# Business Card Reader — user reviews

> 1,264 indexed App Store user reviews of Business Card Reader by ABBYY USA Software House Inc, rated 4.60/5 from 20,550 ratings.

- Source: https://appshunter.io/ios/app/business-card-reader/id898215947/reviews
- App overview in markdown: https://appshunter.io/ios/app/business-card-reader/id898215947.md
- Rating breakdown: 5★ 15,868 · 4★ 2,731 · 3★ 1,005 · 2★ 306 · 1★ 640

## What do users think of Business Card Reader?

Overall sentiment: positive

**Pros**

- 🚀 Efficient scanning
- 📁 Convenient storage of business cards
- 🔗 Integrates with contacts and social media
- 🔍 Accurate OCR recognition
- 💾 Saves time and space

**Cons**

- 🐛 Inconsistent OCR accuracy
- 🔍 Requires manual editing of scanned data
- 💰 Subscription model is expensive
- 📤 Issues with exporting/transferring data
- 🔌 App crashes and freezes

**Commonly reported bugs**

- Scanning sometimes assigns text to wrong fields
- App crashes when trying to export contacts
- Location data incorrectly attached to business cards
- Syncing issues between mobile and desktop versions

**Most requested features**

- Allow scanning of both sides of business cards
- Improve OCR accuracy, especially for international cards
- Provide more flexible export options (CSV, vCard, etc.)
- Offer a one-time purchase option instead of subscription
- Add ability to sort and organize contacts into groups

## Newest reviews (11 of 1,264)

### 2/5 — Pay wall after 10

*2026-06-02, version 9.8.10*

You can only add 10 business cards until you have to pay… probably a good tool if you have the money, but I would recommend other apps.

### 3/5 — Scan Accuracy is poor

*2026-04-04, version 9.8.10*

I have used ABBYY products before. But this one is quite poor every card so far I have had to edit. I don’t know if it is because the cards are so busy graphically I would have thought accuracy would be better.

### 3/5 — Reconnaissance de caractères un peu limite

*2026-02-25*

Avec les possibilités d’aujourd’hui, difficile d’accepter la reprise systématique des données scannées 
Perte de temps et source d’erreur, dommage pour un outil qui est payé pour en faire gagner

**Developer response:** Bonjour, merci pour votre commentaire. 
La qualité de la reconnaissance dépend de la qualité de l'image de la photo prise. Pour obtenir de meilleurs résultats de reconnaissance, veuillez suivre les conseils suivants lorsque vous prenez des photos : https://support.abbyy.com/hc/en-us/articles/360001141229. 
Assurez-vous également d'avoir défini la bonne langue de reconnaissance dans Paramètres - Langues de reconnaissance. Si la qualité de l'OCR n'est pas suffisante, veuillez nous contacter à l'adresse mobile_support@abbyy.com.

### 2/5 — Accuracy falling

*2026-02-11, version 9.8.10*

I do not know why, but it seems that the OCR function is degrading in comparison to the initial few months. (This is my 2nd year in use) Obviously cumbersome to go back and manually edit each card; at that point, I might as well create the card on my own instead of using this app. 

I now switch to manual photo capture and retake it several times to get close enough of reading so I do not have to retype so much. Around 3rd time of retaking I can get 90% usable image. 

Still a way to go…

### 2/5 — Moderate experience

*2026-01-30*

I paid for the premium version and when any trying to export those business card details in CSV FORMAT it’s asking for configure my mail. How can I do that , pls help

**Developer response:** Thank you for your feedback. We sincerely want to fix the situation that you encounter in the application. To solve the described issue, please check if the Mail application is installed on the device. If the Mail application is not installed, install it from the App Store. Then, add an account to the application as described in the following Apple Knowledge Base article: https://support.apple.com/en-us/HT201320.
If the issue still occurs, for further investigation please describe the situation in more detail and write us an email at mobile_support@abbyy.com.

### 2/5 — APP needs lot of work.. try another one!

*2026-01-28, version 9.8.10*

I have this app.. not very happy with it.. photo taking is fair.. rarely recognize the letters and fields.. I have signed up for the online service for help.. no one has ever responded.. sending emails is useless… I have to edit almost every card…can’t share between devices.

### 1/5 — Düzgün çalışmıyor

*2025-12-19, version 9.8.10*

Kartvizitleri düzgün okumuyor, okuduğu isimler numaralar hep hatalı tek tek kontrol etmek ve düzenlemek zorunda kalıyorsunuz. Elle yazmaktan farkı yok. Zaman ve para kaybından başka bişey değil

### 1/5 — Não consigo usar

*2025-12-15*

Péssima

**Developer response:** Thank you for your feedback. We sincerely want to fix the situation that you encounter in the application. Please specify the situation in more detail and write us an email at mobile_support@abbyy.com (mailto:mobile_support@abbyy.com).

### 1/5 — Almost every entry recognition wrong

*2025-11-26, version 9.8.10*

I tried this app.  Almost every entry ended up wrong and had to be corrected.  It takes more time to fix the errors than typing it from scratch

### 1/5 — Poor accuracy

*2025-11-13, version 9.8.10*

Accuracy of reading and understanding is very poor

### 4/5 — 5 Sterne möglich

*2025-11-12, version 9.8.10*

wäre nicht jedes Mal, obwohl die Rechnung der Verlängerung bereits beglichen ist, erst einmal das Hickhack mit „sie müssen ein Abo abschließen“… bevor man alle Funktionen nutzen kann.

## Most critical reviews (10 lowest-rated)

### 1/5 — Does not read cards properly

*2026-05-11, version 9.8.10*

It does not read cards accurately. Defeats the purpose of using this app

### 1/5 — Can’t use on multiple devices

*2026-04-25, version 9.8.10*

The accuracy of card images is horrible and especially bad for the price. I would never use this again. I also wanted use the iPad so I could correct all the errors it made and it has no way of doing this, HMMM wonder why?

### 1/5 — Accuracy

*2026-04-11, version 9.8.10*

Doesn’t capture and interpret the card best. Still having to correct and type information

### 1/5 — Needs Improvement

*2026-03-19, version 9.8.10*

Paid for the Pro Version and now I can not get my previously scanned cards to move over to my new phone.

### 1/5 — Scam

*2026-03-04, version 9.8.10*

Makes you pay if you want to save more than 10 cards

### 1/5 — Retroactively removing functionality

*2026-02-17*

I had purchased this application’s pro version in the past due to its functionality to scan business cards, especially with Chinese characters etc.

I now had to realize that this functionality is no longer available to me, but only for „premium“ subscribers. Even though I purchased the app before and paid quite a bit of money, I can no longer use the relevant functionality... ridiculous and the obvious reason, why subscription models are not consumer friendly.

**Developer response:** Thank you for your feedback. If the Premium subscription was purchased for the BCR app, but the Premium features do not work, please try to apply the recommendations from our article: https://support.abbyy.com/hc/en-us/articles/360011673159. If the issue is still relevant, for further investigation, please write us an email at mobile_support@abbyy.com.

### 1/5 — Awful

*2026-02-10, version 9.8.10*

Doesn’t work and can’t figure out how to cancel

### 1/5 — Time waster

*2026-01-25, version 9.8.10*

I can enter new contacts faster manually

### 1/5 — Worthless

*2026-01-19, version 9.8.10*

Can’t export to CSV or Excell

### 1/5 — xport fails

*2026-01-03, version 9.8.10*

Overall the app does a good job of scanning businesses cards… however the critical feature for me is the ability to export… which sadly has failed after multiple attempts.

## Most praised reviews (10 highest-rated)

### 5/5 — A

*2026-07-22, version 9.8.10*

A

### 5/5 — What a Great APP

*2026-07-20, version 9.8.10*

Works like a Breeze

### 5/5 — Accurate OCR

*2026-06-22, version 9.8.10*

I have been using this app for several years and its OCR and general decoding of business card data has continually improved. I appreciate the ability to easily download a CSV backup file for peace of mind. Not the most elegant of UI/UX but it gets the job done. Very well.

### 5/5 — Best value

*2026-05-20, version 9.8.10*

Best value and no annoying pop-ups

### 5/5 — Nice Application

*2026-03-23, version 9.8.10*

Works really well. A picture and it goes into the card application and into my contacts on my IPhone

### 5/5 — Scan card very easily and quickly with accuracy

*2026-02-01*

This App scans cards very quickly and accuracy is close to 100%. For few cards where card colour or text is not proper some manual correction is required. But most of the cards I could scan very easily and quickly. This app is a Great help to maintain multiple cards digitally in mobile.

**Developer response:** Thank you for your positive feedback. We are glad to know that you like the application!

### 5/5 — Time saver!

*2026-01-21, version 9.8.10*

Fab app.  Makes saving contacts so simple.

### 5/5 — I’m grateful for a beautiful design

*2026-01-20, version 9.8.10*

Grateful for the opportunity to use this app have a great wonderful day and enjoying this app

### 5/5 — 赞

*2025-12-12*

赞

**Developer response:** We are glad to know that you like the application!

### 5/5 — SVP

*2025-10-10*

You need to read every scans. This app makes mistakes with creative name cards.

**Developer response:** Thank you for your review. For further investigation, please describe the situation in more detail and write us an email at mobile_support@abbyy.com (mailto:mobile_support@abbyy.com).

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*