# Bubbakoo's Burritos — user reviews > 212 indexed App Store user reviews of Bubbakoo's Burritos by Bubbakoos Franchise Systems, LLC, rated 4.80/5 from 22,889 ratings. - Source: https://appshunter.io/ios/app/bubbakoos-burritos/id1499898375/reviews - App overview in markdown: https://appshunter.io/ios/app/bubbakoos-burritos/id1499898375.md - Rating breakdown: 5★ 20,833 · 4★ 1,306 · 3★ 329 · 2★ 108 · 1★ 313 ## What do users think of Bubbakoo's Burritos? Overall sentiment: negative **Pros** - 🚀 Used for years, no problems - 👍 Absolutely amazing food - 👍 Great Food and Service - 👍 Satisfied Customer - 👍 Tastes good, high quality - 👍 Food quality and service is top notch - 👍 Love this place!! - 👍 Awesome **Cons** - 🐛 App doesn't work - 🐛 App could be better - 🔒 Silly rewards program - 🔒 Wish there were more payments options - 🐛 Painfully aggravated - 🐛 Lost account - 🐛 App Malfunction - 🐛 Don't fix what isn't broke! - 🐛 Use to be good, update ruined it - 🐛 Terrible Update - 🐛 Useless - 🐛 Trash - 🐛 Difficult to read the multiple drop down lists on the app - 🐛 Where are past orders? - 🐛 Please fix the case of ordering from a different location - 🔒 No option to custom tip - 🔒 Over Pricing - 🐛 Order via app - 🐛 Not good - 🐛 Past Order Still Broken - 🐛 Items not available - 🔒 Gift cards non digital - 🐛 Fix your terrible app - 🐛 Missing items - 🐛 😒 - 🐛 Terrible App - 🔒 Password reset garbage - 🐛 Made right - 🐛 Frustrated!!! - 🐛 Not loving this app - 🐛 Don't mobile order - 🔒 Good Food. Bad Delivery Service. - 🐛 App needs work - 🐛 This app is terrible - 🐛 Not all menu options available - 🐛 Same issues as old app **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - One Thing Not Working - Where are past orders? - Please fix the case of ordering from a different location - Items not available - Fix your terrible app - Missing items - App needs work - Not all menu options available - Same issues as old app **Most requested features** - Sauce - Add Single Shrimp Option - Dark mode option - Advanced analytics dashboard ## Newest reviews (16 of 212) ### 3/5 — App broke *2026-07-12, version 49.2.21* Try to order says something went wrong. It’s hot garbage ### 5/5 — Food *2026-06-24, version 49.2.21* The best burritos I’ve had ### 5/5 — Best food ever *2026-06-16, version 49.2.21* Love the food thanks ### 5/5 — Amazing food *2026-06-14, version 49.2.21* Something all my 5 kids like ### 5/5 — Great but… *2026-06-07, version 49.2.21* Bring back the cheese curds and fried Oreos! ### 5/5 — My new go to *2026-06-03, version 49.2.21* I love the the good and the prices! Taco Tuesdays is an awesome deal. ### 5/5 — Better than Chipotle *2026-06-02, version 49.2.21* I’ve enjoyed every order and my daughter has too! ### 5/5 — Great food and workers *2026-05-29, version 49.2.21* Love this place and the workers are so nice and my food is always great. Thanks for doing a great job. I always tip cash ### 5/5 — Always great *2026-05-27, version 49.2.2* The staff is welcoming & accurate, food is warm & fresh ### 3/5 — Rewards? *2026-05-25, version 49.2.2* You should be able to use your rewards, which you earned for spending money, with the free offers that are sent to you. ### 5/5 — Best in town *2026-05-22, version 49.2.2* Best location , great food , friendly staff great service all the time ! ### 5/5 — Good portion *2026-05-16, version 49.1.1* App Rewards are bonus ### 3/5 — Food 👍🏽Cost 👎🏽 *2026-05-14, version 49.1.1* Honestly I appreciate the diverse menu. Food taste good. Fusion places are always a pleasure to visit but tread carefully when ordering here and take advantage of the family deals when ordering for platoon. Not complaining but I’d honestly like to see more broad options when it comes to the family deals. ### 5/5 — LOVE this place!!! *2026-05-12, version 49.1.1* We eat here once a week at least!!! Soooo good ! Love the West Haverstraw location the staff is BOMB! ### 5/5 — Good *2026-05-07, version 49.1.1* Had lots of meat and tastes good ### 5/5 — Best tacos ever *2026-04-29, version 48.1.0* I have had food there 4 times now and every time is amazing. I love the taco trio with grilled chicken! ## Most critical reviews (10 lowest-rated) ### 1/5 — Well, I probably placed the same order four times *2026-08-23, version 58.0.0* Can you fix the app to make it work? ### 1/5 — App fails over and over *2026-08-15, version 56.0.0* The application would keep failing over and over when trying to process the transaction. I’d get kicked out and then have to reapply any codes then try to resubmit my order. It took 5-6 attempts. ### 1/5 — horrible *2026-05-18, version 49.1.1* genuinely the order never arrives on time ### 1/5 — Rewards *2026-05-08, version 49.1.1* This app will never allow me to apply rewards even after meeting requirements. ### 1/5 — Terrible support from reward program *2026-04-08, version 47.17.9* No email response for days. ### 1/5 — Promo codes *2026-01-27, version 47.12.2* Promos are not stackable ### 1/5 — Got a make a few updates *2026-01-21, version 47.10.0* I saw the promotion of 5 dollars which I wanted. I put the Okland location and for some reason it sent my order to Belmar Instead. Now I have to wait for my transaction to clear to get my money back. Other than that, the staff was very professional and clean. ### 1/5 — App is broken *2026-01-15, version 47.10.0* Can’t order. Prompts me to choose rice selection for burrito when there is no option to choose. ### 1/5 — No guacamole *2025-10-23, version 46.0.0* I paid extra for guacamole but they didn’t include any, I called to inform them and they hung up on me ### 1/5 — Keeps Erasing My Cart *2025-09-05, version 45.5.2* When I add items to my cart and go to checkout, the app continues to show an error message stating that I took too long to place the order and need to clear my cart. When I click to clear the cart, the app crashes. The issue continues to happen over and over preventing me from ordering. ## Most praised reviews (10 highest-rated) ### 5/5 — Delicious Burritos and Queso *2026-08-24, version 58.0.0* This place has amazing burritos and queso dip. One of my newest favorite staples!! Plus they are fast! ### 5/5 — Tuff *2026-08-18, version 57.0.0* It is tuff ### 5/5 — Great food and service *2026-08-16, version 57.0.0* We have been getting food from here since it has opened and it has never disappointed. The food is good and the service is great. ### 5/5 — Bubbakoo’s burritos *2026-08-14, version 54.1.1* Quick in an out pick up ordering. ### 5/5 — Bangin food *2026-08-12, version 54.1.1* Food be bangin ### 5/5 — Great *2026-07-29, version 53.1.0* Food was so good ### 5/5 — Great restaurant *2026-07-09, version 49.2.21* Awesome website and great service ### 5/5 — Bubbakoo’s Burritos of Wall *2026-07-09, version 49.2.21* Bubbakoo’s Burritos is my favorite Mexican dinner to go!!! Very Impressed with the amount of nutritious food at a decent cost👍 with utmost sincerity …I’m hooked on it🥰 ### 5/5 — Always delicious *2026-07-07, version 49.2.21* I love this place, I was so glad the put a location by my house 😍 I go OFTEN the owners and staff are amazing and make me feel like family when I come in. I’m in my way there NOW! ### 5/5 — Favorite Restaurant *2026-06-25, version 49.2.21* This restaurant has amazing food and burritos if you see this review definitely recommend ordering some food from here and downloading the app. I 🩷Bubbakoo’s. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*