# Butterfield Mobile Banking > Secure mobile banking for Butterfield customers in Bermuda and Cayman Islands. (iPhone/iPad app by The Bank of N. T. Butterfield & Son Ltd..) - Source: https://appshunter.io/ios/app/butterfield-mobile-banking/id1439839366 (this page in markdown: same URL + `.md`) - Developer: [The Bank of N. T. Butterfield & Son Ltd.](https://appshunter.io/developer/672060763) - Category: Finance, Business - Price: Free - Rating: 1.93/5 from 54 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 116 MB - Languages: English - Released: 2019-01-21 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/butterfield-mobile-banking/id1439839366/reviews.md ## What is Butterfield Mobile Banking? By Butterfield for banking customers in Bermuda and the Cayman Islands providing secure and convenient mobile banking. Butterfield's Mobile Banking application provides functional capability to: • Check balances on eligible Butterfield accounts • View transaction history • Pay and register bills • Transfer Funds: - Between your accounts - From your accounts to other Butterfield customers - From your accounts to accounts at other local banks - Overseas to international banks • Order cheque books • Communicate with us through your secure Butterfield mailbox NOTE: You must be enrolled for access to Butterfield Online Banking in order to use this application. ## Key features - Check account balances - View transaction history - Pay and register bills - Transfer funds - Order cheque books - Secure messaging ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/butterfield-mobile-banking/id1439839366/reviews.md ### 1/5 — Not a Great App *2023-09-08* It’s nice to have an app for your own bank BUT this was horrible. After signing in once, this app must have changed the receiving of my verification code from my own email to phone . I never received my verification codes in order to login to my account for almost a month. In order to uninstall or delete the app, you have to go into your storage capacity to do so, it doesn’t allow you to uninstall or delete it from any other way….at least from iPhones. This went on for almost a month without login to my account, it sucked. ### 1/5 — Can I give zero stars? *2022-09-09, version 6.3* I hate this ap. Aside from the fact that it never seems to work, when it does, the interface is not user friendly. It’s very clunky and not intuitive at all. ### 1/5 — Unable to login *2022-06-26, version 6.3* The app doesn’t allow me to log in. The same username and password that I use to access online banking via my laptop that works, doesn’t work with the app. I keep getting invalid username/password when the information is correct. ### 1/5 — Login authentication fails most of the time! *2022-02-18, version 6.2* People who care about online security should NOT use this app. It barely copes with complex passwords, oftentimes doesn’t accept the correct password until it suddenly does. Telephone support doesn’t help (much). They don’t even know what a password manager is! Eventually after locking yourself out, the support person unlocks you but then the app allows you back in (usually 2nd login attempt with identical password). It sends the Verification code to the SAME device! What’s the point of sending a 2factor authentication to the SAME APP!! aarrrggghhhhh And then tech support just put the phone down. :( It’s not possible to pass basic Quality assurance with security this bad. Better to avoid this app, it will make your banking security worse!! I don’t often write reviews, but this app is that bad!! Zero stars. ### 1/5 — The worse app ever *2021-08-05, version 6.2* Give yourself a favor and don’t download this app, its a waste of time and you just going to be annoyed all the time because it never let you log in without a security code that they sent who knows where, its crazy!! Hate this app and give it 0 starts. ### 1/5 — Only one device *2021-07-02, version 6.1* It seems the app can only be installed on one device. I had it on my iPhone and iPad. The One Time Passwords were only sent to my iPad, which I don’t carry with me all the time. I had to delete it from both devices then reinstall it on my phone. It also can’t seem to handle multiple accounts (corporate and personal)! It’s the worst banking app! ### 1/5 — Poor design. App will lock you out of your account. *2021-05-21, version 4.0* This app deserves zero stars as it creates more problems than it solves. When this app is first installed it asks for permission to send notifications. This is pretty normal so most people will accept notifications. The BIG issue is that, unknown to the user, when clicking accept the app changes the authentication message delivery mechanism in the online banking profile from email (default) to mobile phone. To make it WORSE, this app does not keep you logged in permanently. It will log you out after a while, and the next time you want to log in, either through the online banking platform or through the app, the authentication will be sent to....yes, you guessed it...to the mobile banking app that you no longer have access to! In order to regain access to your account you will have to somehow regain access and change the authentication message delivery to email. Do yourself a favor and avoid this app. Not worth the hassle. ### 1/5 — Extremely buggy and inconsistent *2021-02-03, version 4.0* Tried to use this as a substitute for their “web app” and it’s just as bad. Customer support says to “just keep trying” and it’ll eventually log you in... okay. ### 1/5 — Worst app ever *2020-07-27, version 2.0.7* Unbelievable how crap this app is! Especially for a bank in a country where most of its clients make so much money, and still they can’t even afford to pay for a decent IT company to make an app that works. ### 4/5 — Bank App Makes Progress *2019-07-20, version 2.0.6* Best of the Banking Apps from the Cayman Island banks. Adds an extra layer of security with a homegrown system of 2FA. It’s getting better with every release at least. ## Frequently asked questions about Butterfield Mobile Banking ### Is Butterfield Mobile Banking secure? Yes, the app provides secure mobile banking capabilities for its users. It requires enrollment in Butterfield Online Banking for access, ensuring a layer of security for your financial information. ### What types of fund transfers does Butterfield Mobile Banking support? Butterfield Mobile Banking supports transfers between your own accounts, to other Butterfield customers, to accounts at other local banks, and overseas to international banks. ### Can I use Butterfield Mobile Banking without Butterfield Online Banking? No, you must be enrolled for access to Butterfield Online Banking in order to use the Butterfield Mobile Banking application. This is a prerequisite for access. ### What devices are compatible with Butterfield Mobile Banking? Butterfield Mobile Banking is compatible with iPhone, iPad, and iPod devices. It is designed for iOS users. ### How often is Butterfield Mobile Banking updated? The latest version of Butterfield Mobile Banking is 6.3, and it was last updated on June 5, 2022. Updates typically address performance improvements and new features. ### What is the age rating for Butterfield Mobile Banking? Butterfield Mobile Banking has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content. ### What do users think of Butterfield Mobile Banking? The app has an average rating of 1.9 stars from 54 ratings. User feedback may highlight areas for improvement in functionality or user experience. ### Can I manage multiple Butterfield accounts with this app? Yes, you can check balances on eligible Butterfield accounts and view transaction history, suggesting the ability to manage multiple accounts if you have them linked. ## Version history (last 1 release) ### 6.3 — 2022-06-05 Enhancements and fixes ## Apps similar to Butterfield Mobile Banking | App | Rating | Price | Category | | --- | --- | --- | --- | | [Arbuthnot Latham Card](https://appshunter.io/ios/app/arbuthnot-latham-card/id1512203034) | — | Free | Finance | | [HSBC UK Mobile Banking](https://appshunter.io/ios/app/hsbc-uk-mobile-banking/id1220329065) | 4.8 (20,891) | Free | Finance | | [HSBCnet Mobile](https://appshunter.io/ios/app/hsbcnet-mobile/id887385854) | 4.6 (1,342) | Free | Finance | | [Coutts](https://appshunter.io/ios/app/coutts/id1534159074) | 4.2 (38) | Free | Finance | | [Kinesis - Buy gold and silver](https://appshunter.io/ios/app/kinesis-buy-gold-and-silver/id1490483608) | 4.0 (54) | Free | Finance | | [ThinkTrader](https://appshunter.io/ios/app/thinktrader/id329476057) | 4.8 (774) | Free | Finance | ## More apps by The Bank of N. T. Butterfield & Son Ltd. - [Butterfield Card Alerts](https://appshunter.io/ios/app/butterfield-card-alerts/id1523780364) - [Butterfield Online Banking](https://appshunter.io/ios/app/butterfield-online-banking/id6446785656) All apps by The Bank of N. T. Butterfield & Son Ltd.: https://appshunter.io/developer/672060763 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*