# Buddy Punch — user reviews > 35 indexed App Store user reviews of Buddy Punch by Buddy Punch LLC, rated 4.90/5 from 719 ratings. - Source: https://appshunter.io/ios/app/buddy-punch/id1100685927/reviews - App overview in markdown: https://appshunter.io/ios/app/buddy-punch/id1100685927.md - Rating breakdown: 5★ 670 · 4★ 27 · 3★ 6 · 2★ 6 · 1★ 10 ## What do users think of Buddy Punch? Overall sentiment: mixed **Pros** - 👍 User-friendly and easy to use - 🚀 Quick and convenient punch in/out process - 📍 QR code punch system works well - 🔔 Reliable notifications and updates - 💼 Good for field-based businesses - ⭐ Excellent customer service - 📊 Simplifies time tracking for teams - 📱 Works well for daily use **Cons** - 🐛 App frequently fails to punch in/out despite confirmation - ⏱️ Slow app loading times causing tardiness - 🔐 Facial recognition issues with darker skin tones - 📱 Portrait-only orientation (no landscape mode) - 🔄 Inconsistency between app and website - 💰 Inefficient billing for seasonal workforce - 👤 User session not reset between employees - ⚠️ Network errors and confirmation issues - 🎯 Limited functionality on iOS app **Commonly reported bugs** - App crashes and shows blank white screen requiring reinstall - Keyboard overlay cuts off top half of screen during manual time entry - Punch confirmation shows success but punch never registers - App fails to punch in/out for lunch breaks - Network error messages after successful submission - Difficult signup process - No account creation option available **Most requested features** - Landscape/horizontal orientation support for iPad - Live real-time GPS tracking - View PTO balance in app - Geofencing for punch in/out - Status change without punching in/out - Billing based on active punches rather than inactive employees - Better app-to-website synchronization - Account creation option in app ## Newest reviews (11 of 35) ### 5/5 — Great app *2024-02-19* I use this daily. Great app, thanks. ### 2/5 — Not good for certain industries *2024-01-15* We have a catering business with about 75 employees that we pull from based on the size of our events. Having to inactivate them all and then reactivate every month led to errors and hold ups when employees would clock in. The software would be better if it only charged for employees that actively punch in during a month while letting us leave all of our employees active in the system. Also - we had a pattern of some employees with darker skin having problems with facial recognition. So that was bit embarrassing and led to the final decision to put everyone back on punchcards. **Developer response:** Sorry to hear you had trouble with the deactivation and facial recognition. We do have other quick login methods available. If you are interested in the future we'd be happy to help. Thanks for giving us a try! ### 2/5 — Yo *2023-09-22* Make it available in landscape view and reset the user each time someone's logged in as opposed to one employee always being saved ### 4/5 — Easy peasy *2023-05-12* Easy, nice to use and convenient. Just need to make the app able to be horizontal (at least) on the iPad version because we use it at my shop and the iPads sit in locked horizontal placement! **Developer response:** Thank you for the review and feedback, we appreciate it! ### 5/5 — So Far Good ! *2022-09-06* I have tried too many other apps, some of them very expensive and most of them don’t have that we need as per daily need. This app got good fetures for those buisness who working in field. I am using this app for my cleaning buisness and it help alot. Thanks Buddy Punch ! ### 5/5 — Loving It!! *2021-07-29, version 3.9.7* Great program!! Very user friendly. Couldn’t be happier with it ### 5/5 — Buddy Punch *2020-11-16* Perfect for on the go service. There’s no way anyone should be late. ### 4/5 — Very pleased *2020-08-28, version 3.5.4* Great application. User friendly. But the customer service is just off the chain. By this I mean they kick ass in their prompt, precise, and concise help. I am very pleased with buddy punch. Wish I had used it much sooner. ### 5/5 — Great app *2020-07-22* The Buddy Punch app is remarkable 😁 **Developer response:** Thank you for the kind words, we appreciate it! ### 3/5 — Punching in and out *2020-05-27* When punching in and out this app will not punch you in all the time. It's been multiple times I start work to realize it never punched me in, same as for punching in and out for lunch. You may think you did but when it's time to punch back in. There you see that it never punched you out. Think you punched out for work. Nope you're gonna get a email saying you been punched in for 12 hours! dumb **Developer response:** Hello, thanks for the feedback. When punching in and out you will see a "please wait" message. Just wait till this message passes and your new punch status is shown. You might be closing the app prior to it saving. If you'd like more help please find us on live chat on our website, we are happy to assist. ### 2/5 — Review *2018-12-30* This is a good app for punching in and out at work. However the website and app do not always work together. What is visible on the website is not always viewable on the app. It can be a little frustrating to have to go back and forth from the app to the website to make sure something has been done correctly. **Developer response:** Hello! Sorry if there's any confusion, the app and website will always show the same information, but if you have both open at the same time you would have to refresh your screen to see any updates that the other made. Thanks! ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app *2025-10-28* Extremely difficult to just even sign up to get started. ### 1/5 — Terrible, badly designed, not though through in any way *2025-06-26* I receive “network error” and tons of issues punching in AFTER it confirms I’ve submitted my times. Absolutely garbage all the way through ### 1/5 — Cant access any other functions *2022-05-16* Can only clock in and out can’t see my time sheet to check my hours or anything. **Developer response:** Hello. If you click the menu button in the upper left hand corner, or use the bottom navigation you are able to view your timecard for current or past pay periods. Please reach out to our support team if you need any help locating it, we are happy to help. ### 1/5 — Spy app *2021-11-10, version 3.11.47* With this application third parties can see which applications you use. 👎 ### 1/5 — PTO *2019-11-23, version 2.2.5* Can’t see how much PTO time I have left. iOS app is useless for anything other then submitting a time card. ### 1/5 — Hard to keep up with the pay periods *2019-05-16, version 2.1.3* I never get paid on the dates according to the timecards... ### 1/5 — Buggy *2019-03-28* Please please fix the app. On the iPhone when you go to punch in manually and it pulls the keyboard up to type in the date and time the app screen stays up at the top and doesn’t bounce back and the top half gets completely cut off. Drives me insane, please fix!!! Response: I don’t have a custom keyboard!! I wish I could send a video to show what it does. I have the standard iPhone keyboard and when I click on the time boxes the app launches my keyboard and that’s when the above happens. **Developer response:** Thanks for the detail. Please contact us at support@buddypunch.com or go to buddypunch.com and click on the Support tab. We're happy to troubleshoot further. ### 1/5 — Can’t create *2018-07-31, version 1.6.4* No option to create an account....only log in...? ### 2/5 — Billing Unclear *2026-05-11, version 3.15.88* I signed up for the pro plan. I thought it was $5.99 a month per user with a $19.00 base fee per month to be billed every month. I did not know it was billed annually and was surprised when I got an invoice for almost $600. The wording when selecting a plan was not very clear and while I like the app itself, I wish the billing was better detailed. ### 2/5 — App takes forever to load sometimes *2024-10-01* Clocked in 6 minutes late because the app took forever to load and punch me in, no matter how many times I closed it and opened it again. ## Most praised reviews (10 highest-rated) ### 5/5 — Great tool for employees *2026-08-22* Great app ### 5/5 — Love *2026-08-09* Great app for work ### 5/5 — Love it! *2026-07-17* So easy to use and I enjoy the reminders to punch in and out!! ### 5/5 — Great punch and time keeping system *2026-05-13, version 3.15.88* I have been using Buddy punch for almost two years to run my business schedule. It handles all vacation/time off requests. Acts as proper punch clock with custom features like geo locking and automatic punch outs. The support team is great and have had zero problems! ### 5/5 — Lindsay *2026-04-02* New to me, but so far all has been great!! ### 5/5 — Fairly straightforward for our team *2026-03-28, version 3.15.84* Our team has been using this for about 5 years and it has greatly simplified keeping track of time. We use the QRO code which makes for a good punch system and just hang an iPad on the wall 24-7. Even those who struggle with technology seem to be fairly competent. ### 5/5 — Good app *2025-11-10* This is user-friendly I like it thank you. For the map option that you feature, I can only see where my employees are when they clock in. Is there live real time GPS tracking? Good job. ### 5/5 — Buddy Playful Punch *2024-08-12* Easy to use - no glitches to date (knock on phone as opposed to wood) and I know the punch refers to punching in and out - but I thought I would throw in playful like a buddy would punch. ### 5/5 — Buddy punch *2024-05-09* Very convenient and easy to submit. Notificaton and updates are always fluent . ### 5/5 — Fairly straightforward for our team *2024-03-05, version 3.14.28* Our team has been using this for about 3 years and it has greatly simplified keeping track of time. We use the QRO code which makes for a good punch system. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*