# Butlin’s Bognor Regis — user reviews > 55 indexed App Store user reviews of Butlin’s Bognor Regis by Butlin's Skyline Limited, rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/butlins-bognor-regis/id452270230/reviews - App overview in markdown: https://appshunter.io/ios/app/butlins-bognor-regis/id452270230.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (16 of 55) ### 4/5 — Experience *2025-04-25, version 3.6.2* Overall had a great time. Lots to do onsite and plenty of food places. Improvements needed on organising check in. Our parking was very far and no trolleys available. No one was available to help either. Also Oyster bay accommodation was dirty and dated. No microwave provided in the kitchen.Not been hovered. Trash out in the walkway. The porter did clean it after I made an issue of it. ### 3/5 — Festive fun *2024-12-30* I’m finding the app timing frustrating as the play experience bit makes scrolling a pain - would be better if it were like the activities. The token system is a pain why we can’t just pay for activities is beyond me: loved the park and the staff ### 3/5 — What a disappointment *2024-11-26* We stayed at Butlins in February and the machine that takes the inflatables up top was broken and there was no late night at the pool also it closed at 4pm. We have 2 autistic boys and always took them later as it was quieter. We are staying he now 25-29th November and won’t be coming back again. The machine that takes the inflatables up top has still not been fixed and people with children are struggling to help their child up the stairs and roll the heavy inflatables up the many flights of stairs. Added to this the rapids are closed as the roller door won’t open and apparently can’t be fixed this week- what bad management, can you image if you had a shop and the roller door was broken, it would be fixed pronto but Butlins are happy to leave it shut. Let’s face it they will need less lifeguards so all good for them. Our autistic boys can’t watch the shows as they are too loud and they have no understanding of them so the only activities they take part in are the fun fair and the pool. Butlins seem to be taking less and less care of the splash zone and our boys were crying yesterday as the rapids are closed with no rush to reopen them. We wish we had never booked this holiday, we used to love it here but it’s no fun for our boys now ### 3/5 — Play experience is ruining the app *2024-09-16* The app is functional and normally easy enough to use. But with the opening of the play experience it’s really hard to get a feel of what’s on when as the timeline is just a wallpaper list of experience events. Butlins - if you are listening, please add a way to filter out the play experience stuff , other than selecting shows **Developer response:** We're listening! And will take your feedback on board as we appreciate any comments on how we can improve the app further - thanks! ### 3/5 — Value *2023-08-28, version 3.3.1* As always such good value for money! Rooms clean, entertainment for all and well organised. My reason for 3 stars was with such an iconic racial era of a film like Dream girls, to only have a Caucasian cast singing (in all permformances) was a bit outdated. For any woman of colour, Dreamgirls the movie has so much more messages than just the music and it would have been nice for black musical culture to have been represented accordingly. It was like a black woman performing Dolly Parton or Lulu, wasn’t comfortable to watch and the audience appreciation at the end of Dreamgirls kind of highlighted this. In the current climate the world is diverse and has changed..maybe Butlin’s needs to keep up with it. Thank you for the laughs and memories.Maybe next time we come we will see representation for all! ### 3/5 — Great except food *2022-10-07* Butlin’s truly think of everything for the kids and made it great for them We had the only issues when it came to food. Our nephew was sick at the one venue, it was covered in blu roll and was left, we were told to continue our meal Following day went to the diner, was told a 45 min wait once order is in (that’s fine), took 15 mins to seat us and then 35 mins in, still not had a drink order taken We left the park for food for the remainder of the time then Perhaps book in advance or plan this around the shows ### 4/5 — Not all activities shown on app *2022-10-01, version 3.2.6* Not all activities were visible to me but we’re on my wife’s app?…. ### 3/5 — Lots to do! *2022-09-02, version 3.2.6* Very clean well equipped my 7 year old loves it! But I found it too chaotic for my 3 year old autistic twins ### 5/5 — Lovely break away. *2022-08-05* We have just got home from a break away at Bognor. We had a great time! We stayed in the new style silver apartments and they were clean and tidy and perfect for what we needed for a base to stay. My two boys got to do all activities they wanted and so much more. Every day was full on. I was very impressed with how staff were very accommodating to my younger son who’s severely Autistic. Especially James at Aerial Adventure who was so patient with my son and understanding and John who was working at the arcades in the skyline who made sure some toys were added to the grabbing claw machine so my son could try to win one as a character he wanted to try and win wasn’t in the box so John added a couple for him to try and win. The kindness from both James and John I can’t thank enough as they helped make my sons first experience of Butlins so good. Thank you. We look forward to returning again. **Developer response:** Hi Steph, thank you for all of your kind comments. It’s heart-warming to hear that you had such a fantastic time with us at Butlin’s. Make sure you come back and see us soon! - Chloe ### 4/5 — Activities Tweak Needed *2022-08-04, version 3.2.6* It would be useful to have a choice of views for activities rather than just alphabetical order. View by venue in time order. View all activities in time order. This would really help to plan the day better. Developers please note. That aside, the app is pretty good and we did find it useful ### 5/5 — Book book BOOK !!! *2022-07-08* Absolutely fantastic…… loved every minute of it !!! So well organised, from the minute you book it, to arriving on site. This holiday camp caters for all ages ( jammed packed with things to do) The entertainment at Bognor is “easily equivalent” to the shows in the west end, and every one works so hard, from the chalet maids to the red coats, and from the bar staff to security. It’s such good value for money, and I cannot wait to go again !!! Thank you for making this a fun week 😁🙌🙌🙌😍😍😍 ### 5/5 — Butlin’s Bognor *2022-06-29, version 3.2.5* Went with 2 kids 3 adults been amazed by the new pool but still loved the old one could have brought some old slides to the new pool ### 5/5 — Butlins queue is too long *2022-06-11* We had a lovely time at Butlins the only thing I didn’t agree with is how early people start to queue up before a show starts, people are queueing at before 3 and the Show didn’t start till 4.30 I think they should be told to go away and come back maybe 4 o’clock to give everyone a fair chance instead of being stuck at the back all of the time. ### 5/5 — Activities *2021-10-28, version 3.1* Would be good to have the name of the venue and finish times on each activity booking. Thanks! ### 5/5 — Brilliant Break! *2021-10-25* Just back from Butlins with my family. My girls are 1 and 3 and my nephew is 5. They loved every minute of it. They were all in tears leaving. The staff are lovely and helpful. Food was lovely. We had a food package booked in the Yacht which is well worth the money! The main guy who shows you to your table in there was so friendly and helpful! My youngest daughter fell while we were there and cut her head. The first aid lady was called and came straight to us and took us all to the first aid room. I don’t know her name but she remembered my daughters name all weekend and when she saw us over the weekend at different times she would ask how she was. The only negative I have is the apartments need some love! We booked a gold apartment to sleep 7. We had plenty of space but it was not very clean! The minute we got there the kids found a teddy, a slime ball, hair rollers, hair clips, money (loose change) under the bed. The pack states the apartments are Covid safe but the apartment had definitely not been cleaned thoroughly. When we showered the tray filled with water, hair and dirt so we called the helpline and the maintenance man came straight out and emptied it. The cupboard doors in the kitchen are hanging off everywhere needs a lick of paint but other then that an amazing weekend. We will defiantly be back! ### 5/5 — Swimming pools and fairground rides galore but you can’t beat a Butlins show! *2021-08-18* I’ve been coming to Butlin's since I can remember. It has always held a special place in my heart and I try to come back as much as possible. There’s so much to do for all ages but the shows are really the cherry on top. This break we have seen as many as possible, with Superstar DJ and Diversity being our favourites so far. Butlin's really do go that extra mile and we will happily come back for many many years to come. ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful app *2026-03-19, version 3.7.3* One of the worse apps out there. Never updates your booking. Just go on the website it’s much easier. ### 1/5 — Rubbish *2025-07-18, version 3.6.3* Ever since the update I cannot get my bookings up on the app. Says I have no bookings when I do? So I cannot book any activities on the app or receive my voucher ### 1/5 — Can’t login! *2023-05-14, version 3.2.8* Email address is correct. Password same as web account login password. Web account login is ok, app login is not! After several hours of trying, I’ve given up. Used the app last year for our break and was perfectly ok, now not so! ### 1/5 — Chronological Order Please *2023-02-16, version 3.2.8* Please please please put the activities and shows in a sensible chronological order rather than alphabetical. ### 1/5 — The app won’t work EVER!!! 🤬😡🤬 *2021-05-18, version 3.0.2* This app just won’t work, it loads the list of activities but when you select the activities you would like to book it says “failed to get activities” Literally spent hours wasting my time trying to book activities, customer service on Butlins Twitter page are no help what so ever 🙄 ### 1/5 — Can’t get login on app!! *2021-05-15, version 3.0.2* I have an upcoming booking and I have tried logging into the app but it says failed to login and username and password incorrect when it isn’t! Really frustrating as I can’t get on to book anything!! ### 1/5 — Won’t work *2021-03-31, version 3.0.2* Unable to book any activities and when I rang customer service was just a bit patronising saying i just need to scroll down but that’s not the case. So frustrating! ### 1/5 — Horrendous app *2020-03-03, version 2.0.48* Really bad that you can’t have access to any of you information under the “my account “ section Very pointless. ### 1/5 — Can’t even get in! *2020-01-13, version 2.0.39* There’s no option to set up a password for the app. Completely useless ### 1/5 — Bookings *2019-08-22, version 2.0.24* I have 3 bookings , however if I want to access them, I have to delete app after viewing one booking then reinstall app then log in again to access the other booking ## Most praised reviews (10 highest-rated) ### 5/5 — Lots of fun *2026-05-29* We had a really pleasant stay. Room was clean. Staff were helpful and friendly . Lots to do with my teenage boys. The Shows that we watched were good fun. We will return . ### 5/5 — Bognor *2025-10-13, version 3.6.4* Comfort plus apartments ### 5/5 — Holiday at Bognor butlins *2024-12-20, version 3.5.1* Has been amazing we had so much fun We got upgraded to the wave hotel and it was so nice We enjoyed every minute and we cant wait to go back We had so much to do and all the shows the entertainment was all brilliant The rides were great fun We went swimming everyday Yeah was a great holiday Thank you ### 5/5 — Hotshots Staff *2024-09-28* Can I just say how fantastic your bar staff were today in Hotshots. I went to watch the Newcastle match and having ordered my first Desperado when I went to the bar to reorder the blonde lady already had my bottle out of the fridge and ready to pour! This continued with the other guy later on too. I work in the customer service industry and these two were exemplary, well done, I’m one very happy customer! **Developer response:** Sounds like you had a fab time, thanks for sharing with us! ### 5/5 — Awesome app *2024-08-20* I went to Butlin's with a party of 2 adults and 2 children in the summer holidays. I had to download it because I needed the show tickets even though my mum had them. This app is great if you have a child as well because it’s easy to manage and you can access directions super quickly. Even if your not at the resort, it will give you directions to Butlin's and it will let you look at shows and activities during your stay. Overall, super awesome app and recommend for everyone in your party/stay. We also got to take a look at the details we had. Me, my mum, my mums friend and my younger sister went to Butlin’s. We got to look at our room/ looked at pictures on Google since we booked during last years stay, we got to see what dining plan we had and so much more.I also recommend the Wave Hotel if you have 2 children. It has a bunk bed with TV’s for each child and the main bedroom was amazing. (We didn’t have a kitchen since we booked for premium dining at the Deck but if you don’t have premium dining you will have a kitchen.) **Developer response:** Thank you so much for sharing your experience using our app with us and our other guests. Hoping you're rebooked to come and stay with us again soon! ### 5/5 — Butlin’s Bognor Regis *2024-08-06* Absolutely fantastic break with Butlin’s Gold apartment was spotless no issues at all ….. Bobby on the tots fair was amazing he had high energy and interacted with all the Childern. He honestly made the holiday that much more magical. Shows where the best yet , Bruno Mars tribute All stars , Electric wonderland and Stephen Mulhern . Electric Wonderland is not to be missed and far superior to electric city last year . Shame the soft play kept closing but great to keep on top of cleaning . Luca was the outstanding red coat this time splash and fair great as always . **Developer response:** We're so happy that you enjoyed all of our entertainment! Sounds like Luca and Bobby made your break even more special! We'd love to see you on resort again soon! ### 5/5 — Shaun jones *2023-08-17* Been going to butlins for many years with my daughters, this year due to financial woes, I was able to book a weekend break which we recently returned from. Throughout the week before the trip I did my best to book the hotel dining and even the dine around option, however was unsuccessful even on the day of arrival I was told I have no chance as everything was fully booked, I was surprised that the hotel dining was full, as I thought that the residents would have been catered for. So seemed that the dining within the shoreline hotel wasn’t able to cater for all residents???? However as usual we enjoyed the entertainment and everything Butlins had to offer, and have booked again for next year which will be our 14th year in a row apart from the Covid year. ### 5/5 — Fantastic family holiday *2023-07-31* We have just got back from Butlins Bognor Regis and we had a fantastic time. All the staff were helpful and friendly from the soft play staff to all the red coats. All my daughters enjoyed there stay there ages range from 5, 16 and 19 but all were entertained, we didn’t even have time to visit the Beach. We stayed in a basic silver room and it was very clean and beds comfortable way more than I was expecting. The swimming pool was amazing perfect for little ones as has really shallow play areas for them and little slides also big slides for the older ones. The lay out was well thought out. Water was warm and my little one didn’t complain about being cold once( she usually does). We went for the premium meal plan which was all nice and great not having to worry about cooking, definitely something for everyone’s taste, the roast beef on Sunday was so good. Evening entertainment was so good and of course Stephen Mulhern topped it off. I will definitely be going back I’m usually a Center parcs girl but I have been converted to a Butlins girl 🥰 so much more I could say all just Brilliant. Thank you Butlins ### 5/5 — BEST HOLIDAY EVERRRR *2023-05-05* Me and my mum went to butlins in April and it was THE BEST TIME EVER!! We got the silver room and it was perfect for 4 nights! The fairground was just pure amazing! I liked the one we’re you spin really fast and the other one were you like went up in the air and back down ( I’m not good at explaining things). The shows were great and I loved Goldilocks cause it was really funny and not at all like the fairy tale. The arcades were good as well but not gonna lie, the prizes were very repetitive, but were easy to get so I can’t complain. The swimming pool was my defiant favourite part of the trip and the slides were really fast! It went in my eyes and nose and made me feel sick but totally worth it. The first time I went on the slide I SCREAMED!!! So loud my mums ears popped! The floatie flume wasn’t scary or fast so I recommend that if your going with family. The food was so nice as well! I recommend the deck cause there food was excellent! I can’t wait to go back since I’m going for a entire WEEK with my FAV COUSIN!!!! I’m also staying in the ocean hotel next time! ### 5/5 — Linda *2022-08-13, version 3.2.6* Butlins Bognor Regis best place to spend your summer!!! Can’t wait to return next year --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*