# Burjeel Health — Burjeel, Medeor, lifecare, LLH

> Unified healthcare platform for appointment booking, records, teleconsultation, and medication tracking. (iPhone/iPad app by BURJEEL HOLDINGS PLC.)

- Source: https://appshunter.io/ios/app/burjeel-health/id1603973269 (this page in markdown: same URL + `.md`)
- Developer: [BURJEEL HOLDINGS PLC](https://appshunter.io/developer/1822272967)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.70/5 from 264 App Store ratings · 80 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 106 MB
- Languages: American English
- Released: 2022-03-18
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/burjeel-health/id1603973269/reviews.md

## What is Burjeel Health?

Burjeel Health
Healthcare. Reimagined.

The all-new Burjeel Health app brings a beautiful, intuitive design to your healthcare experience. Access medical services across Burjeel, Medeor, Lifecare, LLH, and soon Tajmeel — all from a single, seamless interface.

A whole new way to manage your health. Beautiful by design. We've completely reimagined the Burjeel Health app with a focus on simplicity and elegance. Every detail has been carefully considered to give you the most intuitive healthcare experience possible.
Powerful by function. Behind the beautiful interface lies powerful technology that connects you to your complete healthcare journey across our network of premium facilities.
Everything you need. All in one place.

Teleconsultation
Connect with specialists through high-quality video calls, right from your device. Healthcare, without the wait.

Appointments
Book appointments with a tap. Filter by location, specialty, or availability. Simple.

Health Records
Your complete medical history, securely stored and instantly accessible. View test results, medical reports, and clinical documentation whenever you need them.

Medications
Track prescriptions, set reminders, and never miss a dose. Your medication schedule, simplified.

ONE OR
Search for surgical expertise by organ, procedure, or specialty. Connect with the right surgeon for your needs or request a second opinion — effortlessly.

Health Articles
Access a comprehensive library of health information, curated by medical professionals.

Health Metrics
Seamlessly integrates with Apple Health and Google Fit to keep your health data in perfect sync.

Special Offers
Discover exclusive healthcare packages and seasonal promotions designed for your wellbeing.

Your health. Your privacy.
Burjeel Health protects your personal information with industry-leading security. Your data remains private, secure, and always under your control.

Availability
Burjeel Health connects you to our network of premium healthcare facilities: Burjeel, Medeor, Lifecare, LLH, and soon Tajmeel.

For support: patient.experience@burjeel.com Website: www.burjeelholdings.com

## Key features

- Teleconsultation with specialists
- Appointment booking and filtering
- Secure access to health records
- Medication tracking and reminders
- Surgeon search and second opinions
- Health articles and information
- Integration with Apple Health and Google Fit

## What do users think of Burjeel Health?

Overall sentiment: negative

**Pros**

- 🚀 Quick and easy appointment booking
- 👍 User-friendly interface and navigation
- 📱 Convenient access to medical records
- 🔐 UAE Pass integration for faster login
- ⭐ Smart filters for finding doctors
- 📋 Ability to view prescriptions and health records
- 🏥 Access to multiple Burjeel brands and specialties

**Cons**

- 🐛 Frequent login issues and crashes
- 🔐 Requires login credentials every app launch
- ⏱️ Slow performance and buffering
- 📱 OTP delivery failures and delays
- ❌ Server connectivity problems
- 🔄 Constant app update requirements
- 😤 Poor customer support responsiveness
- 🚫 Login attempt rate limiting
- 🔑 Automatic logout when app closes

**Commonly reported bugs**

- Login freezes or fails with UAE Pass authentication
- OTP not received or arrives too late
- App crashes during account creation
- Server not responding errors
- Lab reports not displaying despite being available
- App crashes when booking appointments
- Medication information not showing
- Endless loading on mobile number entry
- Automatic logout when app is closed
- Password field not accepting iOS autofill suggestions
- App doesn't open or shows connection errors
- Inconsistent doctor availability between app and website

**Most requested features**

- Remember login credentials or biometric authentication
- Download lab reports functionality
- View radiology images in app
- Integration with Apple Health for medications
- Pharmacy booking/ticket system
- Support for multiple users with same mobile number
- Persistent login sessions
- In-app complaint submission system
- Automatic OTP filling from SMS
- Better handling of international phone number formats

## Recent user reviews (10 of 80)

All indexed reviews: https://appshunter.io/ios/app/burjeel-health/id1603973269/reviews.md

### 1/5 — App full of bugs

*2026-08-16, version 1.12.7*

While tried to register a patient it throws error something went wrong. Plus for kids if they are mapped to parents phone number you can’t register them.Required proper knowledgeable developers to properly develop this. Seems novice developer developed it

### 1/5 — Very bad

*2026-07-28, version 1.12.7*

The new one is very confusing and requires multiple of step to book. I was a big fan of the old one , easy, friendly and  with one step u can book! With proper notification.

### 3/5 — Availability

*2026-07-13, version 1.12.7*

The application isn’t available outside UAE which we needed to share the prescription, medical reports..etc with doctors aboard!!!

### 3/5 — Please fix the login limits

*2026-07-04, version 1.12.7*

I appreciate how speedy the app updates are but a login limit per day doesn’t make sense given how often the app logs you out and how often this information needs to be accessed when you’re in hospital accessing different services and reports. Please consider changing the limit, especially and at least for  UAE pass logins.

### 5/5 — One of the best hospitals

*2026-06-04, version 1.12.6*

Very good Doctors and well caring nurses and other related staff. Nothing less than any five star rated hotels treatment provided

### 1/5 — Login not working

*2026-01-07, version 1.12.4*

The app Login is not working. I tried to signup many times but the error show “something went wrong”. Unable to sign in into the application. The process to login through UAE pass is also not straight forward. Looks like app is broken.

### 2/5 — Subpar

*2025-12-25, version 1.12.3*

Non native UI. Slow. Very slow. Unintuitive interface. More often than not I book appointment over the phone or choose a different provider.

### 5/5 — Good app

*2025-11-04, version 1.12.3*

The app is much better than the customer service to take appointments only

### 1/5 — Worst hospital and App

*2025-10-15, version 1.12.3*

Worst hospital ever Everytime u have to wait for million hours for anything even if you have appointment and no staff in pharmacy you will die from waiting need alooooootttt of improvement they take aloooottt of money to put in bucket instead of having more staff and qualified doctors.. i hope ministry of health do something for such of these hospitals with big name and smaaaalllllllll services and woooorssssttttt staffs

### 5/5 — Call Center

*2025-10-11, version 1.12.3*

Communication / follow ups need to improve.

## Frequently asked questions about Burjeel Health

### What is Burjeel Health?

Burjeel Health is a comprehensive healthcare application that allows users to access services from multiple Burjeel network facilities. It offers features like teleconsultation, appointment booking, health record management, and medication tracking.

### Does Burjeel Health have ads?

No, Burjeel Health does not contain advertisements. The app is free to download and use, focusing on providing a seamless healthcare experience without commercial interruptions.

### How does Burjeel Health handle user privacy and data security?

Burjeel Health employs industry-leading security measures to protect your personal health information. Your data is kept private, secure, and under your control, ensuring a safe healthcare management experience.

### What healthcare facilities are accessible through Burjeel Health?

The app connects you to a network of premium healthcare facilities including Burjeel, Medeor, Lifecare, and LLH, with Tajmeel facilities to be added soon.

### Can I book appointments with specific doctors through Burjeel Health?

Yes, you can book appointments by filtering through location, specialty, or doctor availability. The app also allows searching for surgical expertise by organ, procedure, or specialty.

### Does Burjeel Health integrate with other health tracking apps?

Yes, Burjeel Health seamlessly integrates with Apple Health and Google Fit, allowing your health data to stay in perfect sync across platforms.

### What are the common user complaints about Burjeel Health?

User reviews indicate frequent issues such as login problems, app crashes, slow performance, OTP delivery failures, and server connectivity issues. Some users also report constant update requirements and poor customer support responsiveness.

### What is the age rating for Burjeel Health?

Burjeel Health has an age rating of 17+, indicating it is intended for mature users. This is likely due to the sensitive nature of medical information and services provided.

## Version history (last 5 releases)

### 1.12.7 — 2026-06-11

Enjoy personalized notifications, improved search, and a new Korean Pavilion section and Enhanced health metrics. Plus, UI/UX upgrades and performance improvements for a better experience.

### 1.12.6 — 2026-01-17

Minor Bug Fixes.

### 1.12.4 — 2025-12-26

Minor bug fixes and performance improvements.

### 1.12.3 — 2025-08-22

Minor bug fixes added

### 1.12.2 — 2025-07-31

1. A complete redesign of the Burjeel Health experience.
2. Beautifully reimagined interface for intuitive navigation
3. Introducing teleconsultation for face-to-face care, virtually
4. Seamless integration with Apple Health and Google Fit
5. ONE OR: Find surgical expertise with remarkable simplicity
6. Enhanced appointment scheduling across all facilities
7. Redesigned medication tracking with intelligent reminders
8. Optimized performance for a fluid, responsive experience

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## More apps by BURJEEL HOLDINGS PLC

- [Nuryana](https://appshunter.io/ios/app/nuryana/id6755763286)
- [AssetPro BH](https://appshunter.io/ios/app/assetpro-bh/id6758506949)
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- [Vitality KSA](https://appshunter.io/ios/app/vitality-ksa/id6786658443)

All apps by BURJEEL HOLDINGS PLC: https://appshunter.io/developer/1822272967

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
