# Burberry — user reviews > 67 indexed App Store user reviews of Burberry by Burberry Ltd, rated 4.90/5 from 2,966 ratings. - Source: https://appshunter.io/ios/app/burberry/id1178794164/reviews - App overview in markdown: https://appshunter.io/ios/app/burberry/id1178794164.md - Rating breakdown: 5★ 2,805 · 4★ 97 · 3★ 29 · 2★ 10 · 1★ 25 ## What do users think of Burberry? Overall sentiment: positive **Pros** - 👍 Easy to shop - 👍 Seamless luxury experience - 👍 Gorgeous content and design - 👍 Classy and stylish - 👍 Wonderful user-friendly experience - 👍 Excellent selection of products - 👍 Fast and easy to use - 👍 Fluid design - 👍 Rich in content - 👍 Enjoyable way of browsing **Cons** - 🐛 Buggy and crashes frequently - 🐛 Slow and sluggish performance - 🐛 Logging out issues - 🐛 Compatibility problems - 🐛 Difficult to manage and navigate - 🐛 Billing process issues - 🐛 Registration problems - 🐛 Lack of product availability and stock issues **Commonly reported bugs** - App crashes when trying to view order history - Size guide not working - Unable to register using Gmail account - App force closes when browsing - Slow loading of product images **Most requested features** - Dark mode option - Improved account management and login experience - Enhanced search and filtering functionality - Expanded product selection and availability - Streamlined checkout and billing process - Deeper integration with Apple features (e.g., password autofill) ## Newest reviews (16 of 67) ### 2/5 — Account Log-in *2022-04-02* I am not sure what has happened with Burberry lately but some of the functionalities of the app that have been stunning started disappearing in the past year. Navigation in the app is super difficult. I don’t even want to mention the face that I can’t use the auto iOS password fill to log in to the account. Not sure why key features are being removed… ### 3/5 — Good but weird bugs in system *2022-01-09* I cant register using my gmail and the size guid wont work. ### 2/5 — A shame *2022-01-04* I do love Burberry, and it’s new direction, but this app is unnecessarily difficult. The search function, the filtering, the sorting, and it inexplicably turns your music off, a real shame. ### 5/5 — Burberry *2021-05-16* My favorite brand. I love it and their easy app. ### 5/5 — Polo top *2021-01-01* Great and easy to use ! Love it ### 5/5 — Festive Products *2020-12-12* I am a grandmother that has my tv on a lot. I noticed on Hallmark TV Christmas, your products are seen on a lot of people playing their parts. On Facebook I see your Burberry product a lot. Amazing. Happy Holidays ### 5/5 — Easy to use *2020-12-06* pretty organized ### 3/5 — Sale but not many things to buy *2020-12-06* Not many choices of sizes. Always not enough quantities for the popular ones. ### 5/5 — Love the brand *2020-12-05* I absolutely love this brand the quality of the items are one of the best. ### 5/5 — Amazing *2020-12-05* Amazing ### 5/5 — Ju *2020-11-02* Love Burberry and shopping on there site is a joy during these trying times. Gift packaging makes you feel even more spoilt!! Would definitely recommend xx ### 5/5 — Lil Vintage *2020-10-08* The easiest app I have ever used. Honestly I can’t appreciate this brand enough. Thank you for everything we wanted. ### 5/5 — Rate quality *2020-08-12* The best quality loved ot😍 ### 5/5 — Beautiful website *2020-07-15* Interactive website with lots to explore, amazing. Love it! ### 5/5 — Exelent *2020-07-07, version 9.5.1* Exelent ### 5/5 — Excellent selection of product! *2020-06-22* Great app. Easy to browse the products and shop. ## Most critical reviews (10 lowest-rated) ### 1/5 — App has bugs *2023-01-02* Using iPhone 14 pro max Using browse link under ‘me’ takes me to the main screen ### 1/5 — Doesn’t work *2021-02-25* Doesn’t load anything whatsoever making the app just a waste of memory. My account was deleted as well. ### 1/5 — False advertising *2020-12-24, version 10.5* Advertised delivery by December 24th if ordered by December 23rd 3PM EST. The cutoff ended up being 12PM EST instead with no attempt at resolution by unhelpful customer service representative Wendy. ### 1/5 — Not enjoyed *2020-07-23, version 9.5.2* Very hard to manage ### 1/5 — Slow and sluggish *2020-03-21* This app is so slow and sluggish when I just want to look at the fashion of Burberry! Burberry please update your app so it is faster on iOS 12 ### 1/5 — Fiff and faff *2019-10-03* There is too much fiffing and faffing around. I don’t want to sign in constantly, The current app update says I don’t have to, but I do, so I can’t be arsed anymore and I’ve deleted it! ### 1/5 — Buggier than a swamp full of mosquitoes *2018-12-18* Can’t register despite repeated attempts. Forget it. Too hard. Burberry need to do some UX testing. ### 1/5 — Horrible and crashes with MAJOR glitches *2018-04-18* I have been a loyal customer for years. Was amazed to finally see an app to buy on the go. However, when purchasing items they overcharged me. Support was no help as well. Hopefully this is fixed. ### 1/5 — This app sucks *2018-01-29* I cannot even find my country in this app. Such a racism app. Never purchase Burberry. ### 1/5 — Not worth it *2017-07-18, version 1.3.0* Really weird tap feedback. Just trying to scroll I end up clicking random items. Login also screws up half the time and it's sloooooow ## Most praised reviews (10 highest-rated) ### 5/5 — Find my size! *2024-11-15* Happy I was able to find my size online especially after I was told it was sold out! ### 5/5 — Great *2024-09-12* Easy to shop ### 5/5 — My Brand My Burberry! *2023-09-06* I fell in love with the Burberry brand as a little boy. Burberry is a luxury fashion house that has been around since 1856. Known for their iconic trench coats and check patterns. Burberry clothes are made with high-quality materials, technically designed for functionality and are created to last. They have a wide range of clothing options for both men and women, including jackets, coats, dresses, pants, and more. I don’t know of anyone who loves this brand more than I do. It is and will always be my luxury brand of choice. Follow for updates on the latest Burberry finds :-) -@michaeldweaverjr ### 5/5 — miss *2023-08-13* I like the shoe . it is my favourate brand ### 5/5 — Payment *2022-11-28* Tried paying 8 times wouldn’t take my Apple Pay bank said there PS2 system was not compatible? Lots of stock out of stock ### 5/5 — Great Service!! *2022-05-20* I love shopping with you all the customer service is wonderful I feel like I’m at home when I’m at the stores ### 5/5 — Supreme & Burberry *2022-03-08* Supreme & Burberry awww!!! Whoop! Whoop! 2 the 🦋 Juggalos & Juggalattes let’s hope prices are fair for the Supreme customers sake otherwise it’s going to be a rich 🤑 boys club and it loses it purpose of what really Supreme really his but at this rate who really listens or cares anymore, hey just being honest; collection is fire I am excited Juggalos. Be safe . Don’t support 🤖 Best wishes 2 everyone on the new fourth coming drop of Supreme X Burberry. Yeeea!! ! ### 5/5 — Epitomises the brand *2021-10-29* Love this app, love the scrollable stories, love the layout, beautiful design as always, easy to shop and explore products. Well done Burberry! ### 5/5 — Roy *2021-07-02, version 11.3.1* Love Burberry ### 5/5 — Love Burberry *2021-06-26, version 11.3.1* I’m mr.Burberry 😎 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*