# Burnalong — user reviews > 90 indexed App Store user reviews of Burnalong by BurnAlong, Inc., rated 3.90/5 from 360 ratings. - Source: https://appshunter.io/ios/app/burnalong/id1188438471/reviews - App overview in markdown: https://appshunter.io/ios/app/burnalong/id1188438471.md - Rating breakdown: 5★ 215 · 4★ 27 · 3★ 35 · 2★ 23 · 1★ 60 ## What do users think of Burnalong? Overall sentiment: negative **Pros** - 🚀 Great variety of classes - 👍 Convenient for home workouts - 💡 Ability to workout with friends - 🙌 Helpful for Parkinson's patients - 🤸‍♀️ Motivating instructors **Cons** - 🐛 Frequent app crashes - ⏱️ Slow loading and performance issues - 🔍 Difficult to navigate and find content - 🔌 Casting to TV not working - 🤷‍♀️ Inconsistent app and website experience **Commonly reported bugs** - Login issues and account problems - Syncing and step tracking not working correctly - Videos freezing or not playing properly - Unexpected app crashes and freezes - Billing and cancellation problems **Most requested features** - Add support for landscape mode on tablets - Improve search and filtering functionality - Provide better integration with health tracking apps - Enhance group workout experience - Add more content and class types ## Newest reviews (19 of 90) ### 2/5 — Good workouts but terrible app *2026-04-07, version 6.0.2* The workouts are actually decent and good. However, the app tends to freeze a lot! It’s so annoying! They need to fix it honestly ### 3/5 — Was loving but now… *2025-10-28, version 6.0.2* I was loving this option as going to the gym physically is not something I really get a chance to do. At home this is so much easier, but now the app crashes every time I try to open a class. Every. Single. Time. 😞 ### 2/5 — Good in theory *2024-08-14, version 5.2.2* Was very excited for this app since my work has joined this. Well started a program and loved it…until it’s 5 weeks and only 3 classes a week and they are the same exact class every week of every day. Even a little variation on these programs would be nice. I do not want the same work outs for 5 weeks, need to change it up as I have never done any program that does the same work out every weeks and never changes even one work out. Extremely disappointed with this app. Will be going back to bodi ### 2/5 — Syncing Steps *2024-05-01, version 5.2.1* I gave this exercise app a try for work and encountered some issues with the team challenges and step tracking. Unfortunately, the details for team challenges and remaining days weren't updated daily, which was quite frustrating. Even after syncing my steps with Apple Health, the app's step count didn't update immediately, leaving a discrepancy between my Health app and the app's count. Overall, the lack of real-time updates and synchronization issues made it difficult to track progress accurately. ### 3/5 — Freezing *2023-06-26, version 5.1.8* In the last week, the app has been freezing when I try to select workouts. I have to close it out and open it back up without browsing a ton of stuff or it will freeze again. ### 4/5 — Ok but need to support Apple TV *2023-03-31, version 5.1.8* Please add support for Apple TV!!!!! ### 3/5 — New user *2023-01-02, version 5.1.8* Previously I had Silver Sneakers as a Blue Cross of Phila, focus 65 benefit. They have switched to one pass, and burn along is the physical activity app they use. I took a live Pilates class today. The instructor was fine. However, unless I used my iPhone you could not get a full view of her. I tried changing the iPad position.. no go. Also, I was unable to keep the view on the phone and iPad at the same time. The screen would darken every so often, but you could hear the instructor. Very Ann. She asked for feedback.. there is no option to give any comments. Silver Sneakers live is zoom, and so easy to manage and communicate. I prefer live classes as it is more of a commitment when you schedule something. I’m reading reviews.. not thrilled. Lynda Klein ### 3/5 — Great classes and instructors / horrible tech interface *2022-04-26, version 5.1.5* If I could rate only the instructors in the classes Id give it a five. However I give the user interface and the features and the usability of the app 1 star. ### 1/5 — App crashes whenever I try to start a class *2022-02-10* App is unusable for me - every time I try to start a class the app crashes. I have uninstalled and reinstalled multiple times but it still does not function. ### 1/5 — Blank Screen *2022-01-25, version 5.0.9* I’ve attempted to use the app and it gives me a blank white screen after I login I deleted the app and reinstalled it and it did the same thing… Try working out the bugs before you put out an app that can’t be used for working out its quite discouraging ### 2/5 — Good plan but execution is awful *2021-06-17, version 5.0.6* I’ve had this program for 1.5 - 2 years now through my health insurance. As someone who works out from home, I love the premise of BurnAlong. There is a huge variety of classes and I’ve even found some favorite instructors. With that being said, things have gone considerably down hill since they started trying to “revamp” things end of 2020/beginning of 2021. Half the time I’m locked out of my account, the other half I can’t get the videos to actually play all the way through. I usually get 30-90 seconds of instruction before it freezes (and it’s not my connection). Another super annoying thing I’ve discovered is that the videos available on the app do not match the website. Very very disappointed with BurnAlong. ### 1/5 — Terrible - better content on YouTube *2021-05-18, version 5.0.6* I thought because this was recommended by my insurance company there would be quality content. I have found better programs and content free on YouTube. Do not waste your time or money. ### 1/5 — Terrible design *2021-04-16, version 5.0.5* The iPad version is horrible. The layout was clearly not designed for iPads. Buttons are cut off. Images are blurry and huge for no reason. ### 2/5 — Promising concept, shoddy & inadequate app *2021-04-01, version 5.0.5* I’ve found some interesting classes on here! Unfortunately, the app itself is extremely bare bones. For instance, you cannot sort by class type and difficulty level. There’s a favorites option, but you can’t remove a favorite. This makes browsing a tedious and frustrating experience. I’d rather continue to pay for a professional, full-featured fitness app, even though this is provided free by my employer. ### 3/5 — Okay *2021-01-01, version 5.0.0* Love the variety of classes but I feel like both the app and the web site need work. Compared to Fitbit premium, which I was hoping it could replace it is challenging to navigate and not that user friendly. For example I have several classes saved multiple times in my Favorites and I can’t figure out how to delete anything I no longer want here. This app has a lot of potential though. I look forward to seeing how it evolves and improves. ### 3/5 — Slow *2020-12-31, version 5.0.0* The app and website are very slow. It is challenging to promote burnalong to our employees that have limited time when it takes so long to get it going. The concept is good, the results post-implementation have been lackluster. Sandy Pennell, VP Human Resources for AllCare ### 2/5 — App needs a lot of work *2020-12-30, version 5.0.0* Keeps logging me out and then won’t recognize my login. I’ve had to change my password a bunch of times! ### 1/5 — Terrible app *2020-11-19, version 4.6.4* Very slow. Not user friendly Difficult to move thru different choices Exercise options difficult to manage Exercise programs don’t start at the beginning. On on on Paying for a program app that is not operational ### 2/5 — Unstable crashy app *2020-11-14, version 4.6.4* Some nice classes but difficult to navigate and often crashes. Needs some work. ## Most critical reviews (10 lowest-rated) ### 1/5 — Videos *2026-04-23, version 6.0.2* App constantly freezes, I have to restart many times. Frustrating app. Too bad, the instructors are great. I will be canceling and finding another service. I tried customer service on their website, couldn’t even log in. ### 1/5 — No support for Burnalong+ *2025-09-01, version 6.0.2* After a month, I still don’t have my scan code to go to gyms. There isn’t an ability in the app to find gyms. So far, it’s pretty inconvenient. ### 1/5 — Can’t log in *2025-01-21, version 5.3.0* I can’t even get in the app to see if I like it. It keeps going to the log in screen. ### 1/5 — Portrait Mode *2024-09-10, version 5.2.3* App will only open in portrait mode on my iPad. The lock is off. Kind off important to have a landscape view in order to log in and to view the videos!! ### 1/5 — Not that great *2024-08-02, version 5.2.2* Free through work- classes ok- no intergration with all Apple data (only steps)and that isn’t accurate …. Peleton user for 3 yrs- and enjoy their app and classes and ability to sync all data to Apple..Did enjoy MBS (Trainer Monte) classes. ### 1/5 — Doesn’t sync health app *2024-02-15, version 5.1.14* Im here trying to do a challenge but it doesn’t sync my information. ### 1/5 — Tech is awful *2023-09-19, version 5.1.13* I can’t comment on the content because I’ve only done a couple of the classes. But to be honest, I don’t think the content is all that important because you can find superior fitness classes on YouTube for free. What I think is important is how you execute, present, and/or use the content, and this app does a HORRIBLE job. The worse part is that as a programmer, I know some of these things are extremely easy to fix so I can tell this company is not even making an effort. Problem # 1: casting to your TV doesn’t work…WHAT!? Problem #2: videos are cut off. I do a lot of yoga, so when the instructor is on the floor doing some floor movements, you can only see half or a third of their body. Ridiculous. Problem #3: no Bluetooth connection to wearables. And I discovered these problems in just the first 5 minutes of using this app. I can’t imagine what else is going on there. This service is offered free through my employer, but I don’t think I’m going to use it. I’m going to stick around with free YouTube videos. ### 1/5 — More lazy software app development, portrait mode only. *2022-07-20, version 5.1.8* Using a iPad so you can use the Apple case, which is landscape mode, renders the app useless. Very hard to either constantly hold the iPad, or prop it up hoping it doesn’t fall over while following along. Free service from my company but I’ll be deleting the app and giving them feedback on it. No sense wasting money on something people won’t use. ### 1/5 — I see why it’s offered for free by my company *2022-07-20, version 5.1.8* I’m sorry, but I simply cannot get this program to load videos without massive buffering periods, which makes circuits impossible. YouTube and Rumble work without issue, but I can’t even get this to load properly with my home Wi-Fi connection, let alone a gym’s. I also need to open the app, close it, then open it again to get the ‘Programs’ tab to appear. Not recommended. It’s too bad too, because while most of the programs were silly and pointless, the Avante Bailey program was actually good, when I could, on the rare occasion, get it to load. I’d rather just pay him directly though. ### 1/5 — Help *2022-02-11, version 5.0.9* Every time I click on a video, the app closes. Help! ## Most praised reviews (10 highest-rated) ### 5/5 — Love!!! *2025-05-14, version 5.4.0* This app is amazing. Love the workouts and levels and instructors. Love being able to do these classes in the comfort of my own home ### 5/5 — Casting *2020-07-11, version 4.1.9* The app will not let me cast on to my tv. It always crashes! Please fix! ### 5/5 — Got my mom to workout! *2020-04-26, version 4.1.9* I love being able to workout with family and Friends. Coach Monte Sanders has all the golden workouts! Can’t go wrong with any of them. ### 5/5 — Amazing! *2020-03-17, version 4.1.8* This is such an amazing app! It’s so reliable and there’s so many different classes to choose from. I love the fact that I can invite people and not just do it by myself. It motivates me in so many ways and I am definitely going to keep using burnalong! Tysm! ❤️ ### 5/5 — Great App for Working Out ANYWHERE! *2019-12-18, version 4.0.22* Was extremely happy with the app, it’s interface, and the sheer mass of workouts provided. I was able to consistently find classes and workout on the go! Highly recommend! ### 5/5 — Really helped my journey *2019-11-21, version 4.0.20* This app has been great for tracking exercise and help me stay on target for weight loss. I’ve lost 15 pounds in the last month! This is one of the best I have used. ### 5/5 — Parkinson’s Disease exercises *2019-11-20, version 4.0.20* I’m very thankful that BurnAlong offers exercises for Parkinson’s Disease as there are very few programs available for those of us with PD outside the home. BurnAlong’s PD programs have allowed me to fight the stiffness that is typically part of this disease. ### 5/5 — Life saver! *2019-11-20, version 4.0.20* I am someone, like most, who have a million things going on...between work, hobbies, taking care of home, it is hard to find time for wellness. BurnAlong helps me to prioritize my health without sacrificing too much time. The convenience of pulling up a video on my phone and doing a 30 minute workout in the comfort of my home is amazing. The variety of videos is great! I can choose from barre, yoga, or something more cardio heavy. If you’re looking for a convenient fitness solution for your busy life download BurnAlong! Don’t think twice! ### 5/5 — Love the new updates! *2019-11-19, version 4.0.20* I love being able to take classes anywhere anytime. Joining friends and family on the screen in live private sessions is fun and unique! The new health and wellness habits feature is a added bonus to the app, I love tracking my process, plus being able to add my health metrics is great for keeping it all in one place! ### 5/5 — A lot of content *2019-11-18, version 4.0.20* I have tried many fitness apps, but this one not only has the class I need, but also some programs I can follow easily! Please keep adding the new content! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*