# Buypower — user reviews > 126 indexed App Store user reviews of Buypower by Buypower Inc, rated 4.35/5 from 700 ratings. - Source: https://appshunter.io/ios/app/buypower/id1454231179/reviews - App overview in markdown: https://appshunter.io/ios/app/buypower/id1454231179.md - Rating breakdown: 5★ 213 · 4★ 55 · 3★ 16 · 2★ 9 · 1★ 37 ## What do users think of Buypower? Overall sentiment: neutral **Pros** - 🚀 Fast and reliable - 👍 Easy to use - 💡 Convenient features - 🚀 Seamless transactions - 👍 Excellent customer service **Cons** - 🐛 Frequent downtimes and connectivity issues - 🔍 Poor customer support responsiveness - 💰 High transaction fees - 🐛 Payment and vending issues - 🤬 Rude and unhelpful customer service **Commonly reported bugs** - Delayed token generation after payment - Inability to delete account - Buggy app performance and crashes - Inconsistent user experience across platforms - Payment processing failures **Most requested features** - Reduce transaction fees - Improve server stability and uptime - Enhance customer support channels - Implement refund and dispute resolution processes - Provide more transparency on service status ## Newest reviews (12 of 126) ### 5/5 — Mr *2026-02-09, version 3.0.61* Great ### 5/5 — Very reliable and efficient *2026-02-05, version 3.0.61* I enjoy using Buypower App to get electricity. It is easy, seamless and fast, kudos to Buypower with the wallet option to keep some money for emergency top up. ### 5/5 — Most convenient payment *2026-02-02, version 3.0.61* No fuss, seamless convenient payment. Bye bye to long queues at PHED payment centres. ### 4/5 — Great *2026-01-27, version 3.0.61* Very easy ### 5/5 — Good *2026-01-18, version 3.0.61* Gooo ### 5/5 — Real Convenience at Your Doorstep *2026-01-11* My experience with customer care has been very smooth and swift. On the two occasions I contacted them, they helped resolve my issues quickly and efficiently. The sweetest part about BuyPower is the dedicated bank account number for utility payments. I don’t even have to log into the app ,just send money to the account, and the token is sent automatically via email or can be retrieved from the app. Overall, it’s a very convenient and stress-free service. ### 5/5 — Fast and reliable *2026-01-10, version 3.0.61* I must say it worths it 100%,download and enjoy 😉 ### 5/5 — Airtime *2026-01-08, version 3.0.61* It was perfect ### 2/5 — Complaint and request for refund *2026-01-03, version 3.0.61* The first transaction did not go through, and I was debited. The second one was successful. I need a refund for the failed transaction ### 5/5 — Satisfactory *2025-12-31, version 3.0.61* Very good ### 4/5 — Mr *2025-12-25, version 3.0.61* Very good ### 5/5 — The fast power of buypower *2025-12-22, version 3.0.61* Great experience ## Most critical reviews (10 lowest-rated) ### 1/5 — I thought you worked 24hours? *2026-03-25, version 3.0.61* Wack!!! ### 1/5 — A fraud app *2026-03-23, version 3.0.61* Very useless app , thieves scammers i transferred into the app to buy an electric bill going to 2 days now no token , no refund nothing.. please guys don’t download the app they’re scammers ### 1/5 — Rework your financing *2026-03-09, version 3.0.61* It is cheaper to buy on my bank app than buy from buy power app. That is a fact ### 1/5 — Service Problem *2026-02-21, version 3.0.61* Their Network Service problem is too much ### 1/5 — Poor!!!! *2026-02-14, version 3.0.61* Just took my money without giving a token. This isn’t the first time. Disgusting app ### 1/5 — Rude customer service *2026-02-11* This is the worst customer service experience I have had in my life. I called to complain that I entered the token sent to me the first time and I got “USED” as response. The only thing your customer service representative could say to me is to shout at me to go outside and check. How ? When there is no light in my flat. When I asked for further clarification, he responded “aahh “ . why is he being paid if not to explain issues to customers. Anyway today is my last day to use your app. I am out. ### 1/5 — Down *2026-01-22, version 3.0.61* Always down ### 1/5 — Electricity *2025-12-22, version 3.0.61* The rates are quite high now ### 1/5 — Bad server *2025-12-10, version 3.0.61* Very frustrating and Annoying. 😡😡 You have to do better ### 1/5 — Payment & Vending issues *2025-11-11, version 3.0.61* App in recent time is not reliable. Using this app to purchase power comes with delay in vending or payment issues very frustrating ## Most praised reviews (10 highest-rated) ### 5/5 — Performances *2026-05-27* Very excellent performance. In fact, you are the best when it comes to meter credit. ### 5/5 — BUYPOWER *2026-04-21, version 3.0.61* Very Efficient ### 5/5 — Architecte *2026-04-14, version 3.0.61* lol ### 5/5 — Utilities solution provider *2026-04-11, version 3.0.61* Buypower has been constantly improving on its services. They have been consistent and reliable. From electricity tokens to many more utilities the app is proven to be a one stop shop for utility solutions. The consumer credit option also shows how buypower cares about its users. ### 5/5 — Convenient bills payment app *2026-04-10, version 3.0.61* Soft pay ### 5/5 — Excellent *2026-03-30, version 3.0.61* Very user friendly platform ### 5/5 — satisfy *2026-03-06, version 3.0.61* excellent ### 5/5 — Boss please *2026-02-26, version 3.0.61* The ### 5/5 — Best✅ *2026-02-20, version 3.0.61* The app is good🤭 ### 5/5 — Fantastic *2026-02-17, version 3.0.61* Lovely --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*