# Burlington Free Press — user reviews > 77 indexed App Store user reviews of Burlington Free Press by Gannett, rated 4.10/5 from 568 ratings. - Source: https://appshunter.io/ios/app/burlington-free-press/id525818989/reviews - App overview in markdown: https://appshunter.io/ios/app/burlington-free-press/id525818989.md - Rating breakdown: 5★ 304 · 4★ 137 · 3★ 44 · 2★ 18 · 1★ 65 ## What do users think of Burlington Free Press? Overall sentiment: negative **Pros** - 💗 Excellent local news coverage - 🗞️ Great for reading the paper online - 📰 Reliable and up-to-date reporting **Cons** - 🐛 Frequent app crashes and freezes - 📱 Clunky and unintuitive user interface - 💤 Slow and sluggish performance - 📢 Too many intrusive ads - 🔍 Difficult to navigate and find content **Commonly reported bugs** - App freezes and requires restart - Inability to access e-paper or certain sections - Login and account issues **Most requested features** - Bring back the old, more user-friendly app - Add pinch-to-zoom functionality - Improve stability and reduce crashes - Provide better account management options ## Newest reviews (15 of 77) ### 3/5 — Still a bit clunky, but improved *2026-01-26* Latest format is better than the previous one. **Developer response:** Hello, Thank you for using our app and providing your feedback. We have resolved the eNewspaper pinch and zoom issue you have identified, and your comments played a part in it. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. Thank you. ### 4/5 — They made the App even worse *2026-01-10, version 8.6.0* The old BFP app we've used for years seems to have been replaced by the new do-it-all app for the e-paper and the BFP website. They seem to have tried to combine it and it stinks. No more easy moving and zooming using what was the e-edition only app this paper originally had. Our old app stopped working on 9/16/23 and we realized the reason is they've moved to this new app. It's so hard to navigate now and jerky in execution as well, ...we'll probably cancel our subscription when it comes up for renewal. The old saying of -don't try to fix it if it is working ok- fell on deaf ears for whoever made the decision to implement this new app. ### 2/5 — Unable to read puzzle section *2025-12-01, version 8.6.0* Tried to use print edition app and it does not focus well enough to read parts of puzzle and other pages. Unable to contact BFP on app to get help or support or information. ### 4/5 — This app is a pain *2025-03-29* The prior app was great. I read this on my IPad - this new app is impossible to just enlarge a photo or an article without enlarging the whole page. And every time I get to a certain section it freezes and I have to close the app and start over. Bring back the old app! **Developer response:** Hello, Thank you for using our app and providing your feedback. We have resolved the eNewspaper pinch and zoom issue you have identified, and your comments played a part in it. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. Thank you. ### 4/5 — Definitely has problems *2024-02-02* At least once a week the app freezes entirely and I can't view te e-paper; and at least once a day the app freezes while viewing the paper and I have keep resetting the view by clicking. ### 1/5 — Latest changes to BFP app are awkward & frustrating *2024-01-21, version 7.5.1* If I want to enlarge a story in the lower right corner of a “page” I tap once and am always taken to the upper left, leaving me to scroll to the story I want to read. Along the way, an errant tap sends me into a different level. Being able to easily adjust these tap & swipe options could be much clearer. Is this new version of the BFP app a canned, off- the-shelf offering. Not sure who it is benefitting. 1/21/24: I am continually frustrated by the inferior quality of this app. Irarely, if ever, make it through an issue w/o it locking up, forcing me to close & reopen. Abysmal ### 1/5 — Big step backward *2023-12-23* We’ve been loyal Free Press subscribers for almost 50 years and have adapted to all the changes to the medium over those years. This latest move eliminating the standalone ePrint APP is the last straw. We pay to subscribe and now we’re subjected to pop-up ads to boot! The regular BFP APP is cumbersome, slow, unintuitive and just plain terrible. We’ll sadly be joining the ranks of former Burlington Free Press subscribers as a result. You wonder why local newspapers are failing? This is the reason. **Developer response:** Hello, Thank you for using our app and providing your feedback. We have resolved the eNewspaper pinch and zoom issue you have identified, and your comments played a part in it. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. Thank you. ### 1/5 — Worst app ever *2023-12-09, version 7.5.1* Impossible to navigate overseas. Endless loops, error messages, this app is in desperate need of upgrading. When I get back to the states I will look for other options to this app. I hate it ### 2/5 — Pop up ads *2023-11-27* Very annoying some automatically take the reader out of an article to a different website and then won’t let the reader return without clicking yes or closing the paper. If this continues on my account I will be canceling my subscription. Also - the new cartoon are disappointing! Nick Andrews ### 2/5 — Freezes every single day *2023-11-18, version 7.3.2* I try to read the newspaper daily It freezes every single day, at least twice And it’s a tiny newspaper…can’t imagine why I can download the NY Times andBoston Globe w/ no problem!!! ### 1/5 — Continued issues with this app on an iPad *2023-11-14* Fortunately, this app was changed to be able to use it easier on an iPad. The app is still a major pain in other ways. When I try to read USA Today, I now have a gray stripe across the top quarter of the whole paper so it is impossible to read. You still spend half the time when trying to read the paper closing all the ads in order to read it. I pay for the paper so I shouldn’t have to close out an ad on every different section in order to read the paper. Definitely takes twice as long to read the paper than it did just a few weeks ago before this app. I personally am feeling forced to access the news from the internet as the BFP has been reduced to an app that’s primary purpose is to advertise to you. I really miss reading my paper. **Developer response:** Hello, Thank you for using our app and providing your feedback. We have resolved the eNewspaper pinch and zoom issue you have identified, and your comments played a part in it. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. Thank you. ### 1/5 — Very poor app *2023-11-12* While reading on an iPad, the app freezes up multiple times while trying to read the paper. Also on USA Today that line across every page makes reading an article difficult as you try to move the page up and down to avoid the obnoxious and totally unnecessary line. Old app worked much better- not sure why you replaced it with an inferior product. ### 2/5 — Burlington Free Press *2023-11-12, version 7.3.2* App hangs up my IPad numerous times while trying to read articles. Have to remove and reinstall every few pages. The old app was much better. ### 1/5 — This is the worlds worst *2023-11-12, version 7.3.2* This is a terrible app ### 1/5 — So frustrating to read the paper *2023-11-09* The old app worked so much better. Yes you seemed to have fixed the pinch and zoom bug, but this app freezes up multiple times trying to get thru the paper. There are navigation issues, the USA today section has an annoying bar across the screen. I don't know why you replaced a functional app with something so buggy. So frustrating to use this ## Most critical reviews (10 lowest-rated) ### 1/5 — Decline of Newspaper *2026-02-13, version 8.8.0* This paper no longer covers local events in detail as in the past, mostly because it is no longer in Burlington. No editorials anymore. The left bias is increasing each year. ### 1/5 — Worst app ever *2025-08-12, version 8.1.0* Impossible to navigate overseas. Endless loops, error messages, this app is in desperate need of upgrading. When I get back to the states I will look for other options to this app. I hate it ### 1/5 — This app is a pain *2025-01-23* The prior app was great. I read this on my IPad - this new app is impossible to just enlarge a photo or an article without enlarging the whole page. And every time I get to a certain section it freezes and I have to close the app and start over. Bring back the old app! **Developer response:** Hello, Thank you for using our app and providing your feedback. We have resolved the eNewspaper pinch and zoom issue you have identified, and your comments played a part in it. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. Thank you. ### 1/5 — Newspaper *2024-07-17, version 7.11.1* Why have I recently been unable to see the newspaper on the app? All other functions of the app are available. This problem has been occurring for about 10 days. ### 1/5 — Continued issues with this app on an iPad *2024-06-12, version 7.9.1* Fortunately, this app was changed to be able to use it easier on an iPad. The app is still a major pain in other ways. When I try to read USA Today, I now have a gray stripe across the top quarter of the whole paper so it is impossible to read. You still spend half the time when trying to read the paper closing all the ads in order to read it. I pay for the paper so I shouldn’t have to close out an ad on every different section in order to read the paper. Definitely takes twice as long to read the paper than it did just a few weeks ago before this app. I personally am feeling forced to access the news from the internet as the BFP has been reduced to an app that’s primary purpose is to advertise to you. I really miss reading my paper. 6/11/24 update. This continues to be the worst app EVER! I constantly shuts down and reloads my paper. Constantly forces me to wait to read the next section so it can advertise to me. Wow and it I want to go back to reread something, I get the joy of it advertising to me again and blocking me from rereading something. This is the only local paper available to be. I have subscribed to well over 30 years and I can’t express loudly enough how much I hate this app ### 1/5 — Awful *2024-04-26, version 7.9.0* Asked to adjust text size. Either choice doesn’t let me get e paper ### 1/5 — Unable to communicate *2024-03-30, version 7.6.1* Tried to use print edition app and it is not working. Tried to use Burlington free press app and unable to use on iPad. Unable to contact BFP on app to get help or support or information. ### 1/5 — Substandard *2024-03-09, version 7.6.1* Very Glitchy, difficult to use. Just not a well designed app. ### 1/5 — App doesn’t work *2024-02-16, version 7.6.1* App doesn’t let me access e-paper. I’ve been a subscriber for many years, and it’s very frustrating! ### 1/5 — Can't believe it, the app has gotten worse! *2024-01-24* I use an ipad to try to read the free press. The pinch and zoom bugs (which were fixed) are back! My app continues to freeze, and if you try to read using pinch or zoom you'll jump to somewhere else. The app had been horrible for trying to get thru usa today, today it was horrible on both the free press and usa today. This app is garbage, please give us something that let's us read the Burlington Free Press. ## Most praised reviews (10 highest-rated) ### 5/5 — Shrinking but grateful *2026-02-06* I appreciate the local coverage. The paper is so much less than it was but I am so grateful that we still have it. ### 5/5 — Becky in VT *2025-12-17, version 8.6.0* Thank you for reporting our local and worldwide news! I read you every day, outstanding! 💗 ### 5/5 — Keeps locking up *2025-12-13* As I read my enewspaper, the thing keeps locking up about every other day. So I shut my iPad off and start over. Sometimes I delete the app and start over. Never had an issue before this new app showed up. Very dissatisfied. **Developer response:** Hello, Thank you for using our app and providing your feedback. We have resolved the eNewspaper pinch and zoom issue you have identified, and your comments played a part in it. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. Thank you. ### 5/5 — I enjoy reading the Free Press. *2025-04-26* I want to thank the Editors, writers, photographers, and all, for a great job. I enjoy the FREEPS, on the I-Phone. I even enjoy the videos. Thank you, one & all! ### 5/5 — Great Paoer *2024-04-06, version 7.6.1* Love the Burlington free press online..great content available anytime anywhere., ### 5/5 — Working well now *2023-10-26* Problems with the app have been resolved. Works well now! **Developer response:** Hello, Thank you for using our app and providing your feedback. We have resolved the eNewspaper pinch and zoom issue you have identified, and your comments played a part in it. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. Thank you. ### 5/5 — BFP *2023-10-24, version 7.3.2* Great to have local news on line ### 5/5 — Excellent current news *2022-09-07, version 6.12.5* Very dependable and the stories are well written. ### 5/5 — Good high school sports coverage *2021-10-16, version 6.5.9* They cover VT HS sports the best of all VT! ### 5/5 — BFP *2021-05-21, version 6.4.0* Grady job with local sports coverage --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*