# BusBus NYC — user reviews

> 66 indexed App Store user reviews of BusBus NYC by MGS Technologies LLC, rated 4.10/5 from 67 ratings.

- Source: https://appshunter.io/ios/app/busbus-nyc/id568911309/reviews
- App overview in markdown: https://appshunter.io/ios/app/busbus-nyc/id568911309.md
- Rating breakdown: 5★ 41 · 4★ 9 · 3★ 6 · 2★ 2 · 1★ 9

## Newest reviews (13 of 66)

### 3/5 — Addition of all routes would make this a 5/5

*2021-07-19*

No Bronx local buses, one local queens bus, no Brooklyn local buses, no staten island local buses.

That’s not the problem, the problem is that not all of the routes are on here. I would love to see routes like the B6, Bx24, and S79 on the list, but they aren’t.

**Developer response:** This issue should be resolved now in the latest version. If you don’t see them in the available filter list, first tap “Select All” and scroll to the area where these buses would typically service. They should then become available in the filter list.

### 4/5 — Blue line -not good

*2019-11-25*

I like the app but the addition of that blue line is annoying. You actually have to close the app to make it go away and then reopen so try not to activate one of the bus lines by touching it.

**Developer response:** Could you elaborate on what you dislike about the route line? Please share to feedback@mgsapps.com. Trying to understand so we can improve the app as necessary. A lot of users have requested to see the routes when buses are selected.

### 3/5 — Some buses are missing

*2019-06-15*

Some bus lines are missing from this version

**Developer response:** We'd like to get more information on the particular lines that are missing. Could you please email us at support@mgsapps.com with the details?

### 3/5 — Helpful, but delayed reports of bus position

*2017-05-27*

This is very helpful out, particularly for the bus line I most use, the M5 in Manhattan. The bus is quick, but arrives sporadically, and it's helpful to know where the next one is. Unfortunately, the bus is shown at the stop it last passed, or perhaps stopped at. If it bypasses several stops, the position on the live bus map is quite inaccurate. I just dashed across the 112th St to catch a bus that was shown at 120th. 

In sum, way better than nothing, but more accurate reporting would be a big help.

### 4/5 — Good app but needs one minor thing!

*2017-04-01*

This is a great app but needs improvement.  The best part is that it gives your the bus number.   What needs improvement is that it's delayed which will cause you to miss your bus.  What it needs is a refresh button to know where the bus is and to see it moving instead of leaving the app and getting back on again to track the bus.

### 4/5 — Useful and simple

*2016-04-20, version 1.3.9*

Works well.  Only problem: bus #s are hard to see, with black font on a dark green background.  Otherwise, good.

### 5/5 — Pretty good App

*2015-11-16, version 1.3.6*

I have not had a bad experience with this App. Live in Brooklyn, and aside from missing or not registering a bus, pretty accurate.

### 5/5 — BusBus!

*2015-03-26, version 1.3.5*

Awesome name, awesome app.  So helpful just to SEE where the frickin bus is!  Keep up the good work, and thanks for your efforts!

### 5/5 — All buses instantly visible.

*2015-03-01, version 1.3.4*

This is the absolute best way to easily handle the Brooklyn bus system. I use this app every day and it keeps getting better and better.

### 5/5 — New update is great!

*2015-02-28*

This new update has seemingly sped up performance and the app runs even smoother than before. I have an iPhone 5S & my husband has a iPhone 6, and it works great on both phones.

BusBus is really the best NYC bus app out there. I've tried them all, and this is the only one that is easy to use & completely reliable.

I use this on an iPhone 5S, so for the reviewer who is saying that it's showing only 2 buses, it really means there really are only 2 buses (most likely if you're checking the app late at night or zoomed into an area with less bus traffic). The app is directly linked to MTA data so there's really never been any fault with the app itself.

As a longtime NYC resident, I highly recommend using it, especially in the wintertime!!   I love being able to wait indoors somewhere and run out to the bus just in time.

### 5/5 — Excellent app

*2015-02-25, version 1.3.3*

Very accurate. Especially   useful when the bus map states the bus should have arrived but isn't there.

### 4/5 — Is this app available on Andriod?

*2015-01-09, version 1.3.0*

I love this app on iOS.
Is this app available on Andriod?

### 5/5 — What Happened??!! - back to working

*2014-12-26*

I depended on this app daily. It stopped working. No buses are showing up no matter what I do. I'll give 5-Stars when it's functional again.
Edit: the issue is fixed. Back to 5 stars.

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2018-09-24*

Don’t download this and if you did delete it from your phone. I will just cause you to miss the bus or wait for a bus that’s never coming. Over the few years I used the PAID version the lag time has gotten bigger and bigger. When I think the bus is 4 blocks away from my stop it already past me by about 3 blocks.

### 1/5 — Trash

*2016-09-16, version 1.4.3*

Pointless app

### 1/5 — Useless

*2015-08-10, version 1.3.6*

The map doesn't refresh when you are looking at it? Tried to use this app... it was more useful to use my eyes to find the bus. Furthermore, it doesn't tell you where the bus will go... just where it is. But what really really doesn't work here is that the font on the bus icons is just too small to read!!! it's useless!!

### 1/5 — Not helpful

*2015-07-31, version 1.3.6*

Most people travel around knowing how many minutes it take to get someplace like a certain bus stop.  

This app doesn't have it.  A non-accurate map of where a bus was 4 minutes ago is useless for making it to a bus stop before that bus gets there. 

Useless.

### 1/5 — Laggy

*2015-02-27, version 1.3.4*

Lags a LOT, even on wifi, the bus is always several blocks farther along than it says it is.  Garbage.

### 1/5 — Update Nightmare.

*2015-01-09, version 1.3.0*

After updating all the buses disappeared (iPhone 5s). It's only showing two buses. Please fix it, asap. This app is very useful for me.

### 1/5 — Used to work

*2014-12-18, version 1.2.8*

BusBus does not work with the latest iPad upgrade. It was great before the upgrade. FIX IT! PLEASE.

### 1/5 — Used to be great

*2014-12-17, version 1.2.8*

For the iPhone 5s, this app worked great! However, now that I upgraded to an iPhone 6 plus, all of the buses have disappeared! Not good!

### 1/5 — Sometimes helpful but not 100% reliable

*2014-05-05, version 1.2.8*

At first I thought this was the answer to my long time wish to track the mta bus lines.   But I have noticed not all busses are outfitted for GPS.  Or if they are, it must be turned off.  Many times a bus is  mislabeled (tagged) or it doesn't appear  on the app at all.

### 2/5 — Too laggy to be useful

*2025-12-11*

I used to like this app to see approaching buses that don’t always come up on Google maps, or to double check Google/MTA. Now the map is so slow to load buses, there’s no visual to show if things are loading or live, and when they do show up the buses appear several stops behind their true location. Love the concept, but it’s not working.

## Most praised reviews (10 highest-rated)

### 5/5 — Best visual bus app

*2025-12-08*

Not a frequent app reviewer, but this is the BEST visual for buses. Don’t need to know the numbers nor the stops. Just see buses where you are or where you want to go. Simple straight forward. Visually simple. I highly recommend
Note: sometimes the BxM (1&2) buses dont show in the Bronx

### 5/5 — Let’s Go!

*2025-03-29*

Keep the updates coming. This app is essential!

### 5/5 — My Favorite Bus App!

*2021-10-11*

It appears this app is unique in one way. My husband is a bus driver and sometimes I want to know how close he is to his swing or short break if I need to call him. This app not only shows you the bus number but also the run number identifying the particular bus driver (if you know their run number). I only wish that you can tag a bus to make it highlighted or a different color during their duration so that I don’t have to keep tapping on all the busses to see the particular bus information I’m trying to find.

### 5/5 — My review

*2020-10-20*

Good morning this app is giving me some trouble because I can’t get to see the buses right now and I was planning on doing a bus marathon and writing them down .  Can you fix this problem ? I still love this app and enjoy it .
Ayden Merced

### 5/5 — Blue Route line

*2020-01-03*

I actually like that blue line, it’s especially good later on at night or early in the morning when there are fewer buses out there on the road, you can go up and down the route quickly to see just how far that one or two buses that are out there on the route are. I am actually a NYC MTA Bus Operator with over 35 years of service and i also use the app for the job and we use it in another way, when we have to relieve another bus operator out there on the road that driver has a certain run number on that route so when we hit on one of those buses on that route not only can we see the bus number we can also see the run number which means we know exactly were the bus and driver is that we have to relieve and we know approximately were that bus is supposed to be on the route so we can see if the bus is going to be here on time or late and if he is going to be very late and we are near the depot or by the terminal we can go and get another bus from the dispatcher which helps the service out there. The blue line helps a lot especially when we have more than one route on the map so I love the app and the blue line, The only thing I just switch my phone from an iPhone 6 to an iPhone 11 Pro Max and for some reason I can’t get the blue line anymore can you please help me and my co bus operator and see if this can be fixed,  Thank you very much

**Developer response:** If you’re still having issues with the blue line loading on your iPhone, please contact us at support@mgsapps.com

### 5/5 — Greatest App of All Time

*2017-12-13*

100% Amazing app and works almost every time. They just released iPhone X support and that was the only problem I had. Therefore now, this app is AMAZING

### 5/5 — BO

*2017-07-20*

Very good!

### 5/5 — I love bus bus

*2017-01-29, version 1.4.5*

I use it all the time. It is very accurate, slight delay in info coming from the gps's on the busses, but that's to be expected and you factor it in once you know. This app helped my life.

### 5/5 — So useful

*2016-08-09, version 1.4.1*

Thank you to the maker of this app - I use it almost daily!  Incredibly useful and easy to use.  Doesn't need bells and whistles; its simplicity is its best feature :)

### 5/5 — Best bus time app for NY.

*2016-04-04, version 1.3.8*

One of the best transit apps for NY.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*
