

### Can I submit photos with my service requests in BTX 311?

Yes, BTX 311 allows you to take a photo and submit it with your service request to improve accuracy and help city services pinpoint the issue.

### How can I track the status of my requests in BTX 311?

You can easily track and check the status of any existing service requests you have submitted directly within the BTX 311 application.

### Does BTX 311 have ads?

No, BTX 311 does not contain advertisements.

### What devices does BTX 311 support?

BTX 311 is available for iPhone, iPad, and iPod devices.

### What is the age rating for BTX 311?

BTX 311 has an age rating of 17+, indicating it may contain content suitable for mature audiences.

### How often is BTX 311 updated?

The latest version of BTX 311 is 2.0.3, and it was last updated on March 18, 2026. This suggests a history of updates, though the specific frequency is not detailed.

### What is the user feedback on BTX 311?

BTX 311 has a rating of 1.0 stars from 1 rating, indicating a very low user satisfaction based on available data.

## Version history (last 5 releases)

### 7.0.0 — 2026-08-15

- Language support improvements and translations are available in the mobile app where enabled.

### 6.5.0 — 2026-07-31

- Bug fixes and enhancements.

### 2.0.3 — 2026-03-18

Bug Fixes and Improvements.

### 2.0.2 — 2025-12-15

Bug fixes and improvements.

### 2.0.0 — 2024-08-26

New version and Upgrade, With this release we can experience new UI and Nice performance improvement

## Apps similar to BTX 311

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [RVA311](https://appshunter.io/ios/app/rva311/id1408330609) | 3.1 (15) | Free | Utilities |
| [Minneola CitiServ](https://appshunter.io/ios/app/minneola-citiserv/id6477622364) | 4.3 (3) | Free | Utilities |
| [MY BHAM 311](https://appshunter.io/ios/app/my-bham-311/id1618772493) | 4.3 (184) | Free | Utilities |
| [Shady Shores Happenings](https://appshunter.io/ios/app/shady-shores-happenings/id1659079849) | — | Free | Utilities |
| [Victoria, Texas 311](https://appshunter.io/ios/app/victoria-texas-311/id1671826682) | 4.4 (10) | Free | Utilities |
| [Smyrna 311](https://appshunter.io/ios/app/smyrna-311/id1631408481) | 4.9 (10) | Free | Utilities |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*