# Burger 21 Patty Perks — Burger 21 Patty Perks App

> Loyalty program app for earning points and rewards at a burger restaurant. (iPhone/iPad app by GrillSmith Restaurant Group LLC.)

- Source: https://appshunter.io/ios/app/burger-21-patty-perks/id874272282 (this page in markdown: same URL + `.md`)
- Developer: [GrillSmith Restaurant Group LLC](https://appshunter.io/developer/1378600154)
- Category: Food & Drink, Shopping
- Price: Free
- Rating: 4.80/5 from 2,844 App Store ratings · 78 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 82 MB
- Languages: American English, French (France), European Spanish
- Released: 2014-10-05
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/burger-21-patty-perks/id874272282/reviews.md

## What is Burger 21 Patty Perks?

Welcome to the Burger 21 Patty Perks App! Patty Perks App members can use the app to order ahead, earn patty points on qualifying purchases, redeem available rewards, reach new tiers with increased benefits, and participate in Patty Perks only specials and offers.

As a Patty Perks member you will get to:

• Pay with your phone in store
• Order ahead for pickup or delivery
• Earn $1 of Perks progress for every $1 you spend
• Track your Perks and receive Patty Rewards
• Share your opinion on everything Burger 21
• Get exclusive Parry Perks member deals, offers and info on what's happening at your favorite Burger 21

## Key features

- Order ahead for pickup/delivery
- Earn loyalty points
- Redeem rewards
- Track loyalty progress
- Pay with phone
- Exclusive member deals

## What do users think of Burger 21 Patty Perks?

Overall sentiment: negative

**Pros**

- 👍 Fresh and good quality of beef
- 👍 Friendly and quick service
- 👍 Consistently good food
- 👍 Awesome burgers and sauces
- 👍 Rewards program

**Cons**

- 🐛 App issues (crashes, freezes, bugs)
- 🐛 Delivery/address issues with app updates
- 🐛 Rewards program problems (points not tracking, unable to redeem)
- 🐛 Payment/ordering issues (no guest option, unable to add/remove items)
- 🐛 Outdated password rules and security features

**Commonly reported bugs**

- App not recognizing valid addresses for delivery
- Rewards points not tracking properly
- Inability to add/remove items or customize orders
- Crashes and freezes when trying to place orders

**Most requested features**

- Add Apple Pay option
- Improve rewards program (based on spend, not just visits)
- Enhance user experience (more intuitive design, ability to view menu at all times)
- Fix delivery/address functionality
- Improve password and security features

## Recent user reviews (10 of 78)

All indexed reviews: https://appshunter.io/ios/app/burger-21-patty-perks/id874272282/reviews.md

### 1/5 — Closed on July 4 - no notice

*2026-07-04, version 4.0.3*

The Ballantyne location is closed with no warning - hoping we can be refunded for our online order.  The Georgia location is open…?

### 1/5 — Awful, Broken App

*2026-02-04, version 4.0.3*

What is wrong with apps these days? Nothing works. Login doesn’t work, password reset doesn’t work. Eventually it let me log even though my password was “incorrect”. Just horribly built. Also why does it require email and phone and 50 other forms to sign in? We are ordering burgers mot filling out tax documents.

### 4/5 — It was not spectacular this time

*2026-01-29, version 4.0.3*

I had to go inside. Last time I texted for one number and they brought my order to me.

### 1/5 — Online order forces account- no guest option

*2025-03-19, version 4.0.2*

Took over 20 min, re-entered order, address and cc 3x… don’t be greedy getting customer data. Just give guest option

### 5/5 — Happy Customers

*2025-03-12, version 4.0.2*

Fresh & good quality of beef. Dominic is the best at the restaurant

### 1/5 — Can’t order by phone and your ap is trash.

*2025-02-15, version 4.0.2*

Can’t order by phone and your ap is trash

### 1/5 — No ption to add or remove cheese

*2024-11-22, version 4.0.2*

No ption to add or remove cheese on app

### 1/5 — Terrible transition

*2024-11-03, version 4.0.1*

Somehow you have my phone number - which would make it easy for me to sign in - but instead I have to use an email address??? And I’m not sure what email address is associated with that phone number in your system, so now I’ve just wasted all that time trying to figure out that email that at this point it was faster to delete the app and try ordering somewhere else.

### 4/5 — Needs Apple Pay

*2024-09-19, version 4.0.1*

Only gripe is Apple Pay is needed. I don’t like to save any cards on these apps due to the app’s requirement to have an account in order to create an online order. Allowing for Apple Pay can eliminate the risk of someone accessing your personal credit/debit card in case if an account gets hacked.

### 1/5 — Payment options

*2024-09-02, version 4.0.1*

There is no apple pay for such a upscale restaurant

## Frequently asked questions about Burger 21 Patty Perks

### What does the Burger 21 Patty Perks app do?

The Burger 21 Patty Perks app allows members to order food ahead for pickup or delivery, earn loyalty points on qualifying purchases, and redeem available rewards. It also provides access to exclusive member specials and offers.

### How do I earn rewards with the app?

You earn rewards by making qualifying purchases through the app. For every $1 you spend, you earn $1 of Perks progress. You can then track your Perks and receive Patty Rewards.

### Is the Burger 21 Patty Perks app free to use?

Yes, the Burger 21 Patty Perks app is free to download and use. There are no in-app purchases or ads mentioned.

### Can I pay with my phone using this app?

Yes, the app allows you to pay with your phone when you are in the store. This offers a convenient way to complete your transactions.

### What are the benefits of being a Patty Perks member?

As a Patty Perks member, you can order ahead, earn points towards rewards, track your progress, and reach new tiers with increased benefits. You also get access to exclusive deals, offers, and information about Burger 21.

## Version history (last 5 releases)

### 4.0.3 — 2025-07-09

- UI Improvements.

### 4.0.2 — 2024-11-14

- UI Improvements.

### 4.0.1 — 2024-03-06

- All new user interface.
- Performance improvements.

### 3.5.2 — 2023-08-29

Minor bug fixes and improvements.

### 3.5.1 — 2023-05-11

- Bug fixes and enhancements

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## More apps by GrillSmith Restaurant Group LLC

- [Grillsmith Fire Club](https://appshunter.io/ios/app/grillsmith-fire-club/id876315654)

All apps by GrillSmith Restaurant Group LLC: https://appshunter.io/developer/1378600154

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*