# Bubbleology Loyalty — user reviews > 50 indexed App Store user reviews of Bubbleology Loyalty by BlueRunner Solutions, rated 5.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/bubbleology-loyalty/id1558131978/reviews - App overview in markdown: https://appshunter.io/ios/app/bubbleology-loyalty/id1558131978.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (16 of 50) ### 2/5 — App doesnt work *2026-05-09, version 1.9.1* The app doesnt update your points so you never get a free drink. Absolute trash ### 1/5 — Loyalty QR code doesn’t work *2025-08-03, version 1.9.1* Visited â store yesterday, bought two drinks, when scanned the loyalty QR code, the staff said they can’t scan it, tried a few times but no luck still. ### 1/5 — Drinks purchased not updating *2025-02-07, version 1.9.1* I’ve purchased drinks the past few weeks. Scanned app but drinks not added on to get my free drink! ### 1/5 — Mr *2024-11-23, version 1.9.1* I’m scanning my qr to gain points every time I buy a drink but have realised the points are not added there for I do not receive a drink and the staff are not telling me they have not scanned ### 1/5 — Scam app does not work do not download it’s a scam! UPDATE THE APP ASAP! *2024-10-14, version 1.9.1* Signing up is impossible coding and ui needs work! Please ensure your app is running smoothly so the people can use it! Otherwise shut it down! Useless cannot use at all! ### 1/5 — Kept on telling me to activate my account *2024-10-05, version 1.9.1* Dont download ### 1/5 — ?????? *2024-10-02, version 1.9.1* Refuses to let me log in. Put me in a cycle of saying I’ll be sent an activation email but that it’s already active so I physically can’t even use the app. ### 1/5 — App does not work scam! UPDATE THE APP ASAP! There are bugs cannot sign up *2024-08-29* Signing up is impossible coding and ui needs work! Please ensure your app is running smoothly so the people can use it! Otherwise shut it down! ### 1/5 — App not collecting drinks *2024-07-27, version 1.9.1* My account QR code isn’t linking and customer services don’t respond to my emails through the app either. Very disappointed ### 1/5 — This app hates me *2024-07-18, version 1.9.1* I tried signing up and it just puts me into a loop of “we will send you an email to activate your account” and the email never arrives!!! This is so frustrating! I tried using another email and the same situation happens - id rather not get any rewards that this app will have than try to use this app any longer. ### 4/5 — Looks good! Love the tea *2024-04-09, version 1.7* I have used the app for a while now, sometimes it takes a while for my free drink to show on the app but generally works well ### 1/5 — Terrible at login *2024-03-17, version 1.7* The stupid app would say that I would be sent an email that would link to my account but I never got that email I have tried this with signing in with 2 different emails ### 1/5 — Loyalty scheme does not work *2024-03-07, version 1.7* Loyalty scheme does not work ### 1/5 — Must be fake *2024-03-06, version 1.7* Doesn’t add any points. I’ve used this for about 15 drinks now and my account still shows zero points. Staff advised deleting/redownloading which didn’t work. No response to email asking for help. Pointless app. ### 3/5 — points *2024-03-06, version 1.7* not earning points ### 1/5 — App doesn’t work at all *2024-02-20, version 1.7* I have purchased around 15 cups of bubble tea since I got the app. I have it scanned every time, and every time I am told the points will appear, but they never do. I have been told to log in and out, and even asked the staff at the store to raise it with head office. Nothing makes a difference. This app doesnt work. ## Most critical reviews (10 lowest-rated) ### 1/5 — App ineffective *2026-04-12, version 1.9.1* I have had this app scanned over 10 times now, but it shows as no point. Staff have advised there is an issue - Bubbleology need to resolve this! ### 1/5 — This is a scam *2026-04-04, version 1.9.1* Useless scam ### 1/5 — Not good *2026-03-12, version 1.9.1* Doesn’t work. I’ve been to Bubbleology so many times and they scan my app each time but my points never go up. They always stay at 0. Pathetic - I am deleting the app now ### 1/5 — Burst my Bubbleology *2026-03-05, version 1.9.1* Although I scan every time the app doesn’t reflect the amount of drinks brought. When I finally got to my free drink, my free drink never came. Just went back to the start of the drink count. Customer service is on existent. It’s ok to use for the 10% extra on top up. Months after this review and nothing has changed. Do the developers even look at the reviews or emails? ### 1/5 — Top up and reword *2026-03-01, version 1.9.1* I did top up for the app but it didn’t upload the app and you still charged me. Another thing is that the reword wasn’t updated as I purchased drinks ### 1/5 — App never works *2026-02-16, version 1.9.1* App never works ### 1/5 — Mrs Nawaz *2026-01-27, version 1.9.1* App never works every time scanned it but never get a free drink ### 1/5 — ایو *2026-01-08, version 1.9.1* خاک تو سرتون ### 1/5 — Burst my Bubbleology *2025-12-08, version 1.9.1* Although I scan every time the app doesn’t reflect the amount of drinks brought. When I finally got to my free drink, my free drink never came. Just went back to the start of the drink count. Customer service is on existent. It’s ok to use for the 10% extra on top up. ### 1/5 — Doesn't work *2025-08-28, version 1.9.1* The pions never register ... that of a the app even Opens or lets you log in. Awful . Much better at Bubble citea and other bubble tea retailers. ## Most praised reviews (10 highest-rated) ### 5/5 — Wonderful *2025-11-07, version 1.9.1* Very nice bubble tea and very nice app ### 5/5 — love *2025-04-17, version 1.9.1* My favourite bubble tea and great app to use! ### 5/5 — Best tea ever love all the tapioca flavours! *2025-02-05, version 1.9.1* The app is great way to get cheaper prices and bonuses like I’m 4/9 now can’t wait for the last one soon to get cheaper drinks love the Tapico and alcohol drinks all good! ### 5/5 — Feel the bubble in your bubble *2024-07-24* Best refreshing drink what so ever. Nice company. Feel the chemistry in this industry. If you don’t want make the trouble double. ### 5/5 — LOVE *2024-02-03, version 1.7* 10/10!!! ### 5/5 — Great app *2024-01-08, version 1.7* Easy to use, quick and worth it. ### 5/5 — No points added ??? *2023-12-21, version 1.7* This is my 4th tea in one week at the new Swindon branch and Iv not got any points ??? ### 5/5 — Great, friendly app *2023-09-01, version 1.7* Very slick app, easy to operate, friendly vibes ### 5/5 — Bubbleology Loyalty *2023-05-16, version 1.4* It’a great app! It keep track of all my purchases and points. Very user-friendly. ### 5/5 — User Experience *2023-05-15, version 1.4* This app is unreal! Great to see all the bubbleology stores and offers in one place! Fantastic offers too! Must for any bubble tea fan!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-29.*