# BURGER KING® App — user reviews > 2,121 indexed App Store user reviews of BURGER KING® App by Burger King Corporation, rated 4.70/5 from 466,474 ratings. - Source: https://appshunter.io/ios/app/burger-king-app/id638323895/reviews - App overview in markdown: https://appshunter.io/ios/app/burger-king-app/id638323895.md - Rating breakdown: 5★ 404,869 · 4★ 31,836 · 3★ 8,612 · 2★ 4,408 · 1★ 16,749 ## What do users think of BURGER KING® App? Overall sentiment: negative **Pros** - 🚀 Easy to use app - 💰 Great coupons and deals - 🍔 High-quality food **Cons** - 🐛 Buggy and glitchy app - 🤖 Poor customer service and support - 🚫 Unable to cancel or edit orders - 🔄 Frequent app crashes and freezes - 🤷‍♀️ Inconsistent app functionality across locations **Commonly reported bugs** - App freezes during checkout - Incorrect item pricing and unavailable menu options - Issues with mobile payments and refunds **Most requested features** - Option to customize burgers and sandwiches - Ability to cancel or edit orders - Improved app stability and reliability ## Newest reviews (10 of 2,121) ### 2/5 — Slow *2026-08-29, version 7.80.0* App is slow to load while making purchases. ### 2/5 — Inflated prices *2026-08-29, version 7.80.0* Even if you do pick up, prices are higher, and food will not be made until you get. App is worthless ### 3/5 — Delivery *2026-08-28, version 7.80.0* It's absolutely mine boggling that the tracking is not in real time. It usually takes forever to get my food and by the time I'm on the verge of calling customer service and complaining it arrives cold. ### 3/5 — Got got the order but….. *2026-08-26, version 7.80.0* So placed the online order but the line for pickup was beyond ridiculous. So I went inside, another long line with only one person at the counter. Fortunately I skipped the line to ask about picking up the order as the line outside was too long and was able to get it immediately. Then downhill. Burger was warm, fries cold, soda machine was missing a bunch of flavors. Not the best experience ### 5/5 — BK *2026-08-26, version 7.80.0* King ### 5/5 — Loving the app *2026-08-25, version 7.80.0* Love the deals ### 5/5 — Seriously? *2026-08-25, version 7.80.0* Order is never ready and make you wait in the drive thru line for it. Do you understand what fast food means? The Harleysville Main Street Store is the WORST! Wish the store was as good as the app. 5 stars is for the app 1 star for the store! ### 5/5 — Convenient *2026-08-25, version 7.80.0* I like that I can mobile order it for NOW from my Walmart parking lot and swing in and out to get food on my way home. I also like special deals because I love a bargain and can skip a full price if I’m not starving.😁 ### 2/5 — Waited to get cold food *2026-08-25, version 7.80.0* I placed my order on the app to have to wait in line and then get told to pull up and park because they were waiting on my Whoppers. Ask the young lady when she gave me my food was it ketchup and she replied yes. Well I get back to work to eat lunch… Cold! And I requested off the grill and ketchup. My result neither one!! ### 5/5 — Love *2026-08-25, version 7.80.0* Love Burger King down! ❤️🎉🥗 ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-08-29, version 7.80.0* Constantly freezes and when I try to log in it wants to sign me up for a new account and I get an error saying I can’t have duplicate accounts. ### 1/5 — can’t log in *2026-08-29, version 7.80.0* keeps saying i have a duplicate account when i try to log in. i already have an account but when i enter my email, it tries to create a new account. cant contact support through the app either it keeps freezing. ### 1/5 — Did not deliver *2026-08-28, version 7.80.0* Ordered food, driver never delivered. No photo. No cantact. Burger King only offer half my money back. ### 1/5 — Login/Sign up issues *2026-08-28, version 7.80.0* says i made an account. never did..doesnt send a recovery code ir nothing and appearantly is a common issue with many saying theres a duplicate account. ### 1/5 — Issues with linking account *2026-08-28, version 7.80.0* having issues linking my Walmart + with BK app to receive my discount and I haven’t had any success trying to reach someone to help me with the issue. but there is no options for you to choose from for my issues. can’t find a phone number to call and speak with. ### 1/5 — The app is not customer friendly *2026-08-28, version 7.80.0* I clicked on an offer and it did not add it to my order. You should make it more user friendly ### 1/5 — Charged but don’t receive the food *2026-08-27, version 7.80.0* The app had problems said known issues yet my payment went through but I didn’t receive any food. There’s no one to call the store just said wow that’s not good but that didn’t help me any so I’m out money and didn’t get to eat on my lunch hour this is a terrible app ### 1/5 — Canada isn’t available *2026-08-26, version 7.80.0* I was gonna try out the app and redeem coupons but no where in Canada is an option which is kinda dumb since there’s Burger Kings all over the place ### 1/5 — Ordering Errors *2026-08-25, version 7.80.0* I’ve been using this app on and off for the past couple of months. It used to work just fine, Now whenever I place an order there is always an error. Doesn’t matter if it’s small or big “your order hit a snag” is what I end up getting. It takes my money every time my order gets cancelled or not anyway. If this gets fixed I might consider coming back. ### 1/5 — Wouldnt let me place order *2026-08-25, version 7.80.0* I went to my cart to checkout for an online order and did apple pay, says it gone through with apple pay so i assume its placed and drive to burger king and come to find out it wouldnt place because an item i ordered is out of stock and wouldnt tell me, idiotic app design that you couldnt tell me at all fix your app. ## Most praised reviews (10 highest-rated) ### 5/5 — They not bad *2026-08-29, version 7.80.0* They food came out fresh the workers are nice and funny they do there job right and they don’t cause a lot i would definitely recommend coming here ### 5/5 — Love it *2026-08-29, version 7.80.0* i loveeeeee bk like literally me favvvv . 😍😍😍😍😘 ### 5/5 — App *2026-08-29, version 7.80.0* Good app and great rewards and deals ### 5/5 — Why I love Burger *2026-08-28, version 7.80.0* Food slaps every Time if I could I would hug the workers and tell them great job 🫪 and maybe give them a fry🫠 ### 5/5 — Love *2026-08-28, version 7.80.0* Love ### 5/5 — Whopper *2026-08-28, version 7.80.0* Geo the manger at the Covington ky location replaced my whoppers that were messed up Grrr of charge. He was so kind and generous this is exactly the type of manager you guys need him alone is what made this visit a 5 star tysm Geo for the wonderful experience ### 5/5 — Whooper!!!!! *2026-08-28, version 7.80.0* Today I had the BEST Whopper in years! Thank You fro an old timer Whopper Fan!!! ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2026-08-27, version 7.80.0* ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Bk *2026-08-26, version 7.80.0* Have it your way ### 5/5 — Whopper *2026-08-26, version 7.80.0* It’s yummy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*