# Buffalo Wild Wings — user reviews > 791 indexed App Store user reviews of Buffalo Wild Wings by Buffalo Wild Wings, Inc., rated 4.90/5 from 634,868 ratings. - Source: https://appshunter.io/ios/app/buffalo-wild-wings/id1031364004/reviews - App overview in markdown: https://appshunter.io/ios/app/buffalo-wild-wings/id1031364004.md - Rating breakdown: 5★ 578,931 · 4★ 40,981 · 3★ 7,828 · 2★ 1,556 · 1★ 5,572 ## What do users think of Buffalo Wild Wings? Overall sentiment: negative **Pros** - 🚀 Convenient app for ordering - 💡 Generous rewards program - 👍 Easy to use and navigate **Cons** - 🐛 Buggy and unreliable app - 🔒 Security issues with account hacking - ⏱️ Inaccurate pickup/delivery times - 💰 Forced to pay extra fees for takeout **Commonly reported bugs** - App repeatedly crashes during checkout - Points not properly credited to accounts - Inability to modify or cancel orders - Login issues and password reset problems **Most requested features** - Add more customization options - Improve order tracking and history - Allow payment at pickup instead of online - Integrate with popular delivery services ## Newest reviews (10 of 791) ### 3/5 — Disappointed *2026-08-31, version 2026.16.13* Went for first time and sat at the bar. The person behind the bar was so rude and very unwelcoming. When I decided on my drink, she threw the coaster down and surprised she didn’t spill the drink on me. Was waiting on a friend to get there before ordering, but the bar didnt seen to have what it would take to make a White Russian, so she got water. The person waiting on us never even cracked a smile and was not friendly at all…we left! ### 2/5 — Terrible app needs a lot of work *2026-08-31, version 2026.16.13* Almost always has technical difficulties going on and prevents me from ordering and they make trying to use your points so hard just so they don’t have to give u anything ### 2/5 — even buffalo wild wings employees say the app sucks *2026-08-30, version 2026.16.13* the UI is awful. it crashes often, lags, won't allow check-in or the ability to set a home location. it's just really outdated in comparison to other restaurant's apps. ### 4/5 — Rewards *2026-08-26, version 2026.16.13* Can’t get the rewards. They always charge them and only some go threw the rest I have to cancel them ### 4/5 — Bar *2026-08-22, version 2026.16.13* I love coming here, Alley is a tremendous bar tender. Always in a good mood. ### 2/5 — Slaw *2026-08-19, version 8.12.8* I just ordered the french fry and 20 bone in wing meal. Said no fries. Paid 4.99 for the slaw. Container was 1/2 full. ### 5/5 — Food *2026-08-16, version 8.12.8* Wettttttttt fried hard perfection on my soul NBS ### 2/5 — App is difficult *2026-08-15, version 8.12.8* I only got the app for the trivia games and I found it hard to navigate and join the game. ### 2/5 — Play/Trivia not working *2026-08-13, version 8.12.8* Trivia stopped working in the app a few months back and it’s disappointing. I have an iPhone 15 Pro and regularly update my iOS and BWW App. Sent a customer support ticket and still haven’t recovered feedback or help. ### 1/5 — App trivia play *2026-08-10, version 8.9.22* I have not been able to play the trivia for months. It just gives me a black screen and I cannot find the option through the website to play either. Frustrating! ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad option *2026-08-27, version 2026.16.13* I see you have chicken dips on a lot of menu combo but you do not allow grilled, that is very disappointing. With the heavy breading it a carb loading and I need to cut the carbs. ### 1/5 — Terrible *2026-08-27, version 2026.16.13* I found a hair in my burger boneless wings was old and hard hardly no sauce on them ### 1/5 — Rewards *2026-08-26, version 2026.16.13* Tried using offers yet never worked it’s frustrating to use the app ### 1/5 — Is trash don’t use it *2026-08-26, version 2026.16.13* Is very confusing ### 1/5 — Trivia doesn’t work *2026-08-24, version 2026.16.13* They never update the app so trivia works on like half of the phones out now. ### 1/5 — Rewards don’t work *2026-08-22, version 2026.16.13* You can’t use the points you get ### 1/5 — Doesn’t accept payments *2026-08-20, version 8.12.8* Every time you go to checkout it’ll just “experience issues.” And nothing happens. Been this way for months. Not sure how there’s any 5 star reviews. ### 1/5 — Password Error *2026-08-17, version 8.12.8* I have tried to login several times. I even changed my password 6 times. Every time I try to log in, it says my password is incorrect. You guys need to fix this problem. ### 1/5 — Terrible app for trivia *2026-08-12, version 8.9.22* My friend and i go once a week to bww. Food is always what we expect and i like that they fry w beef tallow. We TRY to play trivia with the app. I have worked in tech for my entire 35 year career. The trivia part of the app is the worst i’ve ever used, bar none. They did a redesign not long ago and it looks better but the function is even worse. Not even worth playing. Booo ### 1/5 — App doesn’t allow me to make an account. *2026-08-12, version 8.9.22* I have been trying for over two weeks to make an account. Every.single.time I try, it tells me there is an error. I’ve tried a different email, uninstalled and reinstalled the app, different phone numbers, different browsers, nothing. Because of this I can’t use my rewards and it is VERY irritating. ## Most praised reviews (10 highest-rated) ### 5/5 — Best wings *2026-08-29, version 2026.16.13* Best wings in the world ### 5/5 — Thank you *2026-08-29, version 2026.16.13* Thank you for being so respectful and understanding. ### 5/5 — Love this place! *2026-08-28, version 2026.16.13* Wings, sports and nice people!! ### 5/5 — Yum *2026-08-28, version 2026.16.13* Amazing ### 5/5 — Great vibes *2026-08-25, version 2026.16.13* The food was the waiter was great ### 5/5 — B Dubs in Greenville OH *2026-08-25, version 2026.16.13* We love the staff here and we love the beer and food always great! ### 5/5 — The app *2026-08-24, version 2026.16.13* Buffalo Wild Wings App Review ⭐⭐⭐⭐⭐ I really enjoy using the Buffalo Wild Wings app! It’s easy to navigate, makes ordering my favorite food quick and convenient, and I love being able to see the available deals and rewards. The app makes it simple to customize my order and choose pickup or delivery. The rewards and promotions are definitely a great bonus. Overall, it’s a convenient app that makes ordering Buffalo Wild Wings even better! 🍗📱❤️ ### 5/5 — Delicioso *2026-08-23, version 2026.16.13* The best ### 5/5 — Great visit *2026-08-18, version 8.12.8* Great service always ### 5/5 — Good, practical restaurant app *2026-08-18, version 8.12.8* Always enjoy playing trivia and winning free food! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*