# Bus New York City — user reviews > 110 indexed App Store user reviews of Bus New York City by Electric Labs Ltd, rated 4.60/5 from 1,434 ratings. - Source: https://appshunter.io/ios/app/bus-new-york-city/id424433686/reviews - App overview in markdown: https://appshunter.io/ios/app/bus-new-york-city/id424433686.md - Rating breakdown: 5★ 1,147 · 4★ 142 · 3★ 55 · 2★ 15 · 1★ 75 ## Newest reviews (13 of 110) ### 3/5 — Just ok *2025-04-15, version 4.4.4* Very hard to use almost like it was trying too hard. And in the end could not really do very much ### 5/5 — Works great! *2024-04-29, version 4.4.4* Highly recommended! ### 4/5 — This works well, where others fail more often *2024-03-08, version 4.4.4* Not perfect. But my gf uses another app that’s way worse. Comparatively this gets it right most every time. ### 5/5 — NYC Travelers *2024-02-19, version 4.4.4* Bus NYC is a great app if you have to travel by MTA buses. I very highly recommend it. It shows you where the bus stops are and the actual location of the bus you are waiting for so you know approximately how long you will have to wait. It is vastly superior to even the MTA’s own app. It has been very helpful in my travels. ### 5/5 — the perfect bus app *2023-10-19, version 4.4.4* i use this app ALL the time - i take buses much more, at all times of the day than i take the subway. it shows you any particular bus route you need and exactly where the bus stops are, as well as real time bus location via gps on any line plus real time next bus in xx mins info, plus actual timetables if you are planning ahead. It is an easy to use and understand interface and has everything you need to use the MTA (NYC) bus system. It’s fabulous and i hope the developers keep up the fantastic work that they are doing. I also had a question/feedback for them and someone actually emailed me back! I couldn’t recommend this app any higher (i’ve tried lots of bus apps and was so happy when i found this one). ### 5/5 — Greatest app ever *2023-10-18, version 4.4.4* This app worth every dollor. The accuracy is amazing the information is never ending. So if your going somewhere make you download this app you won’t regret it. ### 5/5 — NYC Travelers *2023-10-18* Bus NYC is a great app if you have to travel by MTA buses. I very highly recommend it. It shows you where the bus stops are and the actual location of the bus you are waiting for so you know approximately how long you will have to wait. It is vastly superior to even the MTA’s own app. It has been very helpful in my travels. ### 5/5 — The best nyc bus app *2023-10-06, version 4.4.4* Essential app for nyc bus riders, I’ve been using it for years! ### 5/5 — Best NYC Bus app *2023-09-24, version 4.4.4* I’ve had this app since it first came out and find it’s the best app for the bus bc you can easily see the bus routes and GPS location of the busses on a given route. I’ve had it for s very long time and notice it hasn’t been updated in over 3 years which makes me worry it’s not up-to-date. ### 5/5 — NYC BUS *2023-07-13, version 4.4.4* Save and used this for MTA busses ### 5/5 — It’s good app, it needs more improvements *2023-06-07, version 4.4.4* I would say one thing that should be updated is time schedule for express busses. Second thing to update it should be a way where Coustomer’s can make a complaint to authorities about busses that skip time schedule, For example people waiting for bus and no bus comes for 30 minutes but than two busses come at ones. I am sure lots of people will agree with me on this. Looking forward to seeing your next updates ### 5/5 — Excellent service *2023-03-30, version 4.4.4* Love the service and efficiency ### 5/5 — No longer only in my day dreams!!! *2023-02-05, version 4.4.4* This is an app I always wished someone would create. As soon as I heard that someone had put it together, I bought it. At the time only a few buses in my borough were real time and it was still a lifesaver, because the MTA website made it nearly impossible to find even basic bus schedules. Now I'm hoping the same app can be created for NYC trains. Also, it should be noted that the support team is incredibly responsive. If you ever have any issues, contact them! They respond asap and will have a solution within the day. ## Most critical reviews (10 lowest-rated) ### 1/5 — Total Garbage *2025-03-09, version 4.4.4* What a waste of time. ### 1/5 — Pretty much always wrong *2024-09-09, version 4.4.4* Says a bus is due. The bus doesn’t show. When the “due” time passes, the app resets to the next bus due time. ### 1/5 — Unreliable *2024-06-21, version 4.4.4* The schedules are increasingly unreliable. ### 1/5 — Hmm *2023-10-18, version 4.4.4* It doesn't come up in time, it comes up in miles, right? It's uncomfortable to see ### 1/5 — Stopped Working *2023-10-12, version 4.4.4* App used to work great, but it he past 2 weeks the buses don’t move and is no longer accurate. Looks like this app needs an update or will become obsolete. ### 1/5 — Schedule *2022-06-04, version 4.4.4* I know you have little control over this, but at times your schedule is at odds with facts on the ground. ### 1/5 — Bus schedule is wrong on weekends *2020-09-21, version 4.4.4* According to the app there should be an M57 Saturday morning to get me from 7th Ave to 1st Ave by 7:00 am on Saturday. Nope, doesn’t exist. Wish MTA could post an update. 9/21/20: app says M4 doesn’t go downtown on weekdays ??????? ### 2/5 — Font size is too smałł *2024-04-01, version 4.4.4* Not ftiendły with older people Bad ### 2/5 — Not working *2023-10-09, version 4.4.4* For the past week this app hasn’t been working right like it normally does!! The buses stay in the same position it’s in & not moving as it should ### 2/5 — Difficult to use *2019-11-09, version 4.4.4* I would like to have a FAQs or instructions on how to use this app. I have trouble finding my route. Unless you know which bus you want it’s hard to find times , Route, etc. it might be helpful to have the color map you see in the kiosks that outline the entire route for each line. Or to have access to the big schedules. Just finding busses is hard and times are not clear. ## Most praised reviews (10 highest-rated) ### 5/5 — Indispensable tool. *2025-10-28, version 4.4.4* I am able to optimize my time relying on Bus NYC. ### 5/5 — Best NYC bus app bar none *2025-10-23, version 4.4.4* My partner and I have tried so many of them over the years, and we keep coming back to this one. Simple, intuitive, lets you see the exact location of the busses on the line. Does one job and excels at it. Don’t waste your time, this is only one you’ll ever need. ### 5/5 — Indispensable tool. *2025-08-14, version 4.4.4* I no longer wait for the bus, I meet it. Supports optimizingnm my productivity. ### 5/5 — Bus maps not updating for new routes *2025-07-17, version 4.4.4* I wrote to them prior to June 29th, and as of today 7/16 the maps are still outdated and not following the new design of the MTA bus routes. This app is useless in trying to find buses on the new routes. Update - devs got right back to be and resolved it. THAT’S what a good app does. This one is one of the best apps I have found for live tracking, I have been using it for years. Highly recommend. ### 5/5 — Way more useful than the MTA app *2025-05-24, version 4.4.4* Great app. ### 5/5 — Amazing *2025-02-25, version 4.4.4* I wouldn't be able to navigate Nyc without this app. Truly amazing!. ### 5/5 — The best NYC transit app!! *2024-12-29, version 4.4.4* This is the must efficient app available for schedules and tracking! No other App compares! ### 5/5 — Indispensable *2024-11-27, version 4.4.4* I use this all The time ### 5/5 — Works great most of the time. *2024-07-08, version 4.4.4* Excellent app at nice price. This is my go to app when I am at the bus stop or trying to check on a schedule delay in the subway. I would like to be able to put in more favorites, including a couple of stops on the same lines. After all, most people travel in two directions! that’s my only suggestion. Thanks so much. ### 5/5 — Indispensable tool. *2024-06-06, version 4.4.4* I no longer wait for the bus, I meet it. Supports optimizing my productivity. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*