# Buehler's Fresh Foods — user reviews > 19 indexed App Store user reviews of Buehler's Fresh Foods by Buehler Food Markets Inc., rated 4.80/5 from 795 ratings. - Source: https://appshunter.io/ios/app/buehlers-fresh-foods/id1455520488/reviews - App overview in markdown: https://appshunter.io/ios/app/buehlers-fresh-foods/id1455520488.md - Rating breakdown: 5★ 696 · 4★ 52 · 3★ 26 · 2★ 11 · 1★ 10 ## What do users think of Buehler's Fresh Foods? Overall sentiment: mixed **Pros** - 👍 Easy to use online shopping experience - 🛒 Convenient pickup and delivery options - ⭐ Friendly and helpful customer service - 🏪 Good product selection and variety - 💰 Competitive pricing compared to competitors - 🌟 Employee-owned business model appreciated **Cons** - 🖼️ Missing or blurry product images - 🔍 Difficult and slow search functionality - 📋 Lack of ingredient and nutrition information - 🎫 Rewards and coupons not applying correctly - 📱 Poor app navigation and design - 🛠️ Multiple technical issues and glitches - 👤 Inconsistent order fulfillment quality - 💳 Barcode scanning not working properly **Commonly reported bugs** - Login errors and inability to sign in - Keyboard access not working after recent update - Barcode scanning doesn't retrieve account information - Request throttling and timeout errors during search - Rewards card and coupons not deducting from total - App crashes and performance issues - Search functionality timing out repeatedly **Most requested features** - Gift card payment option through app - Improved product search simplicity and speed - Product images for all items - Ingredient and nutrition information display - Better app design and user interface - Comparison with Giant Eagle and Walmart app features ## Most critical reviews (10 lowest-rated) ### 1/5 — Fixes needed *2025-04-08, version 1500000000.4.5* Two major issues 1. The barcode provided on the app does not bring up my account and I always have to have the cashier look up my account. This is a pain because I never received a physical card of any kind. 2. The newest update now does not allow access to the keyboard so I can not even log into my account on the app. ### 1/5 — Can’t get past login screen *2023-01-09, version 20220720* Keeps saying login error. I know my password and username are right. ### 1/5 — Customer service? *2022-12-09, version 20220720* You charge $1.95 to shop for your customers when neither your computer system nor staff can tell whether or where it's in the store? Sad! ### 1/5 — Terrible App *2021-11-22, version 20200623* Worst app ever for ordering groceries. Slower than Giant Eagle’s site (and that is saying something). I got halfway through ordering our weekly groceries and started getting a message that my request had been throttled and that I should try again later. Really? I’m getting rate transaction limited on just searching for graham crackers inside your app? Giant Eagle may have a slow site, but at least they can handle the digital traffic. ### 1/5 — Timed out *2020-03-14, version 20200310* I start typing the name of the product I want but I get a Timed Out box and asks me if I want to try again. I select Yes. I just start typing again and I get a Timed Out box. App doesn’t work. ### 2/5 — Needs total redesign *2025-12-06, version 1500000000.11.1* I’ve attempted to use the app to place a pickup order multiple times. For many items there is no picture. Those that do have a picture are one view and that’s blurry. Nowhere can you find ingredients or nutrition information. The one time I did place a small order, my rewards card and clipped coupons didn’t come off the total. This app is a real deterrent for shopping at Buehler’s brick and mortar stores; a successful business with such a basic, difficult to navigate app and website. ### 2/5 — App needs help *2025-10-20, version 1500000000.11.1* App needs some help. Searching products needs to be more simple and faster ### 2/5 — Online ordering *2024-04-26, version 20240301* Site very difficult to search for items. Enter “bread” no such. Enter “jello salads”. No such. How do I order baked custard in deli? How to order Orlandos ciabatti rolls/buns. Check out WALMARTS site if you want to know how to do it. ### 3/5 — Gift Card *2026-02-18, version 1500000000.14.1* I wish that we could use gift cards through the app. ### 3/5 — Online Shopper *2024-10-27, version 20240814* As of late whoever is new for the grocery order pick ups is not reading the notes I leave or even paying attention to what I ordered. For example, about a month ago I ordered specifically land o lakes half and half the regular kind. But when the groceries where returned home it was the fat free version. I look back at my substitutes but this was not an item that was substitutes and there were regular half and half’s there. We have someone in our home that is on a very strict low carb diet so the fat free version would not work. Also, when I put in the notes that I would like 6 steaks, I would like to have 6 steaks not 5. I specifically put these notes in because I don’t care what the weight is but I don’t believe people are reading the notes. I did give 3 starts because there is one shopper who is good at there job and actually texts me when something is out and to that person, I appreciate you. Believe her name is Kat. ## Most praised reviews (9 highest-rated) ### 5/5 — Online Shopping *2025-04-23, version 1500000000.4.5* I love Buehler’s and their online shopping! So easy to use! ### 5/5 — Pick up *2025-03-18, version 1500000000.3.1* First time using the app for online order. Amazing! ### 5/5 — Not enough pictures *2025-02-02, version 1500000000.2.3* Too many options without pictures ### 5/5 — Delivery and store *2025-01-29, version 1500000000.2.3* This has been the best experience for ones who cannot get out and about. Thank you very much. The store is clean and offers a great variety of products. ### 5/5 — Can’t Sign in the App *2025-01-28, version 1500000000.2.3* Wont Let U Sign in the App With This New App Also Won’t Let U Sign in On the Web Either ### 5/5 — Great service!! *2023-01-03, version 20220720* Every one is very friendly and helpful!! And in the long run the prices are about the same ( sometimes cheaper) than Giant Eagle. ### 5/5 — Great service *2022-12-19, version 20220720* Buehler’s is by far a superior grocery store. Large selection of brands, great deli, excellent customer service. I also like the fact that it is employee owned. ### 5/5 — Courtesy *2022-12-14, version 20220720* Very accommodating. I appreciate the attention to details and proper picking of quality items/produce. Thank you. Keep up your image and integrity. ### 5/5 — Order App *2022-07-22, version 20220720* You need to take a look at Giant Eagle and Walmart ordering Apps. Buehler’s needs to upgrade. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*