# BucktUK — user reviews > 44 indexed App Store user reviews of BucktUK by Buckt Ltd, rated 1.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/bucktuk/id1547223685/reviews - App overview in markdown: https://appshunter.io/ios/app/bucktuk/id1547223685.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (15 of 44) ### 1/5 — A total con *2023-12-05, version 5.0.37* I figured I would try this for a few months but the activity options are genuinely awful. An archery in a village hall on a Sunday, a self guided tour and a gaming thing. All worthless rubbish. ### 1/5 — SCAM - Bristol!! Complete scam *2023-12-01, version 5.0.37* I signed up for Buckt in October, they said they were offering activities in Bristol, I paid my first month £15 subscription, then charged another scription in November £40! How did it jump from £15-£40? I have no idea as I requested to cancel in October, So then I am charged another £40 in December as well as November totally £95, Where are my tickets? NOWHERE, I have not received any tickets as they say they are still figuring out the details for Bristol, so I have received nothing and paid £95 without consent for such a large subscription, They have sent me an email saying I need to cancel through the partner app, however because I haven’t received any tickets I al then unable to cancel and they refuse to offer a refund, so I have paid £95 for absolutely nothing and I am unable to cancel and unable to get a refund despite requesting to cancel 2 months ago, and my subscription premium increased by 266% WHAT A COMPLETE SCAM, this is totally unacceptable I have received nothing!! And the premium is increasing!! And they are refusing to cancel until I have received tickets which they say they are pending!! ### 1/5 — DO NOT GET THIS *2023-04-11, version 5.0.33* You will regret it 😅 spend a little extra money and just get the tickets and save yourself all the headache, it’s a huge mess with them. Nothing works how it should, there are a hundred rules and the instructions aren’t always super clear. I submitted a request and was told i didn’t, never got any confirmation emails, customer services doesn’t always reply.. ### 1/5 — I was tempted, but soon realised it’s a waste of time *2023-04-06, version 5.0.33* I have signed up as I saw a good offer. Tickets expire quickly and you loose them if you don’t hurry up. One of the tickets I got was for another city then the one I live in and also attractions were nothing to write home about. Museum, axe throwing, a tour. Boring to say the least. You will find better deals on Groupon at half the cost. Wish I saw reviews before I signed up and parted with my cash. ### 1/5 — Horrible app experience! *2023-03-03, version 5.0.33* Another terrible app to download and delete after bad customer experience. They made me waiting till the new month comes to get the new monthly updates in a so called “waiting room”, the new month came but nothing has happened in the app, they still had me waiting on the approval thing. Thank you next! ### 1/5 — Needs a LOT of UX changes *2023-02-20, version 5.0.32* Great concept, but terrible app. Booking activities is insanely complicated and unnecessarily annoying. Customer service is also lacking professionalism. I tried to cancel due to being fed up with the app, but the cancellation request didn’t go through and I was charged for another month. Useless. ### 1/5 — Wouldn’t recommend *2023-02-02, version 5.0.32* Some activities good, but such a headache to book and communication takes too long. A place to book in the app would be great. Also taken a payment (even though I’ve cancelled) and I can’t even get into the app. Great idea but awful execution ### 1/5 — Flawed, fake-looking... *2023-01-05, version 5.0.31* You can put any code into the verify code field under reset password and it's accepted but no password changes are made. App is poorly built, users have to wait to be manually allowed access to the services and activites, making the experience time consuming, clunky and likely to cancel... or maybe that's the business model. ### 1/5 — Messy *2022-10-06, version 5.0.26* Messy and unorganised. It’s a hassle to do anything having to constantly close and update the app. This could be such a smoother service but I’d rather cancel because it isn’t consistent. ### 1/5 — Worst sign up process I’ve ever seen *2022-09-26, version 5.0.23* I imagine this app was what the first apps in the App Store were like pre-2010 - very clunky sign up processes and seemingly no link between the app and the site itself. Buckt really does make me feels 12 years younger and not in a good way. Needs a serious makeover if not a whole new team. Only that I’d already bought the wowcher code I would have long given up on this. Will not be recommending it to others. ### 1/5 — Terrible service poorly executed *2022-07-17, version 5.0.20* Would not recommend, activities aren’t great. But the main issue is the absolute faf it takes to book anything in. It makes zero sense and there’s multiple steps needed to get anything booked in before tickets expire. Customer service team will ignore your email. Avoid ### 1/5 — Poor activities, overpriced *2022-07-12, version 5.0.20* Got sucked in by a Facebook ad showing all kinds of exciting activities. Actual selection received was poor - after 2 months there wasn’t one thing I would have been interested in. Paused my subscription thinking I could restart in future if I decided to give it another try but it restarted again after one month and I was charged and they refused to refund. Disappointed. ### 1/5 — Don’t bother *2022-06-10, version 5.0.19* It’s a great idea but as the other reviews say, it doesn’t work. I signed up 6th May and should of had my activities uploaded to the app however I’m still in the “waiting room” I emailed and I have had no reply. I have cancelled the subscription and hopefully no money will be taken out my account like the other reviews have said. It is a great idea I just hope they figure out what they are doing but I wont be using again as I have lost trust in the company. ### 1/5 — Good idea. Horrendous app *2022-03-04, version 5.0.16* I keep receiving new content has been added but when ‘updating’ it doesn’t do anything but keep us at the waiting room. (we subscribe last month so our first 5 tickets should of have been received yesterday 3rd) If you don’t have the system to run an app properly - just do it through your website 🤷🏻‍♀️ what is the point on investing time and money into something is clearly not working. ### 1/5 — Don’t do it *2022-03-03, version 5.0.16* It’s a waste of money. Don’t be fooled by the pause option when you try and cancel ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app, terrible company *2024-11-11, version 5.0.51* Maybe you can use all the money you scam from people to actually pay a developer to build a good app? ### 1/5 — The worst app and company ever *2024-09-11, version 5.0.49* This has got to be the worst app on my phone and by far the worst customer service I’ve ever experienced. They’re inadequate updating of their app for activities is shocking but surprisingly their payment system to collect money works perfectly. FIX YOUR SERVICE!!! ### 1/5 — Awful, awful app, such a shame to see a good idea going to waste *2024-07-03, version 5.0.46* Been member for over a year, and the same utterly horrendous app has never been changed. Over-looked this as the activities are fun… but the quality has decreased recently, bookings are often for 1 month+ in the future which you forget and now the activities are repetitive. Plus the price increase whilst the app is still utter garbage. Such a big shame, no excuse for app development this poor, letting a great idea dwindle. Just want to shake the management by the shoulders ### 1/5 — Scammers r us *2024-06-04, version 5.0.46* This company are a scam. They claim to have a set of terms and conditions but don’t follow these they also ignore customer emails. Using the app is awful and they rely too heavily on social media and do not use email to communicate with customers. This company is also anti inclusion and does not support disabled customers ### 1/5 — Scam app and business *2024-03-16, version 5.0.44* The owner of this app isn't offering a genuine business but a scam to rid you of your subscription money. Avoid - they’re wasting your time and money ### 1/5 — MrB.ontheloose *2024-03-11, version 5.0.44* Way below average. If you want to experience great London activities this isn’t it. If you thought Groupon was boring… you were wrong. Buckt managed to outdo them 👎🏻 ### 1/5 — Worst app I ever seen *2024-03-06, version 5.0.44* It’s a shame and I don’t understand how such poor designed product was accepted on the app store. Awful UX, and service is quite weird itself ### 1/5 — Scam *2024-02-06, version 5.0.43* Don’t get this app. ### 1/5 — Don’t even bother *2024-01-04, version 5.0.41* I wanted days to be accepted on the app, when I was finally accepted I was no longer in London as it was Christmas time so I paused my subscription and thought I could use the activities for 3 months but apparently you need to book them in the first month. So in the end I paid and wasn’t able to use any of the activities. Now I’m trying to cancel this subscription and it is also a nightmare to cancel it. Worst experience ever!!! ### 1/5 — Don’t buy unless you want to be scammed *2023-12-12, version 5.0.37* I spent over £100 on subscriptions for presents. The booking process is extremely annoying and we ended up only being able to use one of the tickets worth around £10. I then tried to cancel the scale but they said I could only postpone the subscription on the page. I postponed to the latest possible date so that I could stop payments. They then billed me without reminding me off the subscription. I tried to resolve this with the team but they were unaccepting of the situation, accepted no fault and wouldn’t refund. Now I’m stuck with tickets to a poetry reading and some other rubbish activities I don’t want! ## Most praised reviews (10 highest-rated) ### 5/5 — Buckt *2022-01-31, version 5.0.15* Great idea, would highly recommend to anyone struggling for ideas on things to do. Money is well spent at Buckt. ### 5/5 — Awesome!! *2021-06-09, version 5.0.6* Product is amazing really kept me busy, a few issues on the app to start with but recently it has improved a lot ### 5/5 — Review *2021-06-09, version 5.0.6* Love the product, great idea! ### 5/5 — Mr Swinney *2021-02-24, version 5.0.4* Me & my girlfriend have been using the buckt app whilst in lockdown and we are so happy with it! The long days just go faster & we find ourselves being more productive through the day! I now recommend this to our friends & family and would highly recommend to everyone else! ### 4/5 — Great activities but needs work on app execution *2022-09-25, version 5.0.23* Great activities but needs work on app execution ### 3/5 — Great idea but app design is poor *2022-10-01, version 5.0.23* The intentions and Idea behind the app are great but it is poorly executed. It is a bit of a rigmoral trying to book the activities as the majority of the time you are expected to book it through the vendors directly yourself by emailing them. It would be easier if there was a system where you could just book, cancel and amend your activities through on online portal. I have had to miss out on some of my activities because Buckt are only available by email and they take for ever to respond if not at all. Also bare in mind that you have to book all activities within a month and if you don’t you loose all your activities. However, I have really enjoyed the apps activities and like trying new random things each month. ### 2/5 — Not a fan so far *2023-06-07, version 5.0.34* Great idea shocking execution, can’t even get the app to load the activities nevermind book onto them… ### 2/5 — Terrible app, so so experiences *2023-02-04, version 5.0.32* I was intrigued by the spontaneity/surprise offered by Buckt and signed up in a trial month. The app is a real pain to use, the process booking is fiddly, very manual & convoluted. Instead of fun it felt like a chore to book. In the end I attended one actual event (of my 5 options) and was nervous on arrival that I was actually booked in (good news: I was!) I was disappointed that one ‘London’ event was in zone 5/6 and although I would have like to try it, it was too far to travel to, so I don’t recommend Buckt outside of the non-trial price. Instead Buckt would be MUCH simpler to loose the terrible app and all the fiddly rules/process and instead offer promo codes for us to book events directly. ### 2/5 — Great idea, messy execution *2021-11-07, version 5.0.10* I've been a Buckt Go subscriber for 2 months and initially I loved it, but then discovered how much of a hustle it is to book the experiences. It can’t be done through the app, which by the way needs a redesign… The experiences partners seem to be overwhelmed, with some dropping out and others not even replying to the booking request messages. Such a shame, as they seem very friendly when contacting support and the idea of the business is just great. I’ll check if it gets better in a year🤞🏼 ### 2/5 — Needs Work *2021-02-11, version 5.0.4* The products themselves are fab. The move to having to rely on this app to engage with activities is way less than fab. This app was clearly pushed to get going before it was ready. I got my box of activities today and had no idea what would be inside. And now I can’t get any information on the app because it struggles so hard to load anything. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*