# Bulwark Exterminating — user reviews > 39 indexed App Store user reviews of Bulwark Exterminating by Bulwark Exterminating, rated 4.70/5 from 849 ratings. - Source: https://appshunter.io/ios/app/bulwark-exterminating/id1574732202/reviews - App overview in markdown: https://appshunter.io/ios/app/bulwark-exterminating/id1574732202.md - Rating breakdown: 5★ 717 · 4★ 67 · 3★ 21 · 2★ 6 · 1★ 38 ## Newest reviews (11 of 39) ### 3/5 — App *2026-07-17, version 2.8.3* Not receiving code via text so I can access ### 4/5 — Julian w/Bulwark *2026-07-16* Julian is always very personable, professional and thorough. Thank you for having such professional employees respond to our home! ### 3/5 — Wasn’t bad but wasn’t very great either *2026-05-28* I recently used Bulwark Pest Management for a pest issue and had mixed feelings about the experience. The technician, Travis, was polite and did communicate well before arriving. He texted me when he was on the way, asked questions about the issues I was having, and discussed the palmetto bug I saw in my backyard along with some sugar ants we’ve been dealing with. He placed ant bait/traps in my garage and mentioned that he would spray the perimeter of the house. However, I personally did not see any spraying being done, aside from noticing some ant bait in the backyard afterward. I also wasn’t aware he had finished and left the property, and since my doorbell may not have been working, I wish there had been clearer communication before leaving. When I called the company afterward for clarification, I was told he could come back out, but I didn’t have time to wait around for another appointment that day. The supervisor I spoke with wasn’t very helpful and mainly focused on the $150 fee rather than addressing my concerns about the service itself. Overall, I just wish the service had been more informative and transparent about what was actually completed during the visit. For the price paid, I expected a little more communication and clarity. ### 2/5 — Payment Schedule *2026-05-26* We have been trying to get our service monthly payment scheduled to our schedule prior to service and have been unable to do so. In May the bug service left some spider webs, no biggy but others might not agree. ### 5/5 — Great App *2026-04-10, version 2.1.6* I love how simple and easy to use the app is. ### 5/5 — Easy to use *2026-03-05, version 2.1.4* App works great. Fast and easy to use. ### 5/5 — App is good *2026-02-26* New version of app is very customer friendly. ### 5/5 — Love the update *2026-02-10* This update is fantastic. Everything is smooth and loads much more quickly than the old version. I like being able to easily schedule free re sprays through the app ### 5/5 — Version 2 Is Much Better! *2026-01-29, version 2.1.3* The new interface is nice. ### 5/5 — Easy registration & management *2024-09-23* Found my account quickly with cell# - was able to change payment method on file and pay my bill. Can check billing history, etc. ### 5/5 — 7/10/24 yard treatment *2024-07-11, version 1.0.2* Excellent service - keeping us bug and pest free! I have been using more work for eight years now and I’ve never had any problems with pests. Ashton M. always does a great job each month. Tom B. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-06-11* The app used to be so easy to use and now I never can make appointments through it. I loved that I could easily just make an appointment and see who my tech would be and now if it’s not next day appointments you can’t see anything available. ### 1/5 — Doesn’t provide timely invoices just “pay via bank draft or credit card” *2026-05-04* I only pay via check and will only ay it’s a written invoice describing the date of service, who was the technician and description of exactly what was performed. Every other pest service provides this simple task and tired of “make your payment via bank draft or credit card”! ### 1/5 — Says Update Required After Updating *2026-01-29* Already downloaded version 2.x of the app, but now I get "this version of the app is not supported". ### 1/5 — Can’t log in *2025-09-15, version 1.0.2* Put in phone number to find account, received the text message with the code but the app says there is an error resulting in failure to log into account. Will use the website instead ### 1/5 — Terrible App *2025-04-25, version 1.0.2* Entered phone number, got the code on my phone via a text msg and then the app said “Error Sending the code. Please retry.” with no way for me to enter the code I just received. I still cannot login to this app. This is a poor customer service and a very very poor development on this application. I wish they never had an app or a website. There needs to be a big change in Bulwark’s management on a very high level before this whole company crashes due to the epic failure in keeping up with the Tech that the market demands. ### 1/5 — Company great app broken *2025-04-11, version 1.0.2* Fill out service requests, go through all the questions then says you need to call????? Used the phone system, answered all questions and then it said speak to a human. Please fix as you are great the technology not so much ### 1/5 — Outdated *2025-04-09, version 1.0.2* This app is severely outdated. I don’t even receive notifications from this app when my bill is ready to be paid… ### 1/5 — Like the company but app doesn’t work *2024-09-14* Fill out service requests, go through all the questions then says you need to call????? Used the phone system, answered all questions and then it said speak to a human. Please fix your tech or remove it so we dont waste time engaging o key to be told to speak someone ### 1/5 — Horrible App *2024-08-12, version 1.0.2* Does not work. Cannot sign in though I have been a customer for years. Why does tech get such big salaries for such epic fail. ### 1/5 — Great Service, Terrible App *2024-06-27* First off, I have had great service from every individual that has treated my house. I highly recommend Bulwark for their pest control but I can not stand the app. It feels slow and clunky. The UI is designed for a very old iOS (maybe iOS 10 at best) so it looks old and doesn’t fit the screen at certain points. Half the time it does not work on the first click so I have to do everything twice. I would change this review to 5 stars in a heart beat if they created a new, modern app. ## Most praised reviews (10 highest-rated) ### 5/5 — Service *2026-07-26, version 2.8.3* Service Technician Karan Ortega Rubio is great she explains everything That I asked. Very professional… ### 5/5 — Exceptional Service – Highly Recommend Bulwark! *2026-07-10, version 2.8.3* I recently fired Barrett Pest Control and switched to Bulwark, and the difference is night and day! They were absolutely great from start to finish. They showed up right on time and were incredibly professional. It is easy to see why this local company has been around for over 25 years—they provide a true hands-on service that you just don't get elsewhere.My technician, Eric, went far above and beyond to ensure my initial servicing went perfectly. I have a large home, and he was extremely accommodating with the extra space. Whenever a task fell outside of their normal routine, Eric immediately called his supervisor, George, who authorized it on the spot to ensure everything was handled and completed correctly.Both Eric and George even provided their direct contact information to ensure they were available if I had any follow-up questions or issues. Unlike my old pest company, Bulwark clearly uses high-quality products instead of cheap alternatives. Eric was completely honest, highly transparent, and took the time to educate me on the specific pest issues in my home and how to prevent them.The pricing was very reasonable, and because they are highly experienced with larger homes, the entire process went incredibly smoothly. I would highly recommend Bulwark to everyone! Cynthia B. ### 5/5 — Amazing service *2026-07-03* Bulwark has been amazing for us for years. We stay with them for the service. Our tech “Ian” is the reason we stick with bulwark. He is amazing and does such a phenomenal job. I have never had service, ownership or overall dedication that we see from Ian. ### 5/5 — Highly recommend *2026-07-02* Always professional and quick to respond. ### 5/5 — Great Service!! *2026-06-21* Love this company! Dustin K truly stands out—he took the time to listen carefully to what was needed and made sure every area was thoroughly addressed. He followed up to let me know when everything was complete and that all concerns had been taken care of. Highly recommend! ### 5/5 — Michael Hengerer *2026-06-12* Hi there, Mr. Hengerer was out to do my every other month bug treatment this week and went above and beyond. He was professional, kind and even helped lift heavy packages inside for me, that arrived at our front door(he didn’t want to spray the packages, which I am SO very grateful for his respect of our property and packages)! He’s the best!!! Thank you Michael ### 5/5 — Reliable *2026-05-21* Techs are always professional and dependable. ### 5/5 — Bulwark Is Awesome *2026-05-21* The Techs are polite, informative and efficient. The app to schedule appointments is very user friendly. Very organized company. I’m ### 5/5 — Retreat *2026-05-04* If we have something get inside our home, they come next day to treat our home. ### 5/5 — Doesn’t work *2026-04-30* The app and website don’t work, don’t bother trying to make an appointment on either, you will get through the form and then it will tell you there’s an error and you must call them and then they will tell you to use the portal when you call them and you’ll have the tell them it doesn’t work and they will do Nothing about it **Developer response:** Dear Typhista, Thank you for taking the time to leave us this feedback. However, we would like to look into this and perform a deep audit on your account so we can review our app for consistencies. However, were unable to locate your account. If you could contact us at qa@bulwarkpest.com with more details like phone number or service address, we would be happy to look into this and work towards a solution. Once again, thank you for bringing this to our attention and we look forward to hearing from you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*