# Bupa بوبا — With you for better health > Comprehensive health management app for claims, records, consultations, and home services. (iPhone/iPad app by BUPA Arabia for Cooperative Insurance.) - Source: https://appshunter.io/ios/app/bupa/id1479324240 (this page in markdown: same URL + `.md`) - Developer: [BUPA Arabia for Cooperative Insurance](https://appshunter.io/developer/490469373) - Category: Health & Fitness - Price: Free - Rating: 4.27/5 from 1,983 App Store ratings · 111 written reviews indexed - Age rating: 12+ - Requires: iOS 15.0 · 199 MB - Languages: Dutch, English, French, German, Italian, Portuguese - Released: 2019-09-16 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bupa/id1479324240/reviews.md ## What is Bupa بوبا? All Your Services in One App for Comfort and Convenience: • Submit claims quickly and easily. • Keep your virtual card handy, wherever you go. • View your network and get directions via Google Maps. • Check your and your family's benefits and usage. • Manage your Electronic Health Records and access prescriptions, lab reports, and more. • Live chat with our agents and health services doctors. Enjoy Comprehensive Healthcare with Our Health Services Program: • Access stress-free home services: medication refills (pick-up or delivery), home labs, and vaccinations (child or seasonal). • Get an International Consultation. • Women’s Health: Consult with female health services doctors for insights on maternity, childcare, and more. • Build your digital health profile. • Integrate with HealthKit to track medical, lifestyle, wellness, and mental health data in your interactive dashboard. • Track all your requests through your Calendar and Timeline. Introducing Our Digital Clinic Platform: • Book physical consultations with leading providers. • Schedule virtual consultations and connect with Sanar Doctors from the comfort of your home. Please note: Services are subject to your policy network and scheme. نقدم جميع خدماتنا في تطبيق واحد لراحتك: • قدم مطالباتك في خطوات سريعة وسهلة. • احتفظ ببطاقتك الافتراضية في متناول يدك أينما ذهبت. • عرض الشبكة الخاصة بك والحصول على الاتجاهات عبر خرائط جوجل. • اطلع على مزاياك واستهلاكك أنت وعائلتك. • إدارة سجلاتك الصحية الإلكترونية والوصول إلى الوصفات الطبية، تقارير المختبرات، والمزيد. • الدردشة المباشرة مع وكلائنا وأطباء الخدمات الصحية. تمتع برعاية صحية شاملة مع برنامج الخدمات الصحية: • احصل على خدمات منزلية مريحة: إعادة تعبئة الأدوية (استلام أو توصيل)، مختبرات منزلية، وتطعيمات (للأطفال أو الموسمية). • احصل على استشارة دولية. • صحة المرأة: استشر طبيبة الخدمات الصحية للحصول على نصائح حول الأمومة ورعاية الأطفال والمزيد. • بناء ملفك الصحي الرقمي. • قم بربط HealthKit للتتبع التفاعلي لبياناتك الصحية. • تتبع جميع طلباتك عبر التقويم والخط الزمني. تقديم منصة العيادة الرقمية: • احجز موعد للاستشارات المباشرة مع كبار مقدمي الخدمة. • احجز موعد للاستشارات الافتراضية والتواصل مع أطباء سنار من راحة منزلك. . يرجى ملاحظة: تخضع الخدمات لشبكة وسياسة التأمين الخاصة بك نقدم لك جميع خدماتنا في تطبيق واحد لراحتك * تقديم مطالبة في 3 خطوات بسيطة * احتفظ ببطاقتك الافتراضية في متناول يدك أينما ذهبت * عرض خريطة الشبكة الخاصة بك والحصول على الاتجاهات من خلال خريطة جوجل * الاطلاع على الفوائد والاستهلاك لك ولعائلتك * إدارة السجلات الصحية الإلكترونية الخاصة بك وتلقي الوصفات الطبية وتقارير المختبر.. الخ * الدردشة المباشرة مع وكلائنا وأطباء طبتم 
 تمتع بخدمات رعاية صحية مقدمة بعناية مع برنامج طبتم* * خدمات منزلية مريحة بين يديك، إعادة صرف الأدوية (استلام أو توصيل)، المختبرات المنزلية، التطعيمات المنزلية (للأطفال أو الموسمية) * احصل على استشارة دولية (ISMO) * صحة المرأة - تحدثي مع طبيب طبتم للحصول على أفكار حول الأمومة ورعاية الأطفال ... والمزيد * بناء ملف تعريف الصحة الرقمي الخاص بك * الربط مع   HealthKitلعرض جميع المعلومات الطبية، نمط الحياة، الصحة، والصحة الذهنية في لوحة تفاعلية للبيانات الصحية * تتبع جميع الطلبات في التقويم الخاص بك وجدولك الزمني 
 نقدم لكم منصة التطبيب عن بعد الخاصة بنا* * حجز موعد للاستشارات المباشرة مع كبار مقدمي الخدمة * احجز استشارتك الافتراضية وتواصل مع أطباء سنار بسهولة في منزلك ملاحظة: جميع هذه الخدمات خاضعة لسياسة الشبكة والفئة التأمينية الخاصة بك ## Key features - Submit claims easily - Virtual health card - Network directory with directions - View benefits and usage - Manage electronic health records - Live chat with agents and doctors - Home healthcare services ## What do users think of Bupa بوبا? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Efficient app performance - 💡 Useful features like virtual card and location-based services **Cons** - 🐛 Frequent crashes and freezes - 🔍 Unreliable search and navigation - ⏱️ Slow app loading and response times - 🔒 Privacy concerns with mandatory privacy policy agreement **Commonly reported bugs** - App not opening beyond the logo screen - Back button functionality issues - Incorrect or outdated provider information - Inconsistent user experience across devices **Most requested features** - Improved app stability and reliability - Enhanced search and navigation functionality - Optimization for latest device models and OS versions - More transparent and optional privacy policy ## Recent user reviews (10 of 111) All indexed reviews: https://appshunter.io/ios/app/bupa/id1479324240/reviews.md ### 2/5 — Several issues and bugs *2026-08-06, version 11.8.121* App keeping gives errors and slow response ### 1/5 — App is not operating properly *2026-06-27, version 11.8.120* One of the worst apps I’ve ever used. Slow, buggy, unreliable, and extremely frustrating. Nothing seems to work properly, and customer support is disappointing. I definitely do not recommend this app. ### 1/5 — Fix your damn app bruh *2026-06-14, version 11.8.120* Just saw that it’s been a month since your last app update, 99% of your users use the mobile version and it barely works. Please reach out to me if you need assistance with maintaining the app. Did you fight with the entire IT team or did you employee the owners’ cousins or something? For real what is this… ### 1/5 — Bad app *2026-06-09, version 11.8.120* Not working even after update ### 1/5 — سيء *2026-06-06, version 11.8.120* التطبيق يعلق على صفحة البداية ولا يعمل شفت تعليق للمشكلة من سنه والى الان ماتم حل المشكلة ،وجربت ادخل من الموقع ونفس الشي ### 1/5 — Very bad app *2026-06-02, version 11.8.120* Usually the app not working and not stable even the online site, can’t do services through it!!! Bad experience ### 1/5 — Always errors *2026-04-25, version 11.8.120* Does not work. Errors. Unexpected issues. There was supposedly an update to rix bugs but it made it worse. ### 1/5 — The app needs serious stability and navigation fixes before it can be considered reliable. *2026-03-30, version 11.8.119* The app is usable, but far from reliable. I would not consider it a good experience due to persistent navigation issues that significantly impact usability. There are frequent technical glitches when navigating through the app. In some cases, the app becomes effectively stuck, forcing users to close and reopen it just to return to the home screen, this is unacceptable for a production app. A clear example: when accessing the Insurance Approvals section and opening an approval, the back button shifts to the top-left corner and becomes unresponsive, making it impossible to navigate back. This creates a frustrating loop with no option but to restart the app. What is most concerning is that similar issues have been highlighted in user reviews for years, yet remain unresolved. This points to a lack of prioritization of core functionality and user experience. Tested on iPhone 16 Pro Max. Not sure if this issue is device-specific (however in the previous reviews I saw the same issue being highlighted by other phones/models users), but it clearly requires urgent attention. ### 1/5 — Back Button Issue *2026-03-27, version 11.8.119* Back button doesn’t work the arrow is not clickable being way up behind the time, you have to exit the app every time to go back to the previous screen. Bad user experience. This issue is from years ago mentioned by other users but developers response is useless requesting an email explanation. ### 1/5 — Horrible *2026-01-26, version 11.8.118* So poorly designed - if you open up a claim, to read the letter, you can’t get back to the main window as the close button is so far up in the left hand corner that you can’t actually select the close button ## Frequently asked questions about Bupa بوبا ### What can I do with the Bupa بوبا app? The app allows you to submit claims, access your virtual health card, view your network and get directions, check your and your family's benefits and usage, manage electronic health records, and chat with agents and doctors. You can also book consultations and access home healthcare services. ### How does the app help with managing health records? You can manage your Electronic Health Records within the app, gaining access to prescriptions, lab reports, and other important medical information. It also allows you to build your digital health profile and integrate with HealthKit to track various health data. ### What are the home healthcare services offered? The app provides access to stress-free home services including medication refills (with pick-up or delivery options), home labs, and vaccinations for children or seasonal needs. You can also arrange for international consultations and women's health consultations. ### Is the app free to use? Based on the provided information, the app is offered for free. There is no mention of subscription fees or paid features, and it does not appear to have advertisements. ### What kind of consultations can I book? You can book physical consultations with leading providers through the digital clinic platform. Additionally, you can schedule virtual consultations and connect with doctors from the comfort of your home. ## Version history (last 5 releases) ### 11.8.121 — 2026-07-04 Enhancements & bug fixes ### 11.8.120 — 2026-04-22 Enhancements & bug fixes ### 11.8.119 — 2026-03-08 Enhancements & bug fixes ### 11.8.118 — 2025-12-20 Enhancements & bug fixes ### 11.8.117 — 2025-11-05 Enhancements & bug fixes ## Apps similar to Bupa بوبا | App | Rating | Price | Category | | --- | --- | --- | --- | | [1Pass](https://appshunter.io/ios/app/1pass/id1261918868) | 4.6 (1,261) | Free | Health & Fitness | | [Self Therapy: Mental Care](https://appshunter.io/ios/app/self-therapy-mental-care/id6473677262) | 4.5 (179) | Free | Health & Fitness | | [IN2 Fitness](https://appshunter.io/ios/app/in2-fitness/id1536137282) | 2.9 (30) | Free | Health & Fitness | | [Almoosa Health Group](https://appshunter.io/ios/app/almoosa-health-group/id1661298834) | 4.5 (230) | Free | Health & Fitness | | [My Clinic KSA](https://appshunter.io/ios/app/my-clinic-ksa/id1475630623) | 2.9 (43) | Free | Health & Fitness | | [Numo World](https://appshunter.io/ios/app/numo-world/id6447801011) | 3.4 (39) | Free | Health & Fitness | ## More apps by BUPA Arabia for Cooperative Insurance - [Bupa Hub](https://appshunter.io/ios/app/bupa-hub/id6642706136) - [HayaStride](https://appshunter.io/ios/app/hayastride/id6753985994) All apps by BUPA Arabia for Cooperative Insurance: https://appshunter.io/developer/490469373 ## Related topics [bupa](https://appshunter.io/ios/topics/bupa) · [bupa arabia for cooperative insurance](https://appshunter.io/ios/topics/bupa-arabia-for-cooperative-insurance) · [bupa arabia](https://appshunter.io/ios/topics/bupa-arabia) · [pupa](https://appshunter.io/ios/topics/pupa) · [bupa australia](https://appshunter.io/ios/topics/bupa-australia) · [niva bupa health](https://appshunter.io/ios/topics/niva-bupa-health) · [bupa members world](https://appshunter.io/ios/topics/bupa-members-world) · [membersworld by bupa global](https://appshunter.io/ios/topics/membersworld-by-bupa-global) · [my bupa](https://appshunter.io/ios/topics/my-bupa) · [bupa uk](https://appshunter.io/ios/topics/bupa-uk) · [my bupa latin america](https://appshunter.io/ios/topics/my-bupa-latin-america) · [bupa global](https://appshunter.io/ios/topics/bupa-global) · [my bupa australia](https://appshunter.io/ios/topics/my-bupa-australia) · [besa health](https://appshunter.io/ios/topics/besa-health) · [bup](https://appshunter.io/ios/topics/bup) · [bupa health](https://appshunter.io/ios/topics/bupa-health) · [irmeet](https://appshunter.io/ios/topics/irmeet) · [medgo congress](https://appshunter.io/ios/topics/medgo-congress) · [eshrahly](https://appshunter.io/ios/topics/eshrahly) · [zaynax health](https://appshunter.io/ios/topics/zaynax-health) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*