# BusZone — user reviews

> 129 indexed App Store user reviews of BusZone by ByteCurve, rated 4.50/5 from 3,075 ratings.

- Source: https://appshunter.io/ios/app/buszone/id1637157853/reviews
- App overview in markdown: https://appshunter.io/ios/app/buszone/id1637157853.md
- Rating breakdown: 5★ 2,220 · 4★ 526 · 3★ 157 · 2★ 33 · 1★ 139

## What do users think of BusZone?

Overall sentiment: negative

**Pros**

- 🚀 App works well when it works
- 👍 Easy to set up

**Cons**

- 🐛 Doesn't work most of the time
- 🐛 Inaccurate bus tracking
- 🐛 Unreliable notifications
- 🐛 Frequent crashes and bugs
- 🐛 Poor customer support

**Commonly reported bugs**

- Can't find student or bus information
- App doesn't load or gets stuck on welcome screen
- Loses user data after updates

**Most requested features**

- Add support for landscape view
- Allow adding multiple students
- Improve alert zone functionality

## Newest reviews (12 of 129)

### 2/5 — Won’t search routes

*2026-08-06, version 2.2.4*

Pretty useless. Route search just complains that we need to pick a route but when we input the route nothing happens. It just complains we need to pick a route.

### 4/5 — Bus app issues

*2026-05-29, version 2.1.7*

It has given me many issues with inputting the bus number info. Please fix this.

### 4/5 — Why is my nickname lebron

*2026-05-22, version 2.1.7*

Yea this app works most of the time but some times the app just freezes for 5 minutes

### 3/5 — A suggestion

*2026-05-21, version 2.1.7*

Only issue is app does update the bus when it’s a sub. Whenever that is the case you can’t track as the sub bus isn’t connected to the route. Would be helpful if this could be done

### 4/5 — Nice to have

*2026-05-08, version 2.1.7*

It is convenient to see where the school bus is. Sometimes I got logged off that is why I set 4 stars

### 4/5 — Accurate

*2026-05-05, version 2.1.7*

I would say this app is accurate and very helpful especially when determining where the bus is so I can make sure my student is ready to go on time. The only thing that happens periodically, and I am not sure if it is a bug within the app or has something to do with my phone, is that I will get logged out automatically. That can sometimes cause stress if I get locked out in the middle of the morning rush. Also, for some reason and I have checked as best as I can, I do not get notifications whenever the bus enters the neighborhood zone that I selected. It could just be me and I have not unlocked this feature to where it is actually useful. You cannot communicate between yourself and the bus service using this app. Though I do not believe that is the intent of the app, it would be an amazing feature. Overall, we are happy this app exists and have benefited from its use.

### 4/5 — Love this concept

*2026-05-04, version 2.1.7*

This app is so cool and has worked great all year in tracking our daughter’s junior high bus. However, we could never manage to get it to track our son’s intermediate school bus even though we added and re-added his bus to routes we wanted to follow several times. (Not sure if the disconnect is with the app or the school to be fair.) Overall, have loved the experience of tracking our daughter’s bus and receiving alerts when her bus is “in the home zone.” Would definitely continue to use!

### 3/5 — Stop auto zooming out

*2026-03-25, version 2.1.7*

Stop auto zooming out. Please. Stop. Zooming out.

### 4/5 — Good app

*2026-03-06, version 2.1.7*

Really great to have this info. Helps the kids get to the bus on time but not have to wait outside for too long. Love knowing they made it to school. Minus one star because sometimes it has connectivity issues and can’t show the bus. Also signs me out randomly.

### 3/5 — Routing bus

*2026-03-02, version 2.1.7*

When routing the bus is great in the morning when it comes to the afternoon bus the tracking disappears and can’t track the bus. I have called the bus company and all they say is that I need to restart the application which I did and it still doesn’t work. Never had this problem last year. Not always gets notifications sent is another problem.

### 5/5 — Great

*2026-03-02, version 2.1.7*

It is an asset with helping me track pick ups and drop offs.

### 3/5 — It’s ok

*2026-03-02, version 2.1.7*

It would be nice if it worked all the time.

## Most critical reviews (10 lowest-rated)

### 1/5 — The worst buss app I’ve ever had!

*2026-08-20, version 2.2.4*

It doesn’t work despite having the correct settings, and no one from the support team responds- I’ve contacted them several times and no one has helped!

### 1/5 — This never works

*2026-08-14, version 2.2.4*

The routes don’t correspond with the buses, especially when the bus changes. You don’t get regular notifications, if you get any at all. It’s basically a worthless app.

### 1/5 — Not working at all

*2026-08-13, version 2.2.4*

After done setup bus never show up or track . This is 2nd year use this app

### 1/5 — Very hard to use

*2026-08-10, version 2.2.4*

Not user friendly at all. I cannot figure out how to track the bus. The camp sent out step by step instructions but they are very complicated. This app would be way better if the developers would simplify it and perhaps get someone to test it out and see where the problems are.

### 1/5 — Trash

*2026-07-27, version 2.1.7*

Has to be one of the most unreliable apps for tracking I’ve used since my son has been attending camp. Support is next to non-existent and even if they respond, nothing gets fixed.

### 1/5 — TERRIBLE APP

*2026-04-23, version 2.1.7*

The bus is NEVER on the app at all. I’ve used this app my entire 2025-2026 school year and the entire second semester my bus has not been on the app. It’s constantly showing my bus in different locations and I I didn’t have a clear cut schedule I would’ve missed the bus. I HATE this app and wished my school never used it.

### 1/5 — Doesn’t work for me

*2026-04-22, version 2.1.7*

Haven’t been able to use it. The code provided to me by my school to access the app is not working.

### 1/5 — Om at first

*2026-03-12, version 2.1.7*

App has not been tracking at all for over a week. Unacceptable for real.

### 1/5 — Can’t even use it.

*2025-12-11, version 2.0.4*

Says it’s to give parents a peace kind, says to make sure your kids safe, that Durham the nations largest transportation company but their app says my student cannot be found. It’s ridiculous. It’s almost 2026 get it together. Call IT and fix it

### 1/5 — Never Works

*2025-12-09, version 2.0.4*

I’m not sure why our school sends this out to parents. It’s hit or miss every year if it works or not. This year in particular it can’t find my student so I can’t use the app. It’s completely useless

## Most praised reviews (10 highest-rated)

### 5/5 — Mom’s best friend

*2026-08-14, version 2.2.4*

Love this app. It keeps us on track!

### 5/5 — What is the route?

*2026-08-11, version 2.2.4*

Learn us

### 5/5 — Informed Parent = Happy Parent

*2026-05-19, version 2.1.7*

Easy to use, real time school bus tracker

### 5/5 — Excellent app

*2026-04-14, version 2.1.7*

Very good app, shows the location in real time. Excellent to know the exit and entry of the children, the bad thing is that it does not always come out if the children get on the bus

### 5/5 — Love this app

*2026-04-14, version 2.1.7*

So useful especially when it’s freezing outside and your bus is late. Saved us so much time of being frozen  in the cold. And my brother has challenged it saying it’s not accurate so he goes early but every time I always get there right on time. Love the accuracy of this. GOOD JOB

### 5/5 — My Daughters safety

*2026-04-07, version 2.1.7*

I love the app. It  truly shows you were the bus and it arrivals! We love our driver and assistant!

### 5/5 — BusZone

*2026-03-23, version 2.1.7*

Es muy buena te sirve para ver en que momento llega tu bus de la escuela

### 5/5 — Great feature!

*2026-03-12, version 2.1.7*

It’s awesome, knowing where my kid is at at all times even where the school bus is when I can’t track him so I know when the bus is actually going to show up at his bus stop in the morning because it could be anytime between 8:02 AM and 8:43 AM. Take a guess or use the app and know when the bus is coming!

### 5/5 — Amazing bus tracker 🙃

*2026-03-12, version 2.1.7*

Amazing bus tracker for your kids riding the school bus to and from school!

### 5/5 — buszone

*2026-03-03, version 2.1.7*

it is one of the best tracking apps

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
