# Butlin’s B-Serve

> Order and pay for food and drinks to your table at participating venues. (iPhone/iPad app by Butlin's Skyline Limited.)

- Source: https://appshunter.io/ios/app/butlins-b-serve/id1490087127 (this page in markdown: same URL + `.md`)
- Developer: [Butlin's Skyline Limited](https://appshunter.io/developer/1729617268)
- Category: Food & Drink
- Price: Free
- Rating: 4.20/5 from 27 App Store ratings · 106 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 32 MB
- Languages: American English
- Released: 2020-07-15
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/butlins-b-serve/id1490087127/reviews.md

## What is Butlin’s B?

Ordering to your table is simple using the new Butlin’s B-Serve app.
You can now order and pay for drinks straight from the bar, without leaving your table – and our friendly team will do the rest for you, delivering to where you are sitting. You can also order food direct to your table at the Beachcomber Inn.
At participating venues only.

## Key features

- Order drinks to your table
- Pay for drinks at your table
- Order food to your table (Beachcomber Inn)
- Delivery to your seating location
- Participating venues only

## What do users think of Butlin’s B?

Overall sentiment: negative

**Pros**

- 👍 Easy and quick to use for ordering
- 🪑 Convenient table-side ordering without queuing
- 👨‍👩‍👧‍👦 Allows families to order simultaneously
- ⚡ Quick drink delivery when system works
- 💰 Affordable pricing comparable to supermarkets
- 😊 Friendly service and welcoming staff

**Cons**

- 🐛 Password reset function broken/loops back to login
- ⏱️ Extremely slow drink delivery (45+ minutes)
- 📵 App frequently unavailable or crashes
- 💳 Payment processing failures and duplicate charges
- 🔐 Account access issues and locked accounts
- 📱 WiFi dependency and poor connectivity
- 💰 No happy hour discounts available on app
- 😞 Impersonal service replacing human interaction
- 🚫 Limited menu items compared to bar
- 🔤 Blank menus and unclear ordering options
- ❌ Missing items (wine by glass, hot drinks, non-alcoholic options)
- 🎯 Incorrect table number delivery
- ⚠️ No allergy information provided
- 🔧 Difficult to modify orders and add discounts
- 📊 Poor app layout and user interface design

**Commonly reported bugs**

- Password reset link loops back to app store or login page
- App crashes during checkout and payment
- Payment processed multiple times without order placement
- Unable to reset forgotten passwords
- Cannot create new account with same phone number
- Verification code times out too quickly
- Blank menu items display
- App freezes when paying as guest
- WiFi connectivity issues (98% failure rate reported)
- Ordering unavailable without staff enabling it
- Modification of food orders not working
- Discount code error (Z705 code)
- Slow app performance and loading times
- Email verification codes not arriving
- QR code covered by physical obstruction
- App doesn't recognize items as unavailable until payment stage

**Most requested features**

- Password reset via text message instead of email
- Happy hour discounts available on app
- Wine by the glass ordering option
- Hot drinks and non-alcoholic beverages
- Children's sweets and lollies menu items
- Slushie drinks option
- Allergy information display
- Kids meal desert options clarity
- Child dining plan bundle integration
- More drink variety on app
- Out of stock items shown before ordering
- Table number auto-detection
- Support chat or help contact options
- Better app layout and UI design
- Guest checkout without account creation

## Recent user reviews (10 of 106)

All indexed reviews: https://appshunter.io/ios/app/butlins-b-serve/id1490087127/reviews.md

### 2/5 — Very complicated!

*2026-08-15, version 1.13.0*

The most frustrating and complicated app to set up! Sent me all around the houses, with logging me in and out. And sending me back and forth to my bank app!!
Sincerely hope the food is worth all the aggro 😎😜🤞

### 3/5 — Easy to use, but apple pay not working

*2026-08-10, version 1.13.0*

Easy to use, but apple pay not working otherwise 5 star

### 3/5 — Apple Pay doesn’t work

*2026-08-04, version 1.13.0*

Why offer Apple Pay when it doesn’t work.

### 1/5 — Offers Apple Pay and then tells you that Apple Pay isn’t available?!

*2026-07-29, version 1.13.0*

Takes way too long to order, offered Apple Pay as a payment method but then said it wasn’t available, then the app froze and I had to do it all over again

### 4/5 — Good app but….

*2026-07-28, version 1.13.0*

Really needs Apple Pay to be enabled. Apart from this, really easy and beats the ques.

### 1/5 — Awful

*2026-07-24, version 1.13.0*

Took over 30 minutes to get working no proper instructions. Worked last year and randomly stopped working tried alsorts staff not trained on app and unable to help!

### 2/5 — No Apple Pay after offering it as a payment option?!

*2026-07-24, version 1.13.0*

Why? 😂

### 1/5 — B serve app

*2026-07-23, version 1.13.0*

Absolute rubbish

### 4/5 — You don’t b-serve this app

*2026-07-21, version 1.13.0*

Works, but no longer works with apple pay for some reason.

### 1/5 — Payment problems

*2026-07-20, version 1.13.0*

Unable to use Apple Pay

## Frequently asked questions about Butlin’s B

### What does the Butlin's B-Serve app do?

This app allows you to order and pay for drinks directly from your table at participating Butlin's venues. You can also order food to your table at the Beachcomber Inn. The friendly team will then deliver your order to where you are sitting.

### Can I order food with this app?

Yes, you can order food directly to your table at the Beachcomber Inn using the Butlin's B-Serve app. For drinks, you can order and pay from your table at any participating venue.

### Is this app free to use?

The app itself is free to download and use. You will pay for the food and drinks you order through the app, as you would if ordering directly from staff.

### Where can I use the Butlin's B-Serve app?

The app is available at participating venues only. It is designed to enhance your dining and drinking experience by allowing table service for food and drinks.

## Version history (last 5 releases)

### 1.13.0 — 2026-07-07

- Bug fixes & Improvements.

### 1.12.0 — 2026-03-24

- Bug fixes & Improvements.

### 1.11.0 — 2025-11-05

- Bug fixes & Improvements.

### 1.10.0 — 2025-08-27

- Bug fixes & Improvements.

### 1.9.0 — 2025-07-30

- Bug fixes & Improvements.

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## More apps by Butlin's Skyline Limited

- [Butlin’s Bognor Regis](https://appshunter.io/ios/app/butlins-bognor-regis/id452270230)
- [Big Weekenders at Bognor Regis](https://appshunter.io/ios/app/big-weekenders-at-bognor-regis/id1156483873)
- [Butlin’s Minehead](https://appshunter.io/ios/app/butlins-minehead/id1518066275)
- [Butlin's Skegness](https://appshunter.io/ios/app/butlins-skegness/id1518191677)
- [Big Weekenders at Skegness](https://appshunter.io/ios/app/big-weekenders-at-skegness/id1581967008)

All apps by Butlin's Skyline Limited: https://appshunter.io/developer/1729617268

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*