# Butterfish Poke — user reviews > 65 indexed App Store user reviews of Butterfish Poke by North Valley Market, rated 3.60/5 from 7 ratings. - Source: https://appshunter.io/ios/app/butterfish-poke/id1178366672/reviews - App overview in markdown: https://appshunter.io/ios/app/butterfish-poke/id1178366672.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 2 ## Newest reviews (12 of 65) ### 2/5 — App is broken *2021-04-24, version 2.8.4* Best poke restaurant in town but the app doesn't work most of the time ### 2/5 — App keeps crashing *2021-03-31, version 2.8.4* App will not stay open. Go to place order and freezes up. ### 1/5 — What’s the point. *2020-05-28, version 2.4.2* What’s the point of using the app when it takes an hour to get your order. AN HOUR and then they made it wrong. May as well just go to the place and order yourself. It’s definitely quicker that way BUT I won’t be back. Too many bad experiences. ### 1/5 — Still the worst app *2020-05-27, version 2.4.2* I haven’t used this app in a bit due to all the glitches and log in screw ups and crashing that I typically go through everytime I order. Got on it tonight and saw that it was updated so I had high hopes. Nope, it’s still terrible. I went to recent orders and it told me that “regular” was not available, however you can’t edit anything on your recent orders so I had to reorder it. I chose a “large” bowl and when I hit “add to order” it again told me that regular was not available. I was unable to order because of this. I never have these problems on any other ordering app but this one I have an issue of one kind of another every time. It’s too bad, I would eat there so much more if it was easy to use. ### 2/5 — Love Butterfish/frustrated with the app *2020-05-14, version 2.4.2* Have had hot and cold experiences with app. Most recently, when I logged on, there was a message at the top “that item is out of stock”. I hadn’t even ordered anything. And the message was there regardless of which location I logged to. I called the store to make sure they were even open. Then deleted and reinstalled the app. Which erases all your previous history. This is the third time I’ve had to reinstall. Hope they get this sorted out or will have to rethink ordering at Butterfish if this continues. ### 1/5 — Must use app during China Virus *2020-05-11, version 2.4.2* Good example of why not to raise minimum wage. Orders completely wrong. All three of them. ### 1/5 — Endlessly Frustrating *2020-04-22, version 2.4.2* The sad thing about this app was that it worked perfectly the first time I used it. No issues whatsoever with my card or creating an account. But now, whenever I try to log in, the account states that the password is incorrect. I try and reset it and the whole screen turns white and just... stays that way. I’ve waited up to 30 minutes and the app stays frozen. I have to close out of the app in order to fix the issue. I’ve changed my password at least 10 times now, with the same result every time. I’ve tried to create a new account only for the app to tell me that the account linked to my email “still exists”. I’ve even deleted and redownloaded the app. Nothing. It’s the same frozen white screen every time. There’s not even an option for me to purchase an order as a guest (which would 100% circumvent this issue). Look, I get that apps are buggy. I understand this. But as we’re in the middle of a global pandemic which prevents people from ordering food in person, wouldn’t the practical thing to do be to fix the app so that people can still order from the restaurant (and so the employees that work there can still keep their jobs)? Food for thought. ### 1/5 — The worst app ever *2020-04-13, version 2.4.2* Literally the worst interface ever and nearly impossible to navigate or customize an order. HORRIBLE. I question eating here again the app is so lame. ### 3/5 — Could be better *2020-04-10, version 2.4.2* The ability to add gift cards to the payment options would make this app a lot better. ### 1/5 — Worthless *2020-04-09, version 2.4.2* It has never worked. Can’t log in. Can’t change my password. Deleting it. ### 1/5 — Waste of time *2020-04-03, version 2.3.8* Waste of time. App NEVER works. Super annoying. ### 2/5 — Needs work *2020-03-20, version 2.3.8* Need option to save favorites and assign nicknames to each favorite. Add special instructions to each item so that the instructions are saved with the favorite. Let me use my Apple Pay so I don’t have to save a CC in the app. Need more flexibility with protein and toppings distribution, example a regular bowl allows 3 protein and I want distribution of 2 chicken and 1 seared ahi, on toppings I’m allowed up to 5 but can only pick one of each, extra of a same topping costs extra even though I’m under 5 toppings. ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken *2024-06-09, version 3.1.0* Won’t let me log in to my account. It keeps asking me for my phone number and when I put it in, it glitches like nothing happened ### 1/5 — Can’t get the app to work *2022-01-10, version 2.10.0* Invalid Modifier List error message leaving my Butterfish on line order tool locked up in cyberspace toilet somewhere. I can’t order my favorite dish because if it and In going to cry now. John ### 1/5 — This app often isn’t working! *2021-09-13, version 2.10.0* That’s all. It takes forever to load. Then keeps glitching. ### 1/5 — Doesn’t work! *2021-08-25, version 2.10.0* On a very rare occasion does this app open & function. Even after deleting/redownloading & restarting the phone, it still doesn’t open! Since your restaurant doesn’t allow phone orders, please please fix this bug!!! Gotta get my poke on. ### 1/5 — App does NOT work *2021-04-01, version 2.8.4* You can use the app to start an order, but when you click on the order the screen turns white and freezes. I’ve reinstalled the app, and lost my order multiple times. A bummer, as I have used the app before and not had these problems. ### 1/5 — No Receipt or Survey *2020-12-31, version 2.7.0* I ordered online two large bowls.The person start preparing the food while I waited at the window.I got a mix of toppings and proteins which are not even near what I ordered. I had no survey or receipt from app or in store. This app missed up my food for no reason with no apologies. I got ginger in the two below which I do not really like. I will not recommend this app to anybody. ### 1/5 — Dysfunctional *2020-07-29, version 2.4.2* Wouldn’t let me save my card as payment method then lost my order. Frustrated that there isn’t a good way to order delivery from Butterfish :( ### 1/5 — Worst application I’ve ever seen *2020-06-07, version 2.4.2* Always issues with placing an orders ### 1/5 — Frustrating *2020-05-28, version 2.4.2* Won’t save my card information, rendering the app useless. Besides that it’s slow. ### 1/5 — Won’t save credit card Info *2020-05-28, version 2.4.2* Changed my card and it wouldn’t save the new info, so cant use it ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2025-03-15, version 3.1.9* This app is easy to use to make an order to pick up! I don’t understand the bad reviews! Great app ! ### 5/5 — no complaints ! *2020-08-14, version 2.4.2* love going to this location! always super fast and i’ve never had a problem with the app ### 5/5 — Top shelf eating *2020-08-04, version 2.4.2* Absolutely love this bar!!! It’s my favorite salad place in Fresno!!! ### 5/5 — Easy and reliable *2020-06-10, version 2.4.2* It’s pretty simple all you do is put your order in on the food of your choice and enjoy. ### 5/5 — Super easy to order *2020-03-26, version 2.3.8* Ordered today and had zero issues. Great user experience as well. I’m not sure why some of these reviews are so low. It was comparable to what you’d expect from a bigger app like Starbucks or McDonalds. ### 5/5 — Great App. *2017-05-27* For starters, the food is amazing! Secondly, I usually have to drive 20 minutes and then wait in the long, but this is much easier. Thank you for making this app! 😀 ### 4/5 — Very Convenient *2017-01-27, version 1.0* Would be 5/5 if I could schedule a time to pickup! Other than that great app ### 3/5 — App issue *2020-10-29, version 2.7.0* This review is only on the use of the app call my mom on the restaurant. Downloaded the app and register it was easy. However upon picking the location pressed on desired location three times (because it didn’t switch at first) and it still ended up ordering from another location. That was frustrating to say the least. ### 3/5 — Butterfish *2020-10-26, version 2.7.0* My thoughts are similar to many of the reviews I’ve read. Good food-horrible app. Normally that wouldn’t be a problem but you are forced to use the app to order food from them The app doesn’t work very well and several times I’ve ended up eating elsewhere because I couldn’t negotiate the app. What doesn’t make sense is why Butterfish doesn’t just get rid of this app and start over. When your app frustrates and angers your customers so much that it is costing you business and good will...why not start over and get it right? That seems pretty obvious. ### 3/5 — Can’t place order *2020-06-18, version 2.4.2* It keeps saying it’s having trouble placing my order and I’ve tried multiple times. I’ve tried closing out the app and redoing it. I even deleted the app and redownloaded it and it still wouldn’t work.❗️ Also, just bring back the berry lemonade like fr stop getting rid of it 😒❗️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*