# Butcombe

> Pub loyalty, booking, and ordering app with brewery information. (iPhone/iPad app by Butcombe Brewery Limited.)

- Source: https://appshunter.io/ios/app/butcombe/id1461083713 (this page in markdown: same URL + `.md`)
- Developer: [Butcombe Brewery Limited](https://appshunter.io/developer/1461083712)
- Category: Food & Drink
- Price: Free
- Rating: 3.90/5 from 36 App Store ratings · 84 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 33 MB
- Languages: American English
- Released: 2019-07-01
- Data updated: 2026-09-04
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/butcombe/id1461083713/reviews.md

## What is Butcombe?

You will have access to exclusive facilities, rewards and benefits when you use the Butcombe app. Earn rewards, book tables and get the latest offers in all participating pubs. Find out about the brewery, purchase gift cards and for selected outlets book overnight stays or order your meal and drinks whilst sat at your table – no need to move!

We would love to have you onboard!

## Key features

- Earn rewards and benefits
- Book tables at participating pubs
- Discover latest offers
- Order meals and drinks from table
- Learn about the brewery
- Purchase gift cards

## What do users think of Butcombe?

Overall sentiment: negative

**Pros**

- 👍 Great pubs and beer
- 👍 Good food
- 👍 Friendly staff
- 👍 Nice atmosphere
- 👍 Easy to find venues

**Cons**

- 🐛 Annoying pop-ups
- 🐛 Cumbersome navigation
- 🐛 Autofill not working
- 🐛 Tedious to re-enter details
- 🐛 Difficult to order
- 🐛 Unnecessary personal data collection
- 🐛 App glitches
- 🐛 Poor design
- 🐛 App crashes
- 🐛 Payment issues
- 🐛 Menu hard to read
- 🐛 App not updated
- 🐛 Misleading prices
- 🐛 Cannot redeem points
- 🐛 Complicated setup

**Commonly reported bugs**

- App repeatedly defaults screen brightness to 100%
- App crashes when trying to pay with card
- App exits/shuts down when trying to register loyalty card
- Required fields faulty during sign-up
- App menu text is unreadable in light mode
- App does not save user details
- Autofill does not work on iPhone
- QR code payment system is hopeless on latest iPhone
- App does not offer menu or loyalty membership access
- App does not remember user details for bookings
- App does not update with new venues
- App crashes occasionally
- App does not allow loyalty card registration
- App does not work with Apple Pay
- App does not allow card details stored in Keychain
- App doesn't allow redemption of points
- App is complicated and doesn't do autofill
- App doesn't recognize loyalty card details
- App doesn't recognize card on camera feature

**Most requested features**

- Accept Apple Pay for QR code payments
- Allow autofill from saved card details
- Improve app navigation
- Remember user details for bookings
- Allow editing or cancelling bookings online
- Add a bar snacks menu
- Allow redemption of loyalty points through the app
- Add option to order at the bar
- Improve visibility of new venues
- Add loyalty transactions history
- Allow ordering basic items like tea/coffee
- Provide option to order with a server
- Make app menu text readable in light mode

## Recent user reviews (10 of 84)

All indexed reviews: https://appshunter.io/ios/app/butcombe/id1461083713/reviews.md

### 5/5 — Just what we were looking for

*2026-08-14, version 1.22.0*

Lovely feel to the pub and in a great location. Away with grandchildren and needed a break - perfect choice.

### 2/5 — Unable to pay by Applepay

*2026-05-29, version 1.21.0*

It would be a vast improvement if Applepay was accepted when ordering using the QR code

### 1/5 — Awful App

*2026-02-17, version 1.20.0*

I don’t normally bother with reviews, but this app is particularly bad! 
Here we go!
Constantly asks me to “favourite” a selected pub. Not needed.
Even though I’m logged in, I have to manually complete my contact details, including my own membership number!!
To compound this, autofill doesn’t work - certainly on a iPhone anyway
These are main inconveniences, but in general navigating the app is cumbersome.

### 1/5 — App is not good

*2026-01-11, version 1.20.0*

Two pus are great but the app is annoying and glitchy.

### 1/5 — QR coded Payment system

*2026-01-09, version 1.20.0*

Payment of restaurant bill by QR code on latest iPhone is hopeless.  Apple Pay offered by app but refused with pop up message too brief to read.  Butcombe app would neither accept autofill from cards loaded in Apple Pay nor scan my card.  After several frustrating attempts finally I typed in my card details.  What a waste of time.

### 5/5 — Langford inn

*2025-10-08, version 1.19.0*

Excellent service, Myles was very attentive, nothing was a problem. Deserves to succeed.

### 1/5 — Poor design and navigation

*2025-08-28, version 1.19.0*

I have downloaded the App but only shows list of pubs and doesn’t offer a menu with ability to get to Loyalty Membership. Very frustrating. 
Tried deleting and reinstalling but still doesn’t work. 
Is there a help desk to get this fixed?

Great Pubs and beer though!

### 2/5 — Looks good but poor functionality.

*2025-08-23, version 1.18.0*

Seems like very little thought has been put into this app from a user point of view. Why can’t the app auto-populate my name and contact info? Seems a basic expectation. Making more than one booking at a venue means you have to come out, re find the venue and then start over. Needs the developer to try using the app maybe?

### 3/5 — App needs updated

*2025-05-11, version 1.15.0*

Agree with previous comment. App does not save your details and is tedious when making a booking

### 2/5 — Chris

*2025-01-15, version 1.12.0*

App repeatedly defaults screen brightness to 100%. Very annoying as you have to go into settings to reset it.

## Frequently asked questions about Butcombe

### What can I do with the Butcombe app?

The app allows you to access exclusive facilities, earn rewards and benefits, book tables at participating pubs, and discover the latest offers. You can also order your meals and drinks directly from your table, learn about the brewery, and purchase gift cards.

### How do I earn rewards?

You will earn rewards by using the app at participating pubs. The specific details on how rewards are earned and redeemed are likely managed within the app's loyalty program features.

### Can I book overnight stays through the app?

Yes, for selected outlets, you can book overnight stays directly through the app. This feature is available for specific participating locations.

### Is the app free to use?

The app is free to download and use. However, it does contain advertisements.

### What kind of pubs participate in the app?

The app is designed for use with participating Butcombe pubs. You can find out about these locations and their offerings within the app itself.

## Version history (last 5 releases)

### 1.22.0 — 2026-07-08

- Bug fixes & Improvements.

### 1.21.0 — 2026-03-24

- Bug fixes & Improvements.

### 1.20.0 — 2025-11-05

- Bug fixes & Improvements.

### 1.19.0 — 2025-08-27

- Bug fixes & Improvements.

### 1.18.0 — 2025-07-30

- Bug fixes & Improvements.

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## More apps by Butcombe Brewery Limited

- [Liberation Brewing Co](https://appshunter.io/ios/app/liberation-brewing-co/id1514748177)
- [The Liberation Hub](https://appshunter.io/ios/app/the-liberation-hub/id1539001555)

All apps by Butcombe Brewery Limited: https://appshunter.io/developer/1461083712

## Related topics

[butcombe](https://appshunter.io/ios/topics/butcombe) · [green king pubs](https://appshunter.io/ios/topics/green-king-pubs)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*