# Buraco Pro HD — user reviews > 138 indexed App Store user reviews of Buraco Pro HD by EpochalStorm Games S.R.L, rated 4.70/5 from 1,503 ratings. - Source: https://appshunter.io/ios/app/buraco-pro-hd/id478300460/reviews - App overview in markdown: https://appshunter.io/ios/app/buraco-pro-hd/id478300460.md - Rating breakdown: 5★ 1,302 · 4★ 98 · 3★ 39 · 2★ 20 · 1★ 44 ## What do users think of Buraco Pro HD? Overall sentiment: mixed **Pros** - 🚀 Excellent game app - 👍 Enjoyable gameplay - 🌟 Great implementation - 💯 Best game ever **Cons** - 🐛 Rigged game mechanics - 🤖 Incompetent computer partner - 🤔 Questionable card distribution - 🔧 Frequent crashes and bugs - 🤑 Favors paid members **Commonly reported bugs** - App crashes after latest update - Unable to log in or access game - Scoring system issues **Most requested features** - Allow blocking more players - Improve computer AI - Add more game variations - Fix login and server issues ## Newest reviews (10 of 138) ### 2/5 — Frustrating and stacked against the player *2026-06-01, version 1.1.74* Although I have put up with all the really stupid things the computer, as my partner does, (eg splitting up a Buraco 7, 8 and 9 and separately 3,4 5 and joker, or putting a joker on a clean Buraco when there are plenty of other columns on which to put the wild card etc etc), this evening I saw the most egregious play so far. Six fours and a wild card laid down the same time but separately ie 4 fours and alongside 2 fours and a wild card, thus splitting a Buraco and losing 100 points. Absurd play. The whole game is heavily stacked against the player in every way, including the distribution of wild cards. In almost every hand the computer has infinitely more wild cards than the player ( usually 6/8 to the player’s 0, 1 or if lucky 2 - and this virtually every hand I think you need to review the programming, it’s obviously very unsophisticated and really spoils what should an enjoyable game. One last example why always put a card on the first column from the left when it could be better used on a different column. It all seems so silly ### 3/5 — France *2026-03-18* Dommage je ne parle pas italien et il n’y a pas d’anglais **Developer response:** Bonjour Chouchounel, il existe une langue anglaise, pour répondre à cette question, veuillez consulter cette FAQ: https://epochalstorm.helpshift.com/hc/en/3-burraco-e-pinelle-online/faq/176-how-can-i-change-the-language/ Bon jeu 🙂 L'équipe de Burraco et Pinelle ♥♦♣♠ ### 3/5 — Stupid partner play *2025-02-23, version 1.1.72* Love the game but the game is very stupid and makes extremely stupid plays like starting a new run instead of adding to the an existing one. Very frustrating. Also dumb on using 2’s suits. Moronic play. ### 1/5 — Rigged *2024-12-18* Dumb computer partner. There is Jack, 10, 9 of hearts on our board. My computer partner then lays down 7, 6, joker as hearts as a separate run. It should have been Jack, 10, 9, joker, 7, 6. This game is rigged. My computer partner is programmed to be incompetent. Today my computer partner played the following in the same play… 10, 10, 10 and separately, 10, 10, 2. Why? My computer hardly ever plays cards. All I ask is for my computer to play at the same level as my two computer opponents. **Developer response:** Greetings, the robot deliberately doesn't play too well because it simply has to replace anyone who loses connection for 5 minutes to give them time to come back; if he played like an expert player there would be the risk that someone would make him play specifically in their place to win matches Have a good game The Burraco and Pinelle Staff ♥♦♣♠ ### 1/5 — Rigged *2024-11-06* This game is rigged. My computer partner is programmed to be incompetent. Today my computer partner played the following in the same play… 10, 10, 10 and separately, 10, 10, 2. Why? **Developer response:** Greetings, the robot deliberately doesn't play too well because it simply has to replace anyone who loses connection for 5 minutes to give them time to come back; if he played like an expert player there would be the risk that someone would make him play specifically in their place to win matches Have a good game The Burraco and Pinelle Staff ♥♦♣♠ ### 3/5 — Fake reviews *2024-09-22, version 1.1.71* I believe most of the five star reviews are fake and the bad reviews are edited. If you continue to use the free version after a while you will never win. They say the cards are dealt randomly but the developer has control and uses it. Also if you try to contact support they so not respond back to you in English. ### 1/5 — Mi è passata la voglia *2024-08-25, version 1.1.70* L’app di per se, come il gioco, è bella. Ma do una stella, perchè più volte sono stato preso a parole, mi hanno detto di tutto (mentecatto, asino, testa di ca**o, ecc) solo perché non mi uscivano le carte giuste. E per lo più non potevo nemmeno rispondere, perché essendo nuovo, fino a che non arrivi al livello 9, puoi solo subire e arrabbiarti. Ho dovuto rinunciare più volte alle partite perché era insopportabile il fatto di essere preso di mira. Terribile!!! ### 3/5 — Good but room for improvement *2024-08-04, version 1.1.70* I like the game but I feel that the algorithm is strange as there are days on end that I only lose all matches and there are also many times when I don’t have any jokers at all throughout the entire game. I have been playing the game for many years so I don’t think it can be attributed to being a beginner in the game. The other players are also frequently very rude when they find out that I am not Italian, saying that this site is only for Italians and that I should go elsewhere. Others are very rude swearing and using some rather unpleasant expressions. However, despite it all it has been very helpful during my long hospital stay. Taking my mind of things. ### 5/5 — Súper *2024-06-26, version 1.1.70* Il migliori ### 1/5 — Dumb Computer Partner *2024-06-24* Consider this… all in diamonds. 10, 9, 8 is on the table for my computer partner and me. It’s my partner’s turn. On the 10, 9, 8 he plays 7… …but in that same play, all diamonds, he plays as a separate run… 5, 4, J. He could have played 10, 9, 8, 7, J, 5, 4. **Developer response:** Hello Mark, I suppose you play against the computer, in this case I inform you that the computer is programmed in the same way both as a partner and as an opponent, however with a medium / low skill, so it is only you with your human intelligence that makes the difference. ## Most critical reviews (10 lowest-rated) ### 1/5 — Favorecimento *2026-06-19* Os Vips nem precisam jogar, recebem vários coringas e jogos melhores. Pagou, ganhou… **Developer response:** Salve, O sistema não existe em nenhum mecanismo que favoreça ou privilegie um jogo: as regras de força e a natureza casual se aplicam a todos. Não há razão para "ostacolare" um jogador em particular: a natureza do jogo depende de uma laje de cartas distribuída casualmente e da laje celta do jogo. Lo Staff di Burraco e Pinelle ♥♦♣♠ ### 1/5 — Vous affichez pas tous les avis!!!! *2026-06-08* Vous affichez pas tous les avis c’est bizarre, j’écris beaucoup des avis mais quand il y a un avec une étoile, je pense, on ne le voit pas Play Store elle est complice toujours **Developer response:** Bonjour, malheureusement je n'ai pas compris votre message. Que voulez-vous dire par « quand il y a une étoile » ? ### 1/5 — Bad Programming *2026-03-29, version 1.1.74* The computer partner should play as well as the opposing computer partners. The computer partner just sits there for most of the game never playing any cards. It’d be nice to know what he has in his hand just to see how stupid it is. ### 1/5 — Tendencioso *2025-09-29* Este jogo é totalmente parcial e tendencioso para quem paga. **Developer response:** Olá, garantimos que não existe nenhum mecanismo que favoreça ou prejudique qualquer jogador: as mesmas regras e aleatoriedade se aplicam a todos. Não teríamos motivos para "atrapalhar" nenhum jogador em particular: o resultado das partidas depende apenas das cartas distribuídas aleatoriamente e das escolhas do jogo. Equipe Burraco e Pinelle ### 1/5 — Manipulação Total pra quem paga!!!! *2025-09-05* Jogo ridículo, totalmente manipulado pra quem paga!! Pay-to-win. Isso é um estelionato!!! **Developer response:** Buongiorno, grazie mille per la recensione 💛, siamo felici che ami il gioco! Lo Staff di Burraco e Pinelle ♥♦♣♠ ### 1/5 — Rigged *2025-09-03* Playing against the computer… we have 5 kings on the table. My AI computer partner then discards a king Dumb computer partner. There is Jack, 10, 9 of hearts on our board. My computer partner then lays down 7, 6, joker as hearts as a separate run. It should have been Jack, 10, 9, joker, 7, 6. This game is rigged. My computer partner is programmed to be incompetent. Today my computer partner played the following in the same play… 10, 10, 10 and separately, 10, 10, 2. Why? My computer hardly ever plays cards. All I ask is for my computer to play at the same level as my two computer opponents. There is a difference between having the computer partner play a medium level and a stupid level. **Developer response:** Greetings, the robot deliberately doesn't play too well because it simply has to replace anyone who loses connection for 5 minutes to give them time to come back; if he played like an expert player there would be the risk that someone would make him play specifically in their place to win matches Have a good game The Burraco and Pinelle Staff ♥♦♣♠ ### 1/5 — Não consegui jogar *2025-08-12* Depois de preencher mil informações, ele recomeça **Developer response:** Saudações barbarabatbara, Aqui você encontrará nossas Perguntas Frequentes, que explicam como instalar e registrar o jogo, além de fornecer todas as outras informações necessárias.: https://epochalstorm.helpshift.com/hc/it/3-burraco-e-pinelle-online/section/13-installation-and-registration/ Boa diversão Lo Staff di Burraco e Pinelle ♥♦♣♠ ### 1/5 — Rigged *2025-07-24* Dumb computer partner. There is Jack, 10, 9 of hearts on our board. My computer partner then lays down 7, 6, joker as hearts as a separate run. It should have been Jack, 10, 9, joker, 7, 6. This game is rigged. My computer partner is programmed to be incompetent. Today my computer partner played the following in the same play… 10, 10, 10 and separately, 10, 10, 2. Why? My computer hardly ever plays cards. All I ask is for my computer to play at the same level as my two computer opponents. There is a difference between having the computer partner play a medium level and a stupid level. **Developer response:** Greetings, the robot deliberately doesn't play too well because it simply has to replace anyone who loses connection for 5 minutes to give them time to come back; if he played like an expert player there would be the risk that someone would make him play specifically in their place to win matches Have a good game The Burraco and Pinelle Staff ♥♦♣♠ ### 1/5 — Problemi con l’accesso online *2025-05-02* Da mesi ormai ci vogliono molti minuti per accedere online, se mai si riesce. Ho contattato il servizio clienti senza alcun risultato **Developer response:** Buongiorno, grazie per averci scritto e mi dispiace per i problemi di accesso online che stai riscontrando. Capisco la frustrazione, soprattutto considerando che la situazione va avanti da tempo e che non hai ancora ricevuto supporto efficace. Al momento il gioco in sé non presenta rallentamenti generali, quindi potrebbe trattarsi di un problema legato alla tua connessione ad internet. Ti suggerisco di contattare il tuo gestore internet e di esporgli il problema. Se non dovessi risolvere contattando il gestore ti chiedo cortesemente, se puoi, di fornirci qualche dettaglio in più (orari in cui succede più spesso, eventuali messaggi d’errore), così possiamo indagare più a fondo e cercare una soluzione concreta. Intanto ti ringrazio per la pazienza e il supporto. Ti assicuro che ci impegneremo a farti tornare online il prima possibile. Lo Staff di Burraco e Pinelle ♥♦♣♠ ### 1/5 — Worst app! *2025-03-12, version 1.1.72* Terrible terrible app ## Most praised reviews (10 highest-rated) ### 5/5 — Top *2026-06-07, version 1.1.74* Best card game ever! ### 5/5 — S’il vous plaît *2026-01-25* J’aimerai pouvoir jouer en français J’aimerai moi aussi jouer en français **Developer response:** Buongiorno e benvenuto in Burraco e Pinelle, Per installare il gioco segua le indicazioni presenti al seguente link: https://apps.apple.com/it/app/burrachi-e-pinelle-online/id467578551 Al seguente link può leggere come fare la registrazione: https://epochalstorm.helpshift.com/a/burraco-e-pinelle-online/?s=installation-and-registration&f=how-do-i-register-with-the-computer&l=it Se dovesse avere altre domande può scrivere una email a burracoepinelle@outlook.com gni volta che lo desidera o può leggere le nostre FAQ: https://epochalstorm.helpshift.com/a/burraco-e-pinelle-online/ Buon gioco :) Lo Staff di Burraco e Pinelle ♥♦♣♠ ### 5/5 — Love it!!! *2026-01-06, version 1.1.74* This is my preferred game app!!! Specially because you can play in four! ### 5/5 — La distribuzione delle carte é pessima *2025-08-12, version 1.1.72* La distribuzione non é equilibrata. In più se vuoi dare la partita vinta allˋ altra squadra ti puniscono con perdita di punti; ció produce enorme frustrazione. ### 5/5 — El mejor *2025-07-19, version 1.1.72* Magnifico Juego, corre muy bien en la plataforma. Felicitaciones a sus creadores .Participantes respetuosos. ### 5/5 — Good *2025-07-01, version 1.1.72* Good ### 5/5 — Best game to keep you entertained… *2025-06-11, version 1.1.72* Sometimes you find annoying players but overall highly recommended. ### 5/5 — Addicted *2025-01-09, version 1.1.72* Love the game ### 5/5 — La meilleure application pour le Burraco *2024-10-12* Cette application fonctionne parfaitement et permet, entre autre, d’organiser des parties avec des amis. Excellente ! Ce site est très bien fait, je le conseille ! 😉 **Developer response:** Bonjour, merci beaucoup pour votre avis, nous sommes heureux que vous aimiez Burraco et Pinelle !!! Bon jeu :) Le Staff Burraco et Pinelle ♥♦♣♠ ### 5/5 — Gran app *2024-07-03, version 1.1.70* Un excelente app, permite jugar con gente de todo el mundo. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*