# Buxus — Pipeline Info for Responders

> Pipeline operator information for emergency responders and the public. (iPhone/iPad app by Sander Resources, L.L.C..)

- Source: https://appshunter.io/ios/app/buxus/id1561655680 (this page in markdown: same URL + `.md`)
- Developer: [Sander Resources, L.L.C.](https://appshunter.io/developer/1537002754)
- Category: Reference
- Price: Free
- Rating: 3.70/5 from 19 App Store ratings · 5 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 530 MB
- Languages: American English
- Released: 2021-06-20
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/buxus/id1561655680/reviews.md

## What is Buxus?

Buxus® is the essential tool that bridges the gap between pipeline operators and other facility operators and those who need critical information most: emergency responders, the public, and other important stakeholders. Access on-demand details about pipelines and critical infrastructure in your area, including emergency contacts, safety information, transported materials, and hazard identification.

Key Features:

- Instant access to operator-specific safety information.
- Emergency preparedness and response training resources.
- Direct communication channel to request and report vital information.
- Tailored content for emergency responders, the public, excavators, public officials, and the community.

Buxus® ensures everyone has the information they need, when they need it, to protect lives and infrastructure. Download Buxus® and be aware and prepared.

## Key features

- Emergency contact information
- Products transported details
- Hazard identification
- Response guidance
- Information request from operators
- User reporting of critical information

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/buxus/id1561655680/reviews.md

### 1/5 — No way to edit profile

*2026-01-12*

There is an error in my profile information leading to an application error in which I data is displayed because the jurisdiction is wrong.  However,  the app has no way to edit profile information.  What if my email address changes?  Need to add this function.

**Developer response:** We are sorry you are having difficulty. We are always here to help. You can reach us at help@buxus.io or 844-888-3318. If you can write or call us and provide us your email address, we will troubleshoot the issue with you and make sure you are able to access. 

Thanks for your interest and time.
Lindsay

### 1/5 — Unable to register

*2025-12-28*

Unable to register, even to use the app.  Get several pages into registration, and a screen pops up saying "registration failed" and won't continue—emailed support 2 weeks ago, no answer. Registration is extremely long, and it's unclear why they need it to access this information.

**Developer response:** Thank you so much for your feedback. We track all emails and phone calls that we have received and everything has been responded to that we have knowledge of. If you are willing to provide us your contact information, or write help@buxus.io we will respond quickly. You can also call 844-888-3318. That number is recorded and transcribed and immediately distributed to our team.

As for the reason that we ask for the information upon registering, it is several-fold, including: the need to verify that requesting parties are indeed emergency responders and federal law that requires pipeline operators to determine the capabilities of response agencies so they know who has the training and resources to them during an emergency. No information is sold.

Please let us know if you have further questions or if we can be of help. Thousands of responders are using this and we hope that you will reconsider. Thanks, Lindsay

### 5/5 — Information required

*2025-04-17*

I like that it requires information to avoid the information that is detrimental to safety to fall into the wrong hands or people that have no business having this very important information.

**Developer response:** Thanks for your feedback. Please let us know what you think of the app and how we can be of assistance going forward.

Lindsay

### 1/5 — Too much information needed to register.

*2025-01-22*

I agree with other commentor. I like the fact that this app does not collect any data. However, in order to register there’s just too much information that’s needed. I ended up deleting the app.

**Developer response:** Thanks for providing feedback.

We require the information to verify that requesting parties are indeed emergency responders and due to federal law that requires pipeline operators to determine the capabilities of response agencies so they know who has the training and resources to them during an emergency. No information is sold.

Please let us know if you have further questions or if we can be of help. Thousands of responders are using this and we hope that you will reconsider. Thanks, Lindsay

### 1/5 — Want

*2024-11-13*

Want way too much information to register.

**Developer response:** We ask for the information in order to verify that requesting parties are indeed emergency responders and requirements under federal law for pipeline operators to determine the capabilities of response agencies so they know who has the training and resources to them during an emergency. No information is sold.

Please let us know if you have further questions or if we can be of help. Thousands of responders are using this and we hope that you will reconsider. Thanks, Lindsay

## Frequently asked questions about Buxus

### What kind of information does Buxus provide about pipelines?

Buxus provides critical details such as emergency contact information for pipeline operators, the types of products being transported, hazard identification, and specific response guidance for potential incidents.

### Who can access the restricted features in Buxus?

Access to features intended for emergency personnel is restricted. Users must be invited to register by an authorized user or pass validation questions to confirm their status as an emergency official.

### How often is Buxus updated?

The app was last updated on August 15, 2025, with version 3.0.9. This indicates a relatively recent update, suggesting ongoing development and maintenance.

### What devices support Buxus?

Buxus is available for iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

### What is the age rating for Buxus?

Buxus has an age rating of 12+, making it suitable for users aged 12 and older.

### Does Buxus have ads?

No, Buxus does not contain advertisements. It is a free application without any ad interruptions.

### How can I request specific information from pipeline operators using Buxus?

Within the app, users have the ability to request specific information directly from pipeline operators in their communities, facilitating better understanding and communication.

### What is the user sentiment for Buxus based on ratings?

Buxus has a rating of 4.1 stars from 18 ratings, indicating generally positive user sentiment regarding its functionality and usefulness.

## Version history (last 5 releases)

### 3.1.0 — 2026-08-22

Added Stakeholder Switcher (for operator users only)
Added Send Alert feature
Download screen UI improvements
Added Toolbox Tips to Training Portal
Various bug fixes and performance improvements

### 3.0.9 — 2025-08-15

Bug fix

### 3.0.8 — 2025-07-14

Updated AR Responder Scenarios
Bug fixes

### 3.0.7 — 2025-05-31

Minor bug fixes

### 3.0.6 — 2025-05-23

Support for operator login
Various bug fixes and performance improvements

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## More apps by Sander Resources, L.L.C.

- [DigiManuals](https://appshunter.io/ios/app/digimanuals/id1537002752)

All apps by Sander Resources, L.L.C.: https://appshunter.io/developer/1537002754

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*