# Buildertrend — user reviews > 203 indexed App Store user reviews of Buildertrend by Buildertrend Solutions, Inc., rated 4.50/5 from 5,037 ratings. - Source: https://appshunter.io/ios/app/buildertrend/id504370616/reviews - App overview in markdown: https://appshunter.io/ios/app/buildertrend/id504370616.md - Rating breakdown: 5★ 3,967 · 4★ 375 · 3★ 217 · 2★ 118 · 1★ 360 ## What do users think of Buildertrend? Overall sentiment: mixed **Pros** - 🚀 Great app and software - 👍 Helps manage projects and organization - 💡 Comprehensive features and functionality - 🚀 Streamlines business processes **Cons** - 🐛 Buggy, crashes, and freezes - 👎 Not user-friendly, unintuitive interface - 💰 Expensive, poor value for money - 🔒 Lacks security and data control for clients **Commonly reported bugs** - Daily log issues, including time stamp problems - Frequent app crashes and login failures - Syncing and data loading problems across devices - Unreliable notifications and messaging **Most requested features** - Improve login and authentication process - Add more customization and configuration options - Enhance mobile app functionality and stability - Improve communication and notification features ## Newest reviews (17 of 203) ### 3/5 — The ford of apps *2026-08-18, version 10.90.0* The app works well when it’s running the moment you actually need it then it crashes and refuses to work no matter how many times you restart it Like literally I’ve signed in 10 times stop signing me out. ### 3/5 — Slow up with upload issues *2026-08-11, version 10.89.0* The app is very slow on your phone and it will take forever to upload photos and it will crash at the end without uploading. ### 2/5 — Latest Update the App Worse *2026-07-30, version 10.88.0* The latest update was a big step backward. You removed the loading screen that took users directly to a specific position in the interface, and now the workflow is much more complicated. This has made the app slower and less efficient for tradespeople who use it every day. Please bring this feature back. The update has made our work more difficult instead of improving it ### 2/5 — Terrible UI from a clients perspective. *2026-06-16, version 10.83.0* I have no idea how to find what I’m actually looking. Itemized Invoices are hard to find, I can’t review old change orders, I can’t see a breakdown of work that that’s already been performed against upcoming work. It takes at least 3 to 5 taps to get anywhere and figure out what to find. Half the time I end up just getting frustrated and going to the website. ### 3/5 — New tasks not as good *2026-06-04, version 10.83.0* We use BT extensively on our jobs. Having a central location to find information is key. Daily logs keep a record that we refer back to often. We also used the to do feature a lot until recently an update “improved “ this feature under Tasks. It is more cumbersome and harder to read. The crew has stopped using it unfortunately. In the field, simplicity and speed is key to engagement. Tasks has neither ### 1/5 — Tasks *2026-05-21, version 10.82.0* To dos were replaced with tasks. Exact same premise, just completely unusable and worse in every way. It even looks like trash. ### 3/5 — Good, not perfect like heavily advertised. *2026-05-20, version 10.82.0* Long time user, just so many “Why’s”? ### 1/5 — Bring back To Do’s and stop ruining this app *2026-05-18, version 10.81.0* Every update to this app makes it worse and worse first it was the ai assistant button not getting rid of to do’s (which had nothing wrong) then adding tasks which are difficult and unable to complete for the employees or unable to put in order for the employers. Do better ### 2/5 — New update *2026-05-12, version 10.81.0* It is glitching out way to much that it won’t let you look at anything, a pop up comes out and says one or more jobs can’t no longer be accessed ### 1/5 — Regressing *2026-05-08, version 10.81.0* BuilderTrend is leaning heavily into AI over the past several months and that has resulted in a very poor customer support experience. Seems like they need to revamp every single aspect of this software for the sake of keeping it new and exciting. Hiding buttons, changing layouts, consolidating functions, it all sucks. They fixed things that weren’t broken. ### 1/5 — Waste of time *2026-05-08, version 10.81.0* If you want to spend more time having to log in and change passwords than actually using this app then this is the app for you. This app will make you find their headquarters and burn the building down. It has literally logged me out multiple times in a day, and then made me change my password every time. To hell with this app. ### 1/5 — Terrible client experience *2026-04-28, version 10.80.0* This app is pretty shoddy. Every update email comes through twice. When the builder uploads a change order, the app only shows a subject and a cost. The WEBSITE shows a PDF attachment, notes, and breakdown of costs. So I constantly having to flick between the app and the website to actually see all the information. When daily logs are added by the builder, there’s no notification. For the first few months that meant I was seeing photos on the “home” page, but they had no context. The context was hidden in a completely different section (the update section). The homepage only shows the top N photos. No idea how it chooses how many to show. Overall, I really wish our builder would stop using it… but unfortunately I’m forced to use this app until they realise it’s a pile of dogs mess for customers. ### 2/5 — Value proposition took a nose dive. Price increases are not justified *2026-04-27, version 10.79.1* Received a price increase of $230 on a current rate of $460… up to $699/month. Buildertrend does most of what it says. Time tracking, to do list, daily logs, document and photo management. But That’s some big increase and the service has gone down over the years. No call backs, have to wait on hold for tech service, carpenters often not able to log in in the morning. Extra cost for financial toolbox. It’s damn expensive and i run a high end remodeling business. This price increase gives me pause and is exactly the type of rapacious behavior i do not like to support. Will be looking for alternative. ### 1/5 — Get rid of the ai assistant button when leaving a comment *2026-04-17, version 10.79.1* This is from multiple coworkers at my job but ever since you added the comment button all is does is obstruct my view of my comment as I type and the x button is too little that it pulls up the ai chat and it’s very frustrating please get rid of it or move it to the top while leaving a comment ### 1/5 — Useless *2026-04-15, version 10.79.1* Keeps logging you out. Constantly updating, clunky, not intuitive. Freezes a lot. Great idea, poorly executed. Contractor and I just use email again now instead ### 1/5 — Updating the app to make it worse *2026-04-10, version 10.79.1* Now you can’t even save drafts… the new display looks terrible and overall everything looks worse ### 2/5 — Daily log *2026-04-07, version 10.79.0* After the update, it is no longer possible to save a draft of the daily log. The interface appears to have rolled back instead of being updated. Additionally, there is a constant error indicating that some attachments failed to upload. ## Most critical reviews (10 lowest-rated) ### 1/5 — No roadmap expensive *2026-07-30, version 10.88.0* They have become slow to innovate implement customer requests. They restrict access to your data in thier ecosystem to keep you locked in. ### 1/5 — Buggy app *2026-07-22, version 10.86.0* Such an awful app, full of so many bugs and flaws which is surprising considering how many updates it gets and how much a builder charges you to access it. Avoid if you can ### 1/5 — Pick a different app *2026-07-21, version 10.86.0* This app is bad in almost every way. It’s constantly being updated because there are endless bugs and glitches. Critical parts of the app don’t work sometimes. You can’t use the app while offline. They tried using AI and it was a mess; never worked. Steer clear of this app. ### 1/5 — Dogsh*t *2026-07-15, version 10.85.0* We have flying cars, sex robots, drones, and AI intelligence in this day and age and yet in this app you can’t even remove a timesheet entry you accidentally made and have to get your admin staff to personally remove it for you. We are going to get the Epstein files before this app is actually helpful to employees in the field. ### 1/5 — Used to be good, now garbage *2026-07-14, version 10.85.0* Support is not what it used to be and platform has not kept up with newer more advanced and stable platforms. They wound have been better off keeping CoConstruct and migrating customers to it instead. ### 1/5 — Terrible *2026-07-06, version 10.85.0* What’s started out as a semi useful software option for builders has turned into as waste of money. Continued “updates” only make the software more useless all in an effort to make it prettier. Actual problems are ignored and non existent problems are “fixed.” ### 1/5 — Please, be careful! Very expensive and outdated system with no chance of testing before the payment *2026-07-02, version 10.85.0* No AI integration, a lot of bugs, which are not fixable. You need to edit the excel before downloading (have limitations), the offer for the client looks ugly, event not standard, couldn’t copy paste the text for on my chat gtp, not very much user friendly. I used it only 4 days and there is no way I can work with it. It slows down everything. And the company is not flexible with their annual commitment. Also they are pushing the client to make a decent payment without the contract access, only verbal consent that it’s the annual commitment. But they are happily trying to use it against the client if the product doesn’t suits him at all. Terrible, outdated approach ### 1/5 — Temu version of Pro-Core *2026-06-25, version 10.84.0* This app constantly has issues. Especially when it comes to uploading. If you want to upload something, make sure you have nothing else going on because you cannot leave the upload page even to answer a phone call without everything deleting itself. On top of the constant updates to fix bugs (that never get fixed) the interface is absolutely terrible. There is a drop-down menu for every drop-down menu. To call yourself a construction management app you would think that time management would be pretty high up on the ranking for app feature. This app consistently causes me to waste time in the field. Especially since everything runs through their email system and then comes to your personal email. ### 1/5 — Cheating proof feature *2026-06-03, version 10.83.0* This app shouldn’t allow the builder to upload status pro-rata.l to avoid builders cheating their customers. There should be a locator feature where the builder checks in the property to show in reality when there is work being done. ### 1/5 — Inconsistent message history *2026-05-22, version 10.82.0* This app does not save messages that the management company doesn’t directly respond to. If you ever need proof of communication and only used the app there will be nothing saved and you will not have proof of messages being ignored. It’s better to defer all communication to email so there are records. ## Most praised reviews (10 highest-rated) ### 5/5 — Estimate *2026-07-09, version 10.85.0* Only drawback is you cannot view the estimate on the app. ### 5/5 — Chuck Norris is envious *2026-06-23, version 10.84.0* Chuck Norris approved ### 5/5 — App is easy to use *2026-04-19, version 10.79.1* Very efficient ### 5/5 — Yaxgeneralpainting *2025-08-08, version 10.62.0* Trabas muy bien ### 5/5 — New update *2025-04-14, version 10.54.0* Can’t clock in ### 5/5 — Great App. *2025-02-19, version 10.50.0* This app is absolutely fantastic. If you are in the business of providing services that need various methods to communicate and track spending. I would like to see an implementation of a walking to do list very similar to the one that company can has. ### 5/5 — Great platform *2024-11-06, version 10.44.0* Helps manage money, plans and all organization factors. ### 5/5 — The best! *2024-10-10, version 10.43.0* No debate. Best software on the market… ### 5/5 — Patio pergola *2024-09-13, version 10.41.0* We just added a 20x10’ pergola to our back patio. Not only was the work done with precision and professionalism but it was great to dialog with the workers and the company. I’ll be using them again in the future ! Great work and the pergola looks gorgeous ! ### 5/5 — Love it!! *2024-08-21, version 10.39.0* Over the last 6 months I have trialed every conceivable Project Management tool. Some are OK, but leave out the most important parts that are needed desperately. Also, some are like playing concentration game and have dark rabbit holes. This program is easy for everyone from the laborer to my project manager. It's simple but all inclusive. Buildertrend will do anything you ask of it. The most time consuming part is the set up. Plugging in all of the info. But after that it's on mostly auto. That is ultimately what is needed! If your missing text messages, can't remember what email that document is in. This is an absolute must have, period. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*