# BusPlanner Delays — user reviews > 65 indexed App Store user reviews of BusPlanner Delays by BusPlanner Inc.. - Source: https://appshunter.io/ios/app/busplanner-delays/id1217589960/reviews - App overview in markdown: https://appshunter.io/ios/app/busplanner-delays/id1217589960.md ## Newest reviews (18 of 65) ### 1/5 — Out of area notices *2025-04-02* Despite me subscribing to one school and 1 route, I keep receiving notices for areas not applicable to me. FE I have received 4 notices this morning between 5-6am, 3 of which are for a different school board and 1 is different city and zone. ### 1/5 — Can’t even get started *2025-02-11* This app crashes when attempting to search a school board. Useless app ### 1/5 — Horrible app *2024-11-26, version 2.2.1* This app is terrible. I can’t tell you how many times I will get a notification saying my son’s bus is delayed and it was actually on time. Not only was it on time, but he had been home for an hour already. Completely unreliable for bus updates. ### 1/5 — User Interface issues *2024-11-26, version 2.2.1* 1) When selecting the bus routes to monitor, the app displays a scrollable list of routes to select from. However, for longer lists, a persistent keyboard display covers the more distant items in the list and prevents the user from selecting them. This appears to be a bug in the code. 2) Although a user can manually enter the code name of a bus route (assuming he/she knows it), it’s not obvious how to do this. Apparently one needs to tap a line of text above the scrollable list – a text line that looks more like a header for the list than a button to be clicked. It looks like this app was not properly tested on typical users. ### 1/5 — Stopped working *2024-11-25, version 2.2.1* Even though the newer version says it’s fixed the error it hasn’t. Opening the app it says “failure to load notifications” and nothing works afterwards ### 1/5 — It has one job to do *2024-11-21, version 2.2.1* It is supposed to send you a notification when a bus is late. It doesn’t. It shows you a late bus if you open the app, but zero notifications are sent. ### 1/5 — Crappy App *2024-11-20, version 2.2.1* Unclear and undetail given information, never accurate! ### 1/5 — Broken *2024-11-19, version 2.1.0* Can’t view any bus delays, load error. Was a good app but now it stinks ### 1/5 — Always crashing *2024-11-19, version 2.1.0* You can’t use this app it never works. ### 1/5 — Garbage! *2024-11-15, version 2.1.0* Not helpful, it is suppose to notify us regarding bus delays but the notification is way delayed. Kids are already waiting at the bus stop for more than 10minutes of the scheduled time but still no notification. Wth! ### 1/5 — Stopped Working *2024-11-14, version 2.1.0* I’ve deleted and reloaded the app numerous times and I constantly just get an error message. It used to work great, but now it’s unusable and I never know when there is a delay or a cancellation. I hope they get this fixed before winter as we’re on a rural route and it would be good to know the status of the bus. ### 1/5 — Broken *2024-11-07, version 2.1.0* App is only showing “error” messages but I’m getting notifications saying there are delays/cancellations. ### 1/5 — Waste *2024-11-05, version 2.1.0* Always error in uploading notifications. There is no use with this app. It’s very stressful that I do not know the bus delays. School must use some other app. ### 1/5 — The worst app ever created *2024-11-04, version 2.1.0* This is the absolute worst app ever created. I always get errors and even with recent upgrade it’s 1000% worst ### 1/5 — Useless/Waste *2024-11-04, version 2.1.0* App doesn’t work at all, receive an error code when attempting to check any notifications. This app is useless. It’s actually a joke that our school boards use this app for such an important notification system. Receive notifications way after the fact. ### 1/5 — Broken. Unreliable! *2024-11-03, version 2.1.0* Unreliable. Chronic error - failure to load updates. You cannot rely on it at all. ### 1/5 — Hasn’t worked in months *2024-10-31, version 2.1.0* Getting notifications for multiple routes I’m not signed up for. And when you open the app you get a failed to load notification error and nothing shows up. ### 1/5 — errors and crashing all the time. pls fix it! *2024-10-30, version 2.0.26* The app keeps showing errors and is not able to load the notifications. ## Most critical reviews (10 lowest-rated) ### 1/5 — A reliable school bus app isn’t a luxury.it’s a necessity for students and parents. *2026-06-19* The current school bus app for kids is not working reliably. The school board should consider developing an alternative app that provides basic information such as bus location, delays, pickup times, and notifications. It is frustrating when parents and students cannot access important transportation information. A simple, dependable app would greatly improve the experience for families. ### 1/5 — Absolute Trash *2026-02-13* I tried to check if my bus would have a driver shortage and it never told me also it never gave me a notification that my bus wouldn’t have come this morning I had to go to the Google website to find that out just use Google ### 1/5 — Really unreliable *2026-01-09* Every time I use the app, I turned on notifications they barely or ever work. Sometimes the app refuses to open. ### 1/5 — No notifications *2026-01-06* Notifications don’t work. Yesterday the bus was delayed. No notification. Today the bus was cancelled. Again, no notification. ### 1/5 — Completely unreliable *2025-12-12* It doesn’t matter if it has notifications enabled or not it never gives you notifications reliably. ### 1/5 — Doesn’t make sense *2025-12-03* It doesn’t give enough info and I don’t know how it really works and on top of all of that it’s for school ### 1/5 — App doesn’t work *2025-11-11* When trying to sign up as soon as I try and enter a school district the app crashes. I’ve tried deleting and reinstalling multiple times with no luck. ### 1/5 — Doesn’t work *2025-09-04* What’s the point as it never works unless I get all updates for all routes ### 1/5 — Useless *2025-09-03* This app is useless, you have to find your bus stop each time and it doesn’t tell you that the bus is delayed until after the bus shows up late. Hopefully the glitches will be figured out soon ### 1/5 — Awful app and customer contact *2025-08-27* you can it see any of the words to be able to select the school board. They all are overlapping. Can not find contact for help just quotes. Yes I tried reinstalling app. Took a screen shot ## Most praised reviews (7 highest-rated) ### 5/5 — Works Perfectly *2026-01-22* Not sure what people in these reviews are having problems with. I followed the prompts, entered my schools, added bus routes and it works perfectly fine. I’m getting push notifications and notifications in the app. All the routes I selected show up. It wasn’t difficult at all. All the bad reviews are wildly inaccurate and seem to be problems with the user and reading comprehension over the app. You have to know what bus and school your child goes on/attends. That’s the most difficult part and has nothing to do with the app. All routs are present. I go to 4 different schools in Guelph ON and it is updating and notifying me regularly. Works as it should and I would recommend it to anyone with an IQ higher than a parakeet. ### 5/5 — I LOVE BUS DELAYS *2024-02-01, version 1.5.0* Woohoo woohoo woohoo woohoo ### 3/5 — Helpful but needs improvements *2025-06-09* Not super reliable, but helpful at times. It would be nice if it showed a log of all the delays and kept the delays up for you to see longer than what it currently does ### 3/5 — Handy but too many notifications from outside my region. *2022-02-03, version 1.2.5* Too many schools send “general notice” alerts, so my phone keeps pinging me about bussing issues hours away from me. Also, we don’t need alerts at 6AM on PD days. That’s crazy. ### 2/5 — Notifications not working *2024-09-26* I’m getting an error for bussing updates for my routes on the app, but keep getting delay notifications for all other routes. ### 2/5 — Add multiple school board option *2024-09-11, version 2.0.26* Just like the title. ### 2/5 — Need two different school boards *2023-12-01, version 1.5.0* I need the option of watching buses for 2 different school boards. I know I am an exception, but I work drop-off/pick-up at one school, and my kids go to another school, both are different school boards. I picked the one I work for, now I cannot change to my kids. Frustrated, but this could be an easy fix. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*