# Busy Lines: Call Center Tycoon — Call center tycoon game

> Call center tycoon game (iPhone/iPad app by Hasan Kaan ALTUNBAG.)

- Source: https://appshunter.io/ios/app/busy-lines-call-center-tycoon/id6817809590 (this page in markdown: same URL + `.md`)
- Developer: [Hasan Kaan ALTUNBAG](https://appshunter.io/developer/1845379396)
- Category: Games, Simulation, Strategy
- Price: Free with in-app purchases
- Age rating: 12+
- Requires: iOS 15.0 · 51 MB
- Languages: American English, Dutch, French (France), German (Germany), European Portuguese, Russian, European Spanish, Turkish
- Released: 2026-10-29
- Data updated: 2026-10-31

## What is Busy Lines?

The phones never stop ringing! In Busy Lines you're the manager of a small call center. Answer calls, lead your agents, sign deals with big clients and turn a modest office in Kayseri into a call center empire in New York.

JUST LIKE A REAL CALL CENTER
• Customer Service, Tech Support, Complaints, Sales, VIP and Foreign Language lines: each department has its own queue, pace and income.
• Watch the queues: customers hang up when they wait too long. Keep SLA, average handle time and satisfaction on target.
• Rush hours, call storms, power outages, network failures and fire drills keep every day interesting.

YOU'RE THE BOSS
• Tour the office, motivate your agents or give them a nudge.
• Manager questions: test your call center know-how and earn rewards for right answers.
• Decision cards: a raise request, a rival offer, overtime... every choice has consequences.

GROW YOUR TEAM
• Every agent has a name, a trait, energy, morale and experience.
• Plan breaks, appoint team leads, coach in the quality room and train newcomers in the training room.
• Pay bonuses at the end of the month and pick the Employee of the Month.

SIGN CLIENT DEALS
• Negotiate contracts with fictional companies, set your price and hit the targets.
• Reports with hourly charts, department and agent comparisons, and finances.

GROW CITY BY CITY
• Expand your office and upgrade it with a coffee machine, break room, air conditioning and more.
• Get promoted: Kayseri → Ankara → Istanbul → Berlin → New York.
• My Life: spend your earnings on a home, cars, outfits and vacations.

Team leads keep earning while you're away. Quests, daily rewards and 8 languages.

The game requires an internet connection; your progress is backed up to the cloud.

Busy Lines is free to play. It contains ads (optional rewarded ads and ads shown during breaks) and optional in-app purchases. The No Ads pack removes all ads.

Privacy Policy: https://altunbag.com/page/busy-lines-gizlilik-politikasi/
Terms of Use: https://altunbag.com/page/busy-lines-kullanim-kosullari/

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Deal of the day (750 Gems) | $1.99 | one-time |
| Big Vault | $0.99 | one-time |
| Comfy Office | $0.99 | one-time |
| VIP Line Pro | $0.99 | one-time |
| Sales Expert | $0.99 | one-time |
| Pizza Party | $0.99 | one-time |
| Space office theme | $0.99 | one-time |
| Monthly Card | $1.99 | one-time |
| Growth Pack | $2.99 | one-time |
| Winter office theme | $0.99 | one-time |


## Is Busy Lines safe?

Not enough ratings yet to assess Busy Lines.

## Is Busy Lines legit?

Busy Lines: Call Center Tycoon appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Busy Lines is 65 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 3 releases)

### 1.0.7 — 2026-10-30

• Chats open where you left off: unread messages are marked with a line
• Jump to the latest with the "unread messages" button
• Chats now show the last 100 messages
• Guild chat badge lights up instantly; your own messages no longer count as unread
• Bug fixes and improvements

### 1.0.6 — 2026-10-29

• Private chat with friends: message them one-on-one from your friends list
• Unread message dot for chats
• Guild ranking now uses total weekly calls
• Achievements unlock the moment you earn them; Storm and Investor fixed
• Gem transfer and promotion fixes
• Bug fixes and improvements

### 1.0.3 — 2026-10-29

No release notes.

## More apps by Hasan Kaan ALTUNBAG

- [Couplin -  For couples](https://appshunter.io/ios/app/couplin-for-couples/id6756737875)
- [Evdeki Usta](https://appshunter.io/ios/app/evdeki-usta/id6760347787)
- [Dua ile Yaşa](https://appshunter.io/ios/app/dua-ile-yasa/id6761692681)
- [Büyüyen Yuva](https://appshunter.io/ios/app/buyuyen-yuva/id6762182519)

All apps by Hasan Kaan ALTUNBAG: https://appshunter.io/developer/1845379396

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-31.*