# Bunny Steps: walk for rewards — user reviews

> 45 indexed App Store user reviews of Bunny Steps by LOYALPLAY SP. Z O.O., rated 4.50/5 from 778 ratings.

- Source: https://appshunter.io/ios/app/bunny-steps-walk-for-rewards/id6766965073/reviews
- App overview in markdown: https://appshunter.io/ios/app/bunny-steps-walk-for-rewards/id6766965073.md
- Rating breakdown: 5★ 617 · 4★ 74 · 3★ 10 · 2★ 3 · 1★ 74

## Newest reviews (13 of 45)

### 1/5 — Worked fine until account vanished

*2026-08-02*

The app started out great, and I had earned enough to cash out $25. Then, out of nowhere, I got a white screen that said, “Could not load your profile,” with only two options: “Try Again” or “Sign Out.”

I tried both. When I signed back in using the same account information, it told me my account couldn’t be found. Just like that, everything was gone.

I don’t know if this is a glitch or if the app is a scam, but either way, it’s extremely disappointing. I spent my time using the app, only to lose access to my account right before cashing out. I hope this gets resolved, but based on my experience, I’d be very cautious.

### 1/5 — SCAM - No reward sent

*2026-07-29, version 1.3.3*

Reached 15,000 and cashed out but no email and no way to contact support

### 1/5 — Avoid

*2026-07-21, version 1.3.2*

Keeps saying I’m unable to log in and makes excuses to stop me logging in. Before was saying im on a vpn when I’m not

### 1/5 — Good question

*2026-07-21*

I found this thought I will try it I made enough points to get a gift card after that I lost all my points for no reason I waned to try that carrots lost more points I submitted another gift card still waiting I contacted them filled out all the information told me click the email which I never received this morning when I checked I lost all my coins from 6888 to 2075 I am really disappointed and no communication I am thinking of deleting

**Developer response:** Hey! Coins have not disappeared, we just changed the exchange rate, prices for gift cards are lowered the same, sorry for inconvenience.

### 1/5 — Scam

*2026-07-21*

I had 3,000 coins yesterday, i woke up this morning and found 645 only. I watched the videos and i watched the extra ones for 1,000 coins and i was credited but the next morning, you took almost all my couns away. You took my coins so i can’t cash out. After this i’m ignoring the app and you need to delete it. This is the fourth time i’ve told you to delete this account. Your email doesn’t work. Your customer support doesn’t work. I gave my email to be contacted. No email came. You’re a scam and a joke.

I confirm to delete my account.

### 1/5 — Couldn’t get rewards or scroll past menus due to update

*2026-07-20*

When I opened the app I experienced major issues regarding unable to school rewards, social, couldn’t open profile settings, and couldn’t claim daily quest rewards. It made it almost broken. Whatever the menu in the app, please fix everything and make the menus scroll-able so that not only I have an ability to claim back on track, but to make others satisfied... More fool I.

### 1/5 — VPN

*2026-07-19*

Saying I have a vpn when I don't I use my own internet I've done a lot of apps for over a decade and this is the only app saying that your system is messed up fix it or be reported to apple

### 1/5 — Scam

*2026-07-14*

Email for support is not a legit email you get an instant email back saying it is fake. Cannot verify email for withdrawal no way to contact support just a straight up scam for your information.

### 1/5 — Why can’t walking apps just be walking?

*2026-07-14*

Why can’t walking apps just be about walking anymore? I don’t mind the occasional ad or the extra option to play games and earn more rewards but what are these carrots and carrot coins? I finally felt like I was accomplishing something with having earned almost 6k in. In carrot coins and then I accidentally buy ‘carrots’ for 5k and all my progress is gone. Plus, nothing tells me what these ‘carrots’ are for or what to do with them. Such a scam and waste of time.

### 2/5 — Pretty suspicious

*2026-07-14, version 1.3.1*

It does somewhat motivate me to walk more, but once I got near the $3 for 3k coin goal, those suddenly disappeared and the next one (which was originally $5 for 5k coins) is now $5 for 50k coins. 

And when I tried to contact support through their in app channels over a different thing, it either would tell me I needed to “approve” it in my email (I wouldn’t receive an email) or would just say my browser won’t let me continue (same browser that let me in the first few times btw)

### 1/5 — Very suspicious

*2026-07-11, version 1.3.1*

I converted ~13k steps but only got coins for up to 8k. I tried to contact them through a form and it said the form needed “approval” and I should have been sent an email to verify it. I checked, spam, everything, and found nothing. So you can’t submit a form. They offered an alternative email address to contact them and I tried to send them an email that way. Moments after sending I got an email from the Mail Delivery Subsystem telling me the group I tried to contact may not exist, or I may not have permission to post messages to the group. So you can’t email them either. I uninstalled. Seems very suspicious.

### 1/5 — Junk App

*2026-07-10*

Been using the app consistently for a couple of weeks and then all the sudden it kicked me out. Now I can’t login at all and have lost all my progress.

### 1/5 — Fake

*2026-07-09, version 1.3.1*

Tells me it has noticed a vpn and I need to turn it off when it isn’t even on

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible Customer Service

*2026-09-07*

I’ve reported this as a scam app to the App Store. They don’t actually pay out the gift cards you earn nor have a way to email them to fix the issue. Stay away from this app and others that this company do. Don’t trust them. Still waiting been a month no payout. It’s still pending.

### 1/5 — Bunny Steps

*2026-09-04*

Unsure of how to earn daily bunny steps and earn XP for the day. Hasn’t been going up adding the xp points since the day I’ve started. Please fix this right now or tell me what I am doing wrong. Daily streak is not working and continuing while I am opening the app every single day and at night syncing the number of steps

### 1/5 — Possible scam app

*2026-08-29, version 1.3.3*

Claimed my first reward has been pending past the estimated completion date and no where to contact customer support…

### 1/5 — Big SCAM

*2026-08-29*

Has you watch videos. They get paid for that but they don’t pay us for that. Does not let you cash out and now it’s saying that I can’t sign into my account. This is after I done racked up $60. I think I’m gonna take my complaint to the Better Business Bureau and maybe start a lawsuit.

### 1/5 — Waste SCAM

*2026-08-29*

Don’t let them rob you of your time! 
I finally have enough for a payout and the app magically doesn’t work. It says to try again or sign out. Tried and still can’t get in. 
I did everything right, watched all the ads just to be robbed of my time while the made money of my hard work and tracking me! 
Apps like this shouldn’t be allowed in the App Store!!!

### 1/5 — Scam

*2026-08-25, version 1.3.3*

Funny that it suddenly says I’m using a VPN when I’m close to cash out the first time - even though I’m not - and I can’t get into the app! Avoid!!

Update - VPN error seems to have been solved, but now haven’t received my reward after redeeming it. Have emailed support.

### 1/5 — Waste of time

*2026-08-22*

Liked it at first. Cashed out once I hit $5. It said it would deliver my funds in an email even though I did PayPal. Never got an email after waiting a week. I sent an email to customer service days ago and it still says my funds are pending. I have never bothered writing a review on an app but figured if I can save someone from wasting their time, it’s worth it.

### 1/5 — Nope

*2026-08-19*

Never pays out. It's stuck on pending, though the estimated day for the payout to go through is long gone. I wrote customer service twice, but they claim you need to "activate" the form for it to be turned in, and they sent an email to accomplish that, but no email to "activate" the customer service issue form is ever received. It's a scam company. Time to start complaining to Apple to get this off the App Store.

### 1/5 — Bogus

*2026-08-18*

This app is bogus. I’ve never been compensated for my reward that I submitted. It’s been 8 days now, and it still says pending.. I’ve contacted customer support 4 times and it keeps telling me to click on my email link to activate. I never receive an email from them. This app is 100% bogus go ahead and delete it.!!

### 1/5 — Twice I’ve sent emails for support and nothing

*2026-08-03, version 1.3.3*

Twice I’ve sent for emails for support you say you’ve sent a request to activate the request to my email and nothing and I still haven’t received my reward for a
£5 PayPal gift card can you just respond please as this is a god damn joke

## Most praised reviews (10 highest-rated)

### 5/5 — Waste of time

*2026-08-25*

Never got paid

### 5/5 — DO NOT USE THIS APP

*2026-08-23*

Rated 5 stars for visibility ONLY. Real rating ZERO STARS. It worked fine the first time around. I was able to make a small cash out of $5. After that the app stopped crediting me for achievements earned through games. I tried to contact support on the app. No response. I tried to contact by email. It bounced back as an undeliverable email. It did allow me to attempt another cash out of my remaining balance. However when I try to check the status of that withdrawal I get a screen that says my account can’t be found. It’s too bad. I enjoyed this app when it worked.

### 5/5 — Awful

*2026-08-15*

My gift card has been pending for a long time. This is clearly a scam. Do not download it, and the support is completely useless.

### 5/5 — Don’t download this app

*2026-08-01*

I have tried to cash out twice and nothing. All the other apps I use send me my cards. This app doesn’t still says pending. This app does not pay you after all the work you do and the games you play waste of time.

### 5/5 — BunnySteps walk for rewards

*2026-07-26*

This app is cute unique and is very easy to do try it. You earn your coins or earn money at the same time and actually exercise and burn calories.

### 5/5 — mes points

*2026-07-10, version 1.3.1*

mes point au jeux sont commencer

### 5/5 — Bunny steps

*2026-07-08*

This is app is great no issues at all

### 5/5 — Lone

*2026-06-26*

Love

### 3/5 — Never received my payout

*2026-08-29*

I like the games on the app. But i never received my card after i cashed out. It’s saying still pending. At the moment I do not recommend downloading this app. I will update later if anything changes.

### 3/5 — Huh?!

*2026-06-22*

Darn thing’s not loading right now, the servers are completely unresponsive! I can’t even create an account! Little help, devs?

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
