# Business Mobile Banking App — user reviews > 40 indexed App Store user reviews of Business Mobile Banking App by Dollar Bank, rated 1.21/5 from 56 ratings. - Source: https://appshunter.io/ios/app/business-mobile-banking-app/id1532441124/reviews - App overview in markdown: https://appshunter.io/ios/app/business-mobile-banking-app/id1532441124.md - Rating breakdown: 5★ 2 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 52 ## Newest reviews (20 of 40) ### 1/5 — Dollar Bank Business app *2023-11-05* I just switched to Dollar Bank for my business. It has been a real struggle. •I am not able to deposit my checks. I can take a photo of the front but doesn’t let me take a photo of the back. •Checking my account is confusing. •The APP wants to update and now it is telling me it’s not available in my area. So now I can’t even get into my app to check my account. Big sigh… I was excited to switch to Dollar Bank, my personal app is wonderful and works great. Having everything together is a major convenience for me. However, this business app really is no good. It’s rating is only a 1.4 how can we get it to 4.5-5.0? Why would the personal app be different from the business app? **Developer response:** The update issue has since been resolved, please try again. We apologize for the inconvenience. We're sorry to hear you're experiencing other difficulties with the app and would like to help. Please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM. ### 1/5 — The worst Banking app i ever used *2023-11-05* Besides other countless glitches with mobile deposits, now I cannot even open the application. It says that there is an update available and it directs me to the App Store to download it however, once the link takes me there I get a message saying that the app is not currently available in my country (USA), then it shuts down on its own and the cycle repeats if I attempt to relaunch the app. **Developer response:** The update issue has since been resolved, please try again. We apologize for the inconvenience. If you need additional assistance, please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM. ### 1/5 — Terrible *2023-08-15* The folks at Dollar Bank must only use their own bank for their financial needs - if they used any other bank they’d quickly realize how awful this app is and perhaps try to bring it up to the level of where the other banks were in…say…2003. This is supposed to be a business application - not a quirky relic with technology that was surpassed by every other financial institution two decades ago. Great, friendly community-based bank, but this is an insult to their commercial customers and an embarrassment to the management of Dollar. Get it together. ### 1/5 — Immediately NO… *2023-08-07* This is one of the worst Apps I have ever had to use. It is not user friendly AT ALL!! Now, here we go again with “The App Is Not Available In Your Country” Omggggg!!! It is always something going on with this App!! Dollar Bank should have went with another developer, this is crazy…. I’m tired of it. I can just go to another bank and make it easy on myself. **Developer response:** We'd like to hear more about the issues you are experiencing. Please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM. ### 1/5 — Very glitchy! *2023-08-06* It is a pain to deposit a check via app. The app does not save the pictures taken and it often crashes in the middle of the process. **Developer response:** We'd like to hear more about the issues you are experiencing. Please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM. ### 1/5 — Deposit is horrible *2023-08-04* My other banking apps take 10-15 seconds to deposit a check. This app can take DAYS because it rarely works. I have to log in and out multiple times, taking pictures is a joke. I will take a picture of the front of the check and when I take a picture of the back it closes the app or deletes my picture of the front. I get constant errors and is beyond frustrating. You take a picture of a check and it gives an error a minimum of 8 times saying that the number does not match the check. If I have more than 2 checks to deposit, I think it takes less time to drive them 20 minutes to the bank and deposit them in person than trying to deposit them on your phone. Worst app I have used! **Developer response:** We'd like to hear more about the issues you are experiencing. Please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM. ### 1/5 — This app needs work *2023-07-31* I make mobile deposits with a several different bank apps, and this is the worst. There are many times when the camera just cannot get a clear picture of the amount on a check. I will take it to another banks app and have no problem. Also, the app seems to be down frequently. **Developer response:** We'd like to hear more about the issues you are experiencing. Please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM. ### 1/5 — The Worst! *2023-07-27, version 1.6* This mobile app is from the Stone Age! I’m closing my business account after 1 week. Apps are supposed to be helpful and simplify things for business owners. This doesn’t do any of that. ### 1/5 — Please fix this app!! *2023-04-09* I don’t understand why the Dollar Bank personal app works so well for depositing checks…but the small business remote depositing app is TERRIBLE! It kicks me out of the app after taking photos or will freeze with a blank screen regularly. Sometimes, multiple attempts at getting the check approved are needed…and if you’ve had to input the information a few times, this is extremely time consuming. PLEASE fix this app SOON! I’m seriously considering moving my business because I use remote check deposits regularly. **Developer response:** We'd like to hear more about the issues you are experiencing. Please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM. ### 1/5 — I wish it was good *2023-02-07, version 1.5* But it’s just not. UI is confusing, features are buggy. The mobile check deposit works maybe 2 out of every 10 tries. ### 1/5 — Demands update - then not available?!? *2023-02-06, version 1.4* I tried to login and get a notice “Update Required” I tap to update, the app store opens and then I get a notice that it’s “not available in your country” 1) If an update is available why isn’t it appearing in the app store for users? I check for updates regularly and nothing has come up from Dollar 2) Not available?!? WTH 🤦🏻‍♀️ Seriously 😒 What is the issue here? This is just poor Dollar. Now we don’t have mobile access to our account! I can’t login with the old app because it demands the update and the update doesn’t seem to exist! Horrible! **Developer response:** The update issue has been resolved, please try again. If you need additional assistance, please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM. ### 1/5 — Check deposits dont work. App is a joke. *2023-01-20, version 1.4* This app doesnt work at all, it took HOW MANY years to develop? Check deposit doesnt work, when you go to take a photo it doesnt actually activate the camera. I bought an iphone specifically so i could use this app and its trash. What a joke. ### 1/5 — Apocalyptically bad app *2023-01-12* I don’t know how you can possibly have an app this bad in 2023. Let alone present it as a solution for business customers. First and foremost, have not been able to deposit a check remotely for nearly 6 months. Email support only to be told to wait. Other fun quirks include not being able to load balances for accounts regularly. Random crashes. Zooming UI making it impossible to read. The list goes on. I want to stay with dollar for a lot of reasons, but this app is so bad it makes me want to take my business elsewhere. ### 1/5 — Mobile deposits don’t work on iPhone 13 *2023-01-05, version 1.3* How many bad reviews do you all need to read to fix this problem in new phones? Every time I reorient the phone from the photo, the screen goes black. You released an update in November, this has been happening for a year. ### 1/5 — Unusable *2022-12-12* This deserves 1 star. When you log in, the app does not accept an auto filled password. You have to cut and paste your password back into the field. When you try to use mobile deposit, you get stuck on a black screen regardless of the action you take. ### 1/5 — App no longer works *2022-12-12* I have been trying for a week to deposit checks, but the camera keeps crashing. I unloaded and reloaded the app and it still doesn’t work. Guess I will be depositing checks at the local branch, which I don’t mind too terribly. But when I am out of town and need to deposit checks, this will be a problem. ### 1/5 — Deposit is horrible *2022-11-29, version 1.3* My other banking apps take 10-15 seconds to deposit a check. This app can take DAYS because it rarely works. I have to log in and out multiple times, taking pictures is a joke. I will take a picture of the front of the check and when I take a picture of the back it closes the app or deletes my picture of the front. I get constant errors and is beyond frustrating. ### 1/5 — Works on older iPhones *2022-11-26, version 1.3* The app works very well on my iPhone 8. Snappy and useful. But then I got an iPhone 14 and realized it’s unusable. Apparently this app was tested only on older phones. When I attempt mobile deposit, the camera is distorted on the first attempt. I can get it to work after SEVERAL attempts. Then, if I rotate my phone to landscape mode at any point when using this app, it seems to zoom in on the app like 500% (it seems to be just a web wrapper app on certain pages), and then inexplicably turns black. I need to close and reopen the app to resolve. I had been looking forward to this app for YEARS since the old “Cash Analyzer” junk was broken, and was very happy with this on my iPhone 8. Hopefully Dollar Bank execs see this and get their $ back from the devs that clearly didn’t test this on current gen iPhones. I mean, the app came out like a year ago… should support this phone. ### 1/5 — Mobile deposit doesn’t work *2022-11-13* It takes many attempts for the mobile deposit to work. (1) The instructions to write “for Dollar Bank mobile remote deposit only” is not given until after you try to make the deposit and it fails. (2) that is a lot of text even for an oversized check. Like most businesses we have a stamp to endorse the check. It doesn’t leave much room for all that writing. (3) even after getting that all worked out, THE DEPOSIT IS USUALLY NOT ACCEPTED. It might work on the 10th try. (4) sometimes the photo is taken but not loaded. You need to take it again. (5) version of app is not shown so hard to know if using the latest version. ### 1/5 — 1 Star is Generous *2022-10-31* Dollar Bank seems to perpetually be 5 steps behind modern technology in all ways, and this poor excuse for an app is no exception. Mobile deposit never works, the app doesn’t stay updated as phone technology develops, and the app is generally slow and buggy. Dollar just doesn’t seem phased by it. Maybe someday they’ll be able to keep up with the larger banks, but I won’t hold my breath. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst Banking App *2024-12-04* Since whatever update they did, Face ID no longer works. I’ve never been able to do mobile deposit because no matter how I take it, where I take, use the flash, natural light, it can’t read the amount on the checks because it winds up so blurry. It’s an extremely simple and kind of boring app. ### 1/5 — Worst banking app *2024-11-18, version 2.0* The regular dollar bank app is great. The business app does not work on a regular basis. Half the time I cannot deposit checks. ### 1/5 — Just poor overall *2024-09-05* 1) Have had trouble depositing checks via the mobile app. Scan the check but it is refused. I email support and I’m told the app doesn’t like it because there are asterisks used in the printing process. 🙄 2) Face ID fails repeatedly. When you email support they give you the spew to delete and reinstall, restart your phone. What a waste of time! It does nothing. 3) information available via the app is minimal at best. You can see the amount of a debit but not to whom each one is for. 🤦🏻‍♀️ Good grief. You would think a bank looking to do business with business owners would make as much information available as possible **Developer response:** The update issue has been resolved, please try again. If you need additional assistance, please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM. ### 1/5 — Unusable-take your $$$ to a bank that values customer satisfaction. *2024-07-09* I was looking forward to saving some of my valuable time by skipping a trip to the bank and using the mobile deposit feature on this app, but as every single review will point out, this app is horrendous and it’s clear that Dollar Bank wants their business customers to switch to banks that embrace technology. ### 1/5 — Just poor overall *2024-05-28* 1) Have had trouble depositing checks via the mobile app. Scan the check but it is refused. I email support and I’m told the app doesn’t like it because there are asterisks used in the printing process. 🙄 2) information available via the app is minimal at best. You can see the amount of a debit but not to whom each one is for. 🤦🏻‍♀️ Good grief. You would think a bank looking to do business with business owners would make as much information available as possible **Developer response:** The update issue has been resolved, please try again. If you need additional assistance, please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM. ### 1/5 — Deposits are horrible *2024-04-04* It would be quicker to walk to the bank and deposit a check than try to deposit one on this app. Can change the lighting, make a tripod for your phone and it will still give you an error message. Typically takes 12-20 times before I can deposit 1 check. **Developer response:** We'd like to hear more about the issues you are experiencing. Please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM. ### 1/5 — Mobile deposit feature doesn't work. *2024-03-08* The mobile check deposit feature constantly crashes and doesn't work. You may want to consider a different bank if you like mobile check deposits. ### 1/5 — So Frustrating!!! *2024-03-08, version 1.9* I have tried countless times today to use the app for mobile deposit but it would not launch. I keep getting “We’re are sorry. Out mobile app is currently unavailable.” ### 1/5 — Unable to deposit checks *2024-01-04, version 1.9* Check deposit has stopped working. Is there an update coming soon? ### 1/5 — Reboot your phone to clear the app problems *2024-01-02* For anyone that has been struggling with the deposit not taking and accepting the pictures, I’ve tried deleting the app reinstalling it and that didn’t fix it, but turning the phone off completely and then turning it back on again, seem to clear the app. I have no idea why they haven’t fixed this in all these years, but that’s only way to clear out the issues that I found and then the app will allow you to do the deposit. ## Most praised reviews (1 highest-rated) ### 2/5 — App doesn’t display well on a phone *2022-05-20* It’s what I’ve come to expect from dollar bank. This mobile app which you would think might be specifically designed to work well on a phone really doesn’t. I really appreciate dollar bank’s local focus, but they really don’t need to use a high school intern’s senior project as their basis for all online banking. Truly terrible experiences. I will be looking elsewhere for banking in the future since dollar bank is so hung up on staying in the past. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*