# Budget Insurance — user reviews > 49 indexed App Store user reviews of Budget Insurance by Budget Insurance Company RF LTD, rated 4.90/5 from 10 ratings. - Source: https://appshunter.io/ios/app/budget-insurance/id6502834417/reviews - App overview in markdown: https://appshunter.io/ios/app/budget-insurance/id6502834417.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (12 of 49) ### 4/5 — Logging of Claims *2026-05-26, version 1.3.55* Awesome app, but please, an option to Log and track claims on the app. ### 4/5 — You can access your documents quickly *2026-05-26, version 1.3.55* But not all documents can be accessed such as confirmation letter ### 5/5 — Inspection *2026-01-06, version 1.3.55* Inspection was easy ### 5/5 — Molemo *2025-12-26, version 1.3.55* Great app.. Easy to use.. Lots of functionality.. ### 5/5 — Ms *2025-12-15, version 1.3.55* The budget App inspection is easy to follow with simple and direct instructions, without any complications. Thank you so much. ### 5/5 — Good insurance *2025-12-11, version 1.3.55* They have great customer service, they explain everything and answer all questions you have. ### 2/5 — No option to claim *2025-12-02, version 1.3.55* The app is not efficient as it does not provide an option to claim. ### 5/5 — Inspection *2025-11-30, version 1.3.55* Excellent ### 5/5 — Great app, just one request! *2025-11-27, version 1.3.55* The Budget Insurance app works really well and makes managing my policy so quick and simple. The experience is smooth, reliable, and user-friendly. The only thing I’d love to see in the future is the ability to log and track claims directly in the app. It would make the experience even better. Still a solid 5-star app! ⭐️ ### 5/5 — Best service *2025-11-23, version 1.3.55* I’ve been with Budget insurance for 6 years and still no complaints. Thanks for the best service always. ### 5/5 — Easy *2025-11-22, version 1.3.55* So easy to use love it! ### 5/5 — Easy to use *2025-11-04, version 1.3.55* Simple and easy to navigate around the app ## Most critical reviews (10 lowest-rated) ### 1/5 — Fluctuating insurance premium without notification *2026-06-14, version 1.3.55* In the space of six months I’ve had to deal with uncommunicated changes of insurance premium. This is not right and becoming an irritation. As a consumer I’m facing a lot of inflationary pressure, I can’t afford to have this kind of behavior from my insurer. ### 1/5 — Mrs Thubakgale *2026-04-23, version 1.3.55* I needed to raise an inquiry and there is no option to raise ticket or contact details. Furthermore if one need a document , I need to provide details of which should be embedded in the system ### 1/5 — Poor app designs *2026-04-02, version 1.3.55* Clients can't request for a call back or interact with human consultants through the app if they want to update their details or have done questions ### 1/5 — Bad insurance and app *2026-03-04, version 1.3.55* The app offers no updates and history on any emergency assist or record. The call centre people can ignore your claims and not communicate with you,well over a month now. ### 1/5 — Useless app, useless company *2026-01-30, version 1.3.55* What’s the point of the app? I can’t see any details on the policy. The communication is one way. Then again Budgets communication is non existent anyway. ### 1/5 — Useless *2026-01-26, version 1.3.55* Really not great. No claim button and most options force you to telephone instead of being able to do business over the app. Then telephoning, the line is so bad they cannot hear me. No direct WhatsApp call faculty.... In 2026, ridiculous. ### 1/5 — Nothing wrong with the app *2026-01-04, version 1.3.55* Since I started with budget, 2 years ago I will have the second premium rise of 25 % from next month. That is 50 % in 2 year. I was all the time claim free; my cars value diminishes. Someone is grabbing a lot of money. If this is the way they can promise us nice payback premies, it works like a kind of savings account. I want a reasonable and reliable insurance with a reliable premium, that is going down when I don’t have claims. Shame on Budget. ### 1/5 — App review *2025-11-17, version 1.3.55* You can not claim on the app, having to call the insurance is a drag. ### 1/5 — User Interface *2025-10-10, version 1.3.34* Something as trivial as downloading one’s policy should not so difficult. ### 1/5 — Useless *2025-07-28, version 1.3.32* Paying more money but they don’t cover ## Most praised reviews (10 highest-rated) ### 5/5 — Mr *2026-05-22, version 1.3.55* Everything is first class ### 5/5 — Easy *2026-05-09, version 1.3.55* Lekker easy ### 5/5 — Appreciation *2026-05-02, version 1.3.55* Convenient, and very much appreciated and satisfied. Thank you! ### 5/5 — Mr *2026-04-18, version 1.3.55* It was very easy to use ### 5/5 — Budget insurance *2026-03-17, version 1.3.55* Don Chivaura ### 5/5 — Car *2026-02-12, version 1.3.55* Great insurance ### 5/5 — Mr Rammung Darius Tabane *2026-02-06, version 1.3.55* Easiest and convenient, I love the app. ### 5/5 — Mr *2026-02-03, version 1.3.55* I am satisfied with the service delivery of Budget Insurance ### 5/5 — App *2026-01-22, version 1.3.55* The ape is user friendly ey I’m happy with it cause I got stuck but in less than 5 minutes I could requested a tow truck and it was here quick ### 5/5 — Mr *2026-01-13, version 1.3.55* Your self-inspection is out of this world --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*