# Burgerville Ordering — Pickup. Delivery. Rewards. > Mobile ordering and rewards program for a regional fast-casual restaurant chain. (iPhone/iPad app by Burgerville LLC.) - Source: https://appshunter.io/ios/app/burgerville-ordering/id1087442505 (this page in markdown: same URL + `.md`) - Developer: [Burgerville LLC](https://appshunter.io/developer/1422115433) - Category: Food & Drink, Lifestyle - Price: Free - Rating: 4.77/5 from 10,342 App Store ratings · 137 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 130 MB - Languages: English - Released: 2016-07-11 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/burgerville-ordering/id1087442505/reviews.md ## What is Burgerville Ordering? Welcome to Burgerville’s ordering app and rewards store where you earn points with every $1 you spend. With the Burgerville app you become a member of Localville where it’s easy and convenient to order your Burgerville favorites while earning points towards free food. Earn 10 points for every $1 you spend. Choose rewards like an Original Cheeseburger, Fries, Everyday Shakes, ½ lb Colossal Burger, Bacon Cheeseburger and more . . . yum! Since Burgerville is locally sourced, every dollar you spend supports over 1,000 local ranchers, farmers, and producers. With our app, Localville members can: • Earn free food just for joining • Earn 10 points for every $1 you spend • Use your points to get almost anything on the menu for free • Climb our status levels from Small Fry to Big Cheese • Personalized offers and exclusive menu items • Conveniently order ahead for pick-up or delivery • Customize your order the way you like it • Receive a free treat on your birthday ## Key features - Earn points on every purchase - Redeem points for free food - Order ahead for pickup or delivery - Customize orders - Loyalty status levels - Personalized offers - Birthday rewards ## What do users think of Burgerville Ordering? Overall sentiment: negative **Pros** - 🚀 Easy to use app - 👍 Convenient curbside pickup - 🤗 Friendly and helpful staff - 🍔 Great food quality **Cons** - 🐛 Buggy and unreliable app - 🤔 Confusing and unintuitive interface - 💳 Difficult payment options - 🚫 Missing features like Apple Pay - 🤷‍♀️ Inconsistent order fulfillment **Commonly reported bugs** - App crashes when trying to access rewards - Unable to save credit card information - Incorrect orders due to app issues - Online ordering not available at certain locations **Most requested features** - Allow use of physical gift cards - Improve reward redemption process - Add more customization options - Provide order status updates - Enable drive-thru ordering through app ## Recent user reviews (10 of 137) All indexed reviews: https://appshunter.io/ios/app/burgerville-ordering/id1087442505/reviews.md ### 5/5 — First Rewards Points *2026-08-10, version 5.1* Great Job! ### 5/5 — Best burger *2026-07-26, version 5.1* Best fast food burger chain IN AMERICA ### 4/5 — Move that login checkbox first! *2026-07-16, version 5.1* Seriously you have the action button before the checkbox you must check to action the button. Incorrect UX flow. Put stats on how many people click the button before the checkbox! Gets me 100% of the time lol ### 5/5 — Love !!! *2026-07-08, version 5.1* loveee ### 5/5 — Great *2026-05-29, version 5.1* Great ### 5/5 — Friendly service *2026-04-30, version 5.1* The gal working was super friendly and engaging! ### 5/5 — I don’t like In-N-Out burger *2026-04-24, version 5.1* Always great Customer service at this Burgerville ### 1/5 — Rude customers service *2026-03-19, version 5.0* The young lady who was at the drive through asked me while I was ordering if I wanted any sauce I said yes! She ok if everything on the screen looks good. Please pull forward and I will have your total for you at the window. I said OK I pull forward. I finally get to the window. She gives me my drink. She gives me my food as she’s handing me my food, I ask if there a sauce is in the and I asked for extra napkins as my bag had sauce all over it. She says yes, as she goes to give me napkins. I look in the bag and I noticed that the sauce isn’t in there so she comes back with the sauce keep in mind I asked if the sauce was in the bag I didn’t ask her can I have sauce? I asked if sauce was in the bag she then returned to the window with two sauces and napkins, and says next time you will need to pay for those. And that they’re $.50 each I said I ordered them she says no you didn’t. I told her yes I did and told her that she asked me if I wanted sauce and I said yes so then she proceeds to say. oh, I’m sorry I must not have heard you. I said that’s fine if you didn’t hear me, but please do not call me a liar and have a nice day. Her response and telling me that I did not order something when I did was not very customer service like. ### 1/5 — Not happy *2026-03-10, version 5.0* Went for 65th Birthday ordered and we’re charged full price for the cheeseburgers when I asked why she said you could only order 5 things I said if you had told them me that I would have made it 2 orders for my husband and I she said their was nothing she could do about it and blew me off very unhappy that I was charged $3.20 more plus tax ### 3/5 — Battery sucker *2026-02-15, version 5.0* The app works fairly well but it has something going on in the background that consumes the battery. Looks to be something having to do with location polling. ## Frequently asked questions about Burgerville Ordering ### What does the Burgerville Ordering app do? The app allows you to order your favorite Burgerville meals for pickup or delivery. It also functions as a rewards program where you earn points for every dollar spent, which can be redeemed for free food and other benefits. ### How do I earn rewards with the app? You earn 10 points for every $1 you spend through the app. Upon joining, you'll also receive free food. As you accumulate points and spend, you can climb through different status levels, unlocking further benefits. ### Can I customize my orders? Yes, the app allows you to conveniently customize your order exactly the way you like it. This ensures you get your meal prepared to your specific preferences before picking it up or having it delivered. ### Is the app free to use? Yes, the app is free to download and use. There are no upfront costs associated with joining the loyalty program or using the ordering features. Monetization comes from in-app purchases of food items. ### What kind of rewards can I get? You can redeem your earned points for a variety of menu items, including an Original Cheeseburger, Fries, Everyday Shakes, ½ lb Colossal Burger, and Bacon Cheeseburger. You also receive a free treat on your birthday. ## Version history (last 5 releases) ### 5.1 — 2026-04-22 We’ve made some performance improvements and fixed some bugs to keep everything running smoothly. ### 5.0 — 2025-05-13 We’ve made paying even easier! You can now Scan to Pay — just scan a QR code to complete payments quickly and securely. Even better, you can redeem a reward at the same time. As always, we’ve made performance improvements and squashed a few bugs to keep everything running smoothly. ### 4.3 — 2024-12-09 Apple Pay and Google Pay options now available. We also launched a new Challenge feature for exciting rewards. ### 4.2 — 2024-05-31 Thank you for using the Burgerville app. We've made some changes to make the migration over to our new app even smoother and the experience better! Enhanced ordering navigation, easier to track your points and status level progress, add points to your account by scanning the QR code on your receipt, check-in for rewards using your phone number, earn points when you refer a friend and more! ### 4.1 — 2024-05-06 We’ve made some changes to make the migration over to our new app even smoother and make the rewards experience even better! Enhanced ordering navigation, easier to track your points and status level progress, add points to your account by scanning the QR code on your receipt, check-in for rewards using your phone number, earn points when you refer a friend and more! ## Apps similar to Burgerville Ordering | App | Rating | Price | Category | | --- | --- | --- | --- | | [Bentley's](https://appshunter.io/ios/app/bentleys/id6469166990) | 3.8 (17) | Free | Food & Drink | | [Killer Burger](https://appshunter.io/ios/app/killer-burger/id1669311540) | 3.9 (134) | Free | Food & Drink | | [Black Rock Coffee Bar App](https://appshunter.io/ios/app/black-rock-coffee-bar-app/id6483943441) | 4.7 (1,432) | Free | Food & Drink | | [Roxy’s Island Grill](https://appshunter.io/ios/app/roxys-island-grill/id6446119716) | 4.9 (594) | Free | Food & Drink | | [Baja Fresh](https://appshunter.io/ios/app/baja-fresh/id658240462) | 4.5 (1,758) | Free | Food & Drink | | [Old Spaghetti Factory](https://appshunter.io/ios/app/old-spaghetti-factory/id1561909155) | 4.9 (12,518) | Free | Food & Drink | ## Related topics [burgerville](https://appshunter.io/ios/topics/burgerville) · [burgerville ordering](https://appshunter.io/ios/topics/burgerville-ordering) · [burgerville rewards](https://appshunter.io/ios/topics/burgerville-rewards) · [hillbilly burgers](https://appshunter.io/ios/topics/hillbilly-burgers) · [the noodles and burgers](https://appshunter.io/ios/topics/the-noodles-and-burgers) · [cjs butcher boy burgers](https://appshunter.io/ios/topics/cjs-butcher-boy-burgers) · [brambles snacks](https://appshunter.io/ios/topics/brambles-snacks) · [buzzin burgers](https://appshunter.io/ios/topics/buzzin-burgers) · [smashburger uk](https://appshunter.io/ios/topics/smashburger-uk) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*